--- title: "EROAD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EROAD Software - reviews, pricing plans, popular comparisons to other Trucking products and more." source_url: "https://www.capterra.com/p/176956/EROAD/" page_type: "product" language: "en" --- # EROAD Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EROAD ## What is EROAD? EROAD is a fleet management software that offers features to manage vehicle fleets. As an FMCSA-registered ELD provider, it accurately tracks driver hours, vehicle location, and critical data. Key features include DVIR, live tracking, activity reporting, fuel tax management, and tools to streamline maintenance and control fuel costs. EROAD also offers a driver workflow app, dashcams, and trailer tracking features. ## What is EROAD used for? [Trucking](https://www.capterra.com/trucking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Logbook](https://www.capterra.com/logbook-software/) Top alternative Featured Overall rating Based on 106 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Starting price $25 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EROAD?[Manage this product listing](https://www.g2.com/products/eroad/claim_requests/new?auto=true) ## EROAD Overview Updated September 2026 AI summary EROAD offers businesses of all sizes a cloud-based solution for managing fleets, vehicles, and drivers across trucking and transportation operations. Covering core areas like routing, dispatch, GPS tracking, maintenance, and compliance, it also provides real-time monitoring, customizable reports, and integration capabilities. EROAD is accessible via web and mobile apps, supporting both operational oversight and regulatory needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EROAD 4.4 (106) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $25 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (106) Ease Of Use 4.4 (1,033) Value For Money 4.3 (93) Value For Money 4.2 (968) Customer Service 4.4 (100) Customer Service 4.4 (978) ## EROAD alternatives Highest Rated [4.9 (214)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.9 (88)](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/) [4.8 (265)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/) Starting price $13.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197399/One-Step-GPS/) [View all alternatives](https://www.capterra.com/p/176956/EROAD/alternatives/) ## FAQs about EROAD Overview ### What problems does EROAD solve? EROAD solves fleet visibility, DOT compliance, and back-office paperwork problems by combining easy-to-use ELDs, real-time GPS tracking, and accurate IFTA/IRP reporting. Dispatchers, safety managers, payroll staff, and construction or trucking operations use it to reduce log confusion, recover vehicles, verify arrival times, and cut administrative rework. Answer based on 62 reviews Overview ### Which roles and teams benefit most from EROAD? EROAD is most used by fleet owners, safety and compliance leaders, dispatch teams, and transportation managers who need real-time visibility into vehicles, drivers, and regulatory performance. Finance and office administrators use it to support payroll, reporting, and cost control, while executives monitor operational efficiency, risk, and overall fleet accountability. Answer based on 106 reviews Overview ### What company size and specific industries is EROAD built for? EROAD is designed for fleet managers and businesses in transportation, logistics, and vehicle maintenance services, especially organizations that need fleet management support. It is best suited to companies operating vehicle fleets that require GPS tracking, tax management, and safety management. Features and Usability ### What are the key features of EROAD? EROAD includes core fleet management tools like driver management, vehicle tracking, GPS location tracking, and electronic driver logs for Hours of Service compliance. Reviewers also highlight IFTA reporting, maintenance management, and customizable reporting as key differentiators, especially for tracking mileage, inspections, driver status, and compliance records. Answer based on 46 reviews Pricing ### How much does it cost and what fees or limitations are included? EROAD starts at $25/month for the Basic plan with upfront hardware purchase, or $35/vehicle/month without buying hardware. Basic includes standard in-vehicle hardware and unlimited users. Reviewers say it bundles tools others charge extra for, but some note monthly costs can feel expensive and added options cost more. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does EROAD integrate with? EROAD integrates with Descartes MacroPoint, FourKites, FuelCloud, HERE, LoadMaster, LoadOps, PCS TMS, ProMiles Fuel Management, Q7, SkyBitz, SpeedGauge, Trimble Accubid Anywhere, Trucker Tools, UKG Ready, WEX Benefits, Zello, and project44 Movement. These connections cover transportation visibility, fuel, routing, workforce, and dispatch tools. