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YouthCenter is a cloud-based Juvenile Case Management Software used by Juvenile Courts, Juvenile Detention Centers, Youth Centers, Outreach Detention Programs, Juvenile Probation, Juvenile Detention Alternative Initiatives (JDAI), and supporting organizations. The software is secure, cost effective, accessible via web browser. SaaS fees include access to the software, technical support, online storage, upgrades, and other benefits.
Provider
BizStream
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Webinars, Live Online, Documentation, Videos
Support
Email/Help Desk, Knowledge Base, Phone Support
Juvenile detention centers, youth centers, and juvenile courts in the US who need robust case management for the juveniles in their care.
Content Source: YouthCenter
Green rating bars show the winning product based on the average rating and number of reviews.
YouthCenter Reviews
"YouthCenter System Analyst's prospective"
Overall: I provide client side support for YouthCenter and have been working with the program for 5 years.
Pros: Customer service from BizStream is excellent and the company is very responsive to standard and custom requests. YouthCenter has a clean user interface and is generally easy for end-users to navigate.
Cons: The design of the UI, font and color scheme are starting to show their age.
"Using Youth Center in a small department"
Overall: We are a small juvenile probation department with a small budget. Youth Center has given us an excellent tool to manage cases, maintain records, and storage for documents. It is so helpful for every worker to have access to the same information when covering for someone else is needed. We use the system daily and it has streamlined our business in a lot of ways.
Pros: All data companies are helpful in the sales and onboarding stages, Youth Center included. Where Youth Center shines is the follow up support. Years after purchase we are still getting support and assistance whenever it is needed. Youth Center is regularly updated and we are clearly informed what changes we can expect to see from the update. We are regularly asked for our input when the system is making changes that are most helpful to the actual users.
Cons: Some things may be easier with the system when they finally merge their old and new systems. But we have been given a lot of support on how to use the system as it currently functions.
Vendor Response
"YouthCenter"
Pros: to view all incoming notes on clients from other sources that input data
Cons: I have not yet come across any issues that I feel need to be improved on
Vendor Response
"A must for youth case management"
Overall: I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior to this system, we either took hand notes or created a work document. This has made our jobs much more efficient, productive, has improved communication and documentation, and the ability to receive data from cases.
Pros: Customer Support Case Management features Mobile Access Inter office communication
Cons: Entering offenses Pages are usually not printer friendly when printed (Ex: program placement)
Vendor Response
"Wonderful Program for Caseload Management"
Pros: Onboarding was very smooth. Any needed assistance was provided very quickly. The system is intuitive and easy to use. Having all the case notes in one spot makes for easy supervision of case files. Being able to generate reports about various case data is helpful to tracking trends and case statistics.
Cons: The only issues that we have had is not being able to use multiple data sets in generating one report, although that is something that is being worked on. There have not been any negatives with this system.
Vendor Response
