# Teampay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teampay the right Purchasing solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176776/TeamPay/reviews --- Teampay 4.6 (257) [View alternatives](https://www.capterra.com/p/176776/TeamPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 15th, 2026 # Reviews of Teampay Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews MW Michael W Professional MentorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “However, the desktop teampay site on the phone is surprisingly good since I see all my transactions, have the receipt icon for easily uploads and website responds well to touch on a mobile screen.“ June 26, 2025 TW Taylor W Enterprise Account ExecutiveReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Like I previously said, this is a nanny software that I guess is good at 'protecting' the company. But if you can't trust your employees to use their own credit cards, knowing that we have to have the expense approved anyway, and not abuse their spending, then the company is already in trouble.“ September 22, 2025 SH Sean H Director of EnterpriseComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “From using the temporary credit cards that my team has to setup sometimes to getting my expenses automatically drafted for me with alerts in Slack, it's the most integrated expense app I've ever used.“ June 25, 2025 SW Shay W Senior Program ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “If I request a certain dollar amount, but then realize I need more than that, I have to cancel my request and submit a new request to my supervisor, I can't just go in and edit the requested amount.“ December 19, 2024 SL Stephanie L Compliance SpecialistFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “In the beginning it took a while for the reimbursement to come through, however since my expense was the same every month I was pleasantly surprised that it now gave automatic approvals and reimbursement was issued within a week.“ September 26, 2025 AK Abigail K Assistant ControllerConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “Currently, there is no way to filter or search the budget page for a specific budget. “ September 12, 2025 TH Tomas H Senior Network EngineerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “As a user that only sends the requests and have no responsibility for reviews and approval I like relative simplicity of the process. Once I send out the request it gets automatically routed through the approval chain.“ December 20, 2024 KW Karla W TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “One downside I’ve experienced is how often the Amazon connection is lost, which can cause issues with transactions and purchases.“ April 4, 2025 ## Showing most helpful reviews Showing 1-25 of 257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew D. Controller Consumer Goods Used the software for: 1-2 years ### "Let Management Make Their Own Decisions" February 8, 2019 5.0 Teampay is always there to help or answer any questions in a timely manner, which is important in the world of finance. Pros I love that it gives power to the people! The employees don't need to ask accounting for every single payment request, but also do not have a physical credit card that is difficult to track and report every month. This has eased up the lift in the accounting department as expense reports have fewer charges and AP is also lighter. There are still controls in place to ensure that these decisions are being approved, but these are decisions that should be approved within those departments anyway. Cons My company definitely pushed the limits of the software, in terms of transaction counts and approval groups. Managing approval groups is a bit clunky, but it's not a huge problem. Review Source Brett W. Director of Finance Hospitality Used the software for: 6-12 months ### "Solid for recurring expenses, but there are better options out there" November 12, 2019 4.0 We wanted to help our team purchase the products they need while keeping track of everything and Teamppay does a good job of it. Problem is their competitors are able to offer additional value. Pros The Slack integration is a very cool and user friendly way for users to request additional recurring billing software. Customer support team is good and trying to grow the product as they are a small company. Cons They do not provide credit unlike competitiors Divvy and Brex which really impacts the value. Also our Slack integration broke and it was very difficult to get it back up and running Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Brex](https://www.capterra.com/p/182054/Brex/) Reason for choosing Teampay Intial setup was easier than Divvy and they had an integration with Slack Review Source TW Taylor W. Enterprise Account Executive Real Estate Used the software for: 1-2 years ### "Irrelevant Product if you trust your team" September 22, 2025 1.0 