--- title: "Cisco Meraki Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cisco Meraki Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/176649/Meraki-Systems-Manager/" page_type: "product" language: "en" --- # Cisco Meraki Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Meraki ## What is Cisco Meraki? Monitor and manage mobile and desktop devices in the cloud through a secure dashboard. ## What is Cisco Meraki used for? [IT Management](https://www.capterra.com/it-management-software/)[Firewall](https://www.capterra.com/firewall-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $40 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Meraki?[Manage this product listing](https://www.g2.com/products/cisco-meraki/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Meraki 4.5 (130) VS. [4.6 (1,871)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $40 per user, per month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (128) Ease Of Use 4.5 (1,870) Value For Money 4.1 (104) Value For Money 4.5 (1,716) Customer Service 4.3 (99) Customer Service 4.5 (1,712) ## Cisco Meraki alternatives Highest Rated [4.9 (494)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176649/Meraki-Systems-Manager/alternatives/) ## FAQs about Cisco Meraki Overview ### What problems does Cisco Meraki solve? Cisco Meraki solves poor visibility across distributed networks, slow on-site troubleshooting, and manual device configuration by giving IT teams a cloud dashboard for monitoring access points, switches, firewalls, and mobile devices. Network administrators, MSPs, schools, healthcare organizations, and multi-site businesses benefit from faster deployments, bandwidth control, VPN setup, and remote security policy enforcement. Answer based on 111 reviews Overview ### Which roles and teams benefit most from Cisco Meraki? Cisco Meraki is most used by IT managers, network engineers, systems administrators, and broader infrastructure teams that manage distributed networks, devices, and security. Operations leaders and technology executives benefit from centralized visibility, faster troubleshooting, policy enforcement, and simplified deployment across offices, campuses, and remote locations. Answer based on 128 reviews Overview ### What company size and industries is Cisco Meraki built for? Cisco Meraki is built for enterprise endpoint management, but 67% of reviewers come from small businesses, with midsize companies at 18% and enterprises at 15%. It is used most in Information Technology and Services at 22%, followed by Education Management and Telecommunications, each representing 7% of reviewers. Answer based on 130 reviews Features and Usability ### What are the key features of Cisco Meraki? Cisco Meraki offers cloud-based device management and network management through a centralized dashboard, with real-time monitoring, alerts, and customizable reports. Core security features include content filtering, intrusion detection and prevention, VPN, and policy management. Reviewers also highlight fast setup and deployment, remote configuration, and multi-location administration. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does Cisco Meraki integrate with? Cisco Meraki integrates with 6 third-party tools and platforms cited by users: Cisco AnyConnect and Cisco Umbrella for VPN and security, Microsoft Azure and Google Workspace for authentication and user management, and PRTG and Zabbix for monitoring, alerts, logging, and uptime visibility. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Cisco Meraki offer? Cisco Meraki provides videos as a training option for teams getting started. These videos can support self-paced learning and offer visual guidance for setup, feature review, and basic product orientation. No other training formats are confirmed in the catalog data. Answer based on 2 reviews Getting Started and Support ### What customer support options does Cisco Meraki offer, and how do users rate the experience? Cisco Meraki offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, helpful, and well documented, especially for setup and troubleshooting, though some report declining quality, outsourced assistance, and needing to contact support for log details. Answer based on 19 reviews Security ### How does Cisco Meraki handle data security and access control? Cisco Meraki uses firewalls, VPNs, wireless security, WPA2-Enterprise with TLS, and layered security controls to protect networks and data. Its cloud dashboard supports secure remote access and limited vendor or staff permissions. Built-in traffic analysis and NetFlow help detect threats, though some reviewers mention VPN issues and limited firewall API support. Answer based on 11 reviews Device management ### How well does Cisco Meraki handle device management? Cisco Meraki simplifies device management with a cloud dashboard that gives IT teams visibility, remote control, and policy deployment across networks and mobile devices. Small businesses and multi-site admins like the centralized view and easy setup, though some users cite pricing, cloud dependence, and uneven MDM reliability for certain tasks. Answer based on 51 reviews ## Features AI summary Based on 5,645 IT Management reviews Capterra data shows that buyers of IT Management software rank the following features as their top priorities: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) Cisco Meraki supports **Real-Time Monitoring** and **Remote Monitoring & Management**, giving IT teams visibility into system status and the ability to oversee distributed devices from a central location. However, it does not include **Patch Management**. Instead, it offers **Remote Access/Control** (**48%**), which gives administrators another way to manage devices and respond to issues without being on site, helping businesses maintain oversight, reduce downtime, and keep day-to-day IT operations running efficiently. Real-Time Monitoring 4.6 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Monitoring & Management 4.7 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Remote Access/Control 4.3 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Intrusion Prevention System 4.4 (22) 63.64% of 22 reviewers that rated this feature as important or highly important System that monitors network traffic to prevent malicious activity. Content Filtering 4.2 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Control or restrict access to web content or applications Network Monitoring 4.6 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Tracks and makes accessible data on the health of servers and other network components. Cisco Meraki 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Content Filtering: Control or restrict access to web content or applications - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Filtering: Find & retrieve relevant data or documents - For MSPs: Intended to be used by managed service providers - Intrusion Detection System: Identify and alert about security breaches by third parties - Intrusion Prevention System: System that monitors network traffic to prevent malicious activity. - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Log Access: Collection, search, and analysis of access logs and audit logs - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Software Management: Allows businesses to manage the software installed on their devices. