# YouthCenter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about YouthCenter Software - reviews, pricing plans, popular comparisons to other Court Management products and more.

Source: https://www.capterra.com/p/176832/YouthCenter

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# 

 YouthCenter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

YouthCenter

## What is YouthCenter?

YouthCenter is a cloud-based Juvenile Case Management Software used by Juvenile Courts, Juvenile Detention Centers, Youth Centers, Outreach Detention Programs, Juvenile Probation, Juvenile Detention Alternative Initiatives (JDAI), and supporting organizations. The software is secure, cost effective, accessible via web browser. SaaS fees include access to the software, technical support, online storage, upgrades, and other benefits.

## What is YouthCenter used for?

[Human Services](https://www.capterra.com/human-services-software/)[Court Management](https://www.capterra.com/court-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$599

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for YouthCenter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bizstream.com&name=YouthCenter)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### YouthCenter

4.7 (16)

VS.

[4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/)

Starting Price

$599

Per Feature, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (16)

Ease Of Use

3.9 (226)

Value For Money

4.8 (12)

Value For Money

4.1 (196)

Customer Service

4.7 (14)

Customer Service

4.4 (213)

## YouthCenter alternatives

[4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (34)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (85)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176832/YouthCenter/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Case Notes

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Document Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Case Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Reporting & Statistics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Client Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

YouthCenter 15 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Manage contact details and communication with clients

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access software remotely via mobile devices

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.5 (16)

4.5

Based on 16 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Basic

$599.00

Per Feature,Per Month

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

Steve K.

Probation Officer and Asst Court Administrator

Law Enforcement

### "A must for youth case management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2024

I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior to this system, we either took hand notes or created a work document. This has made our jobs much more efficient, productive, has improved communication and documentation, and the ability to receive data from cases.

Pros

Customer Support Case Management features Mobile Access Inter office communication

Cons

Entering offenses Pages are usually not printer friendly when printed (Ex: program placement)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2024

Thank you for your review and feedback! We're glad to hear that YouthCenter has been a game-changer for your case management. We're always looking to improve based on feedback. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.

TS

Tim S.

Court Administrator

Government Administration

### "Wonderful Program for Caseload Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

Pros

Onboarding was very smooth. Any needed assistance was provided very quickly. The system is intuitive and easy to use. Having all the case notes in one spot makes for easy supervision of case files. Being able to generate reports about various case data is helpful to tracking trends and case statistics.

Cons

The only issues that we have had is not being able to use multiple data sets in generating one report, although that is something that is being worked on. There have not been any negatives with this system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your fantastic review and the perfect scores across the board! We’re happy to hear that the onboarding process was smooth for your team and are pleased that YouthCenter's intuitive design and comprehensive case management features are meeting your needs so well. We appreciate your feedback about the report generation. As you mentioned, we're actively working to enhance this feature. Your success is our top priority, and we look forward to continuing to support your important work.

KK

Karin K.

Director

Law Enforcement

### "Using Youth Center in a small department"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

We are a small juvenile probation department with a small budget. Youth Center has given us an excellent tool to manage cases, maintain records, and storage for documents. It is so helpful for every worker to have access to the same information when covering for someone else is needed. We use the system daily and it has streamlined our business in a lot of ways.

Pros

All data companies are helpful in the sales and onboarding stages, Youth Center included. Where Youth Center shines is the follow up support. Years after purchase we are still getting support and assistance whenever it is needed. Youth Center is regularly updated and we are clearly informed what changes we can expect to see from the update. We are regularly asked for our input when the system is making changes that are most helpful to the actual users.

Cons

Some things may be easier with the system when they finally merge their old and new systems. But we have been given a lot of support on how to use the system as it currently functions.

Alternatives considered

[FAMCare](https://www.capterra.com/p/55008/FAMCare-Human-Services/)

Reasons for choosing YouthCenter

Youth Center was more economical and the onboarding staff was extremely helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2023

Thank you so much for sharing your positive experience with Youth Center! We're glad to hear that our system has helped manage your cases and records and that our team has provided you with excellent support. If you need any assistance, email us at support@youthcenter.net, and we'll be happy to help. Thanks again for choosing YouthCenter!

MC

Mark C.

Shift Lead

Law Enforcement

### "Great asset for any detention facility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2022

My overall experience has been wonderful. Whenever assistance is needed we get it quickly. Customer service has been above and beyond expectations!

Pros

Ease of use especially when searching for specific events as well as creating reports with all different types of data points.

