# Pegasys Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pegasys the right Transportation Dispatch solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176760/Pegasys/reviews --- Pegasys 5 (11) [View alternatives](https://www.capterra.com/p/176760/Pegasys/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pegasys Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TN Tejas N. COO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Pegasys Review" January 8, 2025 5.0 We are glad to have chosen this software. We have never faced an issue as they have a wonderful team of support staff. Pros Best software with best support team. This is a very simple and stable software which fits all our logistics needs! Cons There are no negatives for this software. It does best what it was made for! Switched from [TransPlus](https://www.capterra.com/p/85105/Fleet-Manager-Professional/) Pricing, Support and functionality. Transplus Software is very complicated and over stuffed with a ton of useless things. Review Source JM James M. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best TMS solution I found so far after 3 months of searching!" August 29, 2019 5.0 Overall, I am so happy I found this software by accident. I had been searching for a new TMS for 4 months or so. Started looking at the commons ones and they wanted $100's of dollars a month to use their software that didn't meet all my needs. Then of course there were the big boys that wanted you to buy their software for $100,000 plus a monthly maintenance plan and that was far out of my budget or anyone that is a small trucking company. Pegasys has been a life saver for me, my drivers love the ease of the mobile friendly dispatches they get, and how easy it is for them to upload all the POD's and BOL's when they are done with the load. If you haven't settled on a software option yet, give Pegasys a try before you sign any contract with all the other options out there! Pros The first thing that sets this software apart from any other I've tried is the responsiveness of the support team when I have a question about how to use a feature. When I first started using Pegasys, the support team helped walk me through many aspects of how to enter in my first customer and vendor to creating my first driver settlement statement. Any questions I had they were quick to respond, even sometimes at 11pm at night. The second best pro to Pegasys is the Quickbooks Online (QBO) integration. I have tired with many different TMS's and all of them fell short when it came to transferring information like invoices, fuel transactions, and driver settlements in a detailed manner to QBO. The fact that all the line items, both revenue and expenses, on the owner operator's settlement statements transfer to QBO makes my life so easy when I run payroll for the week because everything shows up there and matches the settlement they received from the Pegasys software! The third pro is the fuel upload function. I use FleetOne for my fleet's fuel card and being able to upload the daily fuel transactions into Pegasys and have it automatically assign the charges to the correct owner operator and driver is amazing. I am a little OCD and I prefer to also assign the fuel charges to the dispatch it was filled up under and being able to do that so easily makes it only take a couple minutes each day to upload the fuel files. I have about 5 more Pros but I am out of space to type! Cons Only have 2 cons, but they should be a thing of the past after a few more software updates according to the support team. First is the dashboard when you log in. It doesn't really give you the best overview of what's going on. They are in the process of making changes to that in the next few months so I can't wait to see it when it rolls out! My second con is it adds all the fuel stops that were uploaded during the fuel upload into your locations list with no way of sorting them out so you end up with a really long list of locations you have to sort through around all the fuel stops. Not a huge deal but a little frustrating at times when looking for something but can't remember the name. Beyond that I would say the last and final con is it can take a minute to get use to the interface and how to build loads, enter customers, vendors, equipment, but they have amazing tutorials for that and are there to help you with questions as well if you get stuck. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/)[ProTransport](https://www.capterra.com/p/141352/ProTransport/) Reason for choosing Pegasys If you can't tell from the list of TMS's, I have tried many in my search for the best fit for me and there were many more I didn't even list above. Three main reasons I picked Pegasys was customer support, QuickBooks Online integration, and easy to use driver dispatch system that didn't require a special app! Check out Pegasys, you won't be disappointed! Switched from [TruckLogics](https://www.capterra.com/p/136780/TruckLogics/) I had been using TruckLogics for over a year. At first it was amazing. The driver app helped with dispatching loads, keeping track of pod's and bol's and then they made and update that messed up the document quality when it was uploaded into the app. Then they broke the fuel upload function making me have to enter every fuel transaction in by hand. Every week was a chore to run payroll. I would go to start working on it and find out they broke something in an update they pushed out but didn't bother to tell anyone was being pushed. At the end of when I finally gave up on the software I was having to manually do all of payroll in excel just to make sure it was accurate. I tried working with their support team, asking for help, waiting for a fix, but they never did fix it. That's why I went through so many other TMS options and it took me 4 months of searching, demo calls, trail testing systems before I finally found Pegasys. Pegasys made it easy for me to put together my first dispatch for my drivers, produce an invoice, track when the customer has viewed the invoice, and best of all transfer everything to QuickBooks Online (QBO), not just the net of a transaction. Funny part was I had settled on a new TMS already and it was going to be AscendTMS. Ascend had many issues but not as many as TruckLogics did and it did the major thing I was looking for, very good integration with QBO that transferred all the line items and not just the net. Out of space again. Review Source CR Caden R. Manageer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Quick, Easy to Use, Inexpensive & Amazing Customer Support" October 7, 2022 5.0 Very positive and I'm glad I found the software. Pros Super fast moving from section-to-section, screen-to-screen. VERY affordable. Customer support is amazing! Cons No app for drivers. That is the only thing we would like to have and don't. Switched from [TruckLogics](https://www.capterra.com/p/136780/TruckLogics/) Total lack of support when an issue occurred. And that issue occurred repeatedly, daily to the point that our driver's became detached from the units and that threw a wrench into every aspect of the load/dispatch. Review Source MB Mario B. