BizStream

YouthCenter


4.5 / 5
4 reviews

Who Uses This Software?

Juvenile detention centers, youth centers, and juvenile courts in the US who need robust case management for the juveniles in their care.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $544.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • BizStream
  • www.bizstream.com
  • United States

About YouthCenter

YouthCenter is a cloud-based Juvenile Case Management Software used by Juvenile Courts, Juvenile Detention Centers, Youth Centers, Outreach Detention Programs, Juvenile Probation, Juvenile Detention Alternative Initiatives (JDAI), and supporting organizations. The software is secure, cost effective, accessible via web browser. SaaS fees include access to the software, technical support, online storage, upgrades, and other benefits.


YouthCenter Features

  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management

YouthCenter Reviews Recently Reviewed!


SHC Review

Feb 07, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like that we are able to really customize the reports for ALL our different program needs and reports. I personally as the data person like that I can slice out so much information that can not only be used for reports but also for resource development and program evaluation within the agency.

Cons: Sometimes some of the categories are hard to change to fit the language that our agency uses as a whole however the ones that we have really needed changed the support staff has helped us in doing so.

Overall: It was tricky to switch over from our old data base system but now that we have trained everyone and gotten all new staff on board I don't think we could live without this system. The ease of accessing information in a organized way is great and very helpful to our clients as well when needing to update things in their file.

Youth Center

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The ability to access from any computer. The amount of information that we store on Youth Center

Cons: Limited ability to adapt to our needs. Designed for many locations, but each has different needs. Forms are not very robust.

Overall: Very good onboarding, good support, not much contact from our rep once we went live.

Excellent Data Management

Feb 05, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the dashboard. It has most of the information needed right on the "sign in" page.

Cons: Still developing the new interface, and the transition can be a little clunky when moving back and forth.

Overall: Case management for our Juvenile Court and Juvenile Detention facilities.

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YouthCenter System Analyst's prospective

Feb 05, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Customer service from BizStream is excellent and the company is very responsive to standard and custom requests. YouthCenter has a clean user interface and is generally easy for end-users to navigate.

Cons: The design of the UI, font and color scheme are starting to show their age.

Overall: I provide client side support for YouthCenter and have been working with the program for 5 years.