Eightfold.ai Ratings

Overall
4/5
Ease of Use
3.8/5
Customer Service
4/5

About Eightfold.ai

For companies with more than 1,000 employees, Eightfold delivers the #1 Talent Intelligence Platform, the most effective way to identify promising candidates, reach diversity hiring goals, retain top performers, and engage talent. Eightfold's patented artificial intelligence-based platform empowers enterprises to turn talent management into a competitive advantage. Trusted by world class brands such as Conagra, Micron, UI Path, Nutanix, Tata, Hulu, MobileIron, WP Engine and others. Learn more about Eightfold.ai

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Showing 10 of 10 reviews

Showing Most Helpful

Showing 10 of 10 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Kevin L.
Director, Talent Acquisition
1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019

“Fantastic next generation product that helps elevate your recruiting team's impact on the business. ”

OverallIncredible attention paid to customer's wants within the platform and always striving to take the product beyond what it's currently capable of. They are not happy staying stagnant in what they offer which is incredibly refreshing.
ProsGreat AI powered lead generation from existing candidate pool. Great email tool for not only initial outreaches but scheduled follow ups. Super helpful Chrome plug in that integrates/ expands external searches into existing talent pools. Incredible customer support and proactive development team.
ConsLacks some deeper user analytics insight. Hoping for a more robust customizable and personalized home page to navigate through different stages of the recruiting process.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019
Max B.
Recruiting Operations Manager
Computer Software, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 6, 2019

“Supercharging our ATS”

OverallOverall Eightfold has been great for our team and continues to help us hire faster and more efficiently.
Pros- Stack ranking applicants - Revisiting old, forgotten candidates for new roles - Diversity analytics!
Cons- The chrome extension on top of LinkedIn is a bit clunky - Data exports are large and different than what the dashboards show - Data fields from our ATS (Lever) don't perfectly match up with the filters in Eightfold
Reviewer Source 
Source: Capterra
November 6, 2019
james b.
Director, TA Analytics and Automation
Information Technology and Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 11, 2019

“Eightfold optimizes recruiting efficiency ”

OverallEightfold increased our productivity per recruiter by over 50%.
ProsHuge time saver in finding candidates. Instead of searching for candidates through keywords Eightfold brings candidates to you, we spend very little time now finding the right candidates to reach out to and more time interviewing.
ConsIt's not an ATS and therefore at some point you do have to move btwn Eightfold and your ATS.
Reviewer Source 
Source: Capterra
November 11, 2019
Jason S.
VP Integrated Marketing
201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019

“This is the recruiting talent acquisition software we've all been waiting for.”

ProsEasy to use software to help sourcing. It combines data on candidates in an intelligent way and then provides workflow for recruiters to quickly and efficiently do personalized outreach to people who are a good fit for roles. Think of a talent-focused Salesloft with an intelligence and performance management layer on top.
ConsThe main thing that we've struggled with is getting hiring managers and other business leaders to do sourcing. The platform makes it simple for them to source, though I'd love to see more performance metrics tied to hiring manager activities.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019
Ashley C.
Sr. Talent Acquisition Specialist
Computer Software, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“Excellent Product -- Couldn't Like it More”

OverallIt's been a total game changer
Pros-Great customer service -Saves me HOURS of time everyday -A technology is light years beyond any product I've ever used
ConsI wish that they would push the dashboards to the front page
Reviewer Source 
Source: Capterra
November 7, 2019
Lindsay F.
Program manager
1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019

“Join the future of the TA space”

ProsCutting edge of the industry-- the team behind this software is investing a lot of time thinking of the next big thing to transform the TA space. They're excited to work closely with their partners to continuously grow and iterate on their existing product.
ConsThey're still early in their journey-- if you're an agile company that is willing to put in the time to hop in on the product journey, that's great! However, you must be patient while the product works out a few kinks.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019
Brian` F.
Head of TA
501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019

“Changing the landscape of TA”

OverallEightfold is ahead of the curve and changing the way TA is operating / being structured to deliver quality in a much more timely and effective way. Thank you Eightfold!
ProsThe product is ahead of the curve and helping shape the way TA delivers talent and how they partner with the business to drive results.
ConsThe analytics aspect is great to look at but not being able to download and manipulate data is a feature I am excited to see them build on.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2019
Connie L.
Sr. Tech Recruiter
Insurance, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
November 4, 2019

“Good tool for recruiting”

OverallBeen pretty good, lots of potential once some enhancements are made
ProsEase of multiple outbound emails. Great potential
ConsSome functionality hasn't been completely flushed out, seems like users are making a lot of recommendations around product improvements
Reviewer Source 
Source: Capterra
November 4, 2019
Jennifer R.
Talent Acquisition Manager
Consumer Goods, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
November 11, 2019

“Do your homework”

OverallVery disheartening that the service and support is not where it needs to be.
ProsThe initial ideas behind the functionality of Eightfold were ideal for an industry with such steep competition.
ConsThe fact that the integration has not even completed and we started this process in April of this year. Many issues along the way.
Reviewer Source 
Source: Capterra
November 11, 2019
Aileen L.
Recruiter
Design, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
October 31, 2019

“Still use LinkedIn”

Proshave used efn search. nice to get more candidate names from here.
Conscalibrating does not provide me candidates candidates that I need. I still get more candidates from LinkedIn.
Reviewer Source 
Source: Capterra
October 31, 2019