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Program/Easy to Use" June 27, 2022 5.0 Overall I've had a great experience with Pegasys, and I definitely recommend them for trucking companies. Pros This program is extremely easy to use and the customer service is top notch. Anytime I've had any questions or issues I have received immediate responses. Trunks always handles any issues quickly to make sure you're not waiting. The tracking numbers they send out to brokers makes my life a lot easier when it comes to check calls. You can edit the invoice in anyway you need which makes things much simpler. Cons Sometimes there can be a small glitch in the system, but it's easily fixed by the admins. Switched from [Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/) Pegasys is much, much smoother. And the price point is much better. Review Source IS Ivana S. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Pegasys TMS" October 8, 2019 5.0 Overall the system provides all the basic necessary requirements for truck dispatch and load brokerage Pros the speed in which you can move from one screen to another Cons switching screens, from shipment to dispatch. Reason for choosing Pegasys provided same product as other competitors at a very reasonable price. Switching was easy. Data transfer was switched without issues. Provided 30 day free trial. Switched from [Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/) Horrible customer service. Slow operating system. Delays. Review Source SG Sony G. Director Construction Used the software for: I used a free trial ### "Excellent Program " January 22, 2025 5.0 This software is easy to use for anyone and is very efficient. It is very budget friendly and easier to use than some of the bigger ones that charge quite more. The customer service is very attentive and replies back very quick. Overall, I am a very happy customer. Pros Very easy to learn, and straightforward to navigate. It was also simple to teach other people in my team to use it and become familiar with it. The customer service was again very helpful and always willing to help if anything wasn’t as clear. Definitely try Pegasys as it’s affordable for any type of business and the service is impeccable. Cons There were very minimal cons and it was only since I was new to it. Any questions were addressed in a timely manner, and any requests to minor design changes were updated fast. Review Source RS Riya S. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Customer Support- Excellent" July 2, 2024 5.0 We appreciate the software's capabilities which is easy, quick and user friendly. Pros Overall, the software has markedly enhanced our operational efficiency with its intuitive user interface. Real-time updates from the driver's end have been particularly time-saving. One standout feature is their excellent customer support, available 24/7, which efficiently guides us through any dispatch errors that arise. Cons The main issue I encountered was transmitting dispatch for a second driver. We had to manually enter the details for the second driver and then send the dispatch via text. Review Source JB John B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Amazing people behind it." April 21, 2020 5.0 Very affordable, when I started this was the best part. Does pretty much everything my trucking and brokerage business needs it to at this point, and the best part is the team behind this product. They are the reason I'm not going anywhere and I'd highly recommend this TMS. Pros Everything I need for my small transport business, keeps everything neat and organized. Cons The team behind it here is just so great that I can't in the right mind say anything negative. Every single feature I've requested that was missing, they have in some way implemented into the software or will in some future update. Just don't get this kind of experience everywhere. Sometimes they even pushed out a quick update the same night with the added features I needed! Review Source OR Olena R. Vice President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great software for small trucking companies" November 19, 2020 5.0 We are using this software only one month, but it significant improve quality and speed of our business process. This software greatly integrated with KeepTruckin, and I hope in near future will be integrated with BorderConnect as well. These will give us opportunity to improve our operations even more. Pros We like technical support and quick response to adjust software for our needs. Cons Some features needs to be redesign, but it looks like developers are open for discussion and trying their best to address our needs. Reason for choosing Pegasys The major reason is willingness to cooperate and adjust software under our needs. And another reason is integrating with the most effective platforms like KeepTruckin, QuickBooks, BorderConnect etc.. Review Source TM Tejas M. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great software with the best support system" September 29, 2022 5.0 Pros Very easy to setup and work with, everything is perfect about this software Cons Add more functions to match it's competitors? Review Source JL Jerry L. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Awesome Startup Software " November 19, 2020 5.0 Dont waste your time on other softwares. This one if affordable, easy, and straight what you need. Pros Easy to adapt to it. Pretty much what you need when your a start up company and need things organized straight to the point. Especially when it comes to QuickBooks. Cons IFTA is missing im sure there working on it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.