# Phinity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Phinity the right Integrated Risk Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176995/Phinity/reviews --- Phinity 4.5 (11) [View alternatives](https://www.capterra.com/p/176995/Phinity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Phinity Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Senior Information Security & Risk Consultant Computer & Network Security Used the software for: 2+ years ### "Phinity Platform Review" July 14, 2021 5.0 The Phinity platform is very intuitive and easy to use. It offers a wide range of features which allow an organisation to manage their risk from a holistic perspective. With the ever growing list of features, I have no doubt that this platform will continue to grow in a positive and upwards direction. Pros \- The platform is very easy to configure and allows for many use cases. - The support team behind the Phinity platform is superb and friendly. - New feature requests are considered and implemented very quickly. - As it is a SaaS solution, with the remote working conditions currently experienced around the world, all employees can continue to make use of the platform regardless of their location. Cons \- Cant fault the platform at this stage. Review Source YP Yazeed P. Head of Operations Insurance Used the software for: 2+ years ### "Phinity " November 30, 2022 4.0 Our Quality Assurance process has always been manual, and since implementing phinity it has allowed us to streamline our process=, making it 95% automated and it takes a quarter of the time to complete. Pros Very easy to use, help manage risk more effectively. Takes alot of the manual work away, so that the focus can be more on the meaningful analysis and feedback to clients. Admin has totally been removed after using this system for our Quality Assurance process. Cons The system is constantly being updated and improved, which means that the developers are always taking clients feedback in consideration. However this is not always communicated in the most effective way. Review Source DG Dindo G. Manager Accounting Used the software for: 6-12 months ### "Phinity is very good quality tools for ISMS requirements" December 12, 2021 4.0 Pros The Phinity software is a very customizable solution for ISMS requirements, very useful in running our Business Impact Assessment, Risk Assessment, and Asset Classification. Its easy to navigate, easy to extract data and good quality tools for ISMS Cons The search functionality and filtering of search results need enhancement. i.e. having dedicated search and filter functions that are always visible to users, above the table rather than in table/columns format similar to Excel filtering. Be able to choose the Register table column directly by the users when looking at the data. Review Source JH Juan-Pierre H. Risk Manager Banking Used the software for: 2+ years ### "Third Party Due Diligence Made Easy" July 12, 2021 5.0 Pros Easy to create customisable questionnaire and email templates, straightforward to add a third party to the system, easy to add data fields to the system, straightforward to generate questionnaires and send to a third party, the system notifications that a response has been received, capturing review comments against responses from a third party in the review screen. Cons No high level questionnaire status overview dashboard, unable to access at a granular level responses data via a direct feed Review Source KD Kevin D. Director Information Technology and Services Used the software for: 2+ years ### "PRS Review" February 11, 2022 4.0 Phinity Risk Solutions offers one single platform that integrates all elements of risk management from procurement risk to information security risks. Pros Bulk Onboarding of suppliers Very customisable to cater for any organisations internal processes Integration across the different modules of the platform Automated triggering of different supplier assessments based answers to initial onboarding due diligence Cons Dashboard Reporting is acceptable, but can be improved upon. Review Source AS Abigail S. Senior Compliance Manager Insurance Used the software for: 2+ years ### "Abigail review" July 6, 2021 5.0 Business problems solved with Phinity: 1. Compliance risk assessments 2. Cyber risk assessments 3. Annual compliance declarations Determine the exceptions and outliers, which in turn provides the data for Compliance and Internal Audit to base their audit scopes on Pros Easy to use Value for money Easy to implement Cons Nothing negative to note about the software Review Source PC Peter C. CPO Financial Services Used the software for: 2+ years ### "Service is outstanding " May 10, 2022 5.0 Excellent teamwork Pros What we like most about this software is that it is flexibility, configurable and we are able to customize it. Cons There is nothing we least like about this software. Reason for choosing Phinity n/a Review Source WJ Wiehan J. IT Compliance Administrator Financial Services Used the software for: 1-2 years ### "Phinity review as a previous User and Administrator of the software." July 1, 2021 4.0 Pros The product is really easy to use, and if you use the specific modules for the specific purpose for what it was developed you would be extremely happy with the product. Cons When I used the product it was still fairly new however during the 2 years that I worked with the product I have seen the various improvements and additions that were made to enhance the product. All the questions around usability was address, however I still would like to see the reports be presented in a better extracted version. (e.g. PDF) with more consolidated reporting. Review Source AH Aeyshaa H. Junior Ops Administrator Information Technology and Services Used the software for: 6-12 months ### "Phinity risk solutions software review" May 17, 2021 5.0 Mobius Consulting uses Expedient to automate our project lifecycle process. We use it on a day-to-day basis to improve our operations. The Support and Development team continuously improves the platform and works with us to identify practical solutions/ additions. We've noticed efficiencies since we've adopted the Expedient solution for our automation of our project lifecycle process. Pros All features helped our process equally. I believe the project is easy to use as the platform is very user-friendly. The integration process was easy as we didn't have any software to help with our processes before. Cons We do not have any software that we do not like in the Expedient instance. Review Source DP Dillon P. Specialist Information Technology and Services Used the software for: 1-2 years ### "Dillon Petersen Review" July 5, 2021 4.0 Pros very easy to setup and deploy the questionnaire Cons Outstanding assessments just gets greyed out (easy to miss) would be nice if it could be color coded depending on how long the assessment is incomplete Review Source RH Roelien H. Principal Consultant Consumer Services Used the software for: 6-12 months ### "Using the Expedient module" June 15, 2021 5.0 The support team is friendly and always willing to help Pros using Expedient has streamlined our project opening and administration process. Opening and capturing important project information is now more automated and central. Cons Nothing at this stage that has impacted the ability to use the software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.