# Loyalty and Rewards Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Loyalty and Rewards the right Membership Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177012/TADA/reviews

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Loyalty and Rewards

4.6 (11)

[View alternatives](https://www.capterra.com/p/177012/TADA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of Loyalty and Rewards

Ease of use

4.5

Customer Service

4.5

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Farah F.  
Senior Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Grow your business with Tada"

March 12, 2020

5.0

After Surface join Tada, we can see things clearly from the customers perspective. We use Tada survey to collect all the information from customers experience.

Pros

Get in touch with your customers easily, sending out all the informations that we have, and measuring the behavior of the customers.

Cons

I wish tada could have a feature of point transfer

Review Source

Response from TADA

March 13, 2020

Hi Farah, We are thrilled to have you as part of the TADA family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!

ADW

April D W.  
administration  
Retail  
Used the software for: Less than 6 months

### "savings and rewards are always a winner"

November 23, 2024

4.0

i like the amounts for receipts. they arent cheap when it comes to rewarding you for your time and spending. so far, the only thing i dont like is only able to trade for gift cards. this day and age, many companies now offer bank withdrawl even at high withdrawl limits, its worth it. especially when you build your savings up anyways its all extra anyways why not be able to deposit to my bank

Pros

the many ways that they incentivize scanning receipts and turn them into cash. its not just one specific area they accept receipts for, more options here than many others ive seen

Cons

ive not found a way to withdrawl to bank account which is my down fall. if they fixed this option instead of only gift cards id rate it ten stars

Switched from

[Receipt Stash](https://www.capterra.com/p/176221/Receipt-Stash/)[Receipt Bot](https://www.capterra.com/p/183249/Receipt-Bot/)

just got curious researching ways to save money and found this app and decided to give it a try. defintley dont regret that decision thus far..

Review Source

uM

uzman M.  
officer  
Banking  
Used the software for: 1-2 years

### "adaptable media for users"

September 11, 2020

3.0

Good in coordination but not adaptive for system improvment

Pros

I like the flexible setting on dashboard for tada menu that easy for us to operate.

Cons

this software has a limited menu that we can use. for example for the menu that needs formula or spesific condition.

Reason for choosing Loyalty and Rewards

because of our experience before by using tada.

Review Source

VR

Verified Reviewer  
Channel Development Manager  
Medical Devices  
Used the software for: 6-12 months

### "It's very useful platform for customer management"

September 10, 2020

5.0

It's very helpful to get the updated and valid data of all of our customers

Pros

It's very user friendly so that make this software very interesting to be used for daily work activities

Cons

We should download the member list data first to get the numbers of registered members at certain month

Reason for choosing Loyalty and Rewards

Already available at 4 countries (Indonesia, Malaysia, Philippines, Singapore)

Review Source

Sheikh S.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Easy Software & Excellent Support "

November 14, 2020

5.0

Overall It’s really helpful and their customer support is excellent.

Pros

Well organized dashboard and UI is simple that makes TADA more attractive. It helps us to get in touch with our customers. Customers are your best referral to grow your business and it makes it easy to turn your loyal customers to be your referral partner. The campaign feature helps to reach customers.

Cons

Don’t have any issues yet. Team TADA is continuously updating its software.

Alternatives considered

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Reason for choosing Loyalty and Rewards

It’s simple and easy to use.

Review Source

NP

Nadia P.  
General Manager  
Cosmetics  
Used the software for: 1-2 years

### "Happy Loyal Costumer"

September 16, 2020

5.0

easy to navigate, great value of money, make promotion cost less (overall)

Pros

simple UIUX makes it easy for my marketing team and finance team to navigate around

Cons

overall we don't have any complaint about the software, it's rarely glitch, works very well, easy to navigate also.

Reason for choosing Loyalty and Rewards

good support system (TADA team), always open for brainstorming on idea how to increase retention rate, basically we choose TADA due their team is very close to us like they were part of our company. thank you TADA support team, keep up the good work

Review Source

SR

Sisca R.  
Assistant Trade Marketing Manager  
Retail  
Used the software for: 6-12 months

### "TADA as your loyalty program partner-"

September 10, 2020

5.0

1\. The loyalty program is run very well 2. Easy to do 3. Account Manager and Project Manager very helpful 4. Happy to cooperate

Pros

I am on behalf my company partnered with TADA since January 2020. I like about the easyness of deployment, it feels like I am not really learn something that very new to me. It's simple, yet helps us so much to reach our company goal related to loyalty of the customer & consumer. The customer service and account manager is also very good and helpful

Cons

Maybe there's small detail that can be improved, such as the database of the Area (e.g : choose Province and then City), etc

Reason for choosing Loyalty and Rewards

Easier, more stable

Review Source

AS

Ari S.  
Digital Marketing  
Hospitality  
Used the software for: 2+ years

### "First Choice Loyalty Customer with TADA"

May 19, 2021

5.0

All Good!!!

Pros

The First - Dashboard its a very nice and helpful. ; Second - UI/UX to Apps Android or IOS most easy use. ; Third - Team Support always friendly & gave solution.

Cons

May be, you can improve a manage & partnership to booking engine or channel manager hotel.

Review Source

MS

Michelle S.  
Founder  
Apparel & Fashion  
Used the software for: 6-12 months

### "Development process with tada"

August 26, 2020

5.0

The training comes late after the product is being reviewed by users and the marketing tools support also coming late

Pros

Tada can reach our target by supporting our marketing campaign digitally which help our company to minimize the offline marketing effort. The support means the facilities that comes by one solution software.

Cons

For the dashboard itself is easy to use and the insight is eye catching about the software.

Reason for choosing Loyalty and Rewards

Brand image is trusted

Review Source

VR

Verified Reviewer  
Corporate Sales  
Food & Beverages  
Used the software for: Less than 6 months

### "Experience review"

March 9, 2020

4.0

Pros

Campaign feature, push notification messages

Cons

Maybe the sherlock score analysist about the member

Review Source

Response from TADA

March 12, 2020

Hey, We are happy that you had a positive experience at TADA! We value your input and encourage you to let us know more details about your experience with us. Please contact us through email at inquiry@usetada.com

AC

Adina C.  
Marketing Supervisor  
Food & Beverages  
Used the software for: 6-12 months

### "Tada Review"

February 27, 2020

5.0

All good!

Pros

Lots of relevant merchant that i personally like (as a user)

Cons

More popular merchant should be included

Review Source

Response from TADA

March 2, 2020

Hi Adina, Thank you for the great review and sharing your kind words with us! The team at TADA is thrilled you're happy with our services.

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