# Teampay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teampay the right Purchasing solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176776/TeamPay/reviews --- Teampay 4.6 (257) [View alternatives](https://www.capterra.com/p/176776/TeamPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Teampay Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews MW Michael W Professional MentorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “However, the desktop teampay site on the phone is surprisingly good since I see all my transactions, have the receipt icon for easily uploads and website responds well to touch on a mobile screen.“ June 26, 2025 TW Taylor W Enterprise Account ExecutiveReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Like I previously said, this is a nanny software that I guess is good at 'protecting' the company. But if you can't trust your employees to use their own credit cards, knowing that we have to have the expense approved anyway, and not abuse their spending, then the company is already in trouble.“ September 22, 2025 SH Sean H Director of EnterpriseComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “From using the temporary credit cards that my team has to setup sometimes to getting my expenses automatically drafted for me with alerts in Slack, it's the most integrated expense app I've ever used.“ June 25, 2025 SW Shay W Senior Program ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “If I request a certain dollar amount, but then realize I need more than that, I have to cancel my request and submit a new request to my supervisor, I can't just go in and edit the requested amount.“ December 19, 2024 SL Stephanie L Compliance SpecialistFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “In the beginning it took a while for the reimbursement to come through, however since my expense was the same every month I was pleasantly surprised that it now gave automatic approvals and reimbursement was issued within a week.“ September 26, 2025 AK Abigail K Assistant ControllerConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “Currently, there is no way to filter or search the budget page for a specific budget. “ September 12, 2025 AA Alastair A GTM Operations ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “SSO integration is also welcome & generally it's a great tool for keeping a record of payments and requesting virtual cards.“ June 26, 2025 JM Joseph M Corporate CommunicationsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Teams that are new to proactive spend management may face a learning curve, and smaller businesses might find the pricing harder to justify.“ June 21, 2025 ## Showing most helpful reviews Showing 1-25 of 257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew D. Controller Consumer Goods Used the software for: 1-2 years ### "Let Management Make Their Own Decisions" February 8, 2019 5.0 Teampay is always there to help or answer any questions in a timely manner, which is important in the world of finance. Pros I love that it gives power to the people! The employees don't need to ask accounting for every single payment request, but also do not have a physical credit card that is difficult to track and report every month. This has eased up the lift in the accounting department as expense reports have fewer charges and AP is also lighter. There are still controls in place to ensure that these decisions are being approved, but these are decisions that should be approved within those departments anyway. Cons My company definitely pushed the limits of the software, in terms of transaction counts and approval groups. Managing approval groups is a bit clunky, but it's not a huge problem. Review Source CR Carlos R. IT Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Spend Management With Some Flaws" December 12, 2024 4.0 Pros fast process to get virtual cards, integrates with our accounting software, easy to get real-time stats on spending Cons eventhough its a temporary card, if i need to use it for more than one thing, i have to continually put in requests for separate cards. wish the approval workflows were more customizable, integrations/sync sometimes need to be performed manually Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Cost, flexibility and planned growth in the company Review Source TW Taylor W. Enterprise Account Executive Real Estate Used the software for: 1-2 years ### "Irrelevant Product if you trust your team" September 22, 2025 1.0 Pros I did like it one bit. It was an unnecessary system that we paid for. 100% just makes employees feel like we can't be trusted to maintain a budget. Cons It's 100% unnecessary and slows things down completely. Like I previously said, this is a nanny software that I guess is good at 'protecting' the company. But if you can't trust your employees to use their own credit cards, knowing that we have to have the expense approved anyway, and not abuse their spending, then the company is already in trouble. Review Source Brett W. Director of Finance Hospitality Used the software for: 6-12 months ### "Solid for recurring expenses, but there are better options out there" November 12, 2019 4.0 We wanted to help our team purchase the products they