# Page 3 | RealOffice360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RealOffice360 the right Real Estate CRM solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176934/RealOffice360/reviews --- RealOffice360 4.6 (140) [View alternatives](https://www.capterra.com/p/176934/RealOffice360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 3 - Reviews of RealOffice360 ## Showing most helpful reviews Showing 51-75 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jeff S. Realtor Real Estate Used the software for: 6-12 months ### "Great, easy to use tool for growing and running your real estate business." July 21, 2022 5.0 Love the product. It makes sense. I'm not techy but I am a prospector and I can't survive without a good database. It's practical and does everything I need it to do. Stores info, alerts me to tasks and duties, and gives me a great pipeline tool. Pros It was simple, meant for Real Estate and had a great visual for the pipeline. I can work that list easily as deals or opportunities change. Cons It would be nice to have a place to put someone Town/City etc if you don't have their formal address. If I meet someone quickly, maybe from out of town, and all I know is he's from the Detroit area, I want to note that right under where email is. Review Source DF Dewi F. Sales Representative Real Estate Used the software for: Less than 6 months ### "Unlimited Potential But Falling Short " February 1, 2019 4.0 Frustrating. Wanting them to succeed as it is a great concept and when it works it is really easy to use. They are nearly there on the basics but still have a good way to go. Pros Right from the start they were onto a great concept, easy to use but limited functions. They have expanded areas that have improved the functionality of the CRM but IMO they still have a way to go to make it really robust and contend with other CRM's such as IXACT, Top Producer, Realvolve They are more in line currently with the functionality of Buffini's CRM. I want this to be great, but it still has a way to go. Cons Still several years in and very "glitchy" I came back yesterday hoping the improvements had been ironed out. I have had to contact support for issues not being able to add and save Property Info, Condo Info, Payment details, unable to merge contacts after import etc. While they have corrected these issues it has taken a lot of time away from work to deal with this and we need a glitch free CRM which this is still not. Very regional in many of the un-customizable fields such as property types ( we have semi detached here, and closest match is attached residential, which I would think of as a TH, - Freehold TH, Condo TH, POTL) While I would not expect RO360 to input all of these, if we could instead add customized fiends it would make it more user friendly. Same issue with parking types and garages, so you may well need to just deal with it, but makes for very inaccurate record keeping. One very necessary IMO field that is completely missing is you are not able to input any notes in the property area such as if it is tenanted, rents, recent reno's, dates of mechanical updates, issues with house etc Review Source Response from Home Investment Advisors February 4, 2019 Thank you for your response Dewi. We highly value your feedback and will use it as we strive to get better! As we mentioned in our support conversations, unfortunately the glitches with your account did appear to be unique which made them difficult to prevent and troubleshoot. As we worked with you over the course of two days it was now our understanding that we have resolved your issues however we can sympathize with your frustration in this process. We will continue to improve towards our potential. Thank you once again and we hope to one day earn back your business. Sincerely, Mike M. RG Ruben G. Sales Representative Real Estate Used the software for: 1-2 years ### "Great Program" May 5, 2024 5.0 Would recommend. I enjoy the system and suggest it to any Pros Organizational components of seeing all of the current pipelines Cons Not easy to understand at first but once you spend an hour or so, you'll figure it out. Review Source DR Dana R. Broker REALTOR Real Estate Used the software for: 2+ years ### "RealOffice 360 - THE CRM I use" April 25, 2024 5.0 Pros I like the ease of use and the visual layout. Cons I wish I could send mass text messages to my clients. Review Source VR Verified Reviewer Realtor Real Estate Used the software for: I used a free trial ### "This is a great CRM" June 26, 2019 5.0 I recommend this CRM to the folks that I mentor who are just starting out in lead generation. It is a great platform, and I highly recommend it. Pros This is a GREAT CRM...easy to use and easy to navigate. And it's a great price. It is the perfect solution for folks first getting started with a CRM. Very intuitive. Cons I did the free trial and enjoyed the experience. Ultimately, I did not choose this CRM, and here's why. I am a high performing