# EmployeeReferrals Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EmployeeReferrals the right Referral solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176835/EmployeeReferrals/reviews

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EmployeeReferrals

4.6 (74)

[View alternatives](https://www.capterra.com/p/176835/EmployeeReferrals/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of EmployeeReferrals

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

MT

Moira T

Senior Talent Acquisition LeadChemicals, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“What I like most about EmployeeReferrals is the ease of use for employees to refer someone. Once you sign in, you can see either the local jobs in your area or search all jobs.“

May 7, 2024

HH

Hallie H

Talent AdvisorEducation Management, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Setting up a campaign is a little tedious as you have to type in numbers, which it was easier to do in bulk.“

May 6, 2024

KW

Kristie W

Talent Acquisition ManagerChild Day Care Services, 10,001+ employeesUsed the software for: More than 2 years.

“From an administrative point of view it does most of the tracking for us, is easy to customize and set up campaigns. “

September 5, 2024

LR

Lexie R

Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months.

“I also had some issues where what I saw in the preview wasn't what another user saw once it was saved.“

July 30, 2024

JD

Jennifer D

Senior RecruiterCivil Engineering, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“This site is extremely user-friendly, and it is a great tool for our employees to be able to easily submit referrals.“

July 8, 2024

MT

Moira T

Senior Talent Acquisition LeadChemicals, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“We just started using ERC but we've run into some issues with our reports and the FTP.“

May 7, 2024

LR

Lexie R

Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months.

“Being able to customize those messages makes a big difference in user experience.“

July 30, 2024

LR

Lexie R

Marketing Manager, Talent AcquisitionChild Day Care Services, 10,001+ employeesUsed the software for: 6-12 months.

“Specifically with the background images not saving and making for a wonky experience.“

July 30, 2024

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jennifer P.  
Senior Talent Brand Strategist  
Hospital & Health Care  
Used the software for: 2+ years

### "Top-Tier Referral Software"

August 1, 2023

5.0

Pros

From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

Cons

The team in currently in the process of updating the UI which I believe will elevate their product even more.

Review Source

KS

Kyle S.  
Sr Recruiting Program Manager  
Banking  
Used the software for: 2+ years

### "EmployeeReferrals.com A Critical Tool For Our Organization"

May 30, 2023

5.0

Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product.

Pros

We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories.

Cons

At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing EmployeeReferrals

Felt that EmployeeReferrals.com was more customizable to our needs. Easy and intuitive for employees and recruiters to use over other products.

Review Source

DC

Daniel C.  
Parts Advisor  
Automotive  
Used the software for: 6-12 months

### "Ok but has its flaws."

April 23, 2021

1.0

Pros

I liked that I could see across our corporation and see what openings are available. Also the referral bonus is nice and gives me a little more incentive to refer more people.

Cons

That I referred someone, they got the job and now that position says "No reward" when it clearly said $500 and then others say "duplicate" even though the job title and number are different. It would've been a great system had it actually worked but now I just have no motive to continue referring anyone else after this experience. Also the position that they were hired for says under recruiter review but then on another it says they were hired which they weren't. Needs some flaws worked out.

Review Source

NN

Nicolle N.  
Sourcing and Projects Recuriter  
International Trade and Development  
Used the software for: 1-2 years

### "Great tool when looking to embrace automation"

October 13, 2023

5.0

Great product, easy to use and the team is always ready to help you navigate the system.

Pros

The easy integration with social media, ATS and the admin side has multiple features you need to make your work easier to manage the program such as scheduled engagement emails, updated leaderboard, analytics and sourcing referral candidates features.

Cons

That it can't do all the referral program management :-)

Alternatives considered

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

Reason for choosing EmployeeReferrals

They have great value overall with more features and an easy interface to use for the referrers.