Pros I did like it one bit. It was an unnecessary system that we paid for. 100% just makes employees feel like we can't be trusted to maintain a budget. Cons It's 100% unnecessary and slows things down completely. Like I previously said, this is a nanny software that I guess is good at 'protecting' the company. But if you can't trust your employees to use their own credit cards, knowing that we have to have the expense approved anyway, and not abuse their spending, then the company is already in trouble. Review Source AA Amanda A. Inventory Control Retail Used the software for: 2+ years ### "Easy to Use and Manage Company Card" September 19, 2025 5.0 My overall experience with Teampay is the with the use of my Teampay Visa card. It is great that it is accepted every where, I can use it for businesses purchases and my business travel. Uploading receipts is very easy and I am able to do it as soon as I make purchases or transactions hit my card. Pros Immediate notification of purchases being made or posting to my team pay card. The team pay site is easy to navigate and review transactions and receipts that have been added or that are missing and need to be added. Cons There really isn't anything I dislike about it. It is a very user friendly system with little issues that I have seen. Review Source KB Kinsey B. Events Coordinator Events Services Used the software for: 1-2 years ### "Events Coordinator " September 15, 2025 4.0 My overall experience has been pleasant, and Teampay is an easy platform to use. Customer support is on top of things regarding the chat as well. Pros The apps user interface is ease to use! Uploading receipts for each transaction is simple to do. Love that part. Cons Not a big fan of credit returns to online transactions. The delay has taken over 30 days to credit at a time. Review Source AA Alexandra A. People Operations Manager Child Day Care Services Used the software for: 1-2 years ### "Thank you Teampay!" September 19, 2025 5.0 Teampay has been extremely easy to navigate and keep track of my receipts with. In the mobile app, i can just open it after i make a purchase, snap a photo, and reconcile it right then and there. Mitigates the risk of losing a receipt of having a desk full of a pile of unorganized receipts. Pros Easy to navigate, upload and reconcile receipts!I really liked how easy to access it is, as well as how user friendly it is. Cons I wish there were more options for accurate coding/reconciling - however i'm unsure if that is a teampay issue or how my company set theirs up. Review Source JT Jamie T. Teacher Education Management Used the software for: Less than 6 months ### "Easy to Use" September 19, 2025 5.0 I was able to request purchases from my supervisor in advance. I was also able to upload receipts and my reimbursements came quickly as a direct deposit. Pros It's user friendly! Even as a beginner in a new job (3 weeks), I've been able to submit a number of purchase requests and reimbursements with ease. Cons My company has many many different expense accounts and the alphabetical search does not help as they have very similar names. It would be great if the application could be set automatically for my department or remember my most common choices ("favorites") with the option to see other expense accounts as needed. Review Source NC Nathalia C. People Operations Intern Consumer Services Used the software for: 6-12 months ### "Interface & Usability Review" September 19, 2025 5.0 Pros It's easy to create POs and easy to track the stage of approvals of the orders i opened, I really enjoy having the chat too, no need for communication outside Teampay Cons don’t like Teampay’s interface very much, as I think it could be more intuitive. For example, when POs are paid, they just show up as zeroed instead of clearly marked as “paid” or something similar. Also, the organization could be improved, it would be much easier if the POs were grouped by month or had some structure instead of just appearing in one long list. Review Source KR Katie R. Stylist Retail Used the software for: 1-2 years ### "Marry me Teampay" September 26, 2025 5.0 Teampay has improved my daily life tenfold by reducing my finacial stress and government tax paper trail. Pros Team pay is reliable and informative, never miss a pay day with team the best way to pay your teams with money. Cons There are no cons to team, its easy to use, understand, and get customer support assistance if anything goes wrong. Review Source AM Anthony M. Account Executive Construction Used the software for: 2+ years ### "Simple and Effective!" September 26, 2025 5.0 Love how quick and efficient the service is. Any time I need funds from my company, I instantly get it! Pros User interface and its integration to Slack makes it extremely simple to request funds and get them approved in a matter of minutes Cons I enjoy pretty much everything about Teampay, there has not been anything I can think of that left