Realtor, with a team, with a lot of different lead sources coming in. I chose a system specific for real estate that would funnel the streams coming in to the appropriate team member. Alternatives considered [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) Reason for choosing RealOffice360 I chose Followup Boss Review Source Response from Home Investment Advisors June 27, 2019 Hi there! We agree with you 100%. We designed RealOffice360 for agents that are just starting out, work independently or focus more on a relationship based business model. While we do work with online lead generation, this wasn't the focus so we can see why this didn't work for you. That said, we are thrilled to hear that you think we are a great product for most agents and that you will continue to recommend us! Thank you! In the future as we add more features, perhaps we can even earn your business back too :) Sincerely, Mike McAra, CEO JH Jolyn H. Real Estate Agent Real Estate Used the software for: 6-12 months ### "Great all in one CRM" September 23, 2020 4.0 Anytime I've had issues, support is responsive and addresses the concern. This company does take suggested features often which is nice to know they are listening to those who use the program. I look forward to future releases with more bells and whistles. Pros I've tried a number of different CRMs but found Real Office 360 was the most comprehensive CRM where I didn't need another program to manage another part of my business. The client contact features everything I want, I like the follow up and tracking tools, and really love the opportunity tracker. The opportunity dashboard is my go-to screen to start and end my day and keeps me organized and on top of all active client files. Cons I'm waiting for more developments to the professionals section - I'd like to track professional details the same way I track clients, as referrals from other business professionals is a large part of my business. Once I can have better professional access and be able to better send emails to clients linking professionals - I will absolutely love Real Office 360 Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 6-12 months ### "Best CRM I've used" January 21, 2019 5.0 The customer support team is extremely helpful! There is no unnecessary fluff to the program- just excellent database and marketing organization that is helping me devote time to building my business. I love having the app, as well. I cannot recommend this CRM enough! Pros Unlike other CRM software I've tried, RealOffice360 is easy and intuitive to use. Cons I really don't have any cons. Anytime I have contacted customer service to ask a question about functionality, they have added what I needed almost immediately. Review Source Response from Home Investment Advisors March 8, 2019 Hi there Mystery Agent! We are so happy to hear that you find our real estate so easy to use and intuitive! This is one of the best compliments we can get...second to hearing that you cannot recommend us enough! We are just so pleased to hear such accolades and we will continue to do our best to make RealOffice360 better each and every day! Sincerely, Mike McAra, CEO DB Diogo B. Sales Rep Real Estate Used the software for: 2+ years ### "Best Real Estate CRM" April 25, 2024 5.0 They have been crucial to me growing and the customer service has been excellent, Pros Helps me set daily tasks to be as productive as possible. I am able to keep track of my leads and correctly follow up with them. I can also track my sales pipeline to not miss a thing. Cons I don't have any negatives with Realoffice Reason for choosing RealOffice360 Simple and powerful to use with a clean and better interface Review Source JA Joy A. Agent Real Estate Used the software for: 6-12 months ### "Finally a Real solution for a Real Estate CRM" June 15, 2019 5.0 I’m very happy with the CRM and I look forward to the updates to make it even better Pros The platform is easy to use and simple to look at. So many CRMs have too many bells and whistles that can make them complicated to use. I needed a CRM to help me manage and track each stage of my transactions and RealOffice360 does it beautifully and functionally. Cons There are a few features it doesn’t have. The most important one being the ability to link your email account so that all messages to and from your clients are tracked in their profile. I’ve emailed support about this and they were quick to respond. They are working to add this feature so once they do, it will be the best CRM. Review Source Response from Home Investment Advisors June 25, 2019 Hi Joy, Thank you so much for your amazing review. We have worked really hard to find the balance of giving you enough in the CRM to be helpful, while not over-doing it with bells and whistles. You are right, we have committed to integrating two-way email communication in the coming months so stay tuned for that! It is second in the cue of new stuff...first up, custom tracker