# Wisp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wisp Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/176874/Wisp/

---

# 

 Wisp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wisp

## What is Wisp?

Wisp by Apex42 is facility management software built to bring structure, visibility, and control to complex workplace operations. Designed for facility management and corporate real estate teams, Wisp centralizes space management, move management, occupancy tracking, and digital floor plans in one connected system. Instead of relying on fragmented spreadsheets and manual coordination, facility management teams gain clear insight across buildings, assignments, and capacity. This creates a stable operational foundation that supports confident planning and portfolio decisions. Unlike standalone facility management software, Apex42 pairs technology with advisory expertise to ensure space data is structured, governed consistently, and aligned to operational standards.

## What is Wisp used for?

[Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Desk Booking](https://www.capterra.com/desk-booking-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$600

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Wisp alternatives

[4.8 (56)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,052)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[YAROOMS](https://www.capterra.com/p/140364/YAROOMS/)

[4.6 (102)](https://www.capterra.com/p/140364/YAROOMS/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140364/YAROOMS/)

[View all alternatives](https://www.capterra.com/p/176874/Wisp/alternatives/)

## FAQs about Wisp

Overview

### Which roles and teams benefit most from Wisp?

Wisp is most used by facilities managers, workplace planners, and real estate leaders who coordinate space, moves, renovations, and capital projects. Operations specialists and project coordinators use it to streamline requests and planning workflows, while senior directors and executives rely on it for portfolio visibility, workplace strategy, and informed space decisions.

Answer based on 19 reviews

Overview

### What company size and specific industries is Wisp built for?

Wisp is designed for corporate real estate and facilities teams, especially in organizations managing dedicated, hybrid, or free-address workplaces. It fits companies that need accurate workplace data and strong service support, making it suitable for office-centric businesses and large organizations with complex workplace operations.

Features and Usability

### What are the key features of Wisp?

Wisp offers space management tools such as desk reservation, room reservation, occupancy management, and booking management, plus floor plans and maps with wayfinding and room visualization. It also includes asset lifecycle management, lease management, reporting and analytics, data import/export, multi-location support, QR codes, and user management.

Integrations

### Which third-party tools and platforms does Wisp integrate with?

Wisp supports over 20 integrations, including identity and access tools such as Auth0, Microsoft Entra ID, Okta, and Brivo Access, plus HR and workplace platforms like BambooHR, Workday HCM, Oracle Fusion Cloud HCM, Paylocity, UKG Pro, and ServiceNow. It also connects with Tableau, Microsoft Power BI, and Verkada.

Getting Started and Support

### What training and onboarding options does Wisp offer?

Wisp provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation serves as written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Wisp offer?

Wisp offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support quality is not available, so support experience details such as response speed, helpfulness, or common frustrations cannot be assessed from reviewer comments.

## Features

AI summary

Based on 1,917 Facility Management reviews

Capterra reviewers highlight these as the top features buyers look for in facility management software:

-   **Maintenance Management** (**45%** of reviewers rated this feature as critical)
-   **Work Order Management** (**55%**)
-   **Maintenance Scheduling** (**46%**)

Wisp supports **Maintenance Management**, helping teams keep assets in good condition and stay on top of ongoing upkeep. However, it does not include **Work Order Management** or **Maintenance Scheduling**. Instead, it offers **Real-Time Data** (**42%**), which gives teams current visibility into facility activity and asset status, helping businesses respond faster to issues and make better maintenance decisions.

Real-Time Data

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Receive data and information in real time

Floor Plans & Maps

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Reporting/Analytics

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Multi-Location

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Space Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage occupancy and space utilization in facilities and buildings

API

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Wisp 39 features

Designs generated in either 2D or 3D format

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Create, update, and manage bookings, itineraries, and reservations

Computer aided design to create precision drawings or technical illustrations

Designed to serve commercial properties

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

A calendar or map that shows occupied and available desks

Reserve a desk space that is available

Assemble applications and processes by dragging over and arranging pre-built components

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Designed to be used in offices

For realtors, real estate investors, property managers, and other real estate professionals.