Cons

Does not connect with other Facilities in order to help other Counties/Facilities to see info prior to Clients arriving.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2022

Thank you for your review! We work hard to provide fast customer support and continue to build on our feature set based on input from users like yourself. We do have in our backlog a feature that will allow a jurisdiction to push client data into YouthCenter (if both are using YC). Data-sharing agreements will need to be in place between jurisdictions to allow for this. Hopefully, this feature will help reduce the time it takes to intake a client and provide some additional insight into a juvenile prior to intake. We're always looking for suggestions to improve our software. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.

RL

Robin L.

Community Justice/Detention Director

Public Safety

### "Court Stream "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2022

The case management program is user friendly and therefore ideal for training new staff for agencies that have high turnover. The customer service that is available is like no other. I wish our internal IT department could respond as quickly to technical problems as the highly trained and personable BizStream staff does.

Pros

This software was built for the user in mind in terms of being able to configure the layout and build reports as appropriate for individual facilities.

Cons

I really cannot think of a single complaint about this software. It fits the needs of our agency very well.

Reasons for choosing YouthCenter

Customer Service and the ability to create the software to fit the needs of our agency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2022

Thank you for your kind review! As you mentioned, we try extremely hard to provide great customer service and support. As always, if there is anything we can do to help, don't hesitate to reach out to us for support!

TB

Tori B.

Director

Law Enforcement

### "Two thumbs up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2021

YouthCenter has benefitted our organization tremendously. It allows us to access information quickly for State licensing purposes and organizes our data through generating reports that we create so we are able to collect meaningful data.

Pros

The customer service is amazing. YouthCenter works very hard to make the software applicable to our agency by listening to suggestions for content, vocabulary, and logistics that are pertinent to our line of work. The software is user friendly and technologically advanced.

Cons

There isn't really anything that stands out as an issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2022

Thank you for your review Tori! We do our best to poll our users for input on how they use the software and how we provide solutions to their daily case management needs. Look for upcoming webinars on new features and user group meetings in the near future.

TH

Timothy H.

Team Leader

Judiciary

### "Youth Center review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 2, 2021

None that I know of.

Pros

I like how it speeds up the process of getting things done such as reports and 7 day reports. The spell is is very handy for our employees. Adding a grammar check would be beneficial.

Cons

It may be easier to use if more categories were added so a user can just click on what they need instead of having to go through several areas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2021

Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter. We're always looking to improve the software for users like yourself. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help! We would love to get your input on making the system easier to use - fewer clicks are better.

HB

Heather B.

Assistant Juvenile Court Director - Internal Operations

Government Administration

### "Highly Recommend for Juvenile Courts!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 29, 2021

Pros

Data entry fields and reporting. I am not a daily user of the system but supervise staff who are. The breadth of data encompassed in the Juvenile Court/Detention software and reporting capability allows the Court to run countless reports for a variety of purposes. This is incredibly helpful in providing data to external partners and for internal evaluation of processes and programs.

Cons

I look forward to the day when all CourtStream features are available in YouthCenter. Since I am not a daily user, this cross over is still clunky for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2021

Thank you for your review! It's great to hear from users who are actively in YouthCenter. We're actively working on updating the court case tracking (Petitions, Offenses, etc.) to the new interface. Keep an eye out for those updates in the near future!

MG

Mic G.

Project Leader

Law Enforcement

### "YouthCenter Works Great for Juvenile Detention"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2021

YouthCenter has been great and it has put all our information in one spot that can be accessed from anywhere.

Pros

YouthCenter can be accessed from anywhere. It is customizable and very easy to use and navigate. Form Builder is a plus and you can customize forms to meet our needs. You can limit access or increase access in reference to a employees job responsibilities. The ability to run reports on almost anything is helpful. YouthCenter is continuously being updated with new features and enhancements!

Cons

It works great for what we use it as and I have no complaints!

Reasons for choosing YouthCenter

n/a

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2021

Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter - particularly in Juvenile Detention Centers. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help!

LK

lana k.

Gender Services Program Coordinator

Judiciary

### "YouthCenter"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 23, 2021

Pros

to view all incoming notes on clients from other sources that input data

Cons

I have not yet come across any issues that I feel need to be improved on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2021

Thank you for your review! It's great to hear from case managers who are actively using YouthCenter. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help!

[View all Reviews](https://www.capterra.com/p/176832/YouthCenter/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)