--- title: "ChargeKeep Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChargeKeep Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/176915/ChargeKeep/" page_type: "product" language: "en" --- # ChargeKeep Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ChargeKeep ## What is ChargeKeep? ChargeKeep makes collecting payments for your products or services easy. Collecting payments from your customers is too important a task to use a tool stuck in 1999. ChargeKeeps friendly design and ease of use will allow you to accomplish the things you struggle with in other products. ## What is ChargeKeep used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ChargeKeep?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chargekeep.com&name=ChargeKeep) ## ChargeKeep Overview Updated August 2026 AI summary ChargeKeep enables small businesses to collect one-time or recurring payments through a cloud-based platform that supports ACH, debit, and credit card processing. Its capabilities include online and mobile payments, billing and invoicing, data security, payment links, and recurring billing. Additional features such as multi-currency support, customizable branding, and an API help tailor payment processes to specific business needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ChargeKeep 4.9 (8) VS. [4.2 (405)](https://www.capterra.com/p/184673/Melio/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.4 (26,588) Value For Money 4.8 (8) Value For Money 4.3 (20,430) Customer Service 4.9 (8) Customer Service 4.0 (20,687) ## ChargeKeep alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,610)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,302)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,372)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,706)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [View all alternatives](https://www.capterra.com/p/176915/ChargeKeep/alternatives/) ## FAQs about ChargeKeep Overview ### What company size and specific industries is ChargeKeep built for? ChargeKeep is designed for any business or individual that needs to collect one-time or recurring payments from customers, making it suitable for small businesses, mid-market companies, and larger organizations across many industries. It is a fit for service providers, subscription businesses, and other organizations that bill customers on a recurring or occasional basis. Features and Usability ### What are the key features of ChargeKeep? ChargeKeep offers payment processing features including ACH payment processing, credit card processing, debit/credit card processing, online payments, mobile payments, and payment links. It also includes recurring/subscription billing, recurring invoicing, billing and invoicing, customer accounts, a self service portal, transaction history, reporting/analytics, alerts/notifications, and third-party integrations. Getting Started and Support ### What training and onboarding options does ChargeKeep offer? ChargeKeep provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step checking during onboarding. Getting Started and Support ### What customer support options does ChargeKeep offer? ChargeKeep provides Email/Help Desk, FAQ/Forum, and Chat support. Customer feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common issues. The listed channels indicate multiple ways to seek help. ## Features AI summary Based on 17,379 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) ChargeKeep supports all three features that reviewers rate most highly: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect transaction data, accept payments through digital channels, and process card payments reliably, allowing teams to manage collections more efficiently and serve customers with greater confidence. Online Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Recurring/Subscription Billing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ChargeKeep 34 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.8 (8) Free Trial Lite $39.99 Flat Rate,Per Month Premium $99.99 Flat Rate,Per Month Executive $199.99 Flat Rate,Per Month Value for money 4.8 (8) 4.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Marketing manager Retail ### "It’s fast and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 4, 2021 Pros The most thing I like it’s a sample processing and you can use it for all your business it’s also save time and able to send confirmation emails automatically not manually same before with different software Cons Nothing, I like to use it more than other software Reasons for choosing ChargeKeep Because it is the fastest smart business payments platform that provides efficient financial operations, time savings, and complete control Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2021 Thanks for the review! Pamela C. Chief Experience Officer Outsourcing/Offshoring ### "Great form to use with Stripe" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2021 Our students register for classes and use the ChargeKeep form to pay their registration fees. The form is easy to use, and it's easy to issue a refund if needed. It has worked well for us. Pros The ease of use and the price. After searching for forms that integrate with Stripe, we found that ChargeKeep was our best option. The customer service is great too! Cons ChargeKeep does not allow you to add customized fields to the form. This will be a plus if this is added. Although this feature does not exist, \[SENSITIVE CONTENT HIDDEN\], created a customized field for us. Every time payment is made, a new customer record is created even if the customer already has a customer record. It would be great to have one customer account for each customer that stores all their transactions. Reasons for choosing ChargeKeep The cost and ease to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2021 Thanks for the review, Pamela! Much appreciated. To clarify, ChargeKeep payment forms do allow for custom fields. ML Mark L. Co-Founder and Principal Professional Training & Coaching ### "Great Customer Service When needed MOST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2019 Exceptional Pros Ease of use! But better yet Chargekeep is backed upon by truly amazing customer service. When I had a problem I had knowledgable help available. They provided the support I needed. Cons It would be good to be able to amend or cancel recurring payments directly. That said the online service support was phenomenal and made the work easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Ian C. Director Leisure, Travel & Tourism ### "Dead easy to accept online payments, beats PayPal Buy Now links hands down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2019 We were using PayPal Buy Now links to accept online card payments previously and the system was cumbersome, glitchy and hurting our conversion rate. ChargeKeep is much smoother at creating the payment links/forms and much smoother for the customer to pay, resulting in an increased conversion rate. Nice. Pros Very easy to set up, intuitive control panel, great flexibility for configuring online payment requests/forms, constantly adding new features. Cons I honestly can't think of anything we didn't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Co-Founder Marketing and Advertising ### "Great Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2019 Exceptional, easy to Use, User Friendly Pros This Software has given me the opportunity to set Recurring Billing to my clients. Cons There could be a bit more features. Also, to send a Monthly Invoice as my Company is based in the UK and for every transaction, we need to provide an Invoice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2019 Thanks so much for the feedback. We're adding new features at a fast clip and expect to add the ability to include a PDF receipt with a payment confirmation in the next few months. That feature is definitely on our list. EE Emily E. Owner Food & Beverages ### "Super charge your payment processing with ChargeKeep" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2019 The ease of creating payment links has made my customers happy and I think more willing to pay in a timely manner. I also like that I can create "form" confirmation emails that go out without me having to do anything. It has saved me lots of time! Pros ChargeKeep is payment processing made simple. It is super easy to use/ set up and adapt to your business' needs. Not only is it easy to create a payment link for a customer, it also has the ability to automate many various email confirmations that I would have normally sent out by hand upon receiving a payment or have had Stripe send out. And let's be honest, the Stripe emails are not very functional - I like the personalization I get with ChargeKeep. I also like the ability to embed my payment links in emails, text messages, website etc. My customers have also been impressed with how easy it is for them to pay me. As I mentioned, I can embed links in text messages. I have also found that I use ChargeKeep often "on the go". I am able to access my account from my phone and while I am away from my computer create payment links that I can send via text, Messanger or email. The speed and reliability allows me to make more bookings! I can't say enough. ChargeKeep has been great for my business! Cons Nothing. I prefer using ChargeKeep way more than Paypal or any other software application that is out there as those are more complicated to figure out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. Owner Leisure, Travel & Tourism ### "Really easy to use software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2019 Pros Super easy to use, customizable, and we're getting great feedback from our customers that they love our new payment forms. Cons None right now. You can connect directly with the founder and he's super resposive to feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Max L. founder Health, Wellness and Fitness ### "Dream team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2019 The team went above & beyond to make the form works the way I wanted. From the all providers I contacted, they are the best. Pros Easy to use one time charge or subscription connect your stripe and roll under 5 minutes Cons none that I can see for now! all good. I'll update the review if I see something. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176915/ChargeKeep/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.