# Metabase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Metabase the right Business Intelligence solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176651/Metabase/reviews

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Metabase

4.5 (62)

[View alternatives](https://www.capterra.com/p/176651/Metabase/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Metabase

Ease of use

4.4

Customer Service

3.9

## Pros and Cons in Reviews

Michael M

GTM EngineerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Metabase excels at creating and sharing quick reports.“

April 1, 2026

Michael M

GTM EngineerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It's easy to lose track of what's been created, and organizing or maintaining a large number of dashboards and models feels harder than it should be.“

April 1, 2026

Michael M

GTM EngineerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The linking capabilities add real depth.“

April 1, 2026

HA

Hassan A

Customer service team leaderFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Sometime it crashes, and saving data for long time as well, also the long loading time is not good at all“

June 5, 2025

PC

Pratik C

Data EngineerRetail, 11 - 50 employeesUsed the software for: 1-2 years.

“The visualizations are good and supports a wide range of database systems.“

June 30, 2025

AB

Anastasia B

Head of OperationsFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Perhaps the only thing I'm missing in Metabase are sequences / funnels, but I don't use them for the majority of my work.“

July 11, 2024

cm

chishimba m

Impact MonitoringEnvironmental Services, 201 - 500 employeesUsed the software for: 6-12 months.

“The thing i liked about the platform is the ability to connect to postgreSQL.“

February 26, 2025

AP

Aura P

Head of BIHospitality, 201 - 500 employeesUsed the software for: 1-2 years.

“The least I liked was that the sharing could have been done through public links which I consider dangerous because you have no control over who can access that data, as long as they have the link.“

September 7, 2023

## Showing most helpful reviews

Showing 1-25 of 62 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael M.  
GTM Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Powerful for quick reports and linked insights, but dashboard management needs work "

April 1, 2026

5.0

Metabase is a solid tool for teams that need to quickly build and share reports. The linking capabilities add real depth. However, as usage scales, keeping dashboards and models organized becomes a challenge.Better management and navigation features would go a long way.

Pros

Metabase excels at creating and sharing quick reports. The ability to link reports together makes it a powerful tool for building connected, layered analyses that teams can easily access and explore.

Cons

Dashboard and model management can become unwieldy over time. It's easy to lose track of what's been created, and organizing or maintaining a large number of dashboards and models feels harder than it should be.

Review Source

PC

Pratik C.  
Data Engineer  
Retail  
Used the software for: 1-2 years

### "A must try for BI solutions"

June 30, 2025

5.0

Pros

Metabase is an amazing BI tool which we will be using for a long time. The visualizations are good and supports a wide range of database systems. They promote use of service accounts for security and their internal permission management is flawless.

Cons

They can provide better widgets for applying filters especially their date range selectors. Another nice addition would be to improve dashboard customizability in terms of colors, text, etc.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing Metabase

Metabase is more affordable and well suitable for a fast moving team.

Switched from

[Looker](https://www.capterra.com/p/169053/Looker/)

Metabase has much better UI and is more presentable to clients.

Review Source

cM

chishimba M.  
Impact Monitoring  
Environmental Services  
Used the software for: 6-12 months

### "Metabase review"

February 26, 2025

3.0

I honest had challenges with data triangulation as the platfrom did offer more functions.

Pros

The thing i liked about the platform is the ability to connect to postgreSQL.

Cons

I never like the IDE which made analysis harder for me.

Alternatives considered

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing Metabase

I knew metabase before i got to know about power BI

Review Source

MA

Mohsen A.  
Manager  
E-Learning  
Used the software for: 6-12 months

### "Metabase is giving other BI tools nightmares"

December 30, 2025

5.0

it is amazing, the product is open source, so no body can compete with free and it is as good as any commercial product

Pros

Simple to use, if I want to build a product from scratch and want it to serve my analytics needs it will not be better than metabase

Cons

some filters need too many workarounds to have them supported, the lack of some ui charts is also something that I didn't like

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

much easier to use, so much faster and above all much cheaper

Review Source

VR

Verified Reviewer  
Data and Analytics Manager  
Internet  
Used the software for: 6-12 months

### "A very simple and easy to implement Dashboard tool"

September 8, 2022

4.0

Metabase is omnipresent in our company: everybody uses it everyday for one thing or another here. It was very easy to implement and we were able to offer great analytics quickly with it. It is not the most advanced tool avaliable, but it offers amazing value as an open source product. It is difficult for us to move away from it because its very expensive competitors offer very little comparatively.

