--- title: "Flipsnack Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Flipsnack the right Presentation solution for you? Explore 310 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176854/Flipsnack/reviews/" page_type: "reviews" language: "en" --- Flipsnack 4.6 (310) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Flipsnack Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews CL Caitlin L Website OwnerWriting and Editing, Self-employedUsed the software for: I used a free trial. “I love that it has tons of customization options such as colors, fonts, videos, and even animations which makes it a great choice for a wide variety of flipbook projects and Flipsnack also has a large variety of templates to choose from.“ January 10, 2025 CL Caitlin L Website OwnerWriting and Editing, Self-employedUsed the software for: I used a free trial. “I don't like that the features on the free plan are severely limited and it can sometimes struggle with larger files and relies heavily on the user having a stable internet connection.“ January 10, 2025 LL Lene L DirectorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “It’s a beautiful way to share back reports to clients instead of sending a pdf. And the possibility to insert videos in my docs.“ January 30, 2025 PT Patrizia Liza T OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I couldn't find a free trial use and I didn't want it to be too complex in the integration in my Wordpress site at the time.“ June 14, 2025 AS Amber S Business AdminBusiness Supplies and Equipment, 501 - 1,000 employeesUsed the software for: 6-12 months. “It truly is the best marketing tool with many different templates to choose from depending on your specific needs.“ September 23, 2025 FT Faith T CmoRetail, Self-employedUsed the software for: I used a free trial. “It was clunky and froze often.“ November 30, 2025 TA Tyler A Partnership services DirectorSports, 51 - 200 employeesUsed the software for: More than 2 years. “customization with books - the ability to design them exactly how we want them to look is a big advantage.“ January 21, 2025 CT Chris T Senior CreativeGraphic Design, 11 - 50 employeesUsed the software for: 1-2 years. “I don't think there are enough benefits to having the enterprise account for the price it is.“ January 23, 2025 ## Showing most helpful reviews Showing 1-25 of 310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joost D. Webmaster Newspapers Used the software for: 2+ years ### "Easy to use, quality product!" January 28, 2025 5.0 I'm using Flipsnack for a couple of years now. From the start on it's very easy to use. Since I'm using it there where some changes to the product, but they were all subtle, so the original product stays intact. Pros Easy to use. It does what you expect of such a product. Interface is nice and clean. Doesn't take much time to publish. Cons Limited to only 10 publications (for the subscription I have). Switched from [Issuu](https://www.capterra.com/p/212526/Issuu/) We changed from Issuu to Flipsnack to cut some costs. Review Source Response from Flipsnack January 31, 2025 Thank you for your kind words and for being a loyal Flipsnack user! We’re thrilled to hear that you find our platform easy to use, with a clean interface that helps streamline your publishing process. We understand that the publication limit can be a challenge depending on the subscription plan. If you ever need more flexibility, our team would be happy to explore options that might better suit your needs. Feel free to reach out to us anytime! It’s great to know that you switched to Flipsnack as a cost-effective solution, and we’re committed to continuously improving our platform to provide even more value. If there’s anything we can do to enhance your experience further, please don’t hesitate to reach out. Best regards, The Flipsnack Team MB Myriam B. Marketing Manager Business Supplies and Equipment Used the software for: 2+ years ### "Pleased with flipsnack " January 27, 2025 5.0 Very good, I have been using it for several years now, and they always move forward. Pros The fact that I can make multiple online catalogues. But also I can upload existing ones. Cons When you make a online catalogue, you can not use it for print. Allthough they offer a service to print it anyway, it’s expensive. Alternatives considered [Flip PDF Plus](https://www.capterra.com/p/134910/Flip-PDF/)[FlipHTML5](https://www.capterra.com/p/202617/FlipHTML5/) Reason for choosing Flipsnack Ease of use, cheaper at that time & you had a good customer department that was very friendly. They earned loyalty for that part. Switched from [FlipHTML5](https://www.capterra.com/p/202617/FlipHTML5/) Bc flipsnack is better & cheaper & customer friendly Review Source Response from Flipsnack January 31, 2025 Thank you for your continued support and for sharing your experience with Flipsnack! We’re delighted to hear that you appreciate the ability to create and upload multiple online catalogs and that our ease of use and customer service have earned your loyalty. We understand your concern about using online catalogs for print. While we do offer printing services, we’re always looking for ways to improve our offerings and make them more accessible. Your feedback is valuable, and we’ll pass it along to our team for consideration. It’s great to hear that you found Flipsnack to be a better, more affordable, and customer-friendly alternative to