---
title: "Page 3 | SingleOps Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is SingleOps the right Arborist solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/176935/SingleOps/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

SingleOps

4.4 (108)

[View alternatives](https://www.capterra.com/p/176935/SingleOps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Page 3 - Reviews of SingleOps

## Showing most helpful reviews

Showing 51-75 of 108 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Michael H.  
Arborist  
Environmental Services  
Used the software for: 1-2 years

### "Tree industry"

September 21, 2023

5.0

Excellent! It is the best CRM I have used throughout my career

Pros

Ease of use, fast and efficient, Never any downtime during normal business hours , produces very professional looking quotes and fast .

Cons

Nothing at all. I wish my crew would use the tracking more but that’s about it.

Switched from

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Training for arborgold was not done properly or efficiently

Review Source

MP

Monica P.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "SingleOps is a lifesaver!"

September 11, 2024

5.0

SingleOps has been a lifesaver for our company! It has everything that we need to make our company run smoothly. \[sensitive content hidden\] has been a great trainer and has made learning the program so easy. I can't wait to see how our company grows over the next year. :-)

Pros

SingleOps has been a lifesaver for our company! It has everything that we need to make our company run smoothly.

Cons

The only thing I can think of is that I am having to start all over with a new program. lol

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing SingleOps

Waaaay more features & SingleOps is BUILT for our company.

Switched from

[InvoiceASAP](https://www.capterra.com/p/155649/InvoiceASAP/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks isn't made to handle our type of business & InvoiceASAP doesn't have the features we are looking for.

Review Source

DC

Daniel C.  
Dir of Serv  
Environmental Services  
Used the software for: 2+ years

### "Good experience"

November 2, 2023

5.0

It's allowed us to be very productive and increase sales and operational efficiency

Pros

Usually a feature already built to handle our problems.

Cons

Hard to track future development and changes that put on their roadmap

Alternatives considered

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing SingleOps

Most features are superior, particularly scheduling appointments and work

Review Source

JG

Jackie G.  
Owner - Northern Colorado Tree Service  
Consumer Services  
Used the software for: 1-2 years

### "SingleOps for the WIN!"

September 10, 2024

5.0

One of the best decisions our company has made in the office!

Pros

I love the ease of use, phenomenal customer service, ability to customize the program to our needs, and our customer service liaison, \[sensitive content hidden\], was absolutely outstanding. She is patient, kind, knowledgeable, resourceful, and always there to help if I need it.

Cons

The learning curve was steep for our employees not comfortable using computer programs to do estimates.

Alternatives considered

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing SingleOps

forward thinking attitude and use of the Cloud

Review Source

JB

Julie B.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "SingleOps has eased so many areas of our business "

September 15, 2020

5.0

From sales to customer services this is hands down an amazing company to work with!

Pros

It saves me so much time, it allows the estimators to do estimates right form their devices in the field instead of texting me and having me type them up. We actually tried Servsuite first, and SingleOps is hands down a better company and software program!

Cons

The only con I can find is length to fix glitches only because we use it all day long, but they ALWAYS fix the problem. Also glitches are so far and few between its not a big deal.

Alternatives considered

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing SingleOps

Sales team was not pushy, they showed what they could do and it is a very easy to use program!

Switched from

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Servsuite was difficult to set up, use, they took months and we hadnt even used it at all over a month past deadline they gave to have ready to go. Nothing worked, it was a huge amount of time to set up = to a full time job. Price much more, sales team lied through and through.

Review Source

CS

Cesar S.  
President  
Consumer Services  
Used the software for: 1-2 years

### "My Singleops experience"

August 25, 2024

5.0

Singleops has helped us grow our business significantly, and they play a crucial role on our day-to-day operations

Pros

Easy to use system I really like the automation features where it reminds our customers of their free estimates and their past due invoices also doing the estimates is very easy on single ops and scheduling the work as well

Cons

What I least like about it is the lack of tree inventory or tree plotting capabilities

Alternatives considered

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing SingleOps

The reputation singleops has in the Atlanta Metro area

Review Source

TB

Todd B.  
President  
Construction  
Used the software for: Less than 6 months

### "New SO user. So far so good"

September 26, 2023

3.0

Somewhat frustrating implementation but mostly that is the program issues. Our implementation specialist \[sensitive content hidden\] was a great teacher and was easy to work with.

