Who Uses This Software?

Primarily catering to mid and large sized contact centers, it is an IVR self-service platform that helps with collaboration tools, visual IVR, outbound engagement and more.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Zappix for pricing details.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Zappix
  • www.zappix.com
  • United States

About Zappix Visual IVR

Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs. Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center.

Zappix Visual IVR Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Zappix Visual IVR Reviews

No reviews, be the first!