need while keeping track of everything and Teamppay does a good job of it. Problem is their competitors are able to offer additional value. Pros The Slack integration is a very cool and user friendly way for users to request additional recurring billing software. Customer support team is good and trying to grow the product as they are a small company. Cons They do not provide credit unlike competitiors Divvy and Brex which really impacts the value. Also our Slack integration broke and it was very difficult to get it back up and running Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Brex](https://www.capterra.com/p/182054/Brex/) Reason for choosing Teampay Intial setup was easier than Divvy and they had an integration with Slack Review Source AA Amanda A. Inventory Control Retail Used the software for: 2+ years ### "Easy to Use and Manage Company Card" September 19, 2025 5.0 My overall experience with Teampay is the with the use of my Teampay Visa card. It is great that it is accepted every where, I can use it for businesses purchases and my business travel. Uploading receipts is very easy and I am able to do it as soon as I make purchases or transactions hit my card. Pros Immediate notification of purchases being made or posting to my team pay card. The team pay site is easy to navigate and review transactions and receipts that have been added or that are missing and need to be added. Cons There really isn't anything I dislike about it. It is a very user friendly system with little issues that I have seen. Review Source KB Kinsey B. Events Coordinator Events Services Used the software for: 1-2 years ### "Events Coordinator " September 15, 2025 4.0 My overall experience has been pleasant, and Teampay is an easy platform to use. Customer support is on top of things regarding the chat as well. Pros The apps user interface is ease to use! Uploading receipts for each transaction is simple to do. Love that part. Cons Not a big fan of credit returns to online transactions. The delay has taken over 30 days to credit at a time. Review Source AA Alexandra A. People Operations Manager Child Day Care Services Used the software for: 1-2 years ### "Thank you Teampay!" September 19, 2025 5.0 Teampay has been extremely easy to navigate and keep track of my receipts with. In the mobile app, i can just open it after i make a purchase, snap a photo, and reconcile it right then and there. Mitigates the risk of losing a receipt of having a desk full of a pile of unorganized receipts. Pros Easy to navigate, upload and reconcile receipts!I really liked how easy to access it is, as well as how user friendly it is. Cons I wish there were more options for accurate coding/reconciling - however i'm unsure if that is a teampay issue or how my company set theirs up. Review Source KW Katie W. Operations team Lead Financial Services Used the software for: 6-12 months ### "Simple and easy to use" June 30, 2025 5.0 A little rough at the beginning but once I understood, I was able to use teampay daily and without any type of issue. Pros Ease of logging in and viewing transactions. I am able to add to my apple wallet to always have my card available. Cons It was hard to understand at first and sometimes having to request an up on my limit when I'm waiting in line somewhere was hard due to not having availability. Review Source JT Jamie T. Teacher Education Management Used the software for: Less than 6 months ### "Easy to Use" September 19, 2025 5.0 I was able to request purchases from my supervisor in advance. I was also able to upload receipts and my reimbursements came quickly as a direct deposit. Pros It's user friendly! Even as a beginner in a new job (3 weeks), I've been able to submit a number of purchase requests and reimbursements with ease. Cons My company has many many different expense accounts and the alphabetical search does not help as they have very similar names. It would be great if the application could be set automatically for my department or remember my most common choices ("favorites") with the option to see other expense accounts as needed. Review Source AM Anthony M. Account Executive Construction Used the software for: 2+ years ### "Simple and Effective!" September 26, 2025 5.0 Love how quick and efficient the service is. Any time I need funds from my company, I instantly get it! Pros User interface and its integration to Slack makes it extremely simple to request funds and get them approved in a matter of minutes Cons I enjoy pretty much everything about Teampay, there has not been anything I can think of that left a negative experience to share Review Source JM Joseph M. Corporate Communications Information Technology and Services Used the software for: 2+ years ### "Streamlining Your Spend Management, But Is It Right for Every Team? " June 21, 2025 5.0 Easy to use, good to track process. From an employee perspective, Teampay simplifies purchasing, no more out-of-pocket spend or cumbersome reimbursement processes. The ability to issue virtual cards instantly for specific vendors or purposes is especially helpful and adds an extra layer of security. That said, the onboarding and setup process requires careful planning to align workflows and policies with company needs. Teams