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on EROAD? EROAD is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Drivers, including less technical and temporary staff, often learn it very quickly. Admins usually need more time for reports and setup, and self-installation on some smaller trucks can require extra support. Answer based on 13 reviews Getting Started and Support ### What customer support options does EROAD offer, and how do users rate the experience? EROAD offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as helpful, responsive, and knowledgeable, with quick answers during setup and device issues. Others report long hold times, limited service hours, billing delays, and inconsistent follow-through, especially in recent years. Answer based on 46 reviews Security ### How does EROAD handle data security and access control? EROAD protects fleet data by automatically logging users out after about 10 minutes when a truck is off, helping prevent another driver from using someone else’s logs. It also supports real-time location tracking, driver log monitoring, and compliance reporting. Some reviewers note limited customization of logout settings and other controls. Answer based on 11 reviews ## Features AI summary Based on 1,722 Trucking reviews Capterra data shows that buyers of trucking software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Trip Logs** (**52%**) - **GPS** (**53%**) EROAD supports all three of the features reviewers value most: **Real-Time Monitoring**, **Trip Logs**, and **GPS**. Together, these capabilities help businesses track vehicle activity as it happens, maintain accurate route and driving records, and improve location visibility, allowing teams to manage fleets more efficiently and make better day-to-day operating decisions. Real-Time Monitoring 3.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Trip Logs 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Record of trip details GPS 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mileage Tracking 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes Dispatch Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Fuel Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor fuel consumption and optimize fuel usage EROAD 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (106) 4.1 Based on 106 reviews ## Pricing Value for money 4.3 (93) [View pricing plan details](https://www.capterra.com/p/176956/EROAD/pricing/) Basic $25.00 Other,Per Month It includes: - Customer Service and Support - Eroad ELD - Eroad Totalfleet - Eroad Totaltax - Rroad Safedriver - Standard in-Vehicle Hardware - Unlimited Users Value for money 4.3 (93) 4.3 Based on 93 reviews ## Integrations [ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ PCS TMS](https://www.capterra.com/p/29249/Express/)[ Trimble Accubid Anywhere](https://www.capterra.com/p/193712/Trimble-Accubid-Anywhere/)[ Zello](https://www.capterra.com/p/198898/Zello/)[ LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[ Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/)[ WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/)[ FuelCloud](https://www.capterra.com/p/183846/FuelCloud-Fuel-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (100) 4.4 Based on 100 reviews ## User reviews Overall rating 4.4 Based on 106 reviews Filter by rating 5(58) 4(35) 3(10) 2(1) 1(2) Mentioned topic Sorted by most recent RM RJ M. Safety and Maintenance Manager Transportation/Trucking/Railroad ### "EROAD did what it had to do for us at the time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 18, 2025 Pros EROAD helped us keep track of driver Hours of Service and monitor their locations for tracking and route planning. Cons It didn't have as many extra features at the time and for the price we got we switched over to another provider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Nick V. Safety and Maintenance Manager Transportation/Trucking/Railroad ### "EROAD did well for us at the time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 11, 2025 Pros Helped us keep track of ELOGS for our drivers and ensuring compliance with Hours of Service and routes. Cons At the time did not offer a full suite of safety and maintenance suites that the competition did so we switched. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tim P. Vice President Transportation/Trucking/Railroad ### "Communication is HORRENDOUS!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 5, 2024 The units are okay. They blank out and reset going down the road after a couple of years of use. It's incredibly annoying at 2am in the morning and it's flashing bright lights in your face. The main issue with the company is the communication about their products and contract. Once you're signed, the care disappears and they will not respond or help in any way! Pros Easy to sign on, install and train drivers to use. Permanently mounted to the dash, but small in size. Cons Communication from Eroad is beyond horrible. Like any company, we have turnover in management for various reasons. I've left many, many voicemails and sent multiple emails, only to hear nothing back. Added new trucks and needed more units. Months went by and zero responses. Finally reached someone on the phone after multiple tries again, and they gave the email and phone number for the Director Indirect Sales. He was floored that we got his phone number, said he'd look into it and simply ignores everything now. When we asked to cancel our contract after multiple years of putting up with them, they won't let you out of the contract. We've asked where to send the units and we'll just pay out the rest of the contract, and can't get a response. All we're asking for is to make sure we're not getting charged when the contract is done, and THEY WON'T ANSWER! DO NOT DEAL WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY! Reasons for choosing EROAD Their sales pitch was impressive. The cost for smaller fleets was reasonable during a time when the trucking industry was forced to move to Elogs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC wendy C. director