other platforms. We truly appreciate your trust in us and look forward to continuing to provide you with the best experience possible. If you ever need assistance or have suggestions, don’t hesitate to reach out—we’re always happy to help! Best regards, The Flipsnack Team AR Ansuman R. Ecom Manager Retail Used the software for: 2+ years ### "My Favorite Professional Digital Publication Platform" August 2, 2026 5.0 It has been very good. The platform is easy to use, produces attractive digital publications, and saves a lot of time compared to designing everything from scratch. It's a great option Pros I would say its easy to create professional looking digital catalogs, brochures, and magazines without any design experience. The templates are modern, customization is straightforward, and the flipbook effect gives publications a polished look. Sharing online or embedding publications on a website is also very convenient. Cons Large projects can take a little longer to load, and it would be nice to have more flexibility with certain design elements. Review Source PLT Patrizia Liza T. Owner E-Learning Used the software for: Less than 6 months ### "As a starter and small company, it is a big step." June 14, 2025 3.0 To me it was not convincing as I was a starter. So in essence, the pricing and implementation where an obstacle. The end result looks really good though. I miss the possibility to insert video or maybe I this has been added. Pros The examples in the portfolio were appealing and the previews of projects and magazines made with this slide, page turner. Cons I couldn't find a free trial use and I didn't want it to be too complex in the integration in my Wordpress site at the time. So I opted for another app which allowed me to try a few magazines at first. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[Heyzine](https://www.capterra.com/p/209819/Heyzine/)[Issuu](https://www.capterra.com/p/212526/Issuu/) Reason for choosing Flipsnack I didn't unfortunately as Heyzine was more suitable to our needs at that time. Review Source Response from Flipsnack December 2, 2025 Thank you for taking the time to share your feedback with us. Your comments about your initial experience are fair, and they help us understand where things weren’t clear enough at the time. You mentioned not being able to find a free trial and feeling that the setup might be too complex for your WordPress site. However, we do want to highlight that Flipsnack now offers a freemium model. You can create flipbooks for free and embed them into WordPress using our embed codes without needing a paid plan. If that wasn’t apparent, that’s on us, and we’ll work on making it clearer for new users. Regarding video insertion: Flipsnack does support embedded video, but if that wasn’t obvious during your evaluation, that’s another area where we clearly need to improve discoverability. If you ever want to take another look, we’d be glad to walk you through the current version so you can see the updates firsthand. Your feedback genuinely helps us improve—thank you again for sharing it. CK Cortney K. Director of People Arts and Crafts Used the software for: 6-12 months ### "Flipsnack review " August 1, 2026 5.0 Really great overall experience. The user interface is super easy to use and the way it flips through pages is super seamless. Pros Our designers use this to create brand books. It’s super easy to use and the user interface is wonderful. Cons I have no cons for flipsnack. I love how our design team can create beautiful books to send to clients. Review Source RL Rusty L. President Professional Training & Coaching Used the software for: 1-2 years ### "Clients are Loving their Digital Resource Notebooks" January 30, 2025 5.0 My clients love that I put all their consulting documents, collateral, timelines, and resources in one easy to navigate place. Pros Ease of use and ability to edit published documents. Cons Navigation is a bit tricky at the beginning, but once you learn your way around it is pretty easy. Alternatives considered [FlippingBook Online](https://www.capterra.com/p/123930/FlippingBook-Online/) Reason for choosing Flipsnack Price was an issue. The value with Flipsnack was high compared to others. Review Source Response from Flipsnack February 10, 2025 Thank you for your feedback! We’re delighted to hear that your clients love their digital resource notebooks and that Flipsnack helps you keep all their documents, collateral, and timelines in one easy-to-navigate place. We understand that pricing is an important factor when choosing a platform, and we truly appreciate you recognizing the value that Flipsnack provides. Our goal is to offer a feature-rich and user-friendly experience that enhances your workflow and allows for professional document customization. That said, we’re always evaluating ways to provide even more value, and we appreciate your input. If you ever have any questions or suggestions on how we can further improve your experience, please don’t hesitate to reach out. We appreciate your support and look forward to continuing to serve you! AS Amber S. Business Admin Business Supplies and Equipment Used the software for: 6-12 months ### "Flipsnack Enhancements" September 23, 2025 5.0 I love using Flipsnack and feel the tools it offers has enhanced my presentations and website creations. There are so many different layouts, editing tools, and GIF options. It also allows you