Pros

I love that Metabase is open source and extremely easy to implement. It also offer somewhat advanced features considering its simplicity (like email and slack integrations). I also like the fact that it is a SQL first tool and doesn't require any specific knowledge to use. If you can use SQL you can use Metabase to amazing results and give your company great BI. As an open-source product, Metabase is also constantly evolving: each update comes with new features that are useful for us.

Cons

I believe has efforts in building a metrics and self-service analytics layer (like Looker) but is not very well integrated with the product and seems very complicated to use. Also some of the features have bugs, but most of the time they are fixed very quickly.

Alternatives considered

[Looker](https://www.capterra.com/p/169053/Looker/)[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing Metabase

Tableau and Looker are both paid products, and extremely expansive considering what they offer over Metabase. It's also important to point out that Metabase is very simple, and may be more adapted to a startup environment. Tableau is very advanced and requires experienced professionals to build usable dashboards. Looker offers good dashboards and good self-service interface, but requires experienced professionals working on the backend. In contrast, Metabase is just a plug-and-play dashboard tool.

Review Source

Fernando P.  
Head Of Customer Experience  
Computer Software  
Used the software for: 2+ years

### "Cost x benefit and deliveries great value!"

August 25, 2023

5.0

Great user experience, great user management, easy to use and everybody learns quickly how to find the information they need

Pros

It is easy to use and it is cheapYou can make every analysis you need to understand how your business or product is going and get the insights to what to do next

Cons

I believe for more complex analysis you will need a more robust system like TableauSometimes can be slow to load a lot of data but you can work on that in the infrastructure side

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Why still keeping things manual in spreadsheets if you can automate almost everything and provide a better user experience to check the metrics

Review Source

VR

Verified Reviewer  
Software Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great data visualization software."

July 29, 2023

5.0

Overall, we have had a great experience using Metabase and it has really helped our teams to be functional.

Pros

What we loved most about Metabase is how easy it is for non-technical persons to query database and create dashboards.Our main goal of using Metabase was to equip everyone in our team with the ability to get insight into the data they need and Metabase proved to be very useful. We also loved how easy it is to create and edit dashboards, visualize data using different types of charts/graphs and manage collections of dashboards.Another great feature is how you can data from a variety of data sources including Google Analytics!

Cons

If self-hosting, it can be a real pain to set up. The self-hosting guide, while very detailed may not be ideal for everyone. We also had some challenges when connecting our data source as the documentation was not very clear.

Alternatives considered

[Redash](https://www.capterra.com/p/152656/Redash/)

Reason for choosing Metabase

It was quite easier for non technical persons on our team to use Metabase

Review Source

VR

Verified Reviewer  
Co-Founder  
Computer & Network Security  
Used the software for: Less than 6 months

### "Cost effective and feature rich. Competes with the big leagues!"

May 27, 2019

4.0

Amazing tool for Business intelligence and visualization!

Pros

I love the fact that the software is open source and has all the functionality we need. The community around it is great and the self-hosted option is free! Our team loves using it, and we moved from an industry leader to this software with no complaints.

Cons

Because it is self-hosted, we had some administration issues, plus updating the software can be a pain. I know that some of these issues can be mitigated with the cloud-hosting option but the price makes it hard to justify.

Alternatives considered

[Looker](https://www.capterra.com/p/169053/Looker/)[Sisense](https://www.capterra.com/p/86955/Sisense/)

Reason for choosing Metabase

Metabase is free while still having many of the same features that others do.

Review Source

AP

Ashish P.  
Chief Marketing Officer  
E-Learning  
Used the software for: 2+ years

### "Great data analysis tool for everyone"

July 14, 2025

5.0

Overall, it has been a great experience using Metabase. Even non-technical people can perform complex data analysis that would otherwise require experts.

Pros

Fantastic open-source tool for data analysis and visualization. Easy to use for non-technical folks and powerful SQL options for advanced tasks.

Cons

Has a slight learning curve, but once you get used to it, using it is a breeze. Lacks off-the-shelf dashboards, which need a few hours to create.

Alternatives considered

[Looker](https://www.capterra.com/p/169053/Looker/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing Metabase

Ease of use, low cost, robust and extensible

Review Source

HA

Hassan A.  
Customer service team leader  
Financial Services  
Used the software for: 1-2 years

### "Customer service Review "

June 5, 2025

5.0

overall it is a good experience, I like using metabase in general and believe that we will keep using it

Pros

It is really amazing in everything, I use it daily in my job and help me a lot in getting the reports and dashboards

Cons

Sometime it crashes, and saving data for long time as well, also the long loading time is not good at all

Review Source

AB

Anastasia B.  
Head of Operations  
Financial Services  
Used the software for: 2+ years

### "Intuitive Tool For Data Visualisation"

July 11, 2024

5.0

I've been enjoying using Metabase ever since my company set it up for data analytics. I always choose it over tools like Amplitude (although Amplitude also has its advantages).