stages and custom deal types (rental, investor and more)! Please let us know if you have any further questions as we are happy to help. Sincerely, Mike McAra, CEO CR Casey R. REALTOR Real Estate Used the software for: 6-12 months ### "Functional" September 23, 2020 4.0 I am pleased with the program and application. It's simple, and I don't have to live in it to get it updated and manage my clients. Pros I like that it's easy to use. I don't live in my CRM, but I update regularly. I can easily change dates to reflect accuracy for conversations I'm having with clients. Cons I wish the goal-setting was a little more comprehensive. I realize that I am probably not the norm, but I don't set my goals by the amount of money I want to make, but by the number of clients I help and the level of service I provide. A money-based goal system goes against the values I try to live out in my business. Not a huge factor for me. I just don't use the system for goal-setting, but the more I can do in one place the happier I am. I have also found that other applications I use that have goal setting features also focus on dollar-figures. It's just not where I choose to focus my business. Reason for choosing RealOffice360 It was free beyond a trial period. I believe that Lions desk has more features I would probably take advantage of, but I wanted to try the system out first. I have had my license less than a year, and don't have money to waste on trying things. I needed to plug a few contacts in, check functionality, and make a decision. Your system was easier in the early phases, and allowed for more unpaid functionality to test they system. Review Source AM Amie M. Owner Real Estate Used the software for: 6-12 months ### "Perfect for my sole prop business" September 23, 2020 4.0 It has been perfect for my very small business. I use the free option and love that I can track every deal, add notes and know next steps. Pros I really like the pipeline/calendar/planner syncronization. It makes it easy to see what is on my plate for the day and what I need to schedule in the future. Cons I wish that the mobile app would send notifications instead of email, I already receive way too many emails. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing RealOffice360 I really liked that it was real estate focused and knew that I was selling properties and not physical products. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I wanted something real estate focused. Review Source JODYLYNNE J. Realtor Real Estate Used the software for: Less than 6 months ### "It has some very limited FREE features, but NOT FREE!!" July 24, 2019 3.0 Not great I uninstalled it because what my brokerage offers is so much better Pros It has unlimited CRM contact storage, and you can manage all of the contacts for free, but that's it. So two free features, the other 10+ features cost you a yearly subscription. Cons It says 100% free in all their advertising but that is not accurate. It has yearly subscriptions that are quite expensive for a CRM tool, so if your brokerage offers a CRM use theirs you will probably get more. Review Source Response from Home Investment Advisors August 9, 2019 Hi Jodylynne, Thank you very much for your review. We appreciate your feedback as it helps us improve which is something we strive for daily! Based on your comments, I look forward to improving our ability to articulate the value offered on free, specifically: -Unlimited Contacts -Unlimited Notes -Unlimited Professionals -Unlimited Direct to Client Email -Unlimited Closed Deals -Unlimited Daily Planner Use -Unlimited Calendar Use - With One-Way Google Sync -Unlimited Contact Import and Google Import Sync And I believe our most valuable feature, unlimited HomeHub360 accounts! We do have a Premium plan (just like Spotify, Dropbox, Evernote) however, we've heard that what we offer on free is pretty great too! We clearly just need to do a better job with communication. Thank you once again for your feedback and we look forward to improving our message! Also, thank you for trying RealOffice360, we greatly appreciate it! Sincerely, Mike McAra, CEO OV Oscar V. Realtor Real Estate Used the software for: 6-12 months ### "Great for new agents like my self!!" December 7, 2018 4.0 I happen to read about it on an email from my board of realtors and I decided to tried it and I love it Pros The website on the computer is really easy to understand and use, I have told a couple of co-workers about it that are paying for their CRM and they actually liked it and one of my co-workers started to use it after telling him of it. Cons I downloaded the app but it doesn't really work good for me, I can not get to the notes from it and it frustrates me because I have important notes that I need to read on the go. Review Source Response from Home Investment Advisors December 10, 2018 Thank you very much for your review Oscar! It makes us so happy to hear that you have been telling your co-workers about us