# Happeo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Happeo the right Employee Communication Tools solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176777/Happeo/reviews

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Happeo

4.6 (38)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Happeo

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

JL

Jason L

Customer Success ManagerBanking, 51 - 200 employeesUsed the software for: Less than 6 months.

“Platform is intuitively laid out and can easily share content across organization.“

October 31, 2022

SO

Shafiat O

Finance AssistantNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years.

“Not clear navigation when changing pages.“

December 14, 2020

EM

Eric M

Project ManagerChemicals, 10,001+ employeesUsed the software for: 1-2 years.

“We wanted to have a single platform to centralize our corporate information, as well as information for specific user groups or employees. And we wanted something fully integrated with our Google platform.“

September 14, 2020

Ena A

Sales ManagerImport and Export, 51 - 200 employeesUsed the software for: 1-2 years.

“It's a platform with enormous ease of use and a very very beautiful interface, and it also fulfills its function perfectly.“

October 17, 2021

CA

Cloe A

Digital SpecialistMachinery, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Happeo is extremely user-friendly and provides an easy way for companies (especially international ones) to connect their employees both to each other and to information.“

May 27, 2020

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Andrea B.  
Operations Manager  
  
Used the software for: 1-2 years

### "Universe improved the value of G Suite and of the concepts of Smart Working and Team Building"

July 12, 2018

4.0

Pros

Definitely the people around it, determined and with a clear vision, always ready to give you a hand and hear your feedback to improve the product and make customers satisfied

Cons

Would be nice to see a better management of concurrent users editing Pages, and more descriptive subjects in email alerts for new posts, minor things anyway.

Review Source

LC

Laura C.  
Resource manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Good system"

April 9, 2025

5.0

Used for staff intranet. Forum type system

Pros

Good system. Can’t find any bugs at present

Cons

No complaints. All seems well so far. Good system

Review Source

LC

Leonardo C.  
Senior Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A promising tool which still has room for improvement"

January 16, 2019

3.0

Our goal is to build our first intranet as a unified place to share news and updates, user directory, project repositories and marketing material

Pros

\- GSuite integration - Possibility to create channel news - User directory

Cons

\- Page layouts are not so flexible and some commonly used widgets are missing (e.g., accordion) - It is not possible to configure how channels and pages should be sorted - Mobile App should be improved (e.g., it is only possible to see channels, not pages)

Review Source

PT

Paige T.  
People, Community and Events Coordinator  
Financial Services  
Used the software for: 1-2 years

### "Happeo for Happy Employees!"

April 19, 2022

5.0

Pros

The channels are like a Facebook wall, in that you can post various things and they will keep moving like a 'feed'. This notable similarity welcomes people onto the platform and helps them learn the features quickly as it is something they're used to. Havign a variety of channels entices people to explore further and engage further.

Cons

The translate function is usable however not all languages are perfectly translated still

Review Source

VR

Verified Reviewer  
Head Of International Business Development  
Financial Services  
Used the software for: 1-2 years

### "One Of The Best Social & Collaborative Intranet Tools That I have worked with"

February 7, 2019

5.0

We are using Happeo for internal communication purpose company-wide. We’re using it bring departments closer together, align them and establish a knowledge exchange throughout the whole company. It’s our internal community platform so to say, but without the noise other platforms may have. I can just fully recommend it to everyone who’s struggling with employee engagement or aligning departments and offices.

Pros

All the features that Happeo offers are great to have, for example, channels to communicate and collaborate around projects, teams or topics, intranet pages with smart widgets that can be managed by the departments themselves, people where we can find contact data and who reports to whom, as well as the handy search function searching across email, drive and other tools used at the workplace. Also, its easy integration with other apps like Google G Suite and Slack is a real help. It also has apps across all devices/platforms like iOS and mobile apps.

Cons

Would great if we could specify the notifications per channel a bit more, other than that I did not find any drawback while using Happeo since a long time. But as far as I know they are working on it.

Review Source

AW

Ainsleigh W.  
Communications officer  
Computer Software  
Used the software for: 1-2 years

### "Excellent digital workplace solution"

August 8, 2019

5.0

Happeo is a great tool for companies of all sizes using GSuite and looking to implement a true digital workplace solution. We're reducing drastically the amount of 'FYI' emails we send and using the platform for collaboration on projects. Happeo is the central storage place for all important company information, all our team members use the platform in their daily work.

