# Page 4 | EROAD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is EROAD the right Trucking solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176956/EROAD/reviews --- EROAD 4.4 (106) [View alternatives](https://www.capterra.com/p/176956/EROAD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of EROAD ## Showing most helpful reviews Showing 76-100 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GK Greg K. Director of transportation Transportation/Trucking/Railroad Used the software for: 2+ years ### "Eroad " August 19, 2020 5.0 Good Pros Ease of use and online tracking information Cons Nothing about the software really didn’t like Review Source Response from EROAD August 28, 2020 Thanks for the review, Greg. - Your EROAD Team AG Anthony G. Operations Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Helpuful" August 24, 2020 5.0 Overall our company likes Eroad. Pros I enjoy the response time of the customer service team. Very helpful. Cons Not very to complain about. Customer service answered any and all questions. Review Source Response from EROAD August 28, 2020 We're happy to hear EROAD Customer Success was able to quickly answer your questions. Thanks for the review! - Your EROAD Team JH James H. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great product for the money" December 4, 2019 5.0 Pros Easy to install and easy to use. They have a great support team that you can call and they will help if you do have any issues. Cons Only wish it had a phone app. so I could l could locate driver location remotely. Review Source Response from EROAD December 7, 2019 Thanks for the great review, James! - Your EROAD Team DG Doug G. VP Construction Used the software for: 1-2 years ### "Lane Enterprises inc and EROAD" December 9, 2019 5.0 good experience. Pros Easy to install d easy to teach others how to use. Cons It doesn't produce an actual Tax document to file like the XATA system we were using did. Review Source Response from EROAD December 11, 2019 We're glad it's been a good experience for you, Doug. Thank you for your review. - Your EROAD Team KW KYLE W. SERVICE MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "MID SIZE FLEET" May 14, 2019 5.0 MAKES LIFE A LOT EASIER FOR US WITH A FLEET OF OVER 75 TRUCKS. Pros DRIVERS CAN MARK DEFECTS AND I SHOWS UP INSTANTLY IN OUR SYSTEM. Cons IF WASH CREW AND MECHANICS DON'T SIGN IN AT NIGHT, IT SHOWS UP ON LAST DRIVERS LOG Review Source Response from EROAD May 16, 2019 Thank you for your review, Kyle. We have some great ways to avoid shop time being allocated incorrectly to drivers. Please reach out to Customer Success at 1-855-503-7623, option 3, and we can walk you through this. - Your EROAD Team JH Juan H. Safety Officer Consumer Services Used the software for: Less than 6 months ### "Driver Friendly" May 21, 2019 4.0 Mostly Positive. I only have one thing. I don't think that we should pay extra for Driver Vehicle inspections since this is a DOT requirement, that is reviewed under inspections. Pros Software makes it easy for a driver to operate. Cuts down on simple mistake that driver usually do. Cons we had to update the wizard several times on different unit. Review Source Response from EROAD May 22, 2019 Thank you for your feedback, Juan. Our ELD was designed with the driver in mind: to make it easy to use and help keep them compliant so they can focus on driving. Our electronic DVIR Inspect ensures clear communication between the driver, workshop and office as issues are reported, repaired and certified in real-time. It also improves turnaround time, provides the complete DVIR history at your fingertips and makes audits easier. There are many additional benefits of electronic DVIR that we're excited to show you. - Your EROAD Team JC Jenn C. Controller Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Easy to use" May 29, 2019 5.0 Salesman was very helpful Pros Easy to use and great customer service, usually no wait time. Cons I haven’t found any yet, especially compared to everything else on the market. We tried a few. Reason for choosing EROAD Connectivity was superior to all others. Review Source Response from EROAD May 30, 2019 Thanks so much for your review, Jenn! We appreciate you being an EROAD customer. - Your EROAD Team DD Don D. Compliance Manager Online Media Used the software for: 6-12 months ### "EROAD" December 3, 2019 5.0 Very good, but they have to keep their promises. Pros The information available. Ease of use for the driver. Cons Navigating Depot can be frustrating at times, it doesn't flow form section to section very well. Reason for choosing EROAD Ease of use for the drivers, information available, price. Review Source Response from EROAD December 7, 2019 Thanks for your review, Don! - Your EROAD Team CL Courtney L. Operations Assitant Business Supplies and Equipment Used the software for: 6-12 months ### "Eroad" October 8, 2018 3.0 I use this everyday to keep track of the drivers we have which is about 25 Pros I enjoy that I get to see where the drivers are at any time of day. Cons I wish it was more explained when starting. Review Source Response from EROAD October 10, 2018 Thank you for your feedback, Courtney. Have you checked out the training videos