and that some have even switched! This is the ultimate compliment! As for your experience with the notes on the app, we will have the team look at this immediately and hope to have it resolved as soon as possible! Thank you for letting us know and if you ever have any other feedback we would love to hear it! Thank you. LH Laurie H. Realtor Real Estate Used the software for: 6-12 months ### "Real Estate Agent" May 31, 2019 5.0 RealOffice360 has provided phenomenal customer support throughout my journey from a free member to a paying customer. Pros I love the planner, calendar and professionals sections. Cons I would love to see an additional contacts area for agents - Leads, Professionals and Agents. Sometimes we help our friends and need to keep track of tasks without adding to our own sales pipeline. Review Source Response from Home Investment Advisors June 25, 2019 Hi Laurie, It is so great to hear that you love the planner, calendar and professionals sections! We have worked hard to deliver a bunch of different, real estate specific features throughout the entire program like this, so your feedback is extremely rewarding to hear. As for your comments, we envision rolling that style of tracking out when we push out our team feature which is on our roadmap of future development. Until then, we hope we can continue to deliver an awesome product and amazing customer service. We truly value having you as a client. Sincerely, Mike McAra, CEO TO Tania O. Realtor Real Estate Used the software for: 1-2 years ### "Thank You! " July 23, 2020 5.0 I’ve had a great experience with Real Office 360. I plan on using it for the long haul and I’m excited about all of the new upcoming features the system will have. Pros I like the goals feature, and I like that it integrates with Mailchimp and automatically updates my contacts on Mailchimp making it easier for my media campaigns. Cons I don’t have anything I don’t like about it Review Source Response from Home Investment Advisors July 30, 2020 Hi Tania, thanks for the review! Glad you are enjoying RealOffice360! KM Kathy M. REALTOR® Real Estate Used the software for: Less than 6 months ### "Great Value!" August 8, 2019 5.0 Amazing! Pros I love the free options. It is great for a new agent just starting out. EVERYONE needs a database but new agents often can't afford it. RealOffice360 is an amazing option with all the bells and whistles! Cons I do wish they would allow more than 5 opportunities in the free plan. Alternatives considered [BoomTown](https://www.capterra.com/p/151892/BoomTown/) Reason for choosing RealOffice360 The look and ease of use. Switched from [LionDesk](https://www.capterra.com/p/151891/LionDesk/) I was looking for something cheaper and more aesthetically pleasing....it makes it more fun to use. Review Source Response from Home Investment Advisors August 9, 2019 Hi Kathy, Thank you so much for your glowing review! It makes us so happy to hear that you are loving RealOffice360! We are constantly improving so please don't be a stranger as we welcome all feedback! Welcome to the RealOffice360 community! Sincerely, Mike McAra, CEO VR Verified Reviewer Chair of Professional Standards Special Committee Real Estate Used the software for: 1-2 years ### "A CRM for Realtors " September 17, 2019 3.0 Once I became familiar with how to maneuver through the program to see the activity in a way that made sense, which didn't take too long by the way, it offers a clear snapshot of my business. From lead to firm deal. The actual data input isn't fully intuitive, but again not too challenging, and allows for different ways to create the data you want in a way that is searchable. Pros It is specific to the Real Estate Industry unlike many many others where you need to modify/adjust/create work arounds. Cons It freezes on the iPad frequently. That is an absolute frustration as I keep having to uninstall and reinstall. Works great on my desktop PC. Reason for choosing RealOffice360 I tried a 30 day trial and found it superior. It could still use some tweaking as in allocating costs to specific sales. I'd really like to see that function. Review Source JR Julianne R. Real Estate Broker Real Estate Used the software for: 2+ years ### "Critical for my Business" September 24, 2020 5.0 Pros RealOffice360 is a critical tool for me as a real estate agent. I use it to keep all of my client data organized and to remind me of important events that need follow-up (birthdays, home purchase anniversaries, etc.) It is easy to use and set-up and I couldn't live with out it. Cons I don't have any cons at this time. I use the free version. Review Source JT James T. Realtor Real Estate Used the software for: 6-12 months ### "Overall, exactly what I was looking for" June 19, 2019 5.0 So far it has been great. Customer service is impeccable and I look forward to continued use. Pros Visually it is very easy to use on my laptop. I enjoy the ability to drag and drop when organizing. I like the ability to