that are new to proactive spend management may face a learning curve, and smaller businesses might find the pricing harder to justify. Pros Teampay provides live tracking of employee purchases, helping finance teams monitor budgets proactively rather than reactively. Automated, customizable workflows make it easy to set guardrails and ensure proper authorization before funds are spent. Instant issuance of virtual cards tied to specific vendors or projects reduces fraud risk and helps with reconciliation. Seamless connection with tools like NetSuite, and Slack reduces manual data entry and errors. Employees no longer need to use personal funds and wait for reimbursement; spending is managed up-front. Cons Some features, like virtual cards, may have restrictions outside the U.S., limiting its utility for global teams, especially if the spend in India. Teampay’s value is most apparent in mid-size and larger companies; small teams might find the cost outweighs the benefit. Review Source FW Franc W. Equipment and Facilities Manager Medical Devices Used the software for: 2+ years ### "Teampay a great option for corporate credit card transactions" June 12, 2025 4.0 The experience has been very positive overall. There are some minor UI issues that would make the experience even better. Pros Very straighforward process to set up a transaction. Pleasant bot interractions make the process less bureaucratic. Cons Exact dollar requirment. Many transactions may have some variation due to shipping &/or taxes. There should be some way to allow for small variations (i.e. ability to set overage limit as in amount +$20 overage). File upload process could be clearer. It's not an implementation issue so much as it is a UI issue where one has to think each time how to upload. Should either be a drop file here dialog or upload file dialog box. There also should be more transparency regarding the approval process as in who the approvers are and how far along the approval process the submittal is. Review Source cM christina M. Admin Research Used the software for: 6-12 months ### "Great product" June 19, 2025 5.0 I work for a company that uses it for approvals for purchases for the company and I am an admin so I use it for supplies, catering etc. Pros The ease of the steps laid out, so you know what to do next and the steps needed to be taken. Once you have submitted a claim you can even see who next needs to approve it and what steps it is in in order to be approved. Cons Sometimes I have to Chat also while filling out the info and I haven't figured out how to do both without starting a new teampay every time I go out and go back in. Review Source SL Sarah L. Customer Education Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, Efficient, and User-Friendly Expense Management" June 20, 2025 5.0 I primarily use Teampay for submitting reimbursements related to company benefits, travel expenses, and employee recognition or award purchases. It’s made the process so much easier and more streamlined than other tools I’ve used in the past. Pros I love that Teampay integrates with Slack—it sends me reminders when I need to upload receipts, which keeps me on track without extra effort. It’s also directly linked to my bank account, so once something is approved, I don’t have to worry about deposits or tracking payments manually. The whole system is very user-friendly and makes submitting and managing expenses quick and painless. Cons The only improvement I’d suggest is having convenient guidance as a reference on which company-specific categories to select when submitting an expense. Right now, I sometimes have to refer back to our internal documentation. It would be great if that info were embedded directly into the Teampay interface during submission. Review Source JK Jed K. Staff Accountant Construction Used the software for: 2+ years ### "Neave Landscaping Inc Review" April 10, 2025 5.0 I think it is a very good service for all business sizes. Pros I like the efficiency and available service options. Cons How the column fields prepopulate from previous transactions when not updated. Review Source SH Sean H. Director of Enterprise Computer Software Used the software for: 1-2 years ### "Best expense app of my career" June 25, 2025 5.0 It's been a really good experience overall using Teampay. From using the temporary credit cards that my team has to setup sometimes to getting my expenses automatically drafted for me with alerts in Slack, it's the most integrated expense app I've ever used. Pros Teampay is integrated with Slack, makes it easy to attach receipts, and I don't have to spend a ton of time filling out a bunch of fields for every item Cons I wish the defaults on the expense form were editable. It defaults me to an expense type that actually belongs to another team, and I have to edit it each time. Review Source JH John H. Accounting Manager Computer Software Used the software for: 1-2 years ### "Teampay experience" December 12, 2024 4.0 Overall happy with Teampay as it meets our needs for making employee purchases easy and mostly hands off - The integration with Slack is very user friendly. I'd like to see more functionality with category selection, as changing those to the correct department