Loyalty Bay

Loyalty Bay


5 / 5
2 reviews

Who Uses This Software?

Medium and large businesses throughout the UK, US and Canada. Perfect for Insurance, Telecom, Utilities and any company with subscription, contract or membership based customers.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $447.00/month
  • Pricing Details
    Billed annually
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Loyalty Bay
  • www.loyaltybay.co.uk/
  • Founded 2013
  • United Kingdom

About Loyalty Bay

Reward customer engagement all the way from acquisition through to retention and loyalty. Our cloud-based platform allows you to send a global selection of perks and gift cards from top brands instantly. What's more, with our Zapier integration, you can easily connect the apps you already use and automatically send rewards based on any trigger. You will also be given your own analytics dashboard and a dedicated account manager.


Loyalty Bay Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Corporate Memberships
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

Loyalty Bay Reviews Recently Reviewed!


Capterra-loader

A platform that all companies should have!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: As a company we have always strived to keep our employees engaged by offering the best benefits we can. When Perk box recommended we used Loyalty Bay we were very excited as this was a clear platform that would help us celebrate success across our regions. Since setting this platform up we have been able to streamline our incentives and provide our employees with instant voucher rewards that are distributed by our Regional Business Managers on a monthly basis. This has really boosted moral and productivity across the company and we celebrate our winners in our quarterly newsletter. We thank you Loyalty Bay for helping us to keep our employees happy

Cons: Not being able to delete campaigns but overall a great product that we will continue to use on a daily basis for the foreseeable future

Overall: Streamlined our incentives and gave more of a personal touch from our business managers

Loyalty Bay turned out to be the exact type of software we needed!

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ever since our company started growing, we wanted to make sure we kept up with our loyal clients. There is nothing that makes you feel more appreciated than receiving gift cards from your clients. Some of our clients really love it and it has helped even build the relationship further.

Cons: It is a truly difficult task to find something bad about this software. One thing that does come to mind is that I wish it ran a bit faster. Other than that, 5 stars!