Information, data and reports that are being tracked over time

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage and support multiple locations

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Book meetings and appointments through a website or digital platform

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Matrix barcode that stores information

Receive data and information in real time

Receive system updates as soon as any changes are made

Generation of non-photorealistic images from a 2D or 3D model

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources (human and/or non-human) to various projects and tasks

Having a bird's eye or aerial view of floor plan or property displaying structural and design details in 2D or 3D

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage occupancy and space utilization in facilities and buildings

Manage the reservation of workspaces

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track the frequency of asset usage

Process of understanding one's position in a physical space via planned routes, signs, colors and images

Get Advice

We can help you find the software with the features you need.

Features

4.8 (19)

4.8

Based on 19 reviews

## Pricing

Value for money

4.7 (15)

Free Trial

Basic

$600.00

Other,Per Month

Value for money

4.7 (15)

4.7

Based on 15 reviews

## Integrations

[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (18)

5.0

Based on 18 reviews

## User reviews

Overall rating

4.9

Based on 19 reviews

Filter by rating

5(17)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Jeff S.

DVP

Telecommunications

### "WISP - Multi-facility Game Changer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 18, 2026

WISP has been a gamechanger for managing capacity and space planning across our global office portfolio. It's one of those rare tools that's both powerful and approachable.

Pros

The interface is intuitive enough that our team adopted it quickly without a heavy onboarding process. The features cover everything we need to manage space utilization across 20 offices worldwide the biggest time saver has been eliminating manual headcounts and workstation audits, which used to eat up significant time and were prone to error. It's worth noting that using WISP in a BPO environment was relatively new territory for them we weren't their typical client yet the platform and their team rose to the challenge. When we've had questions, customer support has been responsive and genuinely helpful. And for everything it delivers, the pricing is fair we've seen clear ROI in how much more efficiently we manage our real estate footprint.

Cons

Initial setup requires some patience, and fully taking advantage of all the features has a learning curve. Plan for some ramp-up time to get the most out of the platform.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 29, 2026

We really appreciate this review, Jeff! Hearing that Wisp by Apex42 eliminated the manual headcounts and workstation audits across 20 offices is exactly the kind of impact we hope the platform can have for teams managing a large, distributed footprint. It's also incredibly impactful to learn that a lot of your team was able to get up and running without an overly heavy onboarding process, particularly in a BPO environment where this type of deployment was newer territory. We appreciate the candid feedback on the ramp-up period as well. There is a lot Wisp by Apex42 can do, and we are glad the value, support, and time savings are already showing up for your team. We look forward to continuing this outstanding partnership!

GC

Gena C.

Workplace Planning Manager

Research

### "Ease of Use, Visuals, and Smooth Implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

Overall, Wisp has exceeded my expectation on ease of use, data display, and report visuals. It's been great having an account manager guide us through the process.

Pros

What I like most is how my floor plans are displayed and the visuals provided using the colorizer. Also, the implementation process was straightforward, and the tool is easy to use. I also appreciate the onboarding and on-going technical support Wisp provides.

Cons

Nothing specific. The transition to Wisp has been a big change and provides more functionality. Our work has evolved and Wisp has helped us move beyond the capabilities of our previous tool.

Switched from

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

The module we were using has since been deprecated. In addition, our processes have evolved to a point where we outgrew the functions and features that were in place.

