--- title: "Cisco Meraki Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cisco Meraki the right IT Management solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/" page_type: "reviews" language: "en" --- Cisco Meraki 4.5 (130) [View alternatives](https://www.capterra.com/p/176649/Meraki-Systems-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Cisco Meraki Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews AA Annie A Global Head HR and MarketingInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy“ April 30, 2025 KC Kyle C System AdminHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Like anything with Cisco it's expensive and this is the mid tier option for business users, if you want anything more specialized, you're going to have to pay up higher.“ October 16, 2024 JB John B Systems AdministratorCivil Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “Helped us to manage our mobile devices and deploy applications needed by employees“ February 21, 2025 JT Jacqueline T Director of TechnologyEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The annual license renewal is costly. If you decide to co-term your licensing, it is not immediately obvious what the yearly licensing costs will be so it is important to consider this factor when forecasting your budget. “ May 8, 2024 AA Annie A Global Head HR and MarketingInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice“ April 30, 2025 TA Thu Ta A Network EngineerComputer Networking, 51 - 200 employeesUsed the software for: More than 2 years. “If you have multiple public IP addresses, it is not possible to separate the outbound PAT configuration for each user network.“ April 2, 2024 ST Se T EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “Cisco meraki allowed us to deploy and management the network and security devices from cloud access portal easily for the implementation engineer.“ March 22, 2024 YM Ye Lwin M Network Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “However, it's worth noting that in the MX Firewalls, certain features such as NAT(Static and Dynamic) and Link Aggregation are lacking. “ March 19, 2024 ## Showing most helpful reviews Showing 1-25 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark M. Vice President of Information Technology Market Research Used the software for: 2+ years ### "Great for a large range of businesses" April 12, 2021 5.0 Overall we are pleased with our Meraki purchase and installation. We used a system integrator to obtain it but looking back we could have saved some money doing it ourselves but the quick onboarding and initial setup by the integrator ensured we got running quickly Pros Meraki is a cloud based product that controls on premises and remote hardware. The hardware is top of the line and includes all the functions you would expect from an exterprise offering. Given the broad number of options and the cloud based always updating nature of this product if fill many needs and be adopted by most organizations. Cons Some of the navigation takes some getting used to and I wish it would flow more but there are so many features that building a fluid navigation gets tough, even for Cisco. The graphing could also be better and offer additional options when you need more details but generally it will fill most needs. Switched from [Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/) We had performance issues with VOIP on our previous product and we could not solve it. With Meraki it was a non issue and everything just worked. Review Source MR Mohammed R. Technical Engineer Information Technology and Services Used the software for: 2+ years ### "Best-in-class networking solution — simple, reliable, easy to use." August 11, 2026 5.0 Overall, Cisco Meraki delivers a dependable, easy-to-manage networking experience — the cloud dashboard makes deployment and troubleshooting across multiple locations far simpler than traditional hardware. The main downside is the ongoing licensing cost and dependency, which makes it less ideal for budget-conscious setups, but for ease of use and reliability it's a strong choice. Pros 1.Simple, intuitive cloud-based dashboard. 2.Easy deployment and remote management across multiple sites. 3.Reliable performance and uptime. 4.Strong security features (built-in firewall, content filtering). 5.Automatic firmware updates. 6.Good scalability for growing networks. 7.Helpful visibility into network/device analytics. Cons 1.Expensive licensing, especially recurring subscription costs 2.Requires ongoing license renewal to keep devices functional (no license = limited features) 3.Limited customization/advanced configuration compared to traditional Cisco gear 4.Reliant on cloud connectivity for full management Switched from [FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)[FortiClient](https://www.capterra.com/p/151916/FortiClient/) Unified Networking Solution with Best-in-Class Security Review Source AR ALEXANDRA R. It manager Information Services Used the software for: Less than 6 months ### "Radomly restarting" August 31, 2025 1.0 Restarting randomly snd frequently poor quality network Not stable Telus not allowed admin access to configuration features Pros Good speed where available But a lot of problems with stable network Strongly not recomended Poor quality network Cons Restarting randomly and frequently Strongly not recomended for budinesses if you care about stable network Alternatives considered [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Reason for choosing Cisco Meraki Telus installed as part of telus network No alternatives Switched from [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Telus offer better price For business internet and