Who Uses This Software?

For businesses of all sizes.


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Forfront
  • www.e-shot.net
  • Founded 1998
  • United Kingdom

About E-shot

e-shot is an intuitive marketing automation platform offering intelligent automation & a UK based team that cares. We help your email marketing deliver beyond the click. Including email marketing, integrated SMS, e-shot enables organisations, both large and small, to create beautiful, engaging messages easily with no previous coding or design expertise. User friendly, drag&drop designer, simple, time saving workflow automation setup, many built in, powerful reporting tools.


E-shot Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

E-shot Reviews Recently Reviewed!


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E-shot for Bertram Books

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: E-Shot has always been simple and intuitive to use. Every thing is laid out clearly and labelled well so not too much time has to be spent learning the software.

Cons: It did initially lack some features that would be easily available on other platforms but over the past few months, changes have been rolled out to rectify this. I still don't like the Drag & Drop feature as it's limited with it's customability, I understand it is there to make the process of designing an email quick and easy but sometimes our layouts require a little more precision so it would be nice to have access to the code when needed.

Overall: E-shot has always been a staple part of my job, I've never had any bad experiences with it but have had to deal with the odd issue here and there. Our account manager has always been on top of it and been incredbily helpful whenever needed, E-shot's customer service is fantastic!

Forfront review

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, easy to manage contacts, scheduling of newsletters to g out at specifc times is also a plus and the fact we also have a dedicated account manager who is readily available is an excellent feature whcih has made my role easier.

Cons: This may sound odd but I genuinly can't think of any negative features, it does exactly what we need it to do.

Overall: Forfront has been helpful and has allowed us to continue to provide a newsletter service to our audience, we have also used them to build html files for us and the turnaround with this has always been impressive.

Great Services

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We being using the E-shot for over 5 years and seen the development and ease of the software change, with new feature, adding all the time, the best part is the drag and drop feature which give it great use, know that all the E-shot will auto re-size to any screen.

Cons: The only part of the software I can see has con, is the upload image will not work or load sometimes.

Overall: Overall the staff the are great, and knowing they are UK base company giving support on any problems i get ared only phone call away or using there live chat.

email newsletter made easy

Jul 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All programs have their quirks ... you have to learn how to use the software to achieve your goals. Once learned e-shot performs very well and very reliably. And if you fall foul of anything it is backed up with great technical support and help from which it is surprisingly easy to get a response.

Cons: All software has quirks - you have to learn how certain products achieve certain different goals. So the learning curve is always a (small) problem. With e-shot the "feature" I dislike the most is the use of a "friendly" name for links.

Overall: E-shot allows us to send out a large, complex newsletter to our customer base with a relatively small effort. It allows us to monitor the stats in a meaningful way so that we tailor future mailings more accurately and with content that our readers like.

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Excellent support and assistance

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: E-shot is fabulously easy to use and it seems to be set up in such a way that it suits companies large and small. Xmark Media is a very small company and I know we only scratch the surface when it comes to what the system can do and although my E-shot business manager goes patiently through all the options, including automatic responses to actions by readers clicking links, etc. we simply don't have the time to embrace all the features.

Cons: Just occasionally it takes a while to receive a test, but hey ho, we all have to be patient sometimes.

Overall: The support team are excellent and always sort out our issues. Sometimes it is a coding issue when we introduce an error into a newsletter, sometimes we just want an opinion. We have these issues sorted out in no time at all.

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A highly user-friendly e-mail platform

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and logical to use, lots of useful features.

Cons: Most of things I would have mentioned have now been improved or changed.

Overall: A great solution for any business that wants to set up one-off or regular email campaigns whilst monitoring deliver-ability.

Fantastic software with great support

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, simple to train other members of staff. Plenty of options for creating e-newsletter, my favourite being drag and drop option. Contact management and reporting is clear and simple to use as well.

Cons: Not a con, but more of a future wish. I would like a sign up form app that works offline and when you are online uploads the data directly into the e-shot platform, great for events and exhibitions.

Overall: Brilliant company that I have worked with for years, account managers are always there to help and the technical support team are fantastic!

E-shot review

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, rapidly able to setup Emails for last minute Flash Sales Etc. Good Reporting on the response to our Mail Shots. Consider this the best Mail Shot system we have used.

Cons: Nothing Really to complain about. Very cost effective.

Overall: Able to target groups of our customers with ease, abilty to set up in advance a list of outgoing Emails make life very easy. We always get excellent responses from our custmers, this system pays for itself many times over.

Using E-shot

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, endless options, gets results

Cons: Could do with a few more fonts? maybe some free customisation templates?

Overall: E-shot Does everything we need it to to drive traffic to our online store and B&m Store. Couldnt fault it!

E-shot

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Customer support is fantastic, ease of use is also good.

Cons: quite a lot of bugs/glitches on the certain parts of the software. For example, changing things in the HTML editor quite often causes problems.

Overall: Good, It fits my needs and help is readily available.

I would recommend E-shot

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Offers all of the main features you'd expect from an ESP at a cost effective price point. Support is usually quick and efficient in dealing with any issues.

Cons: The UI could be better, but overall as mentioned I am satisfied with the software and would recommend.

Review of Forfront eShot

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, straight forward.

Clear tabs.

Cons: Sometimes the interface isn't so easy to use and navigate.

Overall: Really good...professional looking emails go out with excellent analytics. I especially like the Forensics tool to check the email before you send for deliverability.