--- title: "Cisco Meraki Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cisco Meraki Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/176649/Meraki-Systems-Manager/" page_type: "product" language: "en" --- # Cisco Meraki Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Meraki ## What is Cisco Meraki? Monitor and manage mobile and desktop devices in the cloud through a secure dashboard. ## What is Cisco Meraki used for? [IT Management](https://www.capterra.com/it-management-software/)[Firewall](https://www.capterra.com/firewall-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Meraki?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=Cisco Meraki) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Meraki 4.5 (130) VS. [4.6 (1,816)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $40 per user, per month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (128) Ease Of Use 4.5 (1,815) Value For Money 4.1 (104) Value For Money 4.5 (1,663) Customer Service 4.3 (99) Customer Service 4.5 (1,658) ## Cisco Meraki alternatives Highest Rated [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (295)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176649/Meraki-Systems-Manager/alternatives/) ## FAQs about Cisco Meraki Overview ### What problems does Cisco Meraki solve? Cisco Meraki solves the operational burden of managing distributed networks and devices by centralizing access points, switches, firewalls, and mobile endpoints in one cloud dashboard. IT teams, network administrators, MSPs, schools, campuses, and multi-site businesses use it to reduce onsite troubleshooting, speed deployments, enforce bandwidth and security policies, and gain real-time visibility. Answer based on 111 reviews Overview ### Which roles and teams benefit most from Cisco Meraki? Cisco Meraki is most used by IT managers, network engineers, systems administrators, and network administrators who need centralized control of wireless, switching, and security infrastructure. Technology directors, CTOs, and operations leaders benefit from its dashboards for multi-site visibility, faster troubleshooting, policy management, and streamlined network performance monitoring. Answer based on 127 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Cisco Meraki built for? Cisco Meraki is built for enterprise endpoint management, yet most reviewers come from small businesses at 66%, followed by midsize companies at 18% and enterprises at 15%. It is used most in Information Technology and Services at 21%, with Education Management and Telecommunications each representing 7%. Answer based on 129 reviews Features and Usability ### What are the key features of Cisco Meraki? Cisco Meraki includes core cloud management tools like a centralized dashboard, device management, and network monitoring across multiple sites. Reviewers also highlight easy setup and deployment, remote access and control, VPN, and security policies such as content filtering, bandwidth controls, firewall rules, and user or group-based policy management. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does Cisco Meraki integrate with? Cisco Meraki integrates with six third-party tools and platforms mentioned by reviewers: Cisco AnyConnect and Cisco Umbrella for VPN and security, Microsoft Azure and Google Workspace for authentication and user management, and PRTG and Zabbix for monitoring, alerts, logging, and cloud-based network visibility. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Cisco Meraki offer? Cisco Meraki provides videos as a training option for teams getting started. These videos can support self-paced learning and visual walkthroughs of product features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Cisco Meraki offer, and how do users rate the experience? Cisco Meraki offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as quick, helpful, and backed by strong documentation, but some report inconsistent TAC quality, outsourced assistance, and needing to contact support for log details missing from the portal. Answer based on 19 reviews Security ### How does Cisco Meraki handle data security and access control? Cisco Meraki uses firewalls, VPNs, wireless security, WPA2 Enterprise with TLS, and role-based access that gives vendors and staff only the permissions they need. Its cloud dashboard supports secure remote management, traffic analysis, and netflow visibility that helped detect ransomware. Some reviewers note VPN issues and limited firewall API support. Answer based on 11 reviews Device management ### How well does Cisco Meraki handle device management? Cisco Meraki gives IT teams centralized device management through a cloud dashboard that makes monitoring, remote configuration, and troubleshooting easier across sites. Small businesses and multi-location teams like the simple setup, templates, tagging, and mobile device controls, though some users mention pricing, limited customization, and inconsistent policy deployment in certain cases. Answer based on 51 reviews ## Features AI summary Based on 5,511 IT Management reviews Capterra reviewers highlight these as the top features buyers look for in IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) Cisco Meraki supports **Real-Time Monitoring**, giving IT teams visibility into network and device activity as issues happen. However, it does not include **Patch Management** or **Access Controls/Permissions**. Instead, it offers other important capabilities that reviewers also value, such as **Remote Access/Control** (**47%**) and **Alerts/Notifications** (**38%**). These features help teams respond to problems from anywhere and stay informed about system events, helping businesses maintain uptime and manage IT operations more efficiently. Real-Time Monitoring 4.6 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Access/Control 4.3 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Alerts/Notifications 4.0 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Intrusion Prevention System 4.4 (22) 63.64% of 22 reviewers that rated this feature as important or highly important System that monitors network traffic to prevent malicious activity. Content Filtering 4.2 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Control or restrict access to web content or applications Network Monitoring 4.6 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Tracks and makes accessible data on the health of servers and other network components. Cisco Meraki 46 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Content Filtering: Control or restrict access to web content or applications - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Filtering: Find & retrieve relevant data or documents - For MSPs: Intended to be used by managed service providers - Intrusion Detection System: Identify and alert about security breaches by third parties - Intrusion Prevention System: System that monitors network traffic to prevent malicious activity. - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Log Access: Collection, search, and analysis of access logs and audit logs - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Software Management: Allows businesses to manage the software installed on their devices. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - VPN: Extend virtual private network over public networks to enable protected information exchange --- Get Advice We can help you find the software with the features you need. Features 4.4 (127) 4.4 Based on 127 reviews ## Pricing Value for money 4.1 (104) Free Trial Basic $40.00 Value for money 4.1 (104) 4.1 Based on 104 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (99) 4.3 Based on 99 reviews ## User reviews Overall rating 4.5 Based on 130 reviews Filter by rating 5(73) 4(49) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent MR Mohammed R. Technical Engineer Information Technology and Services ### "Best-in-class networking solution — simple, reliable, easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 11, 2026 Overall, Cisco Meraki delivers a dependable, easy-to-manage networking experience — the cloud dashboard makes deployment and troubleshooting across multiple locations far simpler than traditional hardware. The main downside is the ongoing licensing cost and dependency, which makes it less ideal for budget-conscious setups, but for ease of use and reliability it's a strong choice. Pros 1.Simple, intuitive cloud-based dashboard. 2.Easy deployment and remote management across multiple sites. 3.Reliable performance and uptime. 4.Strong security features (built-in firewall, content filtering). 5.Automatic firmware updates. 6.Good scalability for growing networks. 7.Helpful visibility into network/device analytics. Cons 1.Expensive licensing, especially recurring subscription costs 2.Requires ongoing license renewal to keep devices functional (no license = limited features) 3.Limited customization/advanced configuration compared to traditional Cisco gear 4.Reliant on cloud connectivity for full management Switched from [FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/) [FortiClient](https://www.capterra.com/p/151916/FortiClient/) Unified Networking Solution with Best-in-Class Security Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR ALEXANDRA R. It manager Information Services ### "Radomly restarting" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2025 Restarting randomly snd frequently poor quality network Not stable Telus not allowed admin access to configuration features Pros Good speed where available But a lot of problems with stable network Strongly not recomended Poor quality network Cons Restarting randomly and frequently Strongly not recomended for budinesses if you care about stable network Switched from [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Telus offer better price For business internet and mobile Alternatives considered [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Reasons for choosing Cisco Meraki Telus installed as part of telus network No alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alex C. IT MANAGER Logistics and Supply Chain ### "Really easy to use and set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 12, 2025 It has been good over the last three years that i have been using it. It has saved a lot of time and effort. Pros Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you! Cons The limitation with integrating other brands to the dashboard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cole K. IT Specialist E-Learning ### "Can't go wrong with Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 2, 2025 Meraki is a great platform. Easy to use. Pretty simple to configure. Meraki makes troubleshooting easy due to the robust telemetry. Pros I really appreciate the amount of information I have about my networks at any given time. I really like the remote agent too! Cons I wish there was a dark mode. Most of my apps are set to dark mode, so when looking at Meraki, it takes just a second to get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Annie A. Global Head HR and Marketing Information Technology and Services ### "Global Head HR and Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice Pros Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy Cons What I liked least about Cisco Meraki is its limited customization and advanced configuration options, which can be restrictive for power users or complex enterprise environments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Will M. Manager Computer Networking ### "Best cloud-managed networking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 It is so easy for an IT admin to being able to keep track using this software Pros Being able to manager and overview all the network devices is just amazing Cons Never ever had any issues with Cisco Meraki. I will always keep working with this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julian A. IT Technician Education Management ### "Cisco Everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2025 Pros The best GUI and best layout for anything! Has all the bells and whistles you can ask for. Cons I hate that it is all licensed and super expensive. Alternatives considered [UISP](https://www.capterra.com/p/234674/UNMS/) Reasons for choosing Cisco Meraki We chose Cisco because it was what we currently had installed already. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Miranda C. Director of IT Retail ### "Easy to use Security Appliance and platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 5, 2025 Overall I have had a positive experience and will continue to use this product. Pros Easy to set up and has been easy to maintain over the years Cons The licenses are expensive and you have this blended license things when you add more to your account. Switched from [XG Firewall](https://www.capterra.com/p/187688/Sophos-XG-Firewall/) I needed a platform that was easy to manage. Sophos was not easy to use and meraki made the switch much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Systems Administrator Civil Engineering ### "Cisco Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2025 Pros Helped us to manage our mobile devices and deploy applications needed by employees Cons We didn't have any real cons to the product we were using Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tim W. IT Health, Wellness and Fitness ### "The apple of networking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2024 Pros Very easy to use and manage, cloud portal is good Cons Expensive and not very customizable, but still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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