# Page 3 | Sakari Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Sakari the right SMS Marketing solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176870/Sakari/reviews

---

Sakari

4.5 (101)

[View alternatives](https://www.capterra.com/p/176870/Sakari/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Sakari

## Showing most helpful reviews

Showing 51-75 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Eloy G.  
Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "Needs More"

February 25, 2020

4.0

clean easy to use.

Pros

That it accomplishes exactly what the user wants. Sending the message via SMS to the end-user.

Cons

Not enough options like workflows to automate the lead gen processes.

Review Source

MC

Mika C.  
Principal Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy and Affordable SMS Solution"

January 15, 2020

5.0

I use it to communicate with clients daily. I automate reminder emails and follow-up with people using the software.

Pros

Love that it's easy, has an app for continuing conversations and integrates pretty simply with the applications I need.

Cons

Lack of image / MMS functionality, but as I understand that is coming soon.

Alternatives considered

[Tatango](https://www.capterra.com/p/145849/Tatango/)[SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)

Reason for choosing Sakari

Price, Ease of Use, Features.

Review Source

CS

Charvi S.  
Ceo  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Outgoing SMS "

March 3, 2020

4.0

Great experience overall!

Pros

Super easy to implement and get started. The entire process took less than 5 minutes. When I had a question about linking to our Zendesk, my answer was resolved quite quickly as well!

Cons

I wasn’t sure how to add other users very easily.

Switched from

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Wanted to be able to send the initial outgoing SMS

Review Source

LB

Laine B.  
Marketing Manager  
Veterinary  
Used the software for: Less than 6 months

### "Very good value for money"

October 11, 2019

5.0

We are solving bulk SMS at a cheap and effective price as a business problem with Sakari. But, the value for money is excellent - we have a load of features with Sakari that other SMS providers don't offer, and they offer this suite for less than other providers.

Pros

I like the ability to set campaigns, and to be able to easily, without technical jargon, integrate this with our marketing software - HubSpot. Within a matter of minutes, we had set up the account and the campaign we wanted and had received personal customer service from Sakari. Customer executive was very helpful, knowledgeable, and helped us out with our queries.

Cons

At the moment the only thing we would like is to have the ability to send MMS messages.

Review Source

TM

Tanner M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Quality service "

January 14, 2020

5.0

Pros

How easy it is to use. The cost is worth the value it brings to the company

Cons

If one user clicks on the message and doesn’t respond, someone else on the team won’t know and can miss the message. This is resolved by assigning the message to a rep.

Switched from

[Skipio](https://www.capterra.com/p/174028/Skipio/)

Cost

Review Source

MA

Massy A.  
Director  
Utilities  
Used the software for: Less than 6 months

### "Good Software"

February 25, 2020

4.0

Overall we like this softwarae. We are still in the first month of using it so we are still in the assessment phase. The software is relatively reliable, however I don't like their interface; all the users view all the messages. It would be more efficient if each user could see selected messages (for example: messages they sent, messages the workflow automatically sends..etc)

Pros

It's relatively reliable. Also the setup was not complicated

Cons

We had glitches where the customer received multiple texts against the workflow

Review Source

AM

Aaron M.  
Client Success Manager  
Accounting  
Used the software for: Less than 6 months

### "Very cool app"

February 25, 2020

5.0

Pros

Ease of sending and tracking texts to my customers as well as integration to our CRM Hubspot

Cons

Haven't found any yet; it's only been a month or so but so far very good

Switched from

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)

No functionality to integrate with CRM we use in TextMagic

Review Source

AF

Angela F.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Standarised text messaging which fully integrates with CRM platform"

February 25, 2020

5.0

Pros

Allows us to template our client texts so they are professional and standardised. It has allowed us to build further workflows into HubSpot so we can communicate with our clients via SMS seamlessly.

Cons

I don't have any cons to date. This product delivers everything we need from a SMS provider.

Review Source

DR

Derek R.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Easy to use and integration is quick!"

February 25, 2020

5.0

We needed a simple sms solution we could integrate into Hubspot. Sakari literally took minutes to get up and running and we were connecting with customers the same day.

Pros

How easy and quick it was to integrate the Sakari service into our CRM system we use.

Cons

templates could be a little more straightforward when using on the hubspot side.

Reason for choosing Sakari

the ease of integration.

Review Source

PL

Paige L.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product! "

October 10, 2019

4.0

Pros

I love the integrations and hands on customer service of this software!

Cons

I am looking for a few more functionality pieces surrounding notifications and timing of when the messages are sent, but customer service is extremely helpful in creating workarounds and is working on implementing these features internally.

Review Source

JH

John H.  
Director of Information Services  
E-Learning  
Used the software for: Less than 6 months

### "Excellent SMS Software with quick integrations"

August 21, 2019

5.0

Excellent experience so far. The staff is quick and friendly to any questions I have and have even offered to help me further expand our workflow integrations with Sakari if necessary.

Pros

The ease of which Sakari was able to integrate into HubSpot to allow for workflows to message prospective students.