Pros

Happeo has completely changed the way we work together. As a small, but geographically dispersed company, Happeo allows our whole team to source and share important information at any time. GSuite integration makes collaboration and knowledge sharing very streamlined It's by far the best 'intranet' tool I've worked with and the team at Happeo are very helpful and always open to suggestion and available to give advice. We've seen features that we've requested be added to the roadmap and go live on the platform.

Cons

There is always room for improvement, the page editing can feel a little bulky if you're trying to get a lot of info onto one page. In general, the tool is pretty easy to use and any issues can be checked out with Happeo support. The benefit of working with a startup is that they are flexible and willing to respond to feedback and eager to make improvements.

Review Source

TF

Timo F.  
Support  
Hospitality  
Used the software for: 2+ years

### "Happeo Review"

April 21, 2022

5.0

very easy set up, very good customer support and community support from other users, has helped improve employee engagement and knowledge management

Pros

Look and feel of a social media site with the news feed, very familiar, ease of setting up pages for knowledge retention and categorising of said knowledge, can be used boht as a wiki or an intranet

Cons

new features that are released are, although beta tested within the community, somewhat restrained or tun out to only be useful in very specific use cases, not as wide ranging as they might sound at first glance

Review Source

CA

Cloe A.  
Digital Specialist  
Machinery  
Used the software for: 6-12 months

### "Happeo provides a fantastic social intranet solution to connect employees"

May 27, 2020

5.0

Happeo allows us to disseminate information more easily throughout the company and reduce the amount of emails sent out. Additionally, with the translate feature, we do not need to have important memos translated manually because users can translate themselves with the click of a button. Happeo contains all of the information stored on our old database on the pages section, and the channel section we use to collaborate between different countries or across teams. Additionally, the smart search feature means that anyone can look up information easily and find it. This is particularly useful for finding people. In a large company, sometimes it is difficult to remember who someone is. With smart search, you can find them within an instant and see their job title, schedule, organizational structure, etc.

Pros

Happeo is extremely user-friendly and provides an easy way for companies (especially international ones) to connect their employees both to each other and to information. It is an all-in-one solution for networking and storing information (intranet).

Cons

The process of setting it up and designing the look and feel was more difficult than expected, so having a graphic designer on board or as a consultant can really help.

Review Source

EM

Eric M.  
Project Manager  
Chemicals  
Used the software for: 1-2 years

### "An easy way to collaborate with my colleagues, and to be informed about main corporate information "

September 14, 2020

5.0

We wanted to have a single platform to centralize our corporate information, as well as information for specific user groups or employees. And we wanted something fully integrated with our Google platform. Happeo provides such features. The implementation was simple. Happeo support is very good and we have a good picture of their roadmap with future new functionalities.

Pros

A single place to read our corporate news, our local news, to collaborate with my team mates for specific topics, and to access to all my corporate applications. A very simple and intuitive user interface.

Cons

The search can be improved a little bit.

Review Source

AB

Ashok B.  
Digital Marketer  
Information Technology and Services  
Used the software for: 6-12 months

### "Very effective internal communication tool."

August 6, 2022

5.0

Pros

Happeo is very useful, great interface and inexpensive tool. The implementation was very simple and Happeo support is very efficient and we have a good idea of all the future features to be added.

Cons

Non Google users cannot access yet, hope to see some change in this area.

Review Source

VR

Verified Reviewer  
Digital Innovation Manager  
Human Resources  
Used the software for: Less than 6 months

### "Happeo intranet "

September 25, 2022

4.0

Happeo ha permesso di avere a disposizione i contenuti in modo rapido e organizzato

Pros

Facilita di utilizzo e di ricerca dei contenuti. Ottimo per networking interno e repository documentale

Cons

Nulla di particolare da segnalare sul software

Review Source

SP

Slawomir P.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great intranet solution for GSuite users"

September 16, 2020

5.0

Happeo is a great tool for employees to interact with themselves, have all important documents / information in one place (as well as company structure and all employees details). Very useful, great looking and inexpensive. I definitely recommend it to any company (and especially to those using GSuite already).