Alternatives considered

[Nuvolo](https://www.capterra.com/p/244869/Nuvolo/)

[Planon](https://www.capterra.com/p/70410/Planon/)

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

[Archibus](https://www.capterra.com/p/228338/ARCHIBUS/)

Reasons for choosing Wisp

We selected Wisp because we needed a tool that could support our growing processes and reporting needs. It gave us the right level of functionality for where we are today. Also, we wanted a tool that could grow with us over time. We also valued the support from the CAD and development teams to help maintain our floor plans and implement out-of-the-box configurations.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 29, 2026

Gena, thank you for such a kind review! It's great to hear Wisp by Apex42 has been a positive step forward for your team, especially as your processes and reporting needs have grown beyond what your previous tool could support. We are glad the floor plan visuals, colorizer, and reporting have been useful, but we also love hearing that the implementation and day-to-day support have made the transition feel manageable. We appreciate the opportunity to work alongside your team and look forward to seeing how Wisp by Apex42 continues to support what comes next for you and your organization.

GM

Gissel M.

Capacity Planning Manager

Staffing and Recruiting

### "A Valuable Tool for Workplace and Capacity Planning"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

Overall, my experience with Wisp has been positive. The platform provides excellent visibility into occupancy across floors, buildings, and cities, making capacity planning and workspace management much more efficient. It enables faster decision-making by allowing users to quickly identify available workstations and understand space utilization trends.

Pros

What I like most about Wisp is how easy it is to view occupancy at the floor, building, and city levels. This significantly reduces the time required for capacity verification and decision-making when organizing employees within office spaces. It also provides clear visibility into available workstations, making space planning and allocation much more efficient.

Cons

One area of opportunity for Wisp would be greater integration with employee management systems, allowing workforce and seating data to remain synchronized and reducing manual updates. Additionally, more flexible and customizable reporting capabilities would help address specific business and client requirements more efficiently. Another challenge is the time and cost associated with updating and uploading floor plans. Given the pace at which our organization grows and evolves, having a more agile and cost-effective process for managing floor plan changes would significantly improve space planning, operational responsiveness, and overall user experience.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 29, 2026

Thank you so much for taking the time to share your experience with Wisp by Apex42, Gissel! We are thrilled to hear the platform has made it easier for your team to evaluate occupancy, available workstations, and space utilization across floors, buildings, and cities. We also appreciate your thoughtful feedback around integrations, reporting flexibility, and floor plan updates. Input like this is valuable as we continue to evolve Wisp by Apex42 and support organizations managing complex workplace and capacity planning needs. Please continue to let us know how we can best support you!

MB

Mat B.

SVP, Director of Facilities

Banking

### "WISP...the control I needed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2023

The tool has been a game changer for facilities and is now becoming a benefit to our IT team as they are now tracking equipment location across the footprint and for our leadership as they can now view open seats as they are hiring across the footprint.

Pros

Wisp has given me an overview of our 55 locations and the control I needed to facilitate our growth and better manage our footprint as we continue to try and right size our footprint.

Cons

Given the safeguards of our network, we have yet been able to get desk reservations set up on mobile devices. This is not so much a WISP issue but a challenge with our industry to bring outside applications onto our network.

Reasons for choosing Wisp

Wisp offered exactly what we needed and the ability to add features as we go. It will grow with us and our needs.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 29, 2026

Thank you so much for taking the time to leave such a thoughtful review, Mat! We are thrilled to hear Wisp has helped your team manage your growing footprint across 55 locations and provided greater visibility for your facilities, IT, and leadership teams. It is especially meaningful to hear the platform is making equipment, open seats, and hiring activity easier to see across the footprint. We truly value our partnership and are excited to continue supporting your team as your needs evolve. Please continue to let us know how we can best support you!

LB

Laurin B.

Facilities & Capital Projects Manager

Hospital & Health Care

### "No more headaches!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Wisp has played a key role in helping our growing agency manage space. We're able to easily run reports to check for vacant spaces, and can integrate the help of our IT team to prep a new space. The customization was far past what I imagined and I'm extremely happy to have this tool on hand.

Pros

Wisp is easy to use and very intuitive. I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

Cons

Occasionally I have to refresh a page to fully load, but that's typically only 1-2 times per month. I have no other complaints about this product.

