# ChargeKeep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChargeKeep Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/176915/ChargeKeep

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# 

 ChargeKeep Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ChargeKeep

## What is ChargeKeep?

ChargeKeep makes collecting payments for your products or services easy. Collecting payments from your customers is too important a task to use a tool stuck in 1999. ChargeKeeps friendly design and ease of use will allow you to accomplish the things you struggle with in other products.

## What is ChargeKeep used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39.99

Flat Rate, Per Month

Free trial  
available

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Do you work for ChargeKeep?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chargekeep.com&name=ChargeKeep)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChargeKeep

4.9 (8)

VS.

[4.4 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$39.99

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.4 (26,482)

Value For Money

4.8 (8)

Value For Money

4.2 (20,330)

Customer Service

4.9 (8)

Customer Service

4.0 (20,586)

## ChargeKeep alternatives

[4.2 (105)](https://www.capterra.com/p/131433/Chargebee/reviews/)

Starting price

$7188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.5 (255)](https://www.capterra.com/p/237205/Online-Check-Writer/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176915/ChargeKeep/alternatives/)

## FAQs about ChargeKeep

Overview

### What company size and specific industries is ChargeKeep built for?

ChargeKeep is designed for businesses of any size that need to collect one-time or recurring payments from customers. It fits companies across industries where payment collection and subscription billing are part of day-to-day operations, rather than being limited to a specific sector or company type.

Features and Usability

### What are the key features of ChargeKeep?

ChargeKeep offers payment processing features such as ACH payment processing, credit card processing, debit/credit card processing, online payments, and payment links. It also includes recurring billing and subscription management, billing and invoicing, customer accounts, a self-service portal, reporting and analytics, real-time data, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does ChargeKeep offer?

ChargeKeep provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does ChargeKeep offer?

ChargeKeep provides email/help desk support, FAQ/forum resources, and chat. These channels give users a few ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Recurring/Subscription Billing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

ChargeKeep 34 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Electronically collect payments for goods or services

Reminders sent via email

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Receive data and information in real time

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Process of managing customer subscription lifecycle for a recurring service or a product

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.4 (8)

4.4

Based on 8 reviews

## Pricing

Value for money

4.8 (8)

Free Trial

Lite

$39.99

Flat Rate,Per Month

Premium

$99.99

Flat Rate,Per Month

Executive

$199.99

Flat Rate,Per Month

Value for money

4.8 (8)

4.8

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 8 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Marketing manager

Retail

### "It’s fast and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 4, 2021

Pros

The most thing I like it’s a sample processing and you can use it for all your business it’s also save time and able to send confirmation emails automatically not manually same before with different software

Cons

Nothing, I like to use it more than other software

Reasons for choosing ChargeKeep

Because it is the fastest smart business payments platform that provides efficient financial operations, time savings, and complete control

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2021

Thanks for the review!

Pamela C.

Chief Experience Officer

Outsourcing/Offshoring

### "Great form to use with Stripe"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 28, 2021

Our students register for classes and use the ChargeKeep form to pay their registration fees. The form is easy to use, and it's easy to issue a refund if needed. It has worked well for us.

Pros

The ease of use and the price. After searching for forms that integrate with Stripe, we found that ChargeKeep was our best option. The customer service is great too!

Cons

ChargeKeep does not allow you to add customized fields to the form. This will be a plus if this is added. Although this feature does not exist, \[SENSITIVE CONTENT HIDDEN\], created a customized field for us. Every time payment is made, a new customer record is created even if the customer already has a customer record. It would be great to have one customer account for each customer that stores all their transactions.

Reasons for choosing ChargeKeep

The cost and ease to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2021

Thanks for the review, Pamela! Much appreciated. To clarify, ChargeKeep payment forms do allow for custom fields.

ML

Mark L.

Co-Founder and Principal

Professional Training & Coaching

### "Great Customer Service When needed MOST"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

Exceptional

Pros

Ease of use! But better yet Chargekeep is backed upon by truly amazing customer service. When I had a problem I had knowledgable help available. They provided the support I needed.

Cons

It would be good to be able to amend or cancel recurring payments directly. That said the online service support was phenomenal and made the work easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IC

Ian C.

Director

Leisure, Travel & Tourism

### "Dead easy to accept online payments, beats PayPal Buy Now links hands down"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2019

We were using PayPal Buy Now links to accept online card payments previously and the system was cumbersome, glitchy and hurting our conversion rate. ChargeKeep is much smoother at creating the payment links/forms and much smoother for the customer to pay, resulting in an increased conversion rate. Nice.

Pros

Very easy to set up, intuitive control panel, great flexibility for configuring online payment requests/forms, constantly adding new features.

Cons

I honestly can't think of anything we didn't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Co-Founder

Marketing and Advertising

### "Great Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2019

Exceptional, easy to Use, User Friendly

Pros

This Software has given me the opportunity to set Recurring Billing to my clients.

Cons

There could be a bit more features. Also, to send a Monthly Invoice as my Company is based in the UK and for every transaction, we need to provide an Invoice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2019

Thanks so much for the feedback. We're adding new features at a fast clip and expect to add the ability to include a PDF receipt with a payment confirmation in the next few months. That feature is definitely on our list.

EE

Emily E.

Owner

Food & Beverages

### "Super charge your payment processing with ChargeKeep"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2019

The ease of creating payment links has made my customers happy and I think more willing to pay in a timely manner. I also like that I can create "form" confirmation emails that go out without me having to do anything. It has saved me lots of time!

Pros

ChargeKeep is payment processing made simple. It is super easy to use/ set up and adapt to your business' needs. Not only is it easy to create a payment link for a customer, it also has the ability to automate many various email confirmations that I would have normally sent out by hand upon receiving a payment or have had Stripe send out. And let's be honest, the Stripe emails are not very functional - I like the personalization I get with ChargeKeep. I also like the ability to embed my payment links in emails, text messages, website etc. My customers have also been impressed with how easy it is for them to pay me. As I mentioned, I can embed links in text messages. I have also found that I use ChargeKeep often "on the go". I am able to access my account from my phone and while I am away from my computer create payment links that I can send via text, Messanger or email. The speed and reliability allows me to make more bookings! I can't say enough. ChargeKeep has been great for my business!

Cons

Nothing. I prefer using ChargeKeep way more than Paypal or any other software application that is out there as those are more complicated to figure out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

John H.

Owner

Leisure, Travel & Tourism

### "Really easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2019

Pros

Super easy to use, customizable, and we're getting great feedback from our customers that they love our new payment forms.

Cons

None right now. You can connect directly with the founder and he's super resposive to feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Max L.

founder

Health, Wellness and Fitness

### "Dream team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2019

The team went above & beyond to make the form works the way I wanted. From the all providers I contacted, they are the best.

Pros

Easy to use one time charge or subscription connect your stripe and roll under 5 minutes

Cons

none that I can see for now! all good. I'll update the review if I see something.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176915/ChargeKeep/reviews/)

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