mobile Review Source JA Julian A. IT Technician Education Management Used the software for: 1-2 years ### "Cisco Everything" April 3, 2025 5.0 Pros The best GUI and best layout for anything! Has all the bells and whistles you can ask for. Cons I hate that it is all licensed and super expensive. Alternatives considered [UISP](https://www.capterra.com/p/234674/UNMS/) Reason for choosing Cisco Meraki We chose Cisco because it was what we currently had installed already. Review Source MC Miranda C. Director of IT Retail Used the software for: 2+ years ### "Easy to use Security Appliance and platform" March 5, 2025 5.0 Overall I have had a positive experience and will continue to use this product. Pros Easy to set up and has been easy to maintain over the years Cons The licenses are expensive and you have this blended license things when you add more to your account. Switched from [XG Firewall](https://www.capterra.com/p/187688/Sophos-XG-Firewall/) I needed a platform that was easy to manage. Sophos was not easy to use and meraki made the switch much easier. Review Source IC Isaac C. Systems Administrator Industrial Automation Used the software for: 2+ years ### "A good solution for SMB" December 20, 2023 4.0 It's been good for the most part. It takes a while to find things as I came from a Cisco only shop but it is usable by people who have no network experience if you need someone like that to be able to vlan a port or something like that. Pros It is easier to install and maintain than most similar products. You can easily establish vpn's between owned devices with dynamic ip addresses. Cons Ran into an issue recently where you can not define access for Software VPN clients to networks that are vpn connected that are not Meraki. Switched from [Cisco Adaptive Security Appliance (ASA) Software](https://www.capterra.com/p/250853/Cisco-Adaptive-Security-Appliance-ASA-Software/) It came with this job. The last place I worked ran full blooded Cisco products which wile they have more features generally, are a lot more complicated to deploy. Review Source VR Verified Reviewer IT Manager Food & Beverages Used the software for: 2+ years ### "Easy to use and comprehensive tools for managing mobile devices and other assets" August 6, 2019 5.0 Pros A single one-stop location for remote management of iOS and other mobile devices and other assets. In particular, monitoring and administrating iOS devices is challenging and this tool has saved countless hours in configuring and deploying and maintaining iPhones in our business. Cons The features for updating Apps from the App Store needs improvement. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) Was looking to integrate all services under one platform. Review Source AC Alex C. IT MANAGER Logistics and Supply Chain Used the software for: 1-2 years ### "Really easy to use and set up" May 12, 2025 5.0 It has been good over the last three years that i have been using it. It has saved a lot of time and effort. Pros Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you! Cons The limitation with integrating other brands to the dashboard. Review Source WM Will M. Manager Computer Networking Used the software for: 1-2 years ### "Best cloud-managed networking platform" April 23, 2025 5.0 It is so easy for an IT admin to being able to keep track using this software Pros Being able to manager and overview all the network devices is just amazing Cons Never ever had any issues with Cisco Meraki. I will always keep working with this Review Source CK Cole K. IT Specialist E-Learning Used the software for: 2+ years ### "Can't go wrong with Meraki" May 2, 2025 4.0 Meraki is a great platform. Easy to use. Pretty simple to configure. Meraki makes troubleshooting easy due to the robust telemetry. Pros I really appreciate the amount of information I have about my networks at any given time. I really like the remote agent too! Cons I wish there was a dark mode. Most of my apps are set to dark mode, so when looking at Meraki, it takes just a second to get used to it. Review Source AA Annie A. Global Head HR and Marketing Information Technology and Services Used the software for: 1-2 years ### "Global Head HR and Marketing" April 30, 2025 5.0 My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice Pros Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy Cons What I liked least about Cisco Meraki is its limited customization and advanced configuration options, which can be restrictive for power users or complex enterprise environments. Review Source TW Tim W. IT Health, Wellness and Fitness Used the software for: 2+ years ### "The apple of networking" December 12, 2024 4.0 Pros Very easy to use and manage, cloud portal is good Cons Expensive and not very customizable, but still worth Review Source TA Tom A. Director of Network Services Hospital & Health Care Used the software for: 1-2 years ### "Meraki for MDM and Wireless" April 21, 2022 4.0 Overall we're very happy. Deployments are easy and not having to support controllers has been helpful, although controller based systems do have their advantages. MDM has helped us maintain better control and tracking over our mobile assets. Pros the ease of use is great. Deployment is straight forward for Meraki devices. MDM management is not extremely intuitive, but in fairness this is our first MDM product. Consoles are easy to navigate. For the price it is an effective product. Cons Licensing is a bit confusing, Menu in the management console could use a little improvement, more streamlined, reporting is very lacking. Alternatives considered [FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/) Reason for choosing Cisco Meraki Best price point, met all requirements