Pros

Metabase is highly intuitive and easy to use. You don't need to have an extensive knowledge of SQL; it's enough to know the structure of the data sources (an analytics database in our case). There are many ways to manipulate and organise data. Most graphs can be set up within a minute by using "questions". I find that the dashboards are very simple and intuitive as well, and it's easy to arrange data in the way you need.

Cons

Perhaps the only thing I'm missing in Metabase are sequences / funnels, but I don't use them for the majority of my work.

Review Source

GT

Gregor T.  
Senior Operations Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "It's great, but sometimes it runs very slowly"

June 11, 2022

4.0

It has two main functions for me - converting data entered into Google Sheets by colleagues into a suitable format for us to be able to upload it as payment data via an SQL script. And secondly, for me to collect any data I require from our company database in Metabase - with an SQL script, I can find everything I want and I cannot express with words how useful that is for me every day!

Pros

I use Metabase to run SQL scripts to find data from our large database - which is itself stored in Metabase. Metabase is an amazing tool for storing vast quantities of data. It's integration with SQL is just fantastic, it makes it really easy for me to run a script to find virtually any data I need from our company's performance. I also like that I can then download it as a CSV with ease. I also use Metabase to run SQL scripts created by colleague's as part of our employee payment process - it works really well with google sheets for this. Finally, I like that it comes up with suggestions when I'm writing SQL about data columns and tables. It's really good and makes using SQL easy.

Cons

It can be so slow sometimes - quite often I have to use it late at night when fewer colleagues are also accessing it and it seems to go much faster then. This can be so frustrating, because I occasionally need some data urgently and this really impacts my productivity. It can also be extremely slow when downloading data from Metabase into a CSV file (sometimes then failing after ages of waiting), and even re-ordering columns within Metabase. Perhaps this isn't attributable to Metabase - but I also find the error messages when I run SQL through it to be utterly incomprehensible and they do not give me any real indication of what I've done wrong.

Review Source

LN

Luciano N.  
Product Manager  
Financial Services  
Used the software for: 2+ years

### "Metabase: best UI"

August 12, 2022

5.0

Pretty good. I used daily to check my product KPI's. It helped my a lot.

Pros

The UI. It's the best UI for a dashboard software that I ever used. It's so simple and beautiful.

Cons

Besides it has the pretties UI in my opinion, I think tableau has more options to visualize charts. It should have more options for charts and customization.

Review Source

RP

Roshinee P.  
Europe Regional Head  
Events Services  
Used the software for: 2+ years

### "Best Cloud database software"

May 22, 2021

5.0

Metabase works reliably with no bugs and minimum downtime. Experience has overall been great!

Pros

Metabase is very easy to use even for users with minimum tech knowledge. Ability to save different questions, use filters, ability to make dashboards- makes it a handson tool for any data driven company

Cons

There is significant delay and latency when worked with more data. More features around dashboarding and insights would be helpful.

Review Source

VR

Verified Reviewer  
Business Intelligence Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "For a small-medium team, it's a great data visualization tool!"

February 21, 2021

5.0

Using internally to build dashboards: GREAT, cost effective, easy to set up, easy to build. Using to offer to customers with a multi tenant setup: unviable, at least in the open source version.

Pros

One of the most painful jobs of data visualization is the dashboard design (at least for me). Metabase solves this pain by providing a standard style that cannot be customizable. I believe this is a gift from Metabase for every dashboard developer.

Cons

The open source version was lacking a few features regarding user authentication. With regards of data governance, it's scope is limited so far. We had to work around it by using CTEs with SQL, facing issues with code repetition and the problems that it brings. There's no support for code versioning (so far). With the project that we had to do, we faced a lot of trouble trying to set up the open source version of Metabase for our customers. I believe this software is great, but I would not recommend to offer it to your customers.

Review Source

DS

DANIELA S.  
CSM  
Computer Software  
Used the software for: 6-12 months

### "From blind to data driven"

November 6, 2020

5.0

The overall experience is awesome, especially for having all these reports across the company

Pros

To be very honest I'm only a user. We used to have no data from our client's usability and now we have many dashboards across the company. Not sure how easy it is to customise, we depend on our data team t do all the setup, so they are usually the bottlenecks and not the tool itself

Cons

Don't have any specifics that I don't like, the only one is that I don't have access to build my own reports but it's a permission thing from our side. Also, we could have more option for colors when it comes to the dashboards

Review Source

NB

Nick B.  
Co-founder  
Computer Software  
Used the software for: 1-2 years

### "I love Metabase"

September 26, 2018

5.0

Pros

I like how easy it is to use their product even if you aren't a software engineer. Of course, a little SQL knowledge is useful to come up with custom queries, but for the most part it's very simple and easy to use.

