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CometChat allows to quickly integrate in-app text messaging and voice & video calling to any mobile app or website. Our platform provides user-to-user communication that connects the users of an app with each other such as buyers with sellers, patients with doctors, taxi drivers with passengers, and more
Provider
CometChat
Located In
India
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
Documentation, Webinars, Videos
Support
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
We're trusted by 50K+ developers worldwide and service companies from industries such as Telehealth, eLearning, Dating, Online Marketplaces, On-demand Services, Virtual Events, Live Streaming, etc.
Content Source: CometChat
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CometChat Reviews
Pros
Cometchat Is Awesome Application For Communication Needs.
In addition to having a good system, the support is excellent.
The features of Cometchat are really great. Love the way it integrates with Buddypress.
Cons
The product is good, but their support is worst.
Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen.
There is a little bit delay in getting replies from the team but at the end it usually comes together.
"Excellent Software"
Pros: Integrates really well with Wordpress site and Buddy Press
Cons: Its expensive and support is a bit slow. They also need a better dashboard
Vendor Response
"In addition to having a good system, the support is excellent."
Overall: I managed to develop an application with chat and video conferencing thanks to CometChat.
Pros: The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.
Cons: They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.
Vendor Response
"Did not live up to sales agreement"
Overall: Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have
Pros: -Gateways for various platforms to be tied in. -Service to take load off of our servers
Cons: -Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen
"Great for Wordpress Apps"
Overall: It helped us create an online chat community without using Buddypress or an external social network.
Pros: Enables Wordpress products to offer a light community without heavy coding.
Cons: The UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.
"Changed Business Model"
Pros: Relatively easy to use. Intergrates with many platforms.
Cons: They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.