Review Source BK Bishoy K. Infrastructure Engineer Information Technology and Services Used the software for: Less than 6 months ### "Empowering Network Management with Cisco Meraki" February 11, 2023 5.0 Cisco Meraki is a well-regarded network management solution, known for its cloud-based management, scalability, and advanced security features. Many users appreciate its easy setup and deployment process and its integration with other Cisco products.However, some users may find that the cost of Cisco Meraki is higher compared to other network management solutions, and that its customization options are limited. The interface and features of Cisco Meraki may also be complex, making it challenging for less experienced users to use. Additionally, as a cloud-based solution, Cisco Meraki requires a stable and reliable internet connection to function properly, which could be a concern for some users.In general, Cisco Meraki is a good option for organizations that need a comprehensive network management solution and are looking for advanced security features and real-time insights into network performance. Pros Cloud-based management: Cisco Meraki is cloud-based, which makes it easier to manage networks remotely and provides real-time insights into network performance.Scalability: Cisco Meraki can scale to meet the needs of small businesses, large enterprises, and everything in between.Easy setup and deployment: Cisco Meraki has a straightforward setup and deployment process, which makes it easy to get up and running quickly.Integration with other Cisco products: Cisco Meraki integrates well with other Cisco products, such as Cisco security solutions and Cisco collaboration tools, providing a more seamless experience for users.Advanced security features: Cisco Meraki offers advanced security features, such as firewalls, VPNs, and wireless security, to help protect networks and data.Comprehensive reporting and analytics: Cisco Meraki provides detailed reporting and analytics, making it easier to understand network performance and identify potential issues. Cons Cost: Cisco Meraki can be expensive compared to other network management solutions.Limited customization options: Some users may find that the customization options in Cisco Meraki are limited, making it difficult to tailor the solution to specific needs.Complexity: Some users may find the interface and features of Cisco Meraki to be complex, which could make it challenging to use for less experienced users.Dependence on cloud connectivity: As a cloud-based solution, Cisco Meraki requires a stable and reliable internet connection to function properly, which could be a concern for some users.Limited support for older hardware: Cisco Meraki may not support older hardware, which could be a concern for users with large fleets of older devices. Review Source AP Alex P. Systems Analyst Telecommunications Used the software for: 2+ years ### "Efficient and powerful for managing, monitoring and administering wireless networks." May 28, 2023 5.0 Cisco Meraki allowed us to efficiently manage and administer our access points that are distributed in strategic locations in the city from the cloud and without having to move to the site, now we can monitor and configure them from the central panel with ease, it allowed us to exercise total control over the network, restrict pages and limit bandwidth among others. Pros Cisco Meraki offers a GUI that can be operated in a simple way, it is easy to implement, it is scalable which allows us to meet the needs of the company; it has excellent capabilities for monitoring, supervision and management of wireless networks in the cloud, does not require much technical knowledge for the initial configuration of the Access Point, with Cisco Meraki we can manage and configure securely and simplified way all from the central control panel regardless of location or time (we can distribute the bandwidth as we wish, by network name, page or IP among others). Cons Functionally I have not found anything I dislike about Cisco Meraki, the only downside of Cisco Meraki is the high cost of licenses and equipment. Review Source YLM Ye Lwin M. Network Security Engineer Computer & Network Security Used the software for: 2+ years ### "Cisco Meraki Products Review" March 19, 2024 4.0 In the Meraki Ecosystem, I have extensive experience working with MX Firewalls, MS Switches, and MR Access Points. These products boast ease of deployment and management, featuring user-friendly interfaces. However, it's worth noting that in the MX Firewalls, certain features such as NAT(Static and Dynamic) and Link Aggregation are lacking. This limitation has posed challenges for me in network design and deployment scenarios. Pros I appreciated the ease of deployment and management of Meraki Products, user monitoring, and user-friendly interfaces. Cons Some features such as NAT(Static and Dynamic) and Link Aggregation are lacking in Meraki MX Firewalls. This limitation has posed challenges for me in network design and deployment scenarios. Review Source MR Martin R. Network Administrator Food Production Used the software for: 1-2 years ### "Cisco Meraki Firewalls work great. " December 8, 2023 5.0 Pros The clean dashboard, ability to view connected devices, and just overall reliability. Cons So far nothing, all works good and is easy to manage. Review Source MM Matt M. IT Technician Broadcast Media Used the software for: 2+ years ### "A Must Have For Any Company" January 9, 2024 5.0 Pros I can't say enough that I love at Meraki. The ease of use of the dashboard or being able to make multiple changes on multiple switches across any of the sites within an organization. It cuts down on management