Cons

I think it could use some more documentation about integrating the dashboards into applications. It took us a while to figure it out.

Review Source

MS

Mohammed S.  
Senior Customer Success  
Human Resources  
Used the software for: 6-12 months

### "Day to day use of the software "

December 1, 2022

4.0

Pros

We use this software to assist our customers.This is easy and simple, our agents are trained very quickly.

Cons

The metabase we use sometimes take times to load. Maybe we can have a quicker version

Review Source

VR

Verified Reviewer  
Business Development Manager  
Industrial Automation  
Used the software for: I used a free trial

### "Metabase helps drive analytics in our company"

December 13, 2019

4.0

Fairly satisfactory. I haven't had the benefit of using a competitor so I do not know.

Pros

Metabase has made it easier for people in our company to become data-driven and analytical. Some employees have learned SQL on their own so that they could analyze data and make queries. The coding language is fairly easy.

Cons

Our company makes dashboards on metabase and I continuously observe how the graphs crash every now and then. At some point it just fails to load.

Review Source

CA

Clem A.  
On line Printing  
Printing  
Used the software for: I used a free trial

### "How Metabase improve you web"

October 24, 2020

5.0

I wish I can be very prolific in the use

Pros

It help you site to be visible and help in search engines

Cons

It is difficult to be used by beginners who are just trying to establish their business

Review Source

AK

Arta K.  
Marketing manager  
Farming  
Used the software for: Less than 6 months

### "Metabase review"

January 11, 2023

5.0

With Metabase I am managing all my over 3,500 member data, import/export of the data, membership payments, e-mail marketing.

Pros

As a newbie with this software it is very easy to use. Great data visualization software with a user interface that is easy to use, navigate. Great features can be made with data, also has integrations with my database and e-mail marketing software.

Cons

There are some issues, it takes time to learn the software, especially if you are first time user in database management.

Review Source

Mathieu L.  
Recruiter  
Information Technology and Services  
Used the software for: 2+ years

### "My source of truth for my reports!"

February 3, 2025

4.0

Metabase is by far my source of truth when working on data. Allowing me to make data driven decision

Pros

Metabase allows us to visualize data coming from different sources, which is crucial when we use different tools producing data.

Cons

(1) Performance: sometimes it takes too long to load and we have to be patient (2) Visualization could be better: I'm nitpicking but I feel like customization isn't really a possibility here and it could definitely improved

Review Source

CI

Christopher I.  
Data Analyst  
Commercial Real Estate  
Used the software for: 1-2 years

### "Metabase Review"

October 28, 2024

5.0

Metabase is a great tool if you have analysts proficient in SQL and want a tool you can use to share out across internal and external sources while not requiring too much custom visualization

Pros

Ease of use - metabase is very straightforward to get set up initially and for new users to create basic items Flexibility with SQL - metabase's best power is still working with it in SQL but the noCode tools are still good as well

Cons

Visualization customizability - there is room to grow on allowing more customization and variety in the visualizations

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Mainly Cost and ability to have more users without increasing cost significantly

Review Source

VR

Verified Reviewer  
Customer Success  
Events Services  
Used the software for: Less than 6 months

### "LOVING Metabase"

October 22, 2024

5.0

Pros

Ease of use, sense of humor, accesibility

Cons

Not enough ways to export reports or chart them

Review Source

JC

Jared C.  
Business Data Analyst  
Education Management  
Used the software for: 2+ years

### "Basic but Good Reporting and Analytical Tool"

May 4, 2023

4.0

Metabase's easy to use point-and-click interface has allowed our org to really empower users of all abilities to be able to dig in to data on their own, without necessarily having to have a background in the technical side of report-building.

Pros

Metabase has allowed our org to quickly and easily centralize all of our data in one place. The flexibility of being able to use either SQL or the easy to use point and click interface has empowered users of all abilities across our org. Metabase can be a great tool to serve up basic data reporting and visuals, so long as the data and results are basic.

Cons

Metabase's data visualization features are a step or two below the top competitors on the market. In addition, using more complex datasets and functions will slow down and cut into the reliability of the tool.

Review Source

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