takes a fair bit of time each month. Pros Teampay makes it extremely easy to get employees setup with a virtual card when making company purchases. They have a nice rule workflow which allows us to nearly automate our approval/rejection process. Cons I would love to see an "Admin" function where a user can add reimbursements for different users. There needs to be more functionality with categories. I'd like to be able to make a rule that X user's categories flow to Sales department. The auto-selected categories for physical cards are generally never correct. If a user selects the Sales-transportation category for an Uber ride, it seems like the Sales category will be selected for all other Uber purchases regardless if the user is in sales. Review Source FN Fiona N. Accountant Accounting Used the software for: Less than 6 months ### "Great responsive service with room for better instructions" September 12, 2025 5.0 Great overall experience with Teampay. The quick customer support and user-friendly interface stood out, despite the initial confusion with the slack channel. The platform’s efficiency and the team’s dedication to resolving issues made it a positive journey. I’d recommend it with a few tweaks for better onboarding. Pros Had a sign-in issue and got customer support right away. Great responsive service that resolved my problem quickly and efficiently. The team was professional and friendly, making the experience smooth and stress-free. I appreciated the prompt attention to detail and how they prioritized my needs. Cons Could be better with instruction of how to use the app in the slack channel. The lack of clear guidance made it confusing at first, and it took some trial and error to figure out. More detailed tutorials or initial support would help new users navigate the platform more easily and enhance the overall experience. Review Source KR Katina R. NA Research Used the software for: 6-12 months ### "User Experience" June 20, 2025 5.0 Great experience overall because of easy refunds, ability to use 1 card number for multiple purchases. Pros Easy reimbursements after completing purchases. Especially across large companies, very useful add-on Cons I have noticed that there is a slight lag or delay at times when it comes to payments or refunds from sites. Review Source EM Edrico M. Senior Designer Computer & Network Security Used the software for: 6-12 months ### "Makes Team Spending Way Easier" September 19, 2025 5.0 Overall, Teampay made our spending process way smoother. After a short learning curve, it’s been simple and reliable for day-to-day use. Pros Teampay makes it super easy to handle team spending. I like that everything’s in one place so we don’t have to chase approvals or dig through emails. Seeing budgets and transactions in real time is really helpful too. Cons Setting up an account took me a bit of time and some features needed a little getting used to at first. Review Source GK Geetha K. Staff Accountant - AR, Purchase, Procurement Hospital & Health Care Used the software for: 6-12 months ### "Great for team collaboration" April 3, 2025 4.0 It is a great tool that can be used to smoothen the work flow process. Pros TeamPay makes it easy to collaborate with the team. Cons The user interface could be better improved. Review Source AB Alanna B. Practice Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Works wonderfully" March 25, 2025 5.0 I really like teampay. It feels like the developers made it as easy as possible to use and keep track of. Pros Efficient and easy to use. Cards are pretty quick to get approved, and super easy to use for team get togethers and lunches. Cons That I can't use it everywhere. It would be incredibly helpful to be able to add the cards to phone "wallets" temporarily. This would mitigate getting told no at places that cannot accept paper cards to punch in manually. Review Source RF Rachel F. Manager, People Operations Leisure, Travel & Tourism Used the software for: 6-12 months ### "Thanks TeamPay!" April 3, 2025 5.0 Very efficient, my requests are immediate, and user friendly. Pros Efficiency, and easy to use. Easy to upload receipts and supporting documents, track my expenditures. Cons Wait time on approval, although not due to TeamPay. Some vendors prefer a physical card and that is unavoidable. Review Source PC Pedro C. Sr Manager of People Operations Computer Software Used the software for: 1-2 years ### "Teampay Feedback" April 14, 2025 5.0 Overall it is very good, based on the fact that is an intuitive tool and most of people feel that is easy tom found data and reports. Pros Approvals flow, very easy to manage and self service tool, user friendly format, that helps Finance and People to be aligned. Cons Need to pay attention on the right legal entity and change it to avoid mistakes. Review Source NL Nick L. Pm Retail Used the software for: 6-12 months ### "Must Have Service " April 3, 2025 5.0 Exceptional. Fantastic . First class . Wouldn’t go anywhere else Pros Reliable Trustworthy Great Customer Servjce. Cons Not available . The service has no flaws. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/)[Purchasing](https://www.capterra.com/purchasing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.