on our Helpsite? We have a ton of resources available, including our Helpsite, Webinars, and Customer Success team, to make sure you're up and running and getting the most out of our solution. Please contact us at 1-855-503-7623 and we will be happy to assist. - Your EROAD Team ME Mike E. HOS/ELD Expert Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very Nice ELD but too expensive" December 9, 2019 4.0 As a compliant agency, I monitor a lot of drivers using the EROAD system. Generally it is easy to work with, except that it is difficult to make minor edits when the driver is not at fault. Pros It is very accurate, tethered to the truck, reliable data service, ruggedly built Cons Looks very ancient and old; has very poor display, (uses a gray scale resolution while others are using HD resolution); very tiny screen size (others are either a 7 or 8 inch display); no audio component; no night mode. Review Source MC Melody C. co-owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Fits our small company great!" August 20, 2018 5.0 We have had a great experience all the way around..from driver to office.. and would recommend them without hesitation. Pros It's easy to use and understand. Doesn't take much to learn to use the office part of the system and neither of my drivers had an issue learning the unit in the truck. Easy print of reports that I need to use for other things. Cons Wish there was a waiting to load/unload specific area..realizing it would still have to be on duty, not driving or sleeper recorded. This is a major problem that will have to at some point be addressed industry wide, and having that documentation would help tremendously! Review Source Response from EROAD August 21, 2018 Thank you for the great review, Melody! We're always looking to provide the best experience to our customers, so we'll pass your suggestion regarding waiting to load/unload on to our product team. We appreciate you being an EROAD customer - Your EROAD Team BW Brian W. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great experience " May 14, 2019 5.0 Pros Eroad has really helped our trucking company manage our company drivers. Just knowing their exact location at anytime is priceless. Cons There are no cons about the software for our company. Review Source Response from EROAD May 16, 2019 Thank you for your review and for being an EROAD customer, Brian! - Your EROAD Team TK Terry K. Safety consultant Construction Used the software for: 1-2 years ### "ERoads customer" August 20, 2018 5.0 I have never had a bad experience with ERoads staff or support. I have several of my customers that use this system. Pros Support staff and available online help and training videos. Cons No cons, very impressed. I have only good things to say as about ERoads Review Source Response from EROAD August 23, 2018 Thank you for your feedback and for being an EROAD customer, Terry! - Your EROAD Team VR Verified Reviewer President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Eroad Review" May 14, 2019 4.0 Pros The integrated tax/miles tracking. The Ehub is easy to use. Cons In order to update a a fuel stop I missed, I have to upload a spreadsheet into the website. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing EROAD I did not want an app only based unit. Review Source Response from EROAD May 24, 2019 Thank you for your feedback. You can easily add a one-off fuel transaction without uploading a spreadsheet. Just contact our Customer Support at 1-855-503-7623, choose option 3 for help with Depot, and they can walk you through the process. - Your EROAD Team FC Fred C. Controller Oil & Energy Used the software for: Less than 6 months ### "Satisfied with Product" May 21, 2019 4.0 Pros Very efficient production of critical compliance documents including logs, inspection reports and IFTA reports. Our drivers learned the system with a single training session. Cons Navigating all the data in Depot was a little overwhelming at first. But once you identify key reports, it becomes easier to use. Review Source Response from EROAD May 22, 2019 Thanks for the review, Fred. Depot is home to a range of powerful tools and insightful reports, so we get that it can be overwhelming at first. That's why we have a ton of resources available, including our Helpsite, Webinars, and Customer Success team, to help make sure you're getting the most out of our solution and up to speed quickly. - Your EROAD Team DH Dauri H. Safety/Benefits Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Makes Life Easier" December 6, 2019 5.0 Thia has made my life so much easier to no what's going on with our drivers. Pros I can look at a screen and see where my trucks are and how fast they are going. One look and I have an idea of what's happening. Cons If a driver accidentally puts their-self into a driving event it starts their clock . Sometimes it puts a driver in drive under 5 mph. Switched from [Motive](https://www.capterra.com/p/138669/Motive/) Very bad customer service Review Source Response from EROAD December 10, 2019 Thanks for the review, Dauri! - Your EROAD Team CK Chris K. DOT manager Oil & Energy Used the software for: 6-12 months ### "EROAD USE" December 9, 2019 5.0 EASIER TO MAINTAIN FLEET. Pros I LIKE THE EASE OF USE BETWEEN MOBILE AND DESKTOP APPLICATIONS. CUSTOMER SERVICE WHEN IT IS NEEDED IS QUICK. Cons I HAVE NOT FOUND ANY CONS AT THIS TIME. Review Source Response from EROAD December 11, 2019 Thanks for the review and being an EROAD customer, Chris. - Your EROAD Team EM Erin M. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Say NO to OmniTracs" May 14, 2019 5.0 Pros The software and people that work for EROAD are SO beyond friendly. We switched over from Omnitracs to Eroad and the difference between the two companies are amazing. We are paying less a month and the services are incredible and easy to use. Cons When we first got them it only gave us three options on the actual ELD so I had to go into the computer to change it. I also must say that the Omnitracs logs were much easier to edit than EROAD. Review Source Response from EROAD May 24, 2019 We're so glad we could show you a different (and better) fleet telematics experience, Erin! Thank you for being an EROAD customer. - Your EROAD Team JA Jamie A. bookkeeper Renewables & Environment Used the software for: 1-2 years ### "great product" September 5, 2018 5.0 Pros ease of use, quick training, great support Cons more options cost more, that's the only con Review Source Response from EROAD September 6, 2018 Thanks for the review, Jamie! We're glad it's been such a good experience for you. - Your EROAD Team DJ Debbie J. owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "ERoad is awesome" September 10, 2019 5.0 With ERoad we could track our service trucks and know just where they are so that we could route them to the next service call. Pros ERoad software is so easy to use that just about anyone can use it. The reports that it gives is great. The tracking ability is fantastic. Cons I didn't find anything that wasn't likeable Review Source Response from EROAD September 11, 2019 Thank you for helping us spread the word about EROAD, Debbie. We think customers like you are awesome, too! - Your EROAD Team sD sherrie D. accounting mgr Machinery Used the software for: Less than 6 months ### "CUSTOMER SERVICE" May 14, 2019 4.0 Pros quick and knowledgeable on questions/concerns Cons so far nothing, only had hooked up one da Review Source Response from EROAD June 20, 2019 Thank you for becoming an EROAD customer! We have a ton of resources available, including our Helpsite, Webinars and Customer Support team, to make sure you're getting the most out of our solution. And our Customer Success team is ready to help if you have any questions. - Your EROAD Team DD Dave D. Health and Safety Director Construction Used the software for: I used a free trial ### "EROAD vs. Reveal Connect" May 20, 2019 5.0 Unmatched technical support! Fast, friendly and knowledgeable! Pros Ability to manage unassigned/unidentified miles by assigning to the responsible driver in BATCHES, vs. one by one, saving us lots of time! Also, the ability of a driver to self-select appropriate exceptions/exemptions based on their shift assignments was very beneficial. Cons Limitations on time period for which historical driver activity reports can be run (less than 2 weeks). Review Source Response from EROAD May 28, 2019 Great feedback, Dave! We love when people demo our product and get to see for themselves the benefits of the EROAD solution and support. Our Customer Success team can be reached at 503-305-2255 and would be happy to walk you through any questions or reporting best practices. Thank you for choosing EROAD. - Your EROAD Team AO AMANDA O. Fleet Services Manager Construction Used the software for: Less than 6 months ### "Less than 90 days in." August 16, 2018 5.0 great so far! looking forward to utilizing it more as we go Pros It seems to be very inclusive and is extremely easy to use. Cons the inability to adjust reporting options. ie: adding mileage to the driver rankings or getting an over-speed report with user settings included. Review Source Response from EROAD August 21, 2018 Thank you for your feedback, Amanda. We have a ton of resources available, including our Helpsite, Webinars, and Customer Support team, to help make sure you're getting the most out of our solution. Please contact us at 1-855-503-7623 and we will be happy to assist. - Your EROAD Team AB Anton B. Owner Operator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "ERoad is one of the best! " May 14, 2019 5.0 It tracks ifta for me. Pros User friendly and easy to understand. Customer service also is top notch! Cons None that I could think of. I have enjoyed using this service. Review Source Response from EROAD May 24, 2019 Thank you for your great review, Anton. We appreciate you being an EROAD customer. - Your EROAD Team VR Verified Reviewer Office Manager Building Materials Used the software for: Less than 6 months ### "Excellent Product, Excellent Service" May 14, 2019 5.0 IFTA reporting Pros It meets all of the needs we have and more. Cons Didn't need all the features but had to pay for them to get what I needed. Review Source Response from EROAD May 16, 2019 Happy to hear our solution is meeting all your needs and more! Thank you for being an EROAD customer. - Your EROAD Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.