Review Source

RB

Rachel B.  
Talent Advisor  
Child Day Care Services  
Used the software for: 2+ years

### "Employee Referral Review"

September 11, 2024

4.0

Great! It does work when implimented at a field level, referred employees then to have longer tenure and are better quality applicants

Pros

Additional earning potential for current employees. Increased applicant flow

Cons

Field thinks it's difficult to navigate, and is hesitant to use it

Review Source

KH

Kent H.  
Staffing Manager  
Banking  
Used the software for: 2+ years

### "Ease of Use"

September 18, 2024

5.0

Overall very positive and is a system I am comfortable with.

Pros

Ease of use. Makes it easy to quickly and easily make referral.

Cons

Search functionality could be improved in order to create alerts and speed up process.

Review Source

MHS

Mohammed Hareez S.  
Human Resource  
Financial Services  
Used the software for: Less than 6 months

### " EmployeeReferrals user experience"

March 26, 2025

4.0

My overall experience with EmployeeReferrals is good

Pros

The most I like about employeereferrals is its easy to refer employee

Cons

The least I like about employeereferrals is its not user friendly

Review Source

LP

Luisa P.  
Field recruiter  
Child Day Care Services  
Used the software for: 1-2 years

### "Great and easy to use"

September 11, 2024

5.0

Pros

What I liked most about Employee Referrals was the streamlined process for connecting with qualified candidates, which made the hiring process more efficient and effective.

Cons

Nothing seems pretty easy and user friendly

Review Source

Kaitlyn H.  
Talent Acquisition Team Lead  
Design  
Used the software for: 1-2 years

### "Great referral platform!"

January 11, 2024

5.0

Pros

I really enjoy the accessibility and ease of use of the dashboard but most importantly for me, the customer service. They are always quick to respond and help assist if there are any issues.

Cons

I can't really say anything. It has been a great system to use!

Review Source

Kendall F.  
Partner  
Financial Services  
Used the software for: 1-2 years

### "Made Employee Referrals easy"

December 14, 2023

5.0

Setup was tedious but their support team was satisfactory. Once it was up and running it worked well and we saw a good boost in referral activity.

Pros

It integrated nicely with our ATS and we were up and running in a few weeks. Our employees responded nicely to the emails and texts.

Cons

Setup was cumbersome. Things like getting their emails and IPs whitelisted and their email templates approved were tedious.

Review Source

ML

Mollie L.  
Talent Advisor  
Education Management  
Used the software for: 6-12 months

### "Employee Review"

September 24, 2024

5.0

Great! Its easy to use and our employees love this!

Pros

Easy to use! It is a one stop show for all of our employees!

Cons

I like all of it! I just need to train our employes to utilize it more!

Review Source

LS

Lianna S.  
Recruiter  
Child Day Care Services  
Used the software for: Less than 6 months

### "Employee Referrals- Review"

September 11, 2024

5.0

Overall, great and positive experience !

Pros

Very user friendly and shows appreciation!

Cons

Sometimes may limit the candidate pool .

Review Source

SW

Stevie W.  
Talent Coordinator  
Retail  
Used the software for: 2+ years

### "Great!"

October 27, 2023

5.0

Great!

Pros

This platform is very user friendly. Love it!

Cons

Glitch with downloading files and pausing our ability to get referrals paid out

Review Source

JM

Jenna M.  
Talent Acquisition Coordinator  
Construction  
Used the software for: Less than 6 months

### "Best choice for employee referral system! "

May 17, 2024

5.0

Pros

Super simple website to use, my team loves all of the functions and options available.

Cons

No cons at all. Great website to use on the daily within our company.

Review Source

RC

Ruel C.  
Recruitment Coordinator  
Human Resources  
Used the software for: 6-12 months

### "Employee Referrals User Experience "

February 27, 2024

4.0

Pros

What I like about the Employee Referrals Portal are the quality of candidates, faster hiring process, candidates/employee engagement, and networking opportunities

Cons

I don't have any challenges or issues when using Employee Referrals. So far I'm good with it.

