# Page 4 | Sakari Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sakari the right SMS Marketing solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176870/Sakari/reviews

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Sakari

4.5 (101)

[View alternatives](https://www.capterra.com/p/176870/Sakari/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Sakari

## Showing most helpful reviews

Showing 76-100 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

iA

ilan A.  
Vo digital  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great HubSpot to SMS integration"

January 14, 2020

4.0

Pros

Very easy setup process I love the idea it integrate to HubSpot workflow

Cons

Reporting needs improvment Need the ability to know if a person click link in the sms

Review Source

WD

Will D.  
Loading...  
Construction  
Used the software for: Less than 6 months

### "Improved communication with our customers"

October 29, 2019

5.0

Pros

Easy to use templates that result in a more consistent message to our customers

Cons

App isn't very good on android. Doesn't allow you to add text easily.

Review Source

bD

benjamin D.  
Responsable commercial  
Music  
Used the software for: Less than 6 months

### "Des sms intégrés"

January 14, 2020

4.0

Pros

La mise en place et la facilité d'intégration dans notre CRM

Cons

Devoir passer par le service support pour intégrer les numéros de nos collaborateurs

Review Source

QN

Quentin N.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Great Software"

August 13, 2019

5.0

Pros

It has made it easy for us to communicate with our customers and link to there hubspot records.

Cons

on scale cost can get high

Review Source

ED

Eric D.  
ecommerce  
Retail  
Used the software for: Less than 6 months

### "Very good SAAS"

January 14, 2020

5.0

Pros

Easy and work very well the user experience

Cons

i don't see any speacially a part from letting the data accessible more time

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Highly Recommend"

September 19, 2019

5.0

Pros

Reliable software and great service! Highly recommend.

Cons

I have no issues. The service is reliable and user friendly.

Review Source

OL

Olivia L.  
Sales and Marketing Operations  
E-Learning  
Used the software for: Less than 6 months

### "Great product!"

August 14, 2019

5.0

Pros

\- customer service - integration with CRM - product development

Cons

\- interface is a bit aged, could do with an update

Review Source

DG

Daniel G.  
Recruiter  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Sakari for Everyone"

August 21, 2019

5.0

I am able to text prospects directly from my CRM without having to use my personal cell phone.

Pros

I like the software because it is easy to use. I can see my text messages and those that respond very easily.

Cons

It's plug and play super easy. No cons that I can think of.

Alternatives considered

[TextUs](https://www.capterra.com/p/154507/TextUs/)

Reason for choosing Sakari

Much more affordable.

Review Source

SG

Sebastian G.  
BDR  
Sports  
Used the software for: Less than 6 months

### "Great tool"

January 14, 2020

5.0

Pros

Been able to Texting through my crm and communicate with contacts

Cons

Not able to reply unless is through the crm

Review Source

JS

James S.  
COO  
Education Management  
Used the software for: Less than 6 months

### "Technical support is better than most"

September 9, 2019

4.0

Pros

The technical support received was the difference-maker. The knowledge-based videos and help topics are helpful but the devil is in the details and support was there whenever we had a question or ran into a problem. Better yet, they saw a problem before I sent out a mass text and brought it to my attention before sending. Saved us untold dollars.

Cons

It is not for the technically challenged--until you contact tech support and then all is good.

Review Source

AK

Alex K.  
Digital Marketing Specialist  
Real Estate  
Used the software for: 6-12 months

### "Great Product and Service"

August 14, 2019

5.0

Wonderful!

Pros

The customer service, So kind and willing to get in deep with clients.

Cons

Tracking could be a bit more robust when it comes to short codes and 800 number with integrations.

Alternatives considered

[Call Loop](https://www.capterra.com/p/152402/Call-Loop/)

Reason for choosing Sakari

Reliable and ease of use :)

Review Source

BK

Brian K.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Awesome product"

August 14, 2019

5.0

I love the program. It has helped me stay in contact with my clients, and has definitely helped me get sales!

Pros

The price for service is great. I have had some problems, and they are there to help, and have helped every time. Awesome product, and great team to support you!

Cons

The interface was a little weird, but as I said above, I had a guided lesson with one of their reps and they explained it and have helped show me new features... so not a bad thing.

Switched from

[Textedly](https://www.capterra.com/p/150912/Textedly/)

Textedly was overpriced, and it didn't have Zapier integration, something I definitely wanted.

Review Source

AD

Ariel D.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great vision, awesome team"

September 20, 2019

5.0

Pros

AWESOME support ++++ fast bugs correction great interface

Cons

no easy group option no bulk delete no last contacted column

Alternatives considered

[Revetize](https://www.capterra.com/p/177461/Revetize/)[SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)[Textmagic](https://www.capterra.com/p/147342/TextMagic/)

Reason for choosing Sakari

Best support ever !