Pros

We can now produce consistently priced proposals repeatedly and efficiently

Cons

Glitchy and some non logical pieces need to be improved. A purchase order that can show the materials included on a proposal without having to re enter them.

Reason for choosing SingleOps

The closest fit to our needs and a pricing model that made sense.

Review Source

DE

Doniel E.  
Owner  
Construction  
Used the software for: 1-2 years

### "SingleOps Review"

September 10, 2024

5.0

Overall it was great. They treat you really well.

Pros

I love \[sensitive content hidden\]. She is so awesome to work with. She always is so quick to help out and if she cant figure something out, she shortly gets back to me with answers.

Cons

The app had an update and it wouldn't inform me about clients accepting proposals.

Review Source

SL

Steven L.  
Sales Arborist  
Environmental Services  
Used the software for: 2+ years

### "Good for Arborists"

October 31, 2023

4.0

Overall a helpful software that allows me to do my job more efficiently and effectively.

Pros

Overall functionality is great, the ability to tag trees and use the map function on each estimate is very helpful. Especially with large properties that have alot of trees.

Cons

Servers seem to be iffy sometimes and will randomly exit me out of the program. Its gotten better than it used to be, but ive had plenty of work deleted because the software randomly decided to stop working.

Review Source

EB

Eric B.  
Arborist  
Renewables & Environment  
Used the software for: 2+ years

### "SingleOps Makes me $$$"

October 31, 2023

5.0

The onboarding process was super beneficial and the continued customer support is fantastic!

Pros

Mobile access Proposals and Invoicing Ability to track jobs and customers

Cons

I really do not have any complaints. The software totally meets my needs.

Review Source

DM

David M.  
Ceoc  
Consumer Services  
Used the software for: 2+ years

### "awesome software to help grow your business "

September 12, 2023

5.0

Stellar

Pros

Awesome program that helped me grow my business . Everyone on the team is very helpful

Cons

Reports could improve ! It’s in the Works to improve their reports

Review Source

EL

Emma L.  
Marketing Specialist  
Paper & Forest Products  
Used the software for: 1-2 years

### "\[sensitive content hidden\] from Support is a Boss!"

September 12, 2024

5.0

I've enjoyed the product and most of its capabilities so far.

Pros

Their support is excellent! I am responded to promptly, and if they can't answer my question right away they follow-up with me.

Cons

Would like automated text message options!

Switched from

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Our account kept crashing and would be down for hours on end. They didn't have any solutions for us.

Review Source

EH

Evans H.  
Administrator  
Paper & Forest Products  
Used the software for: Less than 6 months

### "The Perfect Software"

September 11, 2024

5.0

Incredible experience and would recommend the product to anyone who asks

Pros

The ease of use, comfortable and clean platform, it is a one product fits all that helps streamline our work flow.

Cons

Having a little trouble with the request a quote portal

Alternatives considered

[Arborgold](https://www.capterra.com/p/12741/Arborgold/)

Reason for choosing SingleOps

Best platform, best reputation, best team, best price

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Frustration having information about a single job spread over multiple platforms

Review Source

MT

Mylessia T.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Streamlinings Operations for Success"

September 29, 2023

5.0

Overall, our experience with SingleOps has been exceptionally positive. The software's intuitive interface, customizable workflows, and powerful scheduling tools have significantly streamlined our operations. It's comprehensive financial management module and exception customer support further solidify SingleOps as an invaluable asset to our business.

Pros

SingleOps has been a game-changer for our operations. The scheduling feature optimizes resource allocation, ensuring projects are adequately staffed without overbooking and ensuring each job is completed. It is evident that SingleOps was designed with a deep understanding of the challenges faced by service-based green industries, making it a tailored solution.

Cons

In our experience, we haven't encountered any significant drawbacks or cons.

Review Source

LD

Lindsey D.  
Administrative Assistant  
Consumer Services  
Used the software for: 2+ years

### "Great product with exceptional functionality"

October 31, 2023

5.0

Pros

I like that is it user-friendly and easy to navigate.

Cons

I wish there was better reporting and a better developed mobile app

Review Source

JG

Justin G.  
Outside Sales  
Construction  
Used the software for: 1-2 years

### "Texas Loves Single Ops"

February 1, 2024

5.0

It has been great, the people at single ops are great to work with as well.

Pros

How easy and detailed it is for our customers.

Cons

No complaints, single ops has been great for our company and very transparent for our customers.