to add links as needed or buttons, it really is a great site to create an interactive informational page on what you are marketing. Pros Flipsnack is a wonderful software to use for presentations, as there are many options to choose from. I have used Flipsnack to create brochures, interactive social media pages, and flyers. It truly is the best marketing tool with many different templates to choose from depending on your specific needs. Cons I’d say the biggest con to Flipside would be the cost aspect. While there are different options for the package you choose from, as well as a free version, we have had to pick the extensive plan due to the security restrictions and the amount of users needing access. I believe paying for the higher package in general should allow multiple users. Review Source Response from Flipsnack December 2, 2025 Thank you for sharing such a thoughtful review. We’re glad to hear that Flipsnack’s templates, layouts, and interactive tools have been helpful across your presentations, brochures, and web content. Your point about pricing and multi-user access is completely valid. Higher-tier plans include advanced security features, which is why they’re often required for teams, but we understand the desire for more flexibility. Feedback like yours helps us evaluate how we structure plans for collaborative use. We appreciate your continued support and are glad Flipsnack has become a valuable part of your creative process. If you ever want help optimizing your team setup or exploring different options, we’re here to assist. bV bhavin V. Full stack developer Accounting Used the software for: I used a free trial ### "A User-Friendly and Professional Publishing Tool" September 8, 2025 5.0 My overall experience with Flipsnack has been excellent. It’s reliable, secure, and fast. I’ve been able to create interactive content that looks professional and engaging without needing any design background. The value for money is great, considering the quality and features it provides. Pros I really like how easy it is to use Flipsnack. The platform has a very smooth learning curve, and the templates make creating professional-looking flipbooks effortless. The interface is clean and intuitive, so I didn’t need much time to get started. I also appreciate the publishing options—it’s quick to share my flipbooks online or embed them on my website. Cons Sometimes the customization options could be a bit more flexible, especially with advanced design tweaks. But overall, it doesn’t take away from the overall experience. Review Source Response from Flipsnack December 2, 2025 Thank you for the great feedback. We’re glad to hear that Flipsnack’s ease of use, templates, and publishing options helped you get started quickly and create professional flipbooks without extra effort. Your note about wanting more flexibility for advanced customization is absolutely valid, and it’s something we’re actively improving. It’s great to know that the platform’s speed, reliability, and interactivity have been valuable to your work. We appreciate you taking the time to share your experience. Bradley L. Golf Professional Sports Used the software for: 2+ years ### "Great Product and Easy to Use" January 22, 2025 5.0 Overall I'm very happy with it. The software makes our lives much easier. Pros It is really easy to use and create flip books, the design features are pretty simple and work well. None of my team are graphic designers so anything that makes it easy to make beautiful flip books is a bonus for us. Cons Because we are a team we sometimes have two people working on different books at the same time. Flipsnack only allows one user to login to the system without having a expensive program. I wish we could have two users on the system at once. Review Source Response from Flipsnack January 31, 2025 Thank you for taking the time to leave such a thoughtful review! We’re thrilled to hear that you find Flipsnack easy to use and that it helps your team create beautiful flipbooks effortlessly. It’s always great to know that our platform benefits professionals like you in the sports industry. We understand your concern regarding multiple users working on different books at the same time. We appreciate this feedback and will certainly share it with our product team for future improvements. In the meantime, we’d love to discuss possible solutions that might help your workflow. Please feel free to reach out to our support team, and we’ll be happy to assist you! Thanks again for your support, and we’re glad Flipsnack makes your work easier! Best regards, The Flipsnack Team FT Faith T. Cmo Retail Used the software for: I used a free trial ### "Good, but can be clunky " November 30, 2025 3.0 Pros I liked the digital nature of the art books. This was key for us during Covid as we couldn’t have our art shows Cons It was clunky and froze often. This may have been upgraded since 2022 which is the last time we used it. Review Source Response from Flipsnack December 2, 2025 Thanks for sharing this. It’s great to hear Flipsnack helped you keep your art books accessible during Covid when in-person shows weren’t possible. The clunky performance you remember from 2022 has since been addressed. Since then, the editor and viewer have been rebuilt, and the overall speed and stability have improved a lot. It’s a completely different experience now. If you ever feel like giving it another try, we’d be happy for you to see what the newer version can do! TA Tyler A. Partnership services Director Sports Used the software for: 2+ years ### "TPG Review" January 21, 2025 5.0 overall, very positive. a big fan of vertical scroll Pros customization with books - the ability to design them exactly how we want them to look is a big advantage. Cons inability to archive books so they always live on our account but don't count as one of our active flipbooks. Review Source Response from Flipsnack January 23, 2025 Thank you for your thoughtful review! 