The LitmusWorld Customer Experience Solution

Who Uses This Software?

Large enterprises across the retail, BFSI, automobile, hospitality, entertainment, e-commerce and other industries where there is touchpoint level interaction between customers and brands.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • LitmusWorld
  • Founded 2015
  • India

About The LitmusWorld Customer Experience Solution

The LitmusWorld customer experience solution helps you measure and manage customer experience by initiating contextual conversations between you and your customers in real-time at the moment of experience. Through our solution one can initiate customer conversations in real time,measure and analyse trends, create and manage issues, single customer view cross touchpoints and use data-driven actionable insight to improve internal process.

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The LitmusWorld Customer Experience Solution Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

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