Digimind Intelligence
by Digimind
Average Ratings
2 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Mobile - iOS Native
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TrainingDocumentation
Webinars
Live Online
In Person
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SupportOnline
Business Hours
Vendor Details
- Digimind
- digimind.com/
- Founded 1998
- United States
About Digimind Intelligence
Competitive intelligence application that provides advanced monitoring and real-time visual analysis of competitors' web activity.
Digimind Intelligence Features
- Alerts/Notifications
- Benchmarking
- Competing Product Analysis
- Keyword Tracking
- Social Media Monitoring
- Trend Analysis
- Website Monitoring
The best solution to help us determine our next best action
Mar 11, 2018
Ksenia B.
HR manager
Used the software for: 1-2 years
Reviewer Source
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
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NotLikely Extremely
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The go-to solution for Monitoring
Dec 19, 2018
Mohamed Amine C.
E-Reputation Manager
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Reviewer Source
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
Likely
NotLikely Extremely
Likely
Pros: It's a powerful monitoring solution and offers a great sentiment analysis .
Cons: Customer support is not so great. Adding new keywords is problematic because you never know whether or not it will use-up all your monthly mentions
Overall: Despite few payment and customer support issues, I had a pretty good experience with Digimind Social.
Pros: Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action.
Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand.
Cons: Social data from the likes of Facebook can be quite limited
Sentiment function could be more accurate
Overall: Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform.
From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products.