Review Source

HH

Hallie H.  
Talent Advisor  
Education Management  
Used the software for: 2+ years

### "EmployeeReferrals Review"

May 6, 2024

5.0

Overall I feel it is a great product. I love the features of being able to autoshare and also the new linked in features are great!

Pros

It is user friendly and easy to set up automatic referrals.

Cons

Setting up a campaign is a little tedious as you have to type in numbers, which it was easier to do in bulk.

Review Source

RJ

Rob J.  
Recruiter  
Consumer Goods  
Used the software for: 1-2 years

### "Great Product"

December 17, 2019

5.0

Pros

It is very easy to use and track referrals from employees. We love the referrals that we get as they are huge in helping us find and retain great talent. They do a great job training us on the system and best practices. The system does a great job keeping our employees engaged and aware of referral opportunities and then it updates them on their candidate's status so that we don't have to. I could never go back to the old school way we used to manage our employee referral program.

Cons

There really isn't much I don't like. If I had to nitpick, I'd say that employees sometimes forget their password and for some reason ask us about signing in. I think this is more a user error scenario and I am trying to push our organization to get an SSO provider to make it better.

Review Source

CS

Charles S.  
Recruitment Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Does what it claims"

February 13, 2024

4.0

I like the product overall because it does what we need it to do.

Pros

Helps us to reconcile employee referrals and pay them on time.

Cons

Overall is user friendly, however some things take a second to figure out.

Review Source

RK

Ryan K.  
Technical Recruiter  
Defense & Space  
Used the software for: Less than 6 months

### "Technical Recruiter Review"

March 12, 2024

5.0

Pros

It is easy to navigate and find the candidates that I am looking for. It has an easy-to-follow UI which makes it easy for users like myself to navigate. I love how it integrates with our platforms so it is cross-functional. Everything is up to date and accurate.

Cons

There aren't any glaring issues with EmployeeReferrals. I have yet to test the mobile app so I am curious to see how the app compares to the desktop version. I do see that the majority of users will use employeereferrals on the desktop, so I am wondering if there are any major differences between the two.

Review Source

CN

Charles N.  
Talent Acquisition Partner  
Automotive  
Used the software for: 6-12 months

### "Great Platform"

March 12, 2024

5.0

Pros

Ease of search tools, ease of submittals

Cons

I only wish it was more integrated with Workday.

Review Source

JC

Jarvis C.  
DC Training Coordinator  
Warehousing  
Used the software for: 1-2 years

### "Referral Review"

April 27, 2021

5.0

Overall, I enjoy using this software. It makes referring employees easy for me, and it also helps the individuals I refer, easily navigate to our company website any apply for positions.

Pros

I like that the software is easy to use, even for those who don't have much experience with internet or software use. I also like that it is straight to the point and you don't have to spend a lot of time typing in information that is not useful, or that does not pertain to software itself.

Cons

I have yet to find anything that I dislike about using this software.

Review Source

RK

Robert K.  
GSL2  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great program for any company"

May 24, 2021

5.0

Pros

Easy to use, quick, and easily accessible

Cons

Not much to complain about it's a great program

Review Source

DH

Derek H.  
Recruiter  
Real Estate  
Used the software for: Less than 6 months

### "Fun way to engage referrals "

April 9, 2024

4.0

Pros

ease of use for campaigns and hiring teams ability to jump in

Cons

nothing that I can think of at this time.

Review Source

BC

Brittany C.  
Ophthalmology Check Out  
Hospital & Health Care  
Used the software for: 1-2 years

### "Website is very easy to use!"

May 24, 2021

5.0

good!

Pros

The search/filter options make it a lot easier to find the correct job listing!

Cons

It doesn't store info(demographics) from all previous referrals.

Review Source

HM

Himanshu M.  
Associate Application Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great initiative"

May 24, 2021

5.0

Great experience and will keep going.

Pros

Its easy to use, readable, easily accessible .

Cons

There's nothing I found demerit for this .

Review Source

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