--- title: "Elementum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Elementum Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/176668/Elementum/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Elementum Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Elementum ## What is Elementum? Elementum AI replaces legacy SaaS and traditional outsourcing/offshoring with AI automation and Agent Orchestration to deliver reliable, high-performing digital labor for F500 companies. With its patented CloudLink architecture, data stays in customers’ secure and governed environments, eliminating data silos, accelerating deployment, and unlocking the full potential of AI. Unlike ad-hoc agent-managed approaches, Elementum’s enterprise-grade workflow orchestration manages all native and third-party agents in one secure, cost-effective platform, ensuring full auditability and control while minimizing errors Customers in healthcare, retail, finance, tech, and manufacturing use Elementum to sunset legacy SaaS like Salesforce, ServiceNow, and Coupa, automating critical processes across all business functions. ## What is Elementum used for? [Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 82% Neutral 18% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Elementum?[Manage this product listing](https://www.g2.com/products/elementum/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Elementum 4.3 (28) VS. [4.8 (15)](https://www.capterra.com/p/204639/GoRamp/reviews/) Starting Price Contact vendor Starting Price $175 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (28) Ease Of Use 4.7 (9) Value For Money 4.3 (15) Value For Money 4.9 (7) Customer Service 4.6 (20) Customer Service 4.9 (7) ## Elementum alternatives [Oracle Fusion Cloud SCM](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [3.9 (9)](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [Magaya Supply Chain](https://www.capterra.com/p/22144/Magaya-Cargo-System/) [4.4 (51)](https://www.capterra.com/p/22144/Magaya-Cargo-System/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/22144/Magaya-Cargo-System/) Highest Rated [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) [4.8 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/128334/ShippingEasy/) [Omnichain](https://www.capterra.com/p/175659/Omnichain/) [3.0 (1)](https://www.capterra.com/p/175659/Omnichain/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175659/Omnichain/) ## FAQs about Elementum Overview ### Which roles and teams benefit most from Elementum? Elementum is most used by supply chain planners, buyers, logistics coordinators, and transportation teams managing procurement, fulfillment, inventory, and shipment activity. Supply chain engineers and analysts use it to monitor operational data and exceptions, while quality leaders, operations managers, and IT project managers coordinate issue resolution, process changes, and cross-functional delivery. Answer based on 28 reviews Overview ### What company size and specific industries is Elementum built for? Elementum is designed for organizations of varied sizes across multiple industries, including food and beverage, retail, consumer packaged goods, healthcare, financial services, and technology. It suits companies that need supply chain and operations support in sectors with complex coordination needs. Features and Usability ### What are the key features of Elementum? Elementum offers supply chain management features such as inventory management, order tracking, shipment tracking, procurement management, and supplier management. It also includes configurable workflow, incident management, real-time monitoring, alerts/notifications, reporting/analytics, collaboration tools, and third-party integrations for coordinating purchasing, fulfillment, and transportation processes. Getting Started and Support ### What training and onboarding options does Elementum offer? Elementum provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Elementum offer? Elementum provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as helpful, but some note response waits and recurring technical issues that can take time to resolve. Answer based on 2 reviews ## Features AI summary Based on 1,050 Workflow Management reviews Not all Supply Chain Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Fulfillment** (**53%** of reviewers rated this feature as critical) - **Order Management** (**55%**) - **Inventory Management** (**56%**) Elementum supports **Order Fulfillment** and **Inventory Management**, giving teams the tools to complete deliveries efficiently and keep stock levels accurate across the supply chain. However, it does not include **Order Management**. Instead, it offers **Purchase Order Management** (**51%**) and **Reporting/Analytics** (**46%**), which can help businesses track purchasing activity and monitor operational performance, helping teams improve visibility and make better day-to-day supply chain decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Elementum 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Data Import/Export: Import and export data to and from software applications - EDI: Transfer of data from one computer system to another - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Tracking: Track orders throughout the fulfillment process - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 4.2 (28) 4.2 Based on 28 reviews ## Pricing Value for money 4.3 (15) ### Starting price Free trial available Value for money 4.3 (15) 4.3 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (20) 4.6 Based on 20 reviews ## User reviews Overall rating 4.3 Based on 28 reviews Filter by rating 5(14) 4(9) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent AW Amy W. Logistics Analyst Consumer Goods ### "Replace your emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2020 It is on point. I can include people, and take ownership of issues when they belong to me. You can speak up and assign the issue to yourself. Pros This software lets you target smaller more specific groups of people to communicate issues in a more timely manner. Cons I have not run into an issue yet that has caused me to not like the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia SC Sergio C. Founder Retail ### "Extremely helpful platform to improve delivery from suppliers and delivery to clients." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 We are a design furniture retail operation, through e-commerce and also we pprepare and advise for layouts for major office spaces for tech companies. Throughout all the delivery process to client and even with suppliers we are using the platform to identify our problmes and errors and we can later review them, classify them, and improve our operations. Pros Really helpful to follow up and solve incidents related to Logistics. Very easy to use. All users were able to add incidents and push on how to resolve them. Cons The notifications on the mobile app took a few more days for all users to adopt but ended up being extremely helpful. Reasons for choosing Elementum It was ready to use at a good price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia MT Michael T. Inter-Regional Transport Excellence Hospital & Health Care ### "Michael's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2020 There's no doubt that Elementum is a very useful program and I'm sure it will add a lot of value to the stakeholders. Pros It is very easy to use this program. I like the autonomous messaging capability as well as the dashboard they set up. Cons I think a lot of the capabilities that I worked with could have easily been implemented into a SharePoint. The dashboard was automated which is nice, but the same visuals could be put into another dashboard platform quite easily. While the communication aspect is also very useful and convenient, I'm just not sure its value added enough for the total cost. This is all obviously on a small scale of data and I've not seen the difference in capability once the amount of data piles up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia KD Kannan D. Supply Chain Engineer Semiconductors ### "Tracking the Cases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2020 Pros We can keep track of the latest information of the open cases and also capture the data of the closed cases for more analysis. Cons Integrating with other software can be better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia TT Tracey T. Transportation Technology, Standards, & Capabilities Business Lead Transportation/Trucking/Railroad ### "Finally a Tool that makes " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 29, 2020 I am leading the implementation of the Incident Management System in my organization. The module of Elementum is perfect for collaborating with internal & external parties impacted by a disruption in their business! It really does take away the need for multiple e-mails and allows communications to reside in one location and become measurable! I also want to add that the Customer Success Manager from Elementum that was assigned to guide us through the implementation has been a FANTASTIC partner and helped to define the process (outside of the system) very clear, easy to follow, and implement! Pros I absolutely love that the Incident Management System provides the ability for the business to assign an administrator who has the access to configure field values as needed without requiring IT or Elementum Support to become involved! That is a big win to me. I am also impressed by the ease in which the administrator can add master data to the IMS. I find the system itself to be very easy to use. The reporting is a huge advantage. It is always there without having to manually 'create' the visualization. Cons I was unable to use an connectors approved by my organization to create an API call to the Incident Management System. I wish Elementum could provide alternate options to populate Incident Records automatically from outside of the IMS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia SK sanjay K. senior director Hospital & Health Care ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 28, 2020 escalation of transportation issues and visibility Pros simple email alert and no chasing by user. Cons time taken to get to the report from the email link. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2020 Thank you for taking the time to review us! We appreciate the feedback and I've passed it on to our product team! - Jason SA SAI ABHINAY P. Suply Chain Eng. Job Rotation Semiconductors ### "Overall good product for quick and simple use of communication across stakeholders." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 26, 2020 My overall experience is good with Elementum. Once these bugs are fixed or if I can get help with respect to those issues, the Elementum can do much better. Pros I like the simple way of targeting teams and raising the queries to them. This eliminates lot of unnecessary activities and helps to track the progress of the issue. Analytics for those queries are insightful too. Cons While raising query and selecting drop down options, sometimes the options cannot be captured and the scroll of mouse doesn't follow speed and accuracy during selecting drop down menu options. Also, I found that there is no provision to change person assigned to once the query is assigned. Sometimes, after typing the problem statement and assigning a person and when I click save, the query is not created and the content I typed is lost. These are some of the bugs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia FT francis T. supply chain manager Food Production ### "Limited use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 26, 2020 need to use it more, but appears to be very helpful tool! Pros pulls all information into useful bucks for us to research Cons repetitive emails, but this maybe a function of our system set up! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2020 Thank you for your review Francis! We've heard that your team is getting a lot of emails from our platform, I believe there's an option for users to change their notification preferences individually. Check out this product guide https://www.elementum.com/hubfs/2020%20-%20Content/Product%20Guides/Elementum\_%20Notification\_Preferences.pdf Hopefully this will turn your 3 star experience in to 4!! Thanks again for the review. - Jason KE Karen E. Model Analyst Semiconductors ### "Elementum feedback as a user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 26, 2020 Pros Elementum has many good features that helps centrally track the incident cases being submitted; has the analytics that quickly provides the type of issues, rootcause, who resolves the incidents, turnaround time, etc. The other thing i like is we can create the incident by sending through email which will automatically reply with the incident created and number. Cons Elementum is a bit slow in performance run time and will help if the tool has fast response time. The Incident Detail Page need to be made better in terms of updating or filling up this form. > Choosing from the dropdown menu and scrolling to find the appropriate data (eg. rootcause) is not easy to navigate and sometimes does not stop scrolling so not able to click the right data. Have to type instead to show the menu but sometimes we do not know yet which exactly to choose. > On the Add comments section, once you type then suddenly all the data you type has disappeared thus need to re-type again - so annoying. > The formatting is not consistent like when you copy paste from outlook for example the font format will then be different and when you press enter the spacing takes too much space in between. It does not look neat to read and has to scroll down to find the next sentences or details. There is sent email functionality but will be better if in case we want to update the "Add Comments" section that we can send through email again and should not create another incident but update the same incident with the same title so we don't have to log in every time we need to update the incident. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia MB Mackenna B. Fulfillment specialist Furniture ### "Elementum Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 26, 2020 I enjoyed using Elementum. Pros I liked how streamlined software was. It was easy to use. Cons I did not like how you cannot scroll from one case to the next. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia [View all Reviews](https://www.capterra.com/p/176668/Elementum/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.