input contacts seamlessly and it is an easy way to keep track of my sales. Cons Honestly, I wish the app were more user friendly. Many times we, as Realtors, are away from our computers and our smart phone is the only way for us to look up the information we need. I find the to be 50% of the quality that the desktop version provides. Review Source Response from Home Investment Advisors June 25, 2019 Hi James, Thank you so much for taking the time to review RealOffice360 on Capterra. We are so happy to hear that you find the visual component easy to use on your laptop and that adding and moving deals is simple. We agree that we have some work to do on the mobile app and we will be focusing on this in the coming months to ensure that we continue to improve the mobile experience for you and our other amazing clients. If you have any further questions you know where to find us, we love hearing for our agents! Thank you once again and have a fantastic day, Mike McAra, CEO AG Amanda G. Real Estate Agent Real Estate Used the software for: 6-12 months ### "Exactly What I Have Been Looking For" September 23, 2020 5.0 Pros I am a very visual person (I have two white boards in my office). I love being able to drag and drop the status of each of my clients and have just enough information on each client for follow up. Cons My one and only thing I would change would be the follow up tasks. Have the ability to have a reminder that is sooner than once a month or every 3-6 months. Switched from [Lofty](https://www.capterra.com/p/157457/Lofty/) Chime was really really expensive for what it is. Review Source VR Verified Reviewer Real Estate Associate, REALTOR Real Estate Used the software for: Less than 6 months ### "Ninja Selling Based CRM" December 19, 2018 4.0 Realty enjoy using the system and developers team is great in implementing new features and ideas. Pros Easy of use with following Ninja Selling System Principles Cons Some bugs and slow speed, especially for iphone app Review Source Response from Home Investment Advisors January 11, 2019 Hi there, Thank you so much for your review and response. We are so happy to hear that you are finding value when using RealOffice360 as your CRM when practicing the Ninja Selling philosophy! Regarding your comment on speed and bugs, we continually release new versions and as of today (January 11, 2019) we have yet another new version which is much faster and updated all known bugs. We highly value your feedback! Thank you once again. Sincerely, Mike McAra, CEO. RealOffice360 VR Verified Reviewer Sales Representative Real Estate Used the software for: Less than 6 months ### "Has great potential " December 18, 2018 4.0 Customer service is second to none!! Keep doing what you are doing guys Pros Layout, very visually pleasing and easy to use Cons A mobile app would be great, something that would log all of your text messages and emails so when you click on a contact you see what you’ve said last time Review Source Response from Home Investment Advisors December 19, 2018 Thank you very much for your review! We are so pleased to hear that you love how beautiful and visually pleasing we have made it for you! We are always striving to improve and we have added your feedback into our future development roadmap as the ability to log texts and calls directly from an app would be great! Stay tuned as we strive to get better every day! Sincerely, Mike McAra, CEO. Susan L. Realtor Real Estate Used the software for: 6-12 months ### "Easy to use!" September 24, 2020 5.0 So far so good! Pros Very easy to use, and navigate. I like how you can really customize things in it to your needs. Cons Can't find anything yet I don't like. I will keep trying to find something tho lol! Review Source GT Gabriella T. Reltor Real Estate Used the software for: 2+ years ### "Great way o keep your business organized" September 24, 2020 5.0 Overall I am satisfied with the Real Office 360. I will keep using it in the future. Pros I am an active user of Real Office 360. Very helpful to keep my business organized and easy to use it. Cons There is nothing about it that I do not like. I am very satisfied with it and I will keep using it. Review Source JG Joe G. Realtor Real Estate Used the software for: 6-12 months ### "RealOffice Makes tracking clients and leads a breeze!" September 23, 2020 5.0 Pros I really like the tracking tool. I can easily add a client transaction and drag and drop to the current state the file is in. The reminder follow up are also great to help keep me on track with communication with buyer/seller, title company, and other participants involved in the transaction. I also really like the lead capturing feature. I can easily link my Zillow account and leads are added to app seamlessly. Cons So far I have not come across anything I don't like. Reason for choosing RealOffice360 For ease of use, CRM capabilities, lead syncing to 3rd party apps, and status tracking. Review Source Similar Products Featured