😊 We're delighted to hear that you appreciate the customization options for designing your flipbooks—it’s one of our favorite features too! It’s great to know that you’re also enjoying the vertical scroll functionality. We truly value your feedback regarding the inability to archive flipbooks while keeping them on your account without counting as active. This is a helpful insight, and we'll pass it along to our team as we continue to enhance our platform. Your input is invaluable to us! Thank you for being a part of the Flipsnack community. If you have any further suggestions or need assistance, we’re always here to help! LL Lene L. Director Education Management Used the software for: 1-2 years ### "Great way to share reports " January 30, 2025 4.0 It’s generally easy to use. And I have my finished collection of reports easily available. Pros It’s a beautiful way to share back reports to clients instead of sending a pdf. And the possibility to insert videos in my docs. Cons The price. And limited functionality outside publishing our docs. Review Source Response from Flipsnack January 31, 2025 Thank you for taking the time to share your feedback! We’re delighted to hear that you find Flipsnack a beautiful and effective way to share reports with clients, and that you enjoy the ability to insert videos into your documents. We understand your concerns regarding pricing and functionality outside of publishing. Our team is always working to improve the platform, and we truly appreciate your input. If there are specific features you’d like to see in the future, we’d love to hear your thoughts! It’s great to know that Flipsnack makes it easy for you to access and organize your reports. If you ever need assistance or have any suggestions, don’t hesitate to reach out! Best regards, The Flipsnack Team MW Marti W. Administrator Hospitality Used the software for: 2+ years ### "We love Flipsnack" January 21, 2025 5.0 It has been very easy to use, no problems learning how to use it - it is very easy. Pros Flipsnack is easy to use. We just upload a PDF of our newsletter and can easily change out pages if need be. It makes it so easy to send out a large newsletter for our members to read. Cons We have not encountered any issues nor do we dislike anything on Flipsnack. Review Source Response from Flipsnack January 23, 2025 Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Flipsnack easy to use and that it's helping you seamlessly share newsletters with your members. Making your experience smooth and efficient is our top priority, so it’s wonderful to know we’re hitting the mark for you. If you ever have any suggestions, questions, or need assistance, don’t hesitate to reach out. We’re always here to help! Thanks again for choosing Flipsnack and for sharing your kind words. 🙌 CL Caitlin L. Website Owner Writing and Editing Used the software for: I used a free trial ### "Good Software For Creating Digital Magazines, Catalogs, etc. " January 10, 2025 5.0 Flipsnack is a great choice for making items such as catalogs and newsletters but certain things and features can be prohibitive to smaller business owners such as cost, etc. Pros I love that it has tons of customization options such as colors, fonts, videos, and even animations which makes it a great choice for a wide variety of flipbook projects and Flipsnack also has a large variety of templates to choose from. Cons I don't like that the features on the free plan are severely limited and it can sometimes struggle with larger files and relies heavily on the user having a stable internet connection. Review Source Response from Flipsnack January 10, 2025 Thank you for your feedback! We’re glad you enjoy the customization options and templates. We appreciate your input on the free plan limitations and performance with larger files—this helps us improve. If you have any specific needs, feel free to reach out to our support team at contact@flipsnack.com We’re always here to help! JB Jan B. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Easy to Use + Professional Look" March 10, 2020 5.0 Overall my experience is very good. I like the final product, it looks professional and aesthetically pleasing, the fact that its an online "book" is novel and makes my offerings stand out. I use my flip books mostly as lead magnets, thank you gifts and bonus content for my online programs. I think they present as high quality and special, better than just a regular PDF to download, and the ability to link and add video really help me integrate other content and give the user a rich experience. Pros Very easy to upload a PDF and have it quickly turned into a flip book. Background colors and patterns, the ability to insert live links and video, allows for coordinating with my brand and sending viewers to my website or video channel easily. The option to turn off page turn sounds, create gifs, and have