# Elementum Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Elementum Software - reviews, pricing plans, popular comparisons to other Supply Chain Management products and more.

Source: https://www.capterra.com/p/176668/Elementum

---

# 

 Elementum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Elementum

## What is Elementum?

Elementum AI replaces legacy SaaS and traditional outsourcing/offshoring with AI automation and Agent Orchestration to deliver reliable, high-performing digital labor for F500 companies. With its patented CloudLink architecture, data stays in customers’ secure and governed environments, eliminating data silos, accelerating deployment, and unlocking the full potential of AI. Unlike ad-hoc agent-managed approaches, Elementum’s enterprise-grade workflow orchestration manages all native and third-party agents in one secure, cost-effective platform, ensuring full auditability and control while minimizing errors Customers in healthcare, retail, finance, tech, and manufacturing use Elementum to sunset legacy SaaS like Salesforce, ServiceNow, and Coupa, automating critical processes across all business functions.

## What is Elementum used for?

[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

82%

Neutral

18%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Elementum

4.3 (28)

VS.

[4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (28)

Ease Of Use

4.6 (86)

Value For Money

4.3 (15)

Value For Money

4.7 (72)

Customer Service

4.6 (20)

Customer Service

4.6 (75)

## Elementum alternatives

Highest Rated

[4.7 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (30)](https://www.capterra.com/p/114409/Easy-WMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176668/Elementum/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

EDI

Transfer of data from one computer system to another

Elementum 19 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Transfer of data from one computer system to another

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Manage the process of receiving, preparing, and delivering orders for goods/products

Organize and manage all processes/procedures involved in purchasing goods and/or services

Create, send, and track purchase orders and their statuses

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Oversee various functions of the organization while balancing and optimizing supply and demand

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.2 (28)

4.2

Based on 28 reviews

## Pricing

Value for money

4.3 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (15)

4.3

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (20)

4.6

Based on 20 reviews

## User reviews

Overall rating

4.3

Based on 28 reviews

Filter by rating

5(14)

4(9)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Amy W.

Logistics Analyst

Consumer Goods

### "Replace your emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2020

It is on point. I can include people, and take ownership of issues when they belong to me. You can speak up and assign the issue to yourself.

Pros

This software lets you target smaller more specific groups of people to communicate issues in a more timely manner.

Cons

I have not run into an issue yet that has caused me to not like the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

SC

Sergio C.

Founder

Retail

### "Extremely helpful platform to improve delivery from suppliers and delivery to clients."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

We are a design furniture retail operation, through e-commerce and also we pprepare and advise for layouts for major office spaces for tech companies. Throughout all the delivery process to client and even with suppliers we are using the platform to identify our problmes and errors and we can later review them, classify them, and improve our operations.

Pros

Really helpful to follow up and solve incidents related to Logistics. Very easy to use. All users were able to add incidents and push on how to resolve them.

Cons

The notifications on the mobile app took a few more days for all users to adopt but ended up being extremely helpful.

Reasons for choosing Elementum

It was ready to use at a good price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

MT

Michael T.

Inter-Regional Transport Excellence

Hospital & Health Care

### "Michael's Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 30, 2020

There's no doubt that Elementum is a very useful program and I'm sure it will add a lot of value to the stakeholders.

Pros

It is very easy to use this program. I like the autonomous messaging capability as well as the dashboard they set up.

Cons

I think a lot of the capabilities that I worked with could have easily been implemented into a SharePoint. The dashboard was automated which is nice, but the same visuals could be put into another dashboard platform quite easily. While the communication aspect is also very useful and convenient, I'm just not sure its value added enough for the total cost. This is all obviously on a small scale of data and I've not seen the difference in capability once the amount of data piles up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

KD

Kannan D.

Supply Chain Engineer

Semiconductors

### "Tracking the Cases"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2020

Pros

We can keep track of the latest information of the open cases and also capture the data of the closed cases for more analysis.

Cons

Integrating with other software can be better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

TT

Tracey T.

Transportation Technology, Standards, & Capabilities Business Lead

Transportation/Trucking/Railroad

### "Finally a Tool that makes "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2020

I am leading the implementation of the Incident Management System in my organization. The module of Elementum is perfect for collaborating with internal & external parties impacted by a disruption in their business! It really does take away the need for multiple e-mails and allows communications to reside in one location and become measurable! I also want to add that the Customer Success Manager from Elementum that was assigned to guide us through the implementation has been a FANTASTIC partner and helped to define the process (outside of the system) very clear, easy to follow, and implement!