a negative experience to share Review Source JM Joseph M. Corporate Communications Information Technology and Services Used the software for: 2+ years ### "Streamlining Your Spend Management, But Is It Right for Every Team? " June 21, 2025 5.0 Easy to use, good to track process. From an employee perspective, Teampay simplifies purchasing, no more out-of-pocket spend or cumbersome reimbursement processes. The ability to issue virtual cards instantly for specific vendors or purposes is especially helpful and adds an extra layer of security. That said, the onboarding and setup process requires careful planning to align workflows and policies with company needs. Teams that are new to proactive spend management may face a learning curve, and smaller businesses might find the pricing harder to justify. Pros Teampay provides live tracking of employee purchases, helping finance teams monitor budgets proactively rather than reactively. Automated, customizable workflows make it easy to set guardrails and ensure proper authorization before funds are spent. Instant issuance of virtual cards tied to specific vendors or projects reduces fraud risk and helps with reconciliation. Seamless connection with tools like NetSuite, and Slack reduces manual data entry and errors. Employees no longer need to use personal funds and wait for reimbursement; spending is managed up-front. Cons Some features, like virtual cards, may have restrictions outside the U.S., limiting its utility for global teams, especially if the spend in India. Teampay’s value is most apparent in mid-size and larger companies; small teams might find the cost outweighs the benefit. Review Source FW Franc W. Equipment and Facilities Manager Medical Devices Used the software for: 2+ years ### "Teampay a great option for corporate credit card transactions" June 12, 2025 4.0 The experience has been very positive overall. There are some minor UI issues that would make the experience even better. Pros Very straighforward process to set up a transaction. Pleasant bot interractions make the process less bureaucratic. Cons Exact dollar requirment. Many transactions may have some variation due to shipping &/or taxes. There should be some way to allow for small variations (i.e. ability to set overage limit as in amount +$20 overage). File upload process could be clearer. It's not an implementation issue so much as it is a UI issue where one has to think each time how to upload. Should either be a drop file here dialog or upload file dialog box. There also should be more transparency regarding the approval process as in who the approvers are and how far along the approval process the submittal is. Review Source KM Kalyn M. Finance Director Non-Profit Organization Management Used the software for: 1-2 years ### "I never want to be without Teampay" April 3, 2025 5.0 Besides making us more efficient, I really appreciate the fast and friendly customer success manager (mine is \[sensitive content hidden\]). He is always so personable and always gets back to me when I make requests, when I let him know about any hiccups, or make suggestions for product improvements. I have also seen Teampay improve its product regularly during the two years I have been using it. Pros Teampay cuts down on the time me and my team spend on manual data entry. The team-based approach makes purchasing and record keeping SO much easier than it was before we used this product. Cons I don't have any negative notes, honestly. Review Source SM Sam M. Marketing Manager Automotive Used the software for: 2+ years ### "Teampay is easy and successful for our Business" June 19, 2025 5.0 Pros It is easy to roll up new cards for new projects, the approval process is also super easy to send up the chain. Cons Sometimes when a card gets partial charged the remaining balance isnt enough for the full product and then teampay gets stuck in an approval loop. Review Source DM Desiree M. Sr. Manager of Logistics Automotive Used the software for: 1-2 years ### "Great payment resource" December 12, 2024 5.0 We will probably start to use this more frequently Pros Ensuring easy use and accurate tracking for seamless team operations. By optimizing processes and maintaining transparency, I support effective payroll management, fostering collaboration and efficiency across teams while aligning with organizational goals. Cons While I don't have any complaints about Team Pay, if I had to choose something, it would be the occasional learning curve with new features. That said, the platform is user-friendly, and overall, I’ve had a positive experience. Review Source SB Solounge B. Senior Technology Operations Analyst Hospital & Health Care Used the software for: 2+ years ### "Great Experience!" March 26, 2025 5.0 So far really smooth, can be sure that I can esily sign in and look for what I'd need to do my day to day operations Pros The reliability of the the software and how organized it can be with handling multiple facilities Cons None, honestly! I havent have any negative experiences with Teampay. Review Source ES Emily S. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Teampay Makes Tracking/Managing Expenses so much easier" April 3, 2025 4.0 Positive overall. I do appreciate how quickly everything goes through and it really ensures I can manage my clinic purchases effectively. Pros How quick and efficient it is! I also like the view and being able to see all the details on one page. Cons Mastercard is often declined due to many vendors not accepting it as payment. Review Source KR Katina R. NA Research Used the software for: 6-12 months ### "User Experience" June 20, 2025 5.0 Great experience overall because of easy refunds, ability to use 1 card number for multiple purchases. Pros Easy reimbursements after completing purchases. Especially across large companies, very useful add-on Cons I have noticed that there is a slight lag or delay at times when it comes to payments or refunds from sites. Review Source MW Martoinne W. Training Specialist Retail Used the software for: 6-12 months ### "Teampay Feedback " September 12, 2025 5.0 So far my experience has been pretty pleasant. I’ve used corporate cards other jobs in the past and this has definitely been one of the smoothest experiences. Pros The ability to quickly get access to funds after requesting from my manager. It makes the process so easy when I’m traveling for work. Cons The one thing I’d say about the Teampay card is that it would be nice to have the tap option on the cards. Review Source JH John H. Accounting Manager Computer Software Used the software for: 1-2 years ### "Teampay experience" December 12, 2024 4.0 Overall happy with Teampay as it meets our needs for making employee purchases easy and mostly hands off - The integration with Slack is very user friendly. I'd like to see more functionality with category selection, as changing those to the correct department takes a fair bit of time each month. Pros Teampay makes it extremely easy to get employees setup with a virtual card when making company purchases. They have a nice rule workflow which allows us to nearly automate our approval/rejection process. Cons I would love to see an "Admin" function where a user can add reimbursements for different users. There needs to be more functionality with categories. I'd like to be able to make a rule that X user's categories flow to Sales department. The auto-selected categories for physical cards are generally never correct. If a user selects the Sales-transportation category for an Uber ride, it seems like the Sales category will be selected for all other Uber purchases regardless if the user is in sales. Review Source SS Sam S. CTO Computer Software Used the software for: 2+ years ### "Solid Product" April 3, 2025 4.0 Pros Convenience; ease of use. Integration with Slack is very helpful for me and my team. Cons Search/Filtering on web UI could be easier to use and more performant (e.g. can't search on last four of CC number) Review Source NA Nisreen A. Mentor Non-Profit Organization Management Used the software for: 6-12 months ### "Teampay card " June 19, 2025 4.0 Great tool to avoid reimbursement process. Overall great app and system just needs a few more tweaks. Pros Job doesn’t need to reimburse me. Can use on apply pay. Sends reminders and easy to upload receipts through the app. Cons Takes awhile to update when charges don’t go through. App is too simple and gives me issues sometimes. Review Source AB Alanna B. Practice Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Works wonderfully" March 25, 2025 5.0 I really like teampay. It feels like the developers made it as easy as possible to use and keep track of. Pros Efficient and easy to use. Cards are pretty quick to get approved, and super easy to use for team get togethers and lunches. Cons That I can't use it everywhere. It would be incredibly helpful to be able to add the cards to phone "wallets" temporarily. This would mitigate getting told no at places that cannot accept paper cards to punch in manually. Review Source MG Mauricio G. Accountant Consumer Services Used the software for: 6-12 months ### "Easy and intuitive to use purchasing platform" April 3, 2025 4.0 Pros Ease while creating POs. Create rules to approve based on departments, amounts, regions, etc. Cons Not a full compatibility with the ERP (Netsuite). Review Source PC Pedro C. Sr Manager of People Operations Computer Software Used the software for: 1-2 years ### "Teampay Feedback" April 14, 2025 5.0 Overall it is very good, based on the fact that is an intuitive tool and most of people feel that is easy tom found data and reports. Pros Approvals flow, very easy to manage and self service tool, user friendly format, that helps Finance and People to be aligned. Cons Need to pay attention on the right legal entity and change it to avoid mistakes. 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