tasks immensely. Cons I wish they had a blended consumer product that allowed tech savvy home users to be able to setup or protect their home networks without the annual licensing cost. Review Source VR Verified Reviewer Google Trusted Independent Photographer Information Technology and Services Used the software for: 1-2 years ### "Great fully-featured cross-platform MDM solution" February 12, 2019 5.0 We needed a basic iOS MDM for about 50 iPads, and Meraki SM fit the bill with their Free 100 device plan. In a space where most iOS MDMs are the same in features and in price, Systems Manager has unique features like Tags, and allows us to expand our management to Android and Windows, which we will most certainly be taking advantage of in the future. Pros \-Aggregation of MDM policies across iOS, macOS, Android, and Windows platforms make it really easy to deploy the same setting, such as screen lock, to multiple platforms without drilling the per-platform settings -Supports all iOS MDM settings and is quick to implement new ones as Apple introduces them -Tagging system is incredibly useful to identify and organize different devices - this is unique to Meraki -Although we don't have Meraki networking products - they can all be managed from the same dashboard -Just like most MDM platforms, it offers easy web-based device registration, and syncs with Apple VPP and School Manager Cons \-Web management dashboard has a steep learning curve and is not very intuitive - a task like deploying a new app to devices involves three or four different management pages -Pricing is comparable, if not a bit more expensive than other iOS MDMs, but its cross-platform support makes up for this Review Source AJ Abhijeet J. Founder Information Technology and Services Used the software for: 2+ years ### "Consistent, Secure and Bug free!" August 2, 2024 5.0 Very smooth; commercial grade; everything is tightly knit together and just works! Easy to create VPNs, VLANs and add users. Pros Automation of updates and remote management Cons Licensing fees (although we're aware of Meraki Go model which is license free) Alternatives considered [UBIQUITY](https://www.capterra.com/p/219662/UBIQUITY/) Reason for choosing Cisco Meraki More stable and secure; commercial grade Review Source BF Bruce F. IT Admin Education Management Used the software for: 1-2 years ### "Plenty of Features when they work" October 29, 2019 4.0 It gives us what we wanted from a MDM with a good price, functionality and features. Having it share the same management screens as our APs, routers and switches is a huge bonus in managing devices. But blacklisting of software seems to be the only consistently working part with software as deployment and whitelisting is not very reliable. Pros It is very easy to setup and start using. It has a lot of functions that can you can see in more expensive products but all cloud based and managed. Having no on premise foot print is great and it has the same dashboard as our Meraki devices we manage. We do not need to switch to check or update the status of devices. This does device inventory and deployment of software. Can find where devices are and who is logged in to them. Cons The MDM for managing the installation and whitelisting of software is poor. We would approve software for users but then when an update to the app happens we would need to approve the app again. We have used the setting to keep the app approved for all updates but it does not work. Force installing the software is not reliable at all. Reason for choosing Cisco Meraki Cost and it worked with our cloud devices. Review Source aZ ahmer Z. Director IT Information Technology and Services Used the software for: 2+ years ### "A solid cloud network solution" May 31, 2022 4.0 Pros Ease of deployment, best ROI in its class. One config can be applied to all devices in any site. site to site VPN is just few clicks. wifi handling is great, very low hardware failures. Cons Cannot integrate with Azure AD or ther AD providers for device auth. Limited protocol support for site to site vpn. client vpn connection setup is not clean , powershell required with admin access, else the anyconnect client with a license fee, Review Source ML Mark L. Service Desk Engineer Information Technology and Services Used the software for: 1-2 years ### "Meraki Firewalls" February 21, 2024 5.0 Pros It is very easy and intuitive to manage and support is always responsive and helpful Cons A lot of the needed log information is missing from the customer portal - you need to contact support for it. Does not play very nice with third-party firewalls for site-to-site VPNs Review Source James D. President Computer & Network Security Used the software for: 2+ years ### "Great for Cloud Management" February 17, 2021 4.0 Overall good and reliable. Very stable, even with the lacking ssl vpn. Pros This is a one of the better cloud based platforms for networking and management. There is a lot of insights available within the dashboard Cons This equipment becomes worthless without a license. Still no SSL client VPN. It seems like the licensing cost is getting higher and higher each year. Review Source Belmin K. ICT Specialist & Conultant Information Technology and Services Used the software for: 2+ years ### "A good cloud network administration solution" June 7, 2023 5.0 Intuitive and robust tool for the network administration through cloud. Pros Meraki is a great cloud tool for managing networking devices.Great dashboard for the administration (one sub-dashboard for every Enterprise). Cons Expensive if you look at the competitors.Lacking native log management, Syslog server needed. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.