# Page 2 | OnPage Incident Management System Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is OnPage Incident Management System the right Emergency Notification solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176637/Incident-Management-System/reviews --- OnPage Incident Management System 4.6 (40) [View alternatives](https://www.capterra.com/p/176637/Incident-Management-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of OnPage Incident Management System ## Showing most helpful reviews Showing 26-40 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VK Venkat K. Technical Lead Oil & Energy Used the software for: 6-12 months ### "Onpage Mobile App for get alerts on Major Incidents and Incident Management" November 24, 2022 5.0 Excellent Pros We receive instant messages on OnPage Mobile App as soon as the customer raises high priority incidents Cons We get same messages more than once.There is nothing else that I dont like about Onpage except we get same message more than once.Other than that no issues with Onpage.It helps a a lot in incident management as we dont have to check our emails to see if the customer has raised any high priority incidents or not. Review Source CE Conor E. VP of Operations Information Technology and Services Used the software for: 2+ years ### "Awesome Support" March 23, 2021 5.0 Pros This software is super easy to use and when and if you ever have any issues they have stellar customer support. Cons There is nothing negative I can say about this software. It just works. Review Source LA Lin A. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Loud and clear" December 18, 2021 4.0 Pros Simple to look at, loud notification system, able to forward pages to others, alerts every few minutes if not opened Cons Occasional glitches, will not stop alerting while you are in the middle of a call Review Source SZ Stephen Z. HVAC Tech Facilities Services Used the software for: 2+ years ### "BMS alarming notification" July 19, 2022 4.0 Pros Easy to use, reliable and good customer support. Cons There is nothing I can see at this point in time that requires attention. Review Source MM Mark M. Service Technician Information Technology and Services Used the software for: 2+ years ### "A most effective alert system" December 6, 2021 5.0 Pros Instant and loud alerts that are impossible to ignore ConnectWise Manage integration Cons The (Android) user interface is a bit dated but functionally speaking it does everything the company needs it to. Review Source PM Pamela M. Nursw Hospital & Health Care Used the software for: 2+ years ### "Great to use for home healthcare " July 19, 2022 5.0 Pros Great easy app. Simple to use and gets the job done. Cons On page always has the incorrect contact which delays patient care. Review Source AS Andy S. IT Admin Information Technology and Services Used the software for: 6-12 months ### "Great Product" May 5, 2021 4.0 It's been great overall. Support is also very responsive and helpful. Pros Works well at alerting us for business critical needs. Cons Occasionally the app is rather slow and sometimes you need to logout/in to get pages flowing. Reason for choosing OnPage Incident Management System Took care of replacing our physical pagers and gave us a lot more options. Review Source LC Lauren C. Nurse Midwife Medical Practice Used the software for: 2+ years ### "Great product" December 7, 2021 5.0 Pros I love OnPage. It's easy to use and loud enough to hear when sleeping Cons I wish OnPage would automatically block my phone number when returning a phone call to a patient Review Source RH Rebekah H. Clinical Research Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Reliable and easy to use." November 15, 2022 5.0 Pros The software is reliable and easy to use. Cons There were some issues getting pages when I first joined, but the support service was very helpful. Review Source BH Ben H. Sr. EHR Analyst Information Technology and Services Used the software for: 2+ years ### "Very reliable, and easy to use." July 21, 2022 5.0 Pros Ease of use, and reliable alerting. The built in alert noise is distinct, and calls attention when needed. Cons Signing on can be troublesome after updates Review Source YV Yelizaveta V. Pediatrician Medical Practice Used the software for: 2+ years ### "OnPage Review" December 6, 2021 4.0 Pros User friendly interface, call back phone number easy to see. Cons Would be useful to have patient name displayed on the message page. Review Source JP Juan P. Physician Hospital & Health Care Used the software for: Less than 6 months ### "Honest review" November 15, 2022 4.0 Pros Clear to read, quick to send messages, alerts are easily audible Cons Consumes a lot of battery, slow to open, repeats message too many times Review Source RO Ryan O. Managed Services Technician Computer Networking Used the software for: 1-2 years ### "OnPage Alerting Tool" July 25, 2022 4.0 Pros It'll notify you of any alerts and display general information. It also will keep alerting you until you acknowledge the notification. Cons Description detail, sometimes having to acknowledge more than once for the alert to register. Review Source CH Chris H. Systems engineer Information Technology and Services Used the software for: 6-12 months ### "Excellent for alerts and critical notifications about the items we manage" July 20, 2022 5.0 Its been relatively good and its very easy to use. Pros I absolutely love the ease of use and the fact that it makes it easier to interact with our ticketing system when on call. Cons We wish it had dark mode. Nothing worse than getting an alert in the middle of the night and having a blaring white screen to wake your self and significant other up. Review Source LG Lijun G. Clinical Care Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple and Easy to Use " December 7, 2021 5.0 It is easy to use and it equally divides our management team's on call duties. Pros The volume stays on even if my phone is at silent mode, so I could filter out other messages/phones while asleep. Cons The notification sound of it is not the most friendly sound but it does the job. Review Source Similar Products Featured ## Related categories [Incident Management](https://www.capterra.com/incident-management-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[ITSM](https://www.capterra.com/itsm-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.