# Skimmer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Skimmer Software - reviews, pricing plans, popular comparisons to other Pool Service products and more. Source: https://www.capterra.com/p/177014/Skimmer --- # Skimmer Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skimmer ## What is Skimmer? Skimmer is America’s #1 pool service software. Our mission is to modernize the pool and spa service and repair industry through easy-to-use software and best-in-class support. Over 27,000 pool service professionals servicing 700,000 pools in North America use Skimmer to get organized, get paid faster, and grow their businesses. ## What is Skimmer used for? [Pool Service](https://www.capterra.com/pool-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 229 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $49 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Field Service Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Pool Service / 2026 Our "Best of" badge program showcases products with the highest ratings... - Pool Service / 2026 ## Skimmer alternatives [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (1,462)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (27)](https://www.capterra.com/p/194225/Pool-Brain/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177014/Skimmer/alternatives/) ## FAQs about Skimmer Overview ### What problems does Skimmer solve? Skimmer solves disorganized pool service operations by centralizing route scheduling, service history, chemical readings, photos, work orders, billing, and customer updates. It reduces billing delays, missed upsell revenue, service disputes, and poor technician accountability. Pool service owners, office administrators, and field technicians benefit most from the clearer workflows and visibility. Answer based on 167 reviews Overview ### Which roles and teams benefit most from Skimmer? Skimmer is most used by pool service business owners, operators, and executives who need visibility into routes, customer accounts, and technician performance. Office managers and administrators rely on it to schedule work, manage billing, and track service history, while service managers and pool technicians use it to document visits and streamline field operations. Answer based on 229 reviews Overview ### What company size and industries is Skimmer built for? Skimmer is built for small businesses in pool service and pool repair, with 100% of reviewers coming from small companies. It serves Consumer Services most often at 38%, followed by Construction at 13% and Recreational Facilities and Services at 11%, and is most commonly used for pool service. Answer based on 229 reviews Features and Usability ### What are the key features of Skimmer? Skimmer includes core pool service management features like route optimization, scheduling, work order management, billing and invoicing, and customer records. Differentiating features include chemical usage tracking, service history with photos, inspection checklists, customer notifications by email, and mobile access for technicians handling service stops, repairs, and payments. Answer based on 98 reviews Integrations ### Which third-party tools and platforms does Skimmer integrate with? Skimmer integrates with QuickBooks Online and QuickBooks for accounting and invoice syncing, plus Stripe Billing and Stripe for payments. It also connects with Google Workspace for email and scheduling, Biller Genie for invoicing workflows, and Google Maps and Microsoft Azure through its official integration catalog. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on Skimmer? Skimmer is generally quick for teams to adopt, with many users saying technicians and everyday staff can use it easily. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Admins or teams migrating from other systems may need more time to learn formatting, features, and setup details. Answer based on 22 reviews Getting Started and Support ### What customer support options does Skimmer offer, and how do users rate the experience? Skimmer offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, easy to reach, and helpful, with quick callbacks and clear answers. Some mention slower responses during busy periods and occasional frustration when bugs or invoicing issues took longer to resolve. Answer based on 98 reviews Features and Usability ### How well does Skimmer handle route management? Skimmer makes daily route planning and technician navigation easier for many pool service businesses. Small teams and growing companies like the route organization, stop details, and map app links, though some users want better route optimization, easier stop reordering, clearer map views, and fewer duplicate or refresh issues. Answer based on 45 reviews Features and Usability ### How good is Skimmer for billing and invoicing? Skimmer makes billing and invoicing straightforward for many pool service companies, especially teams replacing paper or separate tools. Small businesses like the easy invoice creation, service history, and payment tracking, though some users still want more billing options, mobile access, PDF invoices, and fewer added costs. Answer based on 29 reviews ## Who uses Skimmer? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 178 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 178 reviews Entrepreneurs/Owners 22% Entrepreneurs/ Owners 22% Administrative 20% Facilities & Maintenance 9% Customer Services & Support 9% Others 40% Top industries Based on 178 reviews Consumer Services 44% Recreational Facilities and Services 19% Construction 17% Chemicals 12% Other 8% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Service History 4.9 (176) 88.64% of 176 reviewers that rated this feature as important or highly important You get detailed records of past services, chemical usage, and repairs, all easily accessible. Reviewers appreciate being able to quickly answer customer questions, track work, and reference history, though some mention the interface could be more intuitive for finding information. Maintenance Scheduling 4.9 (156) 78.85% of 156 reviewers that rated this feature as important or highly important This aspect helps you schedule and track recurring maintenance tasks, ensuring nothing slips through the cracks. Reviewers indicate it’s easy to set up, keeps teams organized, and reduces missed services, making routine maintenance and planning much more manageable. Route Optimization 4.8 (143) 76.22% of 143 reviewers that rated this feature as important or highly important With this capability, you can plan efficient routes, save time and fuel, and easily adjust schedules. Reviewers appreciate the time and cost savings, though some say optimization sometimes requires manual tweaks for best efficiency, especially with larger or complex routes. Image Capture 4.8 (125) 84.80% of 125 reviewers that rated this feature as important or highly important It gives you the ability to document work with real-time photos, providing proof of service and clear communication. Some reviewers find this builds customer trust, streamlines troubleshooting, and prevents disputes, though a few mention occasional app glitches when taking photos. Inspection Checklists 4.9 (115) 86.96% of 115 reviewers that rated this feature as important or highly important Skimmer offers customizable checklists that help you ensure every task is completed and reported. Users think these checklists improve accuracy, keep teams organized, and make it easy to communicate completed work to customers, building trust and consistency. Inspection Checklists 4.9 (115) 86.96% of 115 reviewers that rated this feature as important or highly important Create