# EmployeeReferrals Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EmployeeReferrals the right Referral solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176835/EmployeeReferrals/reviews --- EmployeeReferrals 4.6 (74) [View alternatives](https://www.capterra.com/p/176835/EmployeeReferrals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EmployeeReferrals Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KW Kristie W Talent Acquisition ManagerChild Day Care Services, 10,001+ employeesUsed the software for: More than 2 years. “From an administrative point of view it does most of the tracking for us, is easy to customize and set up campaigns. “ September 5, 2024 LR Lexie R Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months. “I also had some issues where what I saw in the preview wasn't what another user saw once it was saved.“ July 30, 2024 JD Jennifer D Senior RecruiterCivil Engineering, 501 - 1,000 employeesUsed the software for: Less than 6 months. “This site is extremely user-friendly, and it is a great tool for our employees to be able to easily submit referrals.“ July 8, 2024 LR Lexie R Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months. “Specifically with the background images not saving and making for a wonky experience.“ July 30, 2024 LR Lexie R Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months. “Being able to customize those messages makes a big difference in user experience.“ July 30, 2024 BM Brad M Talent StrategistHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “Sometimes there are a lot of emails and that can cause some fatigue.“ August 21, 2024 KW Kristie W Talent Acquisition ManagerChild Day Care Services, 10,001+ employeesUsed the software for: More than 2 years. “It's user friendly and doesn't require using an apply link to count for a referral.“ September 5, 2024 BD Brittni D Talent AcquisitionEducation Management, 10,001+ employeesUsed the software for: 1-2 years. “Difficult to operate from mobile device.“ September 11, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer P. Senior Talent Brand Strategist Hospital & Health Care Used the software for: 2+ years ### "Top-Tier Referral Software" August 1, 2023 5.0 Pros From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more! Cons The team in currently in the process of updating the UI which I believe will elevate their product even more. Review Source KS Kyle S. Sr Recruiting Program Manager Banking Used the software for: 2+ years ### "EmployeeReferrals.com A Critical Tool For Our Organization" May 30, 2023 5.0 Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product. Pros We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories. Cons At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing EmployeeReferrals Felt that EmployeeReferrals.com was more customizable to our needs. Easy and intuitive for employees and recruiters to use over other products. Review Source DC Daniel C. Parts Advisor Automotive Used the software for: 6-12 months ### "Ok but has its flaws." April 23, 2021 1.0 Pros I liked that I could see across our corporation and see what openings are available. Also the referral bonus is nice and gives me a little more incentive to refer more people. Cons That I referred someone, they got the job and now that position says "No reward" when it clearly said $500 and then others say "duplicate" even though the job title and number are different. It would've been a great system had it actually worked but now I just have no motive to continue referring anyone else after this experience. Also the position that they were hired for says under recruiter review but then on another it says they were hired which they weren't. Needs some flaws worked out. Review Source NN Nicolle N. Sourcing and Projects Recuriter International Trade and Development Used the software for: 1-2 years ### "Great tool when looking to embrace automation" October 13, 2023 5.0 Great product, easy to use and the team is always ready to help you navigate the system. Pros The easy integration with social media, ATS and the admin side has multiple features you need to make your work easier to manage the program such as scheduled engagement emails, updated leaderboard, analytics and sourcing referral candidates features. Cons That it can't do all the referral program management :-) Alternatives considered [Jobvite](https://www.capterra.com/p/109268/Jobvite/) Reason for choosing EmployeeReferrals They have great value overall with more features and an easy interface to use for the referrers. Review Source RB Rachel B. Talent Advisor Child Day Care Services Used the software for: 2+ years ### "Employee Referral Review" September 11, 2024 4.0 Great! It does work when implimented at a field level, referred employees then to have longer tenure and are better quality applicants Pros Additional earning potential for current employees. Increased applicant flow Cons Field thinks it's difficult to navigate, and is hesitant to use it Review Source KH Kent H. Staffing Manager Banking Used the software for: 2+ years ### "Ease of Use" September 18, 2024 5.0 Overall very positive and is a system I am comfortable with. Pros Ease of use. Makes it easy to quickly and easily make referral. Cons Search functionality could be improved in order to create alerts and speed up process. Review Source Kaitlyn H. Talent Acquisition Team Lead Design Used the software for: 1-2 years ### "Great referral platform!" January 11, 2024 5.0 Pros I really enjoy the accessibility and ease of use of the dashboard but most importantly for me, the customer service. They are always quick to respond and help assist if there are any issues. Cons I can't really say anything. It has been a great system to use! Review Source Kendall F. Partner Financial Services Used the software for: 1-2 years ### "Made Employee Referrals easy" December 14, 2023 5.0 Setup was tedious but their support team was satisfactory. Once it was up and running it worked well and we saw a good boost in referral activity. Pros It integrated nicely with our ATS and we were up and running in a few weeks. Our employees responded nicely to the emails and texts. Cons Setup was cumbersome. Things like getting their emails and IPs whitelisted and their email templates approved were tedious. Review Source Dustin W. Administrative Fellow Hospital & Health Care Used the software for: Less than 6 months ### "The tool you need" December 20, 2023 5.0 I've had a positive experience with EmployeeReferrals