Review Source

JM

Jenn M.  
Sales Manager  
Construction  
Used the software for: Less than 6 months

### "Random Text Messages are flowing into our account"

October 29, 2019

3.0

easier way to communicate with customers / prospects

Pros

The concept of texting and having it saved for future reference and available to multiple users.

Cons

It would be better if only the contact owner received notifications of the text message - not all of the users. Also, why are we receiving random text responses from people that we haven't texted?

Review Source

SM

Sean M.  
Property Professional  
Real Estate  
Used the software for: Less than 6 months

### "Neat integration with Hubspot, needs some work"

August 14, 2019

3.0

Able to message people who prefer communication in this way rather than email or call. Hubspot does not have this functionality. Able to send updates and reminders to clients through SMS which tend to have a better open rate.

Pros

Ability to send and record SMS’s within Hubspot

Cons

Receipts of SMS’s by clients and receipt of responses to SMS’s by the organisation are a little hit and miss

Review Source

MU

Melissa U.  
Manager/Mortician  
Consumer Services  
Used the software for: Less than 6 months

### "Engagement in real time"

February 26, 2020

5.0

Positive overall. Engagement with the client is paramount.

Pros

I love that my potential customers can reach me 24/7 with questions. I am far more accessible to clients this way than my competitors.

Cons

It uses a large amount of battery and is constantly logging me out. I still receive notifications, but cannot reply without re-logging in.

Review Source

LR

Linda R.  
Real Estate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Best texting software on the market"

January 14, 2020

5.0

Sakari allows me to text my prospects and keep in touch with them. Texting is the one type of communication I get the biggest response to.

Pros

It is very easy to use and customer support is great. I have tried many and fine Sakari to be the best.

Cons

None that I can find as of yet, I am very happy

Review Source

TW

Tomasz W.  
Sales Development Representative  
Marketing and Advertising  
Used the software for: Less than 6 months

### "New user but enjoying Sakari!"

March 3, 2020

5.0

so far enjoying it and very excited for more to come!

Pros

I love being able to follow conversations easilly with my prospects. Very organized and very excited for more to come

Cons

Better compatibility with CRM systems like pipedrive and salesforce

Review Source

DH

Didi H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Simple Texting App"

October 29, 2019

4.0

I can reach multiple contacts through text messaging with updates, new products, etc quickly and easily. We used to have to have an email address to follow up adequatly. Adding in the ability to text, gives another more accurate follow up channel and works where we do not or cannot email.

Pros

This product is simple to use, you can get going in a short time fram and intagrates with HubSpot very easily!! The dashboard makes it easy to see results quickly.

Cons

Had to purchase a new phone number as it would not work with my existing ones (but that was not on Sakari, it was on the other end). They made that a simple process too.

Review Source

BC

Breanna C.  
Ortho Sales Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Decent"

January 14, 2020

4.0

right now sakari isnt working due to an error and i cant figure out why and dont have anyone to call

Pros

easy intergrated into hubspot worklow for marketing

Cons

cant sync to phone, not many notification options as to when txt are received

Review Source

TF

Timothy F.  
Operations  
Alternative Medicine  
Used the software for: Less than 6 months

### "Hubspot integration"

January 14, 2020

4.0

Pros

Hubspot integration, ease of use, quick implementation

Cons

notifications of SMS exchanges/SMS received is an area of potential improvement, no outbound number choice

Review Source

mW

maxime W.  
crm manager  
E-Learning  
Used the software for: Less than 6 months

### "Good software"

October 10, 2019

5.0

Pros

Very easy to use and understand and set up. Great customer service.

Cons

A french version would be a plus ;) This is the only plus I would add ^^

Review Source

BW

Bryan W.  
VP Operations  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Review"

February 26, 2020

5.0

Pros

I have not used the product for very long, but so far it's easy and affordable.

Cons

I have not used the product for very long, so I'm not sure yet..

Review Source

JC

Jason C.  
Marketing Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Send SMS with HubSpot easily"

August 20, 2019

5.0

Pros

Sakari easily integrates with HubSpot making it easy to make SMS part of your marketing strategy.

Cons

Not easy to segment lists in Sakari but it can be done using the HubSpot integration.

Alternatives considered

[Salesmsg](https://www.capterra.com/p/160386/Salesmsg/)

Review Source

SF

Stephen F.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very Easy to Use "

February 25, 2020

4.0

Pros

Shoutout to \[SENSITIVE CONTENT HIDDEN\] for his great customer support in helping get this setup. It's very easy to use and make updates as necessary.

Cons

The integration with HubSpot could use some improvements.

Review Source

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