# Enquire Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Enquire Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/176783/Enquire

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# 

 Enquire Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Enquire

## What is Enquire?

EnquireLabs is a post-purchase survey attribution Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers.

## What is Enquire used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Enquire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://enquirehq.com&name=Enquire)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Enquire

5.0 (2)

VS.

[4.7 (2,869)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.7 (10,434)

Value For Money

5.0 (2)

Value For Money

4.5 (6,473)

Customer Service

5.0 (2)

Customer Service

4.5 (5,781)

## Enquire alternatives

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,777)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Complaint Monitoring

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

Data Import/Export

Import and export data to and from software applications

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multi-Channel Distribution

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Enquire 11 features

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Randomize the displayed order of questions and answer options

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Create and manage surveys

Create and administer polls and surveys

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

$10.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CH

Charles H.

owner

Retail

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2018

Great product to see where our customers are seeing us the most and lets us focus on where we need to show more of ourselves based on the data that comes from customer answers.

Pros

Like having the ability to ask customers how they heard about us. Lets us know where and what we need to focus on.

Cons

Would like to have the ability to ask customers more questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Gregg C.

CEO/Founder

Apparel & Fashion

### "Highly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2018

Pros

Clear read on where customer heard about the brand. Also we get a high response rate from our customers.

Cons

No negative feedback. Absolute value-add for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)