Transportation/Trucking/Railroad ### "still not fully utilised" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 18, 2024 its a good function but like everything else its getting expensive Pros it is good for finding the trucks if the eroad gps is current like said earlier there are times when the truck pin point can be hours behind Cons the cost monthly and trying to get help when theres an issue. Reasons for choosing EROAD didnt look at other options as spoke to a few other companies and decided to go with eroad. Felt the salesman was good but no follow up service and really hard to contact when theres an issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jerry C. Safety Director Transportation/Trucking/Railroad ### "They dropped off the face of the earth" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 20, 2023 Initially when we signed with them several years ago they were top notch with customer service, responsiveness, and hardware support. Something happened within the last 2 years, it seems the have almost completely abandoned their US base of operations. I understand this is a company based out of New Zealand, but the US base seemed pretty robust at first. We have, several times, had trucks sitting in the yard unable to drive because of lack of support from ERoad. As soon as they are threatened with being in breach of their end of the contract, somebody magically shows up and takes care of whatever problem we're having. Up until that point, crickets. Pros Not much. I guess their ELD's work sometimes. Cons Their customer support has dropped off the face of the earth over the last couple years. It takes days to weeks to reach a support agent after the frustrating task of calling and listening to their hold music for hours on end. At least they finally got rid of the live chat feature, since nobody monitored that anyway. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Goce T. GM Transportation/Trucking/Railroad ### "This Company is 20 years behind the industry !!!! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 17, 2023 Pros Nothing that I can say is good with them. Empty promises !!!! Cons Everything. No costumer service at all . When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own. We are running business' but they don't care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Robert G. Safety Transportation/Trucking/Railroad ### "Loss of excellence " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 20, 2023 Used to be great! Now really hard to reach customer service. Lots of hold time, dropped calls and people not knowledgeable of their own product. Pros Point and click compliance. Great for logs and weight mile taxes Cons New reporting system missing items and a lot less user friendly. No longer as accurate as it was before the last "upgrade" Reasons for choosing EROAD Went with Eroad for the promised diagnostic ability. They never added that part to the package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Project Manager Transportation/Trucking/Railroad ### "I used to love Eroad but those days are gone " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 19, 2022 Pros The software is not bad. But when it's time to start closing off some devices because the terms are up expect to be completely ignored. I have emailed for months. I have tried calling - 20 minutes into the call I gave up as it was only ringing and ringing. I am trying live chat feature and 13 minutes...still can't get anyone to respond. If only i could screen shot and share with you my experience in full. Cons Customer service which used to be great. Forget it. I can't wait to close the door forever on this company and move onto anything else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tom G. Transportation Supervisor Food & Beverages ### "Eroad is a good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2020 Eroad is a great company very helpful and informative. They have even helped with questions that do not pertain to eroad. Pros This is easy to use and packed full of features for the back office. Eroad support always listens and does their best to solve any issues we may have Cons Driver portal is not so easy. The kiosks that we use do not get good reception and do not have the option of going online Reasons for choosing EROAD ease of use. Cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2020 We love hearing you find our product easy to use and our company helpful and informative. Thanks for being an EROAD customer and for the great review! - Your EROAD Team DS DOUG S. Safety Director Transportation/Trucking/Railroad ### "Safety Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2020 For the portion I utilize, I find the results very useful. I can use certain screen prints to help coach drivers. Pros I personally use the program to monitor driver behavior. Speed, Hard Braking events, Daily tracking of drivers routes, etc. Cons In reports I can't just toggle back to the original page once I have reviewed a driver history, speed events, etc. When trying to print a page it only prints part of the page, not the entire record; ex- overspeed events by location, date-time, etc. If this is available I need training! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2020 Hi Doug, thanks for the review! We're glad you find EROAD useful, especially for helping coach drivers. - Your EROAD Team [View all Reviews](https://www.capterra.com/p/176956/EROAD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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