Alternatives considered

[Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)

[Visio](https://www.capterra.com/p/201133/Visio/)

Reasons for choosing Wisp

Wisp was more cost effective and has more features that meet my needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 12, 2023

Thank you so much for taking the time to leave such a glowing review of Wisp by Gensler, Laurin! We are thrilled to hear how our solution has been a key role in managing your space and are excited for our partnership to continue to flourish. Please continue to let us know how we can best support you!

LC

Lillian C.

Workplace Strategist

Automotive

### "Wonderful Space & Occupancy Tracking Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2021

I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business.

Pros

Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

Cons

One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2021

Lillian, We appreciate our long-term relationship and rave review! We now have a stacking report with visualizations and data that may meet your needs. Thank you again for this feedback. Please continue to let us know how we can best support you!

PS

Peter S.

Sr Director Global Facilities

Computer Software

### "Easy to Use Space Planning Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2021

Having the whole portfolio reporting on a consistent USF basis and having full transparency on a global basis is the primary driver. We are implementing an auto data feed and SSO which should improve accuracy and usability.

Pros

It is easy to use and the support is fantastic.

Cons

The recently introduced reservation module is rudimentary and not consistent with the overall software. Hoping they will improve and expand this functionality soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2021

Peter, It's great to hear our team has been fantastic and that Wisp is providing you with transparency and consistency across your portfolio. Once you've integrated Wisp with your other systems, you'll also reap the benefits of increased data accuracy. We truly appreciate your candid feedback about our reservation capabilities, and are excited to share that we're currently developing three additional features to expand the functionality, as well as add completely new functionality. Our upcoming features will include: The ability to reserve desks for up to a year in advance The ability to reserve desks on behalf of another person(s) Touchless check in/out of desks using QR codes If you are interested in hearing more about our upcoming enhancements, please reach out to your Wisp Advisor!

SS

Sherri S.

Facility Coordinator

Facilities Services

### "Very helpful and user friendly and anytime i need help i just email our contact and she answers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2020

WISP is very user friendly and easy to work with

Pros

its easy and very user friendly - If I should ever have a issue or problem I just contact my contact and she gets back to me ASAP

Cons

I really haven't found anything I don't like about WISP at this time

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 7, 2020

Sherri, Thank you for this wonderful review. We love to hear that Wisp is user friendly and that our team is responsive to your needs!

EC

Eddie C.

Facilities Manager

Computer & Network Security

### "Wisp review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2020

I love working in Wisp, I use it everyday to keep track of where people sit and to space plan for future larger moves.

Pros

I like the space planning scenario, asset tracking, and reporting. I also use Wisp to give me my monthly distribution lists.

Cons

That it doesn't tie into another program, like Lenel to give true numbers when associates for adds/ removes from the company.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 21, 2020

Eddie, we're so pleased to hear that you are finding value in the many of the features within Wisp for daily use and future planning. Our team would love to work with you to ensure that the integration with Lenel is configured so that you are always working with the most accurate data. Please continue to let us know how we can help!

AR

Andrew R.

Director Real Estate & Workplace Services

Electrical/Electronic Manufacturing

### "WISP at Crestron"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2019

We have given our employees the opportunity to find where their co-workers sit and provide the necessary and up to date information regarding each employee.

Pros

Easy to use and gives us what we need. The information is all in one place

Cons

Initial setup was painful, but that is the case with any option

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2020

Andrew, we are so pleased to hear that you find Wisp easy to use and are benefiting from all of your information in one place! We try to do as much heavy-lifting as possible during implementation to get our clients up and running quickly, however, we understand that learning new software and gathering all of the initial floor plans and information can be a challenge. I'm happy to hear you are now up and running. We are always improving processes and appreciate this feedback. Please continue to let us know how we can best support you!

[View all Reviews](https://www.capterra.com/p/176874/Wisp/reviews/)

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