# MyCaseRecords Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyCaseRecords Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/176715/MyCaseRecords --- # MyCaseRecords Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyCaseRecords ## What is MyCaseRecords? Practice management software for substance abuse cliniks. Functionality includes scheduling, hr, client managemnet, and more. ## What is MyCaseRecords used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $55 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyCaseRecords?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eccentex.com/&name=MyCaseRecords) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyCaseRecords 3.3 (4) VS. [4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $55 Per Year Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.6 (507) Value For Money 2.0 (2) Value For Money 4.7 (448) Customer Service 2.8 (4) Customer Service 4.8 (482) ## MyCaseRecords alternatives [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (85)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. MyCaseRecords 20 features Track and document all activities across devices, networks, and other systems Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Customize contracts and forms to collect specific information Track employee schedules, availability, and performance across projects and tasks Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 2.8 (4) 2.8 Based on 4 reviews ## Pricing Value for money 2.0 (2) Free Trial Basic $55.00 Per Year Value for money 2.0 (2) 2.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.8 (4) 2.8 Based on 4 reviews ## User reviews Overall rating 3.3 Based on 4 reviews Filter by rating 5(0) 4(2) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent JH John H. Psychologist Mental Health Care ### "MyCaseRecords has the basics for counseling documentation" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 20, 2020 I like the scheduling for multiple counselors and documenting the counseling sessions. Also ability to create one's own templates for documentaitn. Pros Scheduling my clients; ease of documenting Cons There is no integrated way to bill insurance. Reasons for choosing MyCaseRecords Cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZH Zechariah H. Program Coordinator Civic & Social Organization ### "Tedious system that takes longer than paper files." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2020 This replaced paper files and is even more time intensive, if one can believe that's possible. I would not recommend this to any organizatnio. Pros The best thing about this software is it can be accessed over the internet. Cons It's tedious. Regular users can't make reports. Way to many clicks to accomplish tasks. No option to use pre-filled templates with default options selected. The plain text in notes does not retain its formatting. One is unable to save a draft locally and can lose work easily if internet access is lost. There's no drag and drop ability to deposit files easily in the documents section. It's very clunky and is desgined to give one carpal tunnel with repetitive motion. The databased does not support SQL queries and is not set up as a proper relational database which means lots of duplicate data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chito P. Program Data Specialist Non-Profit Organization Management ### "Simple but Comprehensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 15, 2020 We are a non profit organization providing housing and supportive services for veterans and families. MCR has been very helpful and instrumental in effective case management and in managing the various programs of our organization that eventually allows us achieve outcomes beneficial to our clients and demonstrate our compliance and capability to our funders. Pros 1\. Intuitive format specially for beginners not familiar with the app. This is important in you have many users and when there is frequent turnover among staff. 2. Forms and schedules are very useful and relevant for our case managers. 3. Documentation is straight forward; view feature is very useful. 4. Query on the fly is very helpful, it allows me to sort on the dashboard without exporting the whole data into a spreadsheet. Cons 1\. Some fields are still disconnected (maybe this is our programmers oversight) - discharge dates in the form are not captured in the case detail - disabling condition should be reflected in the clients overall disabling condition - there is formula or algorithm to address this, again maybe it's the programmers issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michelle J. Director of Behavioral Health Non-Profit Organization Management ### "Customized Case Management Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 9, 2020 This allowed us to convert from paper case files to electronic. The ease of self-audits and external audits is so much easier. There are easy tools for managers to track caseloads, documentation and other measures of their staff. Pros Nearly everything can be customized. That is the biggest pro for our company. Forms can be changed, added or deleted. Some features can be controlled or changed by administrators without going through the software developers. It is easy to use. Support team is responsive. Being that it is web-based, it is accessible from outside the company server, yet still secure. Cons It is not SQL based, so any reports needed must go through the software developers. This is time-consuming and costly. For a company with rapidly changing reporting and data requirements, this has been the biggest obstacle. It is not compatible with medical billing software. Reasons for choosing MyCaseRecords My Case Records was chosen because of their ability to customize the product exactly to our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)