Review Source

CM

Charles M.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Solid Software for the Tree & Landscape Industry "

January 6, 2023

5.0

Pros

I like the integration between myself, our office and the crew. It's helpful to write estimates that are converted to work orders and then can be sent as invoices. It saves a lot of time.

Cons

It's not the most simple or intuitive software. There are aspects I haven't even tried to use because I don't have the time to figure out how to use it.

Review Source

BB

Bryson B.  
Owner/ Operator  
Environmental Services  
Used the software for: 2+ years

### "SingleOps over anything"

November 1, 2023

5.0

After trying out other similar software options, we found that SingleOps offers a wider range of features that align with our requirements. I've also introduced it to fellow business owners in our industry, and they've made the switch from their previous solutions.

Pros

SingleOps offers user-friendly navigation and efficiently manages all the essential information we require.

Cons

The route planning feature leaves much to be desired, and the mobile app frequently experiences lag, failing to save your data when your phone screen goes black.

Review Source

AB

Ashley B.  
Administrative Specialist  
Construction  
Used the software for: 6-12 months

### "Review"

September 20, 2023

5.0

Overall the experience has been great.

Pros

The implementation process was seamless. \[sensitive content hidden\] was absolutely amazing to work with. She listened to what our company needed and helped guide us along the way.

Cons

It is a change and new platform to learn which is a little time consuming. The one complaint is the timesheets part of it, we use a secondary payroll system for this issue.

Review Source

BK

Ben K.  
Certified Arborist  
Construction  
Used the software for: Less than 6 months

### "SingleOps has streamlined my process!"

September 25, 2023

5.0

SingleOps has really streamlined our process and made the communication of our company, both employee and customer facing, so much better.

Pros

SingleOps has brought all of my different processes into one centralized location. It has made a growing company much more efficient and able to keep up with all the day to day changes of running a business. Integrates so easily with Quickbooks.

Cons

The only downside to me is that it takes some intentional time and energy to switch from old processes to SingleOps. If you aren't ready to commit to the process it may be tough.

Review Source

AB

Austy B.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "Great program for Tree industry "

January 3, 2023

5.0

Very useful and highly recommended

Pros

Easy to use. Detailed in job costing, scheduling and invoicing.

Cons

Customer service can be a little tricky and the mobile app is not as friendly

Reason for choosing SingleOps

This decision was made before I started working here but I believe because how specific it was to the tree industry at the time of sign up

Review Source

JD

John D.  
President/Owner  
Construction  
Used the software for: 6-12 months

### "Great, and always getting better!"

June 7, 2021

5.0

SingleOps has been great, they are constantly improving and making the software better and we look forward to continuing to grow right along with them.

Pros

The software is great, and easy to use...tons of features and analytics to help you understand your numbers and where your business stands on a daily basis.

Cons

There are a few functionality features that could be resolved to improve efficiency, and certain terms could be renamed or explained more within the software so that people using it are sure they are clicking/changing what they want to within the software without having to click and guess.

Review Source

LH

Lisa H.  
Office Manager  
Fishery  
Used the software for: Less than 6 months

### "Great for our small business"

October 8, 2024

4.0

It's been a major upgrade from our old platform. The support we receive from \[sensitive content hidden\] and the entire team is a big plus. They are very responsive.

Pros

Ease of use, intuitive, customizable to our needs.

Cons

Not all our data migrated over exactly the way we would have liked it to from our old platform.

Review Source

MN

Matthew N.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Very promising software - disappointing experience "

August 12, 2022

3.0

Pros

Has many customizable options, map feature seemed really impressive.

Cons

It was absolutely horrible in the field. I’ve tried numerous times with me as well as my foreman to create estimates w a detailed map, spent countless hours doing so, all to have it crash and drain our devices batteries as we use the software. I’ve never ever experienced anything like this. Impressive at first glance, yet wierd experience in the field with lots of delays updating and a crash almost every time losing valuable info inputted. Very disappointed

Review Source

JG

James G.  
Owner - Northern Colorado Tree Service  
Consumer Services  
Used the software for: 1-2 years

### "Make the change to SingleOps"

September 10, 2024

5.0

Pros

Streamlines customer relations, makes communication clear with employees, easy to customize.

Cons

Steep learning curve although our amazing customer \[sensitive content hidden\], was a tremendous help!

Reason for choosing SingleOps

I loved the use of the Cloud. I like the Customer Service team more. Seems like they want to continue to evolve the program.

Review Source

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