Pros

\- easy to use and implement - clean and modern look - deep integration with GSuite

Cons

\- analytics panel is very limited in options / tracking user activities - integrating Instagram feed require some research and technical knowledge

Review Source

CC

Christophe C.  
Senior Manager Finance  
Information Technology and Services  
Used the software for: Less than 6 months

### "First blogging Fred back"

October 27, 2019

5.0

Communication, internal fluid broadcast of information

Pros

Ease of use UX experience seems great Intuitive interface Fluid understanding of navigation (even if I'm close to 60)

Cons

Nothing so far, I was able to fill in this form at first try 😉

Review Source

VR

Verified Reviewer  
Enterprise Sales Executive D-A-CH  
Computer Software  
Used the software for: 1-2 years

### "Better than email or Slack to keep everyone in the company up-to-date and connected."

February 6, 2019

5.0

Facilitates communication, and improves the collaboration within our company. All over quicker communication for things that would otherwise require having physical meetings, or exchanging a lot of email.

Pros

Happeo is a great tool for both team communication, but also inter-departmental communication. It makes connecting with our remote workers seamless, and it’s really easy to keeps conversations organized by topic (or "channel"). This has really helped to improve the communication and collaboration between most of our departments, e.g. Sales and Marketing are much closer together now, and we can keep different offices in different time zones better up-to-date. Happeo saves us a lot of time and emails. We actually use it next to Slack, where we use Slack for immediate, direct communication, Happeo is the better channel for important company updates that no one should miss, and knowledge that should stay in the company and not drown in some chat conversation.

Cons

Not much, would be great if there would be more integrations with all the tools we’re using in our company. Happeo has a Slack integration as well as G Suite, but I’d love to see it connected to Asana for example as well. We have requested this with their product team, and they confirmed they will soon develop it for us.

Review Source

SP

Sofia P.  
MarCom Responsible  
Information Technology and Services  
Used the software for: 1-2 years

### "What we've been looking for"

August 17, 2022

5.0

Internal communication has improved so much since having Happeo. We are always working on creating new stuff or updating what we have to make our collaborators happy, but we have a login rate of more than 70% each month, more than any other of our platforms, so that's saying something!

Pros

Setting it up was easy and pretty straightforward. We were looking for something that would help us improve internal communication within the company. With the pandemic we went from being 50 people in the office to +150 worldwide, so having a platform where we could have everything was key. And we found Happeo.

Cons

There are a few missing features, but they work hard in taking into account what they customers want and try to add them to the platform, so I think that soon it will be more than perfect. It is hard to have everything every client needs, but they try to!

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Workvivo](https://www.capterra.com/p/201794/Workvivo/)

Reason for choosing Happeo

Pricing, the Google Workspace integration, mainly that!

Review Source

CH

Carley H.  
HR Generalist  
Computer Software  
Used the software for: 1-2 years

### "Great platform to keep employees connected and engaged!"

December 8, 2020

4.0

Pros

Happeo was easy to install and maintain. Designing our pages was simple and even fun. We use this tool to make announcements and post demos and documents that our team can use as tools for their jobs. It is a one stop shop for all company info.

Cons

User adoption is always a little difficult in the beginning but once people saw how easy the platform was to use, we didn't have many problems.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Happeo

Happeo had the best customer service and platform. We instantly saw the benefit and the customization that it would provide to our people.

Review Source

TJ

Tina J.  
IT and Data Manager  
Medical Practice  
Used the software for: 6-12 months

### "Emergency Physicians of Tidewater Review"

September 8, 2020

5.0

We are sharing information now better than before. Happeo has become our backbone to all our of processes, document files and information.

Pros

We came a long way from a WordPress based cumbersome intranet to Happeo! What we like the most and the main reason for investing in the platform was information sharing and ease of use to access important information.

Cons

There really isn't anything at this point that we dislike.

Alternatives considered

[Jive](https://www.capterra.com/p/189555/Jive/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Reason for choosing Happeo

We decided on Happeo due to the collaboration and file sharing elements. We felt based on our organization Happeo best fit our needs.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Old school intranet, difficult to Admin, difficult user experience.