Cons

Pricing took a little bit to understand.

Review Source

TM

Taylor M.  
Sales Executive  
E-Learning  
Used the software for: Less than 6 months

### "Sakari with hubspot"

October 10, 2019

4.0

Still trialing and presenting later this month success. Been good so far!

Pros

Easy to use and set up with hubspot. Fair pricing compared to other options. Personal demo if required was useful and very friendly.

Cons

Doesn't use our work number. Campaign was hard to separate leads so ended up using hubpsot for this.

Reason for choosing Sakari

Cost

Review Source

Thomas B.  
Educator Liason  
Education Management  
Used the software for: Less than 6 months

### "Great SMS tool and it works perfectly with HubSpot"

January 15, 2020

5.0

Pros

I like the integration with HubSpot and Slack. Those are the main tools that I use and now I can communicate via emails, SMS, calls, and chat with all these tools together.

Cons

Nothing yet. It works really well. I'll update my review if this changes.

Review Source

DD

Daniel D.  
Sales Executive  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

February 25, 2020

5.0

My experience has been great. In this day and age with sales, texting is key, especially to doctors. This program made it super easy for me and saved me a lot of time.

Pros

It's integration with Hubspot made texting seamless. Support is super helpful if you have any problems.

Cons

Nothing really to complain about at this point

Review Source

JB

Josh B.  
Sales Consultant  
Internet  
Used the software for: Less than 6 months

### "Sakari is a game changer!"

March 3, 2020

5.0

Pros

The ease of integration and quick response times from support were the biggest factors of us choosing sakari over other applications. Simple to set up, simple to use, and very effective!

Cons

So far we have not found anything. We it has met all our needs and expectations.

Review Source

SE

Scott E.  
Corp VP  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great tool"

August 13, 2019

5.0

Sakari is a very good tool for communicating to our fleet. The ability to track delivery and response is key. \[SENSITIVE CONTENT HIDDEN\] is great to work with.

Pros

It is not behind the times. Seems modern and tech current.

Cons

Can be a little cumbersome to create campaigns

Review Source

PS

Philip S.  
Salesman  
Information Services  
Used the software for: Less than 6 months

### "I recommend it because it is easy to use"

January 14, 2020

5.0

It fills our needs perfectly.

Pros

It is very easy to use and it comes with fair price plans. It fills our needs perfectly.

Cons

We had some issues integrating it to Hubspot CRM system, but it could also be that Hubspot is a part of that issue.

Review Source

Davy P.  
CRM & Data Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great features, great integration"

January 14, 2020

5.0

Very satisfying. Great product

Pros

Sakari has so many great features, I can't imagine the competition having the same

Cons

It has so many features that it can be a bit hard to understand at first.

Review Source

SK

Steven K.  
Account executive  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Reliable and easy to use "

February 25, 2020

5.0

Overall my experience has been positive. Reliable and easy to use.

Pros

Easy to use from your web browser, mobile app or email.

Cons

UI is a little clunky. It would be nice to see an activity log in an easier to digest format.

Review Source

CC

Courtney C.  
Cofounder & COO  
Computer Software  
Used the software for: Less than 6 months

### "Glad we made the switch to Sakari"

January 14, 2020

5.0

simple, straightforward, saves time and money

Pros

ease of use, simplicity, cost, integration with Hubspot

Cons

too soon to answer, all is well right now

Reason for choosing Sakari

cost abd integration requirements

Review Source

rK

rich K.  
BDR  
Sports  
Used the software for: Less than 6 months

### "Nice software"

February 25, 2020

3.0

I use Sakari every day to send messages to clients and my overall experience has been positive.

Pros

It is easy to use and the interface is very simple.

Cons

The simplicity at times does not offer enough info to the user.

Review Source

AR

Andrew R.  
Sales Ops  
Construction  
Used the software for: Less than 6 months

### "Sakari Review"

October 29, 2019

5.0

Great

Pros

Easy to use and integrate with Hubspot. Can't complain

Cons

Expensive, doesn't let me top-up automatically, even though it's enabled. just got 148 bounced messages with no warming

Reason for choosing Sakari

Good demo

Review Source

RB

Richard B.  
Ceo  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Really love using Sakari"

January 14, 2020

5.0

Pros

I love that this is baked into hubspot and that I can use text templates now

Cons

That I cannot message people directly from deals. It adds a competitor to communicating that is frustrating

Review Source

TO

Tyler O.  
Director of Vendor Relations  
Media Production  
Used the software for: Less than 6 months

### "Organized"

February 25, 2020

5.0

Pros

It's a great way to organize conversations, save template messages and store contact information!

Cons

Nothing comes to mind as to what I like least.

Review Source

OP

Oriel P.  
Project Manager  
Financial Services  
Used the software for: Less than 6 months

### "Sakari is overpriced"

October 10, 2019

4.0

Pros

It's easy to integrate and to work with.

Cons

Pricing is 50-100 times more expensive than other services. The only reason I still pay is that I need the integration with Hubspot

Review Source

Similar Products

Featured