Pros I like the analysis tool that allows me to track trends Cons It's hard for me to come up with one, but I think the interface is showing its age Review Source Alice G. Talent Acquisition Specialist Consumer Goods Used the software for: Less than 6 months ### "Efficient and easy to use product!" August 1, 2023 4.0 Pros To track the referrals, whether or not candidates applied, and the follow up is also nice Cons email notification, we do not get enough insights on our referrals via email, or this function does not seem to work for us Review Source BM Brad M. Talent Strategist Hospital & Health Care Used the software for: 6-12 months ### "Good product with great results!" August 21, 2024 5.0 I have utilized the platform from a number of perspectives and I think that the user facing portion is really good for ease of use. Pros I like how easy it is to send the referral link to my friends who are interested in applying. Cons Sometimes there are a lot of emails and that can cause some fatigue. Review Source LS Lianna S. Recruiter Child Day Care Services Used the software for: Less than 6 months ### "Employee Referrals- Review" September 11, 2024 5.0 Overall, great and positive experience ! Pros Very user friendly and shows appreciation! Cons Sometimes may limit the candidate pool . Review Source CB Courtney B. Recruiting Coordinator Government Relations Used the software for: 2+ years ### "Employee Referrals " February 29, 2024 5.0 Pros The ease of use from the admin interface and the integration with our ATS have been major positives of using Employee Referrals. Cons I haven't encountered any major drawbacks at this time. Review Source JD Jennifer D. Senior Recruiter Civil Engineering Used the software for: Less than 6 months ### "User-Friendly" July 8, 2024 5.0 Very intuitive and user-friendly. Great customer service. Pros This site is extremely user-friendly, and it is a great tool for our employees to be able to easily submit referrals. Cons I can't think of anything not to like about EmployeeReferrals. Review Source RC Ruel C. Recruitment Coordinator Human Resources Used the software for: 6-12 months ### "Employee Referrals User Experience " February 27, 2024 4.0 Pros What I like about the Employee Referrals Portal are the quality of candidates, faster hiring process, candidates/employee engagement, and networking opportunities Cons I don't have any challenges or issues when using Employee Referrals. So far I'm good with it. Review Source LM Lacy M. Senior Corporate Recruiter Mechanical or Industrial Engineering Used the software for: 1-2 years ### "User friendly - increased referrals!" January 10, 2024 5.0 Pros It makes it very simple for users to upload candidate referrals so we have seen an increase in participation. Cons I wish the social media sharing feature was able to be customized a bit more - but it is still great that it will automate posts for users. Review Source DK Daniel K. HR Coordinator Civil Engineering Used the software for: 1-2 years ### "Excellent Service! " November 20, 2023 5.0 Very positive! They are very quick to respond to any questions that we have. Pros Very easy to keep track of all the referrals made within the organization. I love that it helps us track when bonuses are ready to be paid out. Cons There are so many options and features that it can be a little overwhelming ensuring that our organization is using all of them effectively. Review Source AW Angela W. Talent Acquisition Sourcing Manager Hospital & Health Care Used the software for: 1-2 years ### "Easy to use" July 31, 2023 4.0 Responsive of our customer success and integration team is excellent. Always supported when we raise an issue or are looking to brainstorm. Pros The interface is very friendly for everyone, employees, referrals and admins. I really like that employees can easily see the status of their referrals in the system at all times. Reporting is helpful to see how many employees are engaging in referring with the ability to campaign to those who are not yet engaged. Cons I don't have any cons at this point. The product is very straightforward. Review Source PR Parissa R. Sr Recruiter Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Easy to Use and Manage" December 8, 2023 4.0 I like the new search features and overall it's an easy site to get around. Pros The ease of use, the different stages of candidates and the easy search functions Cons The confusing drop down menu with many options that I won't use. Review Source SD Sianni D. Talent Acquisition Associate Mental Health Care Used the software for: 1-2 years ### "Great product! I would recommend your company to use it too!" October 9, 2023 5.0 Pros Its easy to use, even people not a part of your company can access your portal or refer someone to the position, which is awesome. Cons This is not really a con, but we have had integration issues with other systems. Not really this platform's fault. Review Source TC Tanya C. Front Office Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Very easy and user friendly" May 24, 2021 5.0 EmployeeReferrals is very user friendly. Pros This software is user friendly and I really like how they save my contacts to be able to refer them to more than 1 position. Cons I am not sure what I like the least. It seems like good software. Review Source JL Jennica L. recruiter Civil Engineering Used the software for: Less than 6 months ### "employee referral review" October 23, 2023 5.0 Pros this website is easy to navigate and user-friendly Cons It is sometimes difficult to find specific jobs in our system Review Source DH Derek H. Recruiter Real Estate Used the software for: Less than 6 months ### "Fun way to engage referrals " April 9, 2024 4.0 Pros ease of use for campaigns and hiring teams ability to jump in Cons nothing that I can think of at this time. Review Source BC Brittany C. Ophthalmology Check Out Hospital & Health Care Used the software for: 1-2 years ### "Website is very easy to use!" May 24, 2021 5.0 good! Pros The search/filter options make it a lot easier to find the correct job listing! Cons It doesn't store info(demographics) from all previous referrals. Review Source HM Himanshu M. Associate Application Engineer Computer Software Used the software for: Less than 6 months ### "Great initiative" May 24, 2021 5.0 Great experience and will keep going. Pros Its easy to use, readable, easily accessible . Cons There's nothing I found demerit for this . 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