Review Source

Jamie B.  
Head of Digital  
Commercial Real Estate  
Used the software for: 6-12 months

### "The all in one internal comms tool"

September 18, 2018

4.0

The team at Happeo have been great to work with while building our first internal comms system. There was a lot of unknowns for us having never done this before but the team walked us through each step to ensure we were asking the right questions at the right time. Since launch they've also been extremely helpful in ensuring that we continue to evolve the platform enabling us to get the most out of it.

Pros

Happeo enables us to make the most of our existing G Suite systems. This has meant that user adoption has been relatively simple given that colleagues are already used to Drive, Calendar, Gmail and G+.

Cons

There are too many options with regards the structure of the platform and pages. It would be easier if there was a few page templates to use rather than everything bespoke.

Review Source

Maurizio D.  
Presales & Deployment Specialist - G Suite Solutions  
  
Used the software for: 1-2 years

### "Universe is the best way to stay updated on company news and interact with colleagues having fun!"

July 10, 2018

4.0

Universe helped us improve communication at Noovle and also now we know where to go if we are looking for a specific kind of information (e.g. HR News) or file.

Pros

I think the best feature about Universe beside the social side, is the People section with the visual organizational chart, that is something very unique, useful and original.

Cons

As an admin there are too much customization options while editing Pages and Channels, which is not a con, but this section is absolutely something that could be updated in terms of UI in order to improve user experience.

Review Source

AD

Aki D.  
Change Lead APAC  
Food & Beverages  
Used the software for: 1-2 years

### "Happeo's Role in Our Company"

October 20, 2020

5.0

The platform is a serious consideration for those who would like to employ heavy collaboration in their company.

Pros

It's the platform's simplicity and ease of use that are the most striking factors for a regular user like most of our colleagues.

Cons

The customization of the menu on top as it is not flexible.

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Reason for choosing Happeo

We thought the product is just simply what we need according to our requirements (like Google integration).

Review Source

Juha-Matti K.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Simple, intuitive and versatile digital workspace solution"

December 20, 2019

5.0

Pros

The solution can serve multiple different use-cases in organisation and it is easy to understand to each and every user. Deep integration to G Suite streamlines administration and running the solution.

Cons

Solution still could improve reactiveness a bit, occasional refreshing of page required.

Review Source

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 1-2 years

### "A good option to keep employees connected"

October 17, 2021

5.0

The fluency in communication with employees works wonders, good option.

Pros

It's a platform with enormous ease of use and a very very beautiful interface, and it also fulfills its function perfectly.

Cons

The menu could be more customizable, it's the only "weak" point that I find.

Review Source

KO

Klara O.  
Marketing and Communications Coordinator - North America -  
Human Resources  
Used the software for: 1-2 years

### "Creating a global community with Happeo"

August 8, 2019

5.0

Based on my experiences, social platform users have high expectations by default -- partly -- due to Facebook. So be prepared for requests pointing at features which well-known social sites already have. We're working on the accessibility of analytics behind our colleagues' activities in Happeo's platform.

Pros

Happeo gives all the tools I need to be part of my workplace's wider community. I can find colleagues easily whom I never met before and reach out them right away. I appreciate all the new features because this shows Happeo wants to improve and add further value to its clients.

Cons

It is something that Happeo could not help at the beginning and comes from my workplace's global presence. => It is difficult to manage a dozen different domains without being a superuser. This is topped with the differences certain regions have from an IT perspective.

Review Source

AK

Aziz K.  
Data Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Secure internal communications provider"

September 9, 2022

5.0

Pros

As our leading and favourite internal commucation infrastructure provider we are quite pleased with the service that Happeo provides so far.

Cons

As per my experience so far it is necessary to improe the user experience that Happeo offers and guidelines should be improved.

Review Source

LW

Ludvig W.  
Corporate Communication Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Interactive internal communication"

May 27, 2020

4.0

Better communication about ongoing things in the company

Pros

Good internal communication that you can be interactive in, so employees can ask questions, comment and just like.

Cons

It can become to much info in to many different places, and a lot of employees do not know how to communicate when they do it.

Review Source

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