# OpenNMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenNMS Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/176635/Loom/ --- # OpenNMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenNMS ## What is OpenNMS? OpenNMS is a cloud-based network monitoring solution that helps businesses manage distributed networks on a centralized interface. The software enables users to monitor data points through a distributed system, as well as an extensible event-driven architecture for workflow integration. OpenNMS provides a variety of features such as inventory management, traffic monitoring, data collection, reporting, and more. ## What is OpenNMS used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Management](https://www.capterra.com/server-management-software/)[Network Management](https://www.capterra.com/network-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $44100 Flat Rate, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenNMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opennms.com&name=OpenNMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenNMS 4.9 (9) VS. [4.7 (357)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $44100 Flat Rate, Per Year Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.6 (356) Value For Money 4.9 (7) Value For Money 4.5 (326) Customer Service 4.4 (7) Customer Service 4.5 (322) ## OpenNMS alternatives [4.6 (267)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Pulseway](https://www.capterra.com/p/141792/Pulseway/) [4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141792/Pulseway/) [ManageEngine OpManager Plus](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/) [4.6 (44)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/) [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) [4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113371/LogicMonitor/) [View all alternatives](https://www.capterra.com/p/176635/OpenNMS/alternatives/) ## FAQs about OpenNMS Overview ### What company size and specific industries is OpenNMS built for? OpenNMS is designed for businesses of all sizes across healthcare, technology, finance, government, education, retail, and similar industries that need cloud-based network monitoring. Features and Usability ### What are the key features of OpenNMS? OpenNMS offers network monitoring, device auto discovery, and SNMP-based data collection, plus bandwidth, CPU, and server monitoring. It also includes alerts/notifications, threshold alerts, event logs, root cause analysis, dashboard creation, real-time reporting, capacity planning, and third-party integrations for IT asset and issue tracking. Getting Started and Support ### What training and onboarding options does OpenNMS offer? OpenNMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does OpenNMS offer? OpenNMS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Without reviewer feedback, support experience cannot be assessed here, but these channels suggest multiple ways for users to seek documentation, ask questions, and contact the support team directly. ## Features AI summary Based on 1,647 Network Monitoring reviews Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities: - **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**56%**) - **Real-Time Data** (**59%**) OpenNMS supports all three features that reviewers rate most highly: **Real-Time Monitoring**, **Alerts/Notifications**, and **Real-Time Data**. Together, these capabilities help businesses track network activity as it happens, respond quickly to issues, and maintain current visibility into system performance, allowing teams to reduce downtime and make faster operational decisions. Real-Time Monitoring 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Network Analysis 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Run tests on a network to find the root cause of network issues Remote Monitoring & Management 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Alerts/Notifications 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Notifications 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs OpenNMS 52 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Measure the actual bandwidth available on a local network (LAN or WiFi) Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Monitor performance details involving CPU/memory utilization Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Graphical representation of data Analyze the performance of Databases Automatically scan the network for devices and take pre-defined actions upon discovery Access client's system information, including hardware and software configuration, to perform diagnostics Track unplanned equipment or network failures Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Managing inventories and tracking changes to hardware and software configurations Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Run tests on a network to find the root cause of network issues Monitor and manage resource utilization for network infrastructure A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify and analyse the reasons behind accidents Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Monitor or audit historical and current transactions to analyze customer account activities Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Track and manage virtual machines (VMs) running on physical host machines Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.9 (7) Free Version [View pricing plan details](https://www.capterra.com/p/176635/OpenNMS/pricing/) Essential $44,100 Flat Rate,Per Year Premier $59,500 Flat Rate,Per Year Value for money 4.9 (7) 4.9 Based on 7 reviews ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Achut K. Admin Health, Wellness and Fitness ### "Systems monitor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2024 Pros Easy setup and monitoring all key area networks Cons Good for monitoring for server management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Network Analyst Hospital & Health Care ### "OpenNMS Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 4, 2023 Pros OpenNMS is very powerful and customizable. Cons A lot of the configurations are difficult and need to be done by editing XML files. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UM Udo M. IT Adminstration Health, Wellness and Fitness ### "Reliable with good performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 30, 2023 Pros I like event-translator and provisioning because i can fit opennms to our needs in communcation to our other tools Cons Difficult file-based configuration of some features Upgrade to new versions needs configuration by hand of files Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Brett B. SR. engineer Telecommunications ### "review of OpenNMS for use for performance monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2023 Great system once over the learning curve Pros vendor agnostic snmp gathering system. works good for that Cons initial configuration. Reasons for choosing OpenNMS have used it in the past and am familiar Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RN Rostand N. IT Fields Specialist Information Technology and Services ### "OpenNMS efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2023 Pros I really like the way opennms is evolving, the possibility of customizing it and interfacing it with other solutions. Cons It's not easy for me to get the hang of, and it takes a lot of time and patience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Pablo M. Lead Sr. Network Architect Higher Education ### "OpenNMS is overall a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 November 2, 2023 I have been using OpenNMS for years now. The fact that it is Open Source and has a wide community support is a big plus for me. We use OpenNMS daily as a powerful tool to proactively monitor our network. It has the flexibility and it is customizable to fit our needs. I highly recommend this product for network engineers who want to closely monitor their equipment, regardless of the network vendor they use. Pros OpenNMS has substantial support for traps and notifications based on those traps. We use it with great success on our network to get instant notifications on hardware failures, critical links down, etc. OpenNMS excels in providing a comprehensive collection of network graphs (including CPU, temperature, VPN active sessions, and much more) that we can display in beautiful panels using Grafana. We also use the API extensively to add/remove devices from OpenNMS without having to manually perform the task and keeping all monitored devices in sync with all our other network tools. Cons I have to admin that OpenNMS has a learning curve, and it should have more configuration parameters available on the web interface. Reasons for choosing OpenNMS OpenNMS is hand down much better than other products for monitoring and alerting on multi-vendor network environment. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS David S. Research and Development Manager Information Technology and Services ### "Great monitoring platform for any size network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2023 Used as the core software to provide network, server, and application monitoring as an MSP. Pros The out of the box experience covers many scenarios and all the right integration and customization layers are well thought out. Cons It would be nice if it scaled horizontally a bit better especially in the areas of polling and gathering of performance monitoring data. Multi-tenancy is not strong. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Robert M. Independent Entrepreneur Computer Software ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 September 27, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alan L. ### "Fast, Reliable, and Free Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 27, 2016 OpenNMS has had its ups and downs between versions, but has always been reliable and free monitoring. There are a lot of features that can be enabled with OpenNMS through the browser, but some will require having to open a text editor and manually creating or editing a text file. While there is a learning curve to this monitoring system if you've had experience with other monitoring systems, there is a very large support group that is always helpful. Pros Easy to use after configuration. Feature-rich. Supports escalations and different contact groups. Cons Not the easiest to configure for multiple groups supported. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176635/OpenNMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zabbix vs OpenNMS](https://www.capterra.com/compare/135902-176635/Zabbix-Monitoring-Solution-vs-OpenNMS)