Pros

I absolutely love that the Incident Management System provides the ability for the business to assign an administrator who has the access to configure field values as needed without requiring IT or Elementum Support to become involved! That is a big win to me. I am also impressed by the ease in which the administrator can add master data to the IMS. I find the system itself to be very easy to use. The reporting is a huge advantage. It is always there without having to manually 'create' the visualization.

Cons

I was unable to use an connectors approved by my organization to create an API call to the Incident Management System. I wish Elementum could provide alternate options to populate Incident Records automatically from outside of the IMS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

SK

sanjay k.

senior director

Hospital & Health Care

### "review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 28, 2020

escalation of transportation issues and visibility

Pros

simple email alert and no chasing by user.

Cons

time taken to get to the report from the email link.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2020

Thank you for taking the time to review us! We appreciate the feedback and I've passed it on to our product team! - Jason

SA

SAI ABHINAY P.

Suply Chain Eng. Job Rotation

Semiconductors

### "Overall good product for quick and simple use of communication across stakeholders."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 26, 2020

My overall experience is good with Elementum. Once these bugs are fixed or if I can get help with respect to those issues, the Elementum can do much better.

Pros

I like the simple way of targeting teams and raising the queries to them. This eliminates lot of unnecessary activities and helps to track the progress of the issue. Analytics for those queries are insightful too.

Cons

While raising query and selecting drop down options, sometimes the options cannot be captured and the scroll of mouse doesn't follow speed and accuracy during selecting drop down menu options. Also, I found that there is no provision to change person assigned to once the query is assigned. Sometimes, after typing the problem statement and assigning a person and when I click save, the query is not created and the content I typed is lost. These are some of the bugs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

FT

francis t.

supply chain manager

Food Production

### "Limited use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 26, 2020

need to use it more, but appears to be very helpful tool!

Pros

pulls all information into useful bucks for us to research

Cons

repetitive emails, but this maybe a function of our system set up!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2020

Thank you for your review Francis! We've heard that your team is getting a lot of emails from our platform, I believe there's an option for users to change their notification preferences individually. Check out this product guide https://www.elementum.com/hubfs/2020%20-%20Content/Product%20Guides/Elementum\_%20Notification\_Preferences.pdf Hopefully this will turn your 3 star experience in to 4!! Thanks again for the review. - Jason

KE

Karen E.

Model Analyst

Semiconductors

### "Elementum feedback as a user"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 26, 2020

Pros

Elementum has many good features that helps centrally track the incident cases being submitted; has the analytics that quickly provides the type of issues, rootcause, who resolves the incidents, turnaround time, etc. The other thing i like is we can create the incident by sending through email which will automatically reply with the incident created and number.

Cons

Elementum is a bit slow in performance run time and will help if the tool has fast response time. The Incident Detail Page need to be made better in terms of updating or filling up this form. > Choosing from the dropdown menu and scrolling to find the appropriate data (eg. rootcause) is not easy to navigate and sometimes does not stop scrolling so not able to click the right data. Have to type instead to show the menu but sometimes we do not know yet which exactly to choose. > On the Add comments section, once you type then suddenly all the data you type has disappeared thus need to re-type again - so annoying. > The formatting is not consistent like when you copy paste from outlook for example the font format will then be different and when you press enter the spacing takes too much space in between. It does not look neat to read and has to scroll down to find the next sentences or details. There is sent email functionality but will be better if in case we want to update the "Add Comments" section that we can send through email again and should not create another incident but update the same incident with the same title so we don't have to log in every time we need to update the incident.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

MB

Mackenna B.

Fulfillment specialist

Furniture

### "Elementum Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 26, 2020

I enjoyed using Elementum.

Pros

I liked how streamlined software was. It was easy to use.

Cons

I did not like how you cannot scroll from one case to the next.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thank you so much for taking the time to review us! We appreciate the feedback! - Olivia

[View all Reviews](https://www.capterra.com/p/176668/Elementum/reviews/)

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Popular comparisons

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)