multiple formats are great extras. I especially like the ability to have a link to the full screen version without Flipsnack branding or similar publications featured BUT keeping the social share options. This creates a very personalized and professional experience for my clients and importantly prospective clients. Cons I find the editor clunky and less than intuitive. Simply trying to add a line of text and a link is confusing. You can not simply drop in a text box and type, and then highlight the text and add a link. Honestly, I still haven't figured it out. For example today I tried to add something to an existing page and clicked on the thumbnail of the page in the right hand column of the editor and for whatever reason that little thumbnail image was now attached to my cursor even when using the back button and going to a previous screen the thumbnail was still there traveling with my cursor. It is helpful to be able to go back to an already created flip book to add new links or elements to the pages without having to go back to the original document and then re-upload but unfortunately I find the in program editor difficult to figure out. I use quite a few tools to create documents, graphics and video including Photoshop, Adobe Illustrator, Premiere Pro, Adobe Spark Post, Canva, Word, Google Docs, LibreOffice and more, so the fact that I find your editor a challenge is frustrating. Review Source Response from Flipsnack March 18, 2020 Hi Jan! Thank you for taking the time to review our platform. We're very sorry that you're having a difficult time with the editor. Our goal is and will always be to make work easier. That being said, we've made note of the thumbnail issue, and will look into it. If you have absolutely any other issues moving forward, please contact our live chat experts. They will be able to assist you in a matter of minutes. We very much appreciate your honest opinion! BW Beckie W. Sr. Manager, Marketing & Communications Non-Profit Organization Management Used the software for: 2+ years ### "Flipsnack is fabulous" September 19, 2023 3.0 We've had a great experience with Flipsnack and really appreciate the non-profit discount. Pros Flipsnack allows us to promote our materials on-line so that readers can easily "Flip" through pages like they would a magazine and not lose continuity while they are reading a multi-page document. Cons It would be helpful to be able to have additional documents included within our subscription tier. Otherwise, it is great! Reason for choosing Flipsnack Flipsnack was recommended to us by several trusted non-profits. Review Source Response from Flipsnack September 25, 2023 Thank you so much for the review, Beckie. We are so happy you like Flipsnack this much! Your suggestion will be discussed with the team. VR Verified Reviewer Brand Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and consistent" December 15, 2022 5.0 Overall this software is a great tool to present any publication or multi-page collateral. It's a great way to save on printing costs. There is nothing like holding an actual printed book, but for quick digital viewing, this is the best alternative. Pros It is very easy to upload your PDF of your book and be confident it will show up exactly how you'd like to present it. There are several easy to understand settings for how to set-up the look & function of your e-book. You can even choose them to be auto-default settings so you don't need to select them every time. There are lots of interactivity features like a Video Widget and auto-finding missing links. Cons I haven't ever used it to design the pages from scratch. I always design in Adobe InDesign and just upload a PDF to flipsnack. So I don't know if it has good design features for initial page layout. The one thing that would be nice, is if there was another feature for not just books/magazines, but for folded collateral like a mailed newsletter or brochure, etc. If there was a way to animate for multi-panel designs, like have them unfold and present on the screen the way you would view if it were printed. Review Source Response from Flipsnack December 19, 2022 Thank you so much for the review. Your feedback helps us a lot, and it will be discussed with the team. We are pleased to know you find Flipsnack easy to use and that it helps you with your presentations. MA Mike A. Director of Digital Technologies Legal Services Used the software for: 2+ years ### "Great Price, Great Product. Easy to use." September 19, 2023 5.0 We having been using the product for 3 years now. We have used it internally for previewing files to our team. Mostly used to share publications on our website. Great presentation of our publications. Full screen option makes publication easy to read online. Pros Easy to convert from multi-page pdf to publishable flip book. The software is well maintained and fully functional when updates are released. Easy to learn, easy to use. Cons I have no negative comments about this product. Review Source Response from Flipsnack September 25, 2023 Thank you so much for the review and feedback, Mike. We're so happy you like Flipsnack this much! LG Lara G. Journalist Media Production Used the software for: Less than 6 months ### "Happy with Flipsnack overall but few improvements suggested!" January 25, 2019 4.0 I suscribed to Flipsnack as I had to create a project for my thesis in order to graduate from my Masters Degree. I'm really