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - VPN: Extend virtual private network over public networks to enable protected information exchange --- Get Advice We can help you find the software with the features you need. Features 4.4 (127) 4.4 Based on 127 reviews ## Pricing Value for money 4.1 (104) Free Trial Basic $40.00 Value for money 4.1 (104) 4.1 Based on 104 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (99) 4.3 Based on 99 reviews ## User reviews Overall rating 4.5 Based on 130 reviews Filter by rating 5(73) 4(49) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent MR Mohammed R. Technical Engineer Information Technology and Services ### "Best-in-class networking solution — simple, reliable, easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 11, 2026 Overall, Cisco Meraki delivers a dependable, easy-to-manage networking experience — the cloud dashboard makes deployment and troubleshooting across multiple locations far simpler than traditional hardware. The main downside is the ongoing licensing cost and dependency, which makes it less ideal for budget-conscious setups, but for ease of use and reliability it's a strong choice. Pros 1.Simple, intuitive cloud-based dashboard. 2.Easy deployment and remote management across multiple sites. 3.Reliable performance and uptime. 4.Strong security features (built-in firewall, content filtering). 5.Automatic firmware updates. 6.Good scalability for growing networks. 7.Helpful visibility into network/device analytics. Cons 1.Expensive licensing, especially recurring subscription costs 2.Requires ongoing license renewal to keep devices functional (no license = limited features) 3.Limited customization/advanced configuration compared to traditional Cisco gear 4.Reliant on cloud connectivity for full management Switched from [FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/) [FortiClient](https://www.capterra.com/p/151916/FortiClient/) Unified Networking Solution with Best-in-Class Security Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR ALEXANDRA R. It manager Information Services ### "Radomly restarting" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2025 Restarting randomly snd frequently poor quality network Not stable Telus not allowed admin access to configuration features Pros Good speed where available But a lot of problems with stable network Strongly not recomended Poor quality network Cons Restarting randomly and frequently Strongly not recomended for budinesses if you care about stable network Switched from [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Telus offer better price For business internet and mobile Alternatives considered [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Reasons for choosing Cisco Meraki Telus installed as part of telus network No alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alex C. IT MANAGER Logistics and Supply Chain ### "Really easy to use and set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 12, 2025 It has been good over the last three years that i have been using it. It has saved a lot of time and effort. Pros Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you! Cons The limitation with integrating other brands to the dashboard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cole K. IT Specialist E-Learning ### "Can't go wrong with Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 2, 2025 Meraki is a great platform. Easy to use. Pretty simple to configure. Meraki makes troubleshooting easy due to the robust telemetry. Pros I really appreciate the amount of information I have about my networks at any given time. I really like the remote agent too! Cons I wish there was a dark mode. Most of my apps are set to dark mode, so when looking at Meraki, it takes just a second to get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Annie A. Global Head HR and Marketing Information Technology and Services ### "Global Head HR and Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice Pros Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy Cons What I liked least about Cisco Meraki is its limited customization and advanced configuration options, which can be restrictive for power users or complex enterprise environments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Will M. Manager Computer Networking ### "Best cloud-managed networking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 It is so easy for an IT admin to being able to keep track using this software Pros Being able to manager and overview all the network devices is just amazing Cons Never ever had any issues with Cisco Meraki. I will always keep working with this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julian A. IT Technician Education Management ### "Cisco Everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2025 Pros The best GUI and best layout for anything! Has all the bells and whistles you can ask for. Cons I hate that it is all licensed and super expensive. Alternatives considered [UISP](https://www.capterra.com/p/234674/UNMS/) Reasons for choosing Cisco Meraki We chose Cisco because it was what we currently had installed already. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Miranda C. Director of IT Retail ### "Easy to use Security Appliance and platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 5, 2025 Overall I have had a positive experience and will continue to use this product. Pros Easy to set up and has been easy to maintain over the years Cons The licenses are expensive and you have this blended license things when you add more to your account. Switched from [XG Firewall](https://www.capterra.com/p/187688/Sophos-XG-Firewall/) I needed a platform that was easy to manage. Sophos was not easy to use and meraki made the switch much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Systems Administrator Civil Engineering ### "Cisco Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2025 Pros Helped us to manage our mobile devices and deploy applications needed by employees Cons We didn't have any real cons to the product we were using Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tim W. IT Health, Wellness and Fitness ### "The apple of networking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2024 Pros Very easy to use and manage, cloud portal is good Cons Expensive and not very customizable, but still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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