ChargeDesk

ChargeDesk


5 / 5
2 reviews

Who Uses This Software?

Companies which accept payments and manage customer support through a helpdesk


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • ChargeDesk
  • chargedesk.com
  • Founded 2014
  • Australia

About ChargeDesk

Billing support and workflow platform that communicates with help desk to facilitate refunds, charges, coupon management, and more.


ChargeDesk Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

ChargeDesk Reviews Recently Reviewed!


It's fulfilled my needs and it super easy to use

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very reliable, insanely easy to use, fast, takes only 2 clicks to use, inside of Freshdesk, integrates with paypal and stripe

Cons: I haven't been able to figure out some of the features, but I'm not a coder by any means. I'm sure with a little guidance, I could figure it out.

Overall: I was able to charge customers within my customer service software

Good link between various help desks and payment processors.

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Simple and powerful

2. Easy integration w/ Intercom

3. Easy integration w/ Stripe

4. Great support who is always prompt and helpful

Cons: 1. UI is usable but a bit dated.

2. Setup can be confusing (but support was there to answer all my questions)

Overall: Help customers take payments/deposits through intercom and email.