happy with the outcome and I'll really consider to use it back again in the future. I'd like to say that the customer service is excellent and I think they really take the critics seriously, as when I asked them for the improvements mentioned above, I was really shocked and happy they did truly include them! Pros Flipsnack is super easy to use, all the tools on both sides of the screen are clearly and well organized as well as nicely introduced. I love the fact that you can either upload your pdf and edit it online or create a whole project from 0. My favourite thing is that Flipsnack provides you with looots of different layouts to create your project (from magazines to photo albums to menus) and that is simply wonderful as it makes you look really pro. I also liked the fact that it allows you to insert videos and links and integrate those (but only in the paid version). Also, it's great that it allows for various people to access the account at the same time so that you can work together while making the changes! Cons When I first suscribed to Flipsnack, I was shocked that it wasn't possible to write in the text boxes with justified text. There were only 3 options: central, aligned to the right or to the left, but no justified-text, so visually that made a huge impact and I didn't like it at all. I contacted the customer service and asked about it and they were really nice and said they would take that into consideration for their next update, and they really did! Now they've improved a lot since they introduced the option of text-justification. Also, I inquired about GIFs a few weeks later. I wanted to add a GIF to my magazine but realized it wasn't possible. After a little while, they updated that too!! So now it's possible to add GIFs and that's great! A negative thing is that when exporting the whole project into PDF the version is actually a bit poor and things move out of place, but the online version stays great. Review Source Response from Flipsnack January 30, 2019 What an awesome review, Lara! Thank you so much for the great feedback! DF Donna F. Sr Operations Analyst Information Technology and Services Used the software for: 2+ years ### "Quality In creates Quality out" September 19, 2023 5.0 Pros It allows us to produce a high-quality product. It is easy to use, and the editing abilities are key. We like the ability to embed video and useful links. Overall, we LOVE Flipsnack Cons The process of updating an existing link can be confusing! Because you have to reupload the file and delete the old but it wasn't as intuitive until you found that out Review Source Response from Flipsnack September 25, 2023 Thank you for your review and feedback, Donna. We appreciate your valuable input. DR Duval R. DTAI Education Management Used the software for: 2+ years ### "FlipSnack - Best Digital Book on the Market" July 28, 2023 4.0 Have been using it at my institution with my student sand staff Pros What I like about flipsnack is the easy of use and link access. Cons Note able to get subscription that can have as many users to institution account controlled by admins or superuser. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing Flipsnack Better features, look and usage. Review Source Response from Flipsnack August 6, 2023 Thank you for the review, Duval. It helps us a lot! CP Chrystal P. CEO Writing and Editing Used the software for: 2+ years ### "chryst review" January 19, 2024 5.0 overall very satisfied, hope to continue the relationship Pros The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional Cons Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful Review Source Response from Flipsnack January 22, 2024 Thank you so much for your review, Chrystal! Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙 DC Dan C. Owner Entertainment Used the software for: Less than 6 months ### "Text editor bug is a huge problem" May 10, 2019 2.0 Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time. Pros Very little. Basic functions work ok. Cons For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful. Review Source Response from Flipsnack June 20, 2019 Hello Dan, We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering. We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this. Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried. In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform. SC Shawn C. CEO Publishing Used the software for: 2+ years ### "We Love FlipSnack " October 31, 2023 5.0 Pros This application makes publishing much easier. Cons I can not think of anything at this time. Review Source Response from Flipsnack November 10, 2023 Thank you so much for your review, Shawn! I'm super happy to hear that you find publishing to be easier when using Flipsnack! SF Sherrill F. President/CEO Printing Used the software for: 1-2 years ### "Flipsnack has excellent features and ease of use." November 11, 2022 5.0 Overall experience is very good. Contact with development team is friendly and helpful. Pros Ability to customize and ease of use. We have been able to meet customer needs to see their unique products and critical details. Cons Cost. We wish we would could purchase certain features "a la carte" Reason for choosing Flipsnack Ease of use. Review Source Response from Flipsnack November 15, 2022 Thanks for the review, Sherrill. The information you provided helps us a lot! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.