checklists and to-do lists that can be marked during inspection Skimmer 50 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides Record and track all relevant internal and external communications Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Accept and process credit/debit card transactions Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Store and access documents, forms, and photos in one centralized place Visualize locations on a map It gives you the ability to document work with real-time photos, providing proof of service and clear communication. Some reviewers find this builds customer trust, streamlines troubleshooting, and prevents disputes, though a few mention occasional app glitches when taking photos. Skimmer offers customizable checklists that help you ensure every task is completed and reported. Users think these checklists improve accuracy, keep teams organized, and make it easy to communicate completed work to customers, building trust and consistency. Create checklists and to-do lists that can be marked during inspection Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks This aspect helps you schedule and track recurring maintenance tasks, ensuring nothing slips through the cracks. Reviewers indicate it’s easy to set up, keeps teams organized, and reduces missed services, making routine maintenance and planning much more manageable. Access software remotely via mobile devices Access the system via a mobile application Accept and process online payment transactions Swipe a credit card or manually process payments while with the customer in the field Generate quotes or estimates for customers Receive data and information in real time Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data With this capability, you can plan efficient routes, save time and fuel, and easily adjust schedules. Reviewers appreciate the time and cost savings, though some say optimization sometimes requires manual tweaks for best efficiency, especially with larger or complex routes. Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources You get detailed records of past services, chemical usage, and repairs, all easily accessible. Reviewers appreciate being able to quickly answer customer questions, track work, and reference history, though some mention the interface could be more intuitive for finding information. Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (229) 4.7 Based on 229 reviews ## Pricing Value for money 4.8 (224) Free Trial Basic $49.00 Usage Based,Per Month Value for money 4.8 (224) 4.8 Based on 224 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (221) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (221) 4.9 Based on 221 reviews ## User reviews Overall rating 4.9 Based on 229 reviews Filter by rating 5(219) 4(7) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent CK Christopher K. Owner Retail ### "Must have for the pool pro!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 It’s been a lifesaver for a new business owner. The support has been fantastic. Plenty of resources available that I still have not tapped into, but I will be soon. Pros Sales tracking. Excellent customer support. Business growth assistance. Training videos. Route planning. Cons For the price, needs to include expense tracking as well. That would make it a one stop shop. Also need to be able customize checklists per customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amber W. Branch Manager Recreational Facilities and Services ### "Skimmer is GREAT for the Pool Professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 So far, I do love the growth Skimmer has brought to our company overall. I feel that the company as a whole is more organized and has better overall management of technician routes as well as work orders, etc.. Pros I love how Skimmer has all your customer base information in one place. It makes it easy for an overview of what technicians are doing out in the field. Our customers love the daily reports and as a Branch Manager, I love the the birds eye view. Cons As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things. May its available, but its not something I have found. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kent P. Owner Consumer Services ### "Skimmer is great for pool pros" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 My overall experience with Skimmer has been great. Its affordable and I couldn't imagine running my pool route without it. Pros Skimmer streamlines just about everything in my daily workflow. Customer Service is responsive to issues and improvements. Cons There are a few things I'd change for how I specifically work, like assigning customers to different service package tiers that I offer, and the tasks that go along with them, but that's not a major issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jarrett P. Owner Consumer Services ### "Skimmer clears hurdles with ease!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 I love skimmer. It has completely changed my day-to-day operation of my business. I can't praise them enough for the forward thought processes for better ways of doing things and automating tasks that use to take forever. Pros I love that I get to talk to a real person when I call in and they take consideration of my problem or solution needs professionally and with great curtesy. Cons Very rarely, I run into something I need to be able to do from the app versus the web interface, but I usually can call and see if there is a better way to do it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) they suck and are not great at giving me tools for what i need in my specific industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LO Larry O. Owner Facilities Services ### "Skimmer Rocks! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 29, 2026 We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! Great program!! Pros Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs! Cons Anything that we liked least about skimmer in the past, has been improved tremendously across the platform. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [LOU](https://www.capterra.com/p/230933/LOU-2/) Reasons for choosing Skimmer We started with skimmer and over the months and years has really been paying attention to us in the field our needs and have come through!! Plus we didn’t want to lose our history. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dillon W. Owner Operator Facilities Services ### "Makes life easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2026 Overall skimmer has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be! Pros It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster! Cons The only thing I kinda dislike about skimmer is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Robert R. Swimming pool service tech Recreational Facilities and Services ### "Overpriced! Skimmer, the app pool professionals used to use" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2026 Unfortunately skimmer app is no longer a leader in the pool service software world. Pricing has quadrupled over the last 5 years, when I started using the app everything was included at one nice affordable price, now the price is astronomical and doesn’t make sense. Skimmer has addressed this issue by offering a low level version but they remove all of the cool and super useful features that made the app great forcing me to use the competitors. Pros Skimmer is a good app and easy to use, it has some decent features especially with a team of pool professionals. Cons Customer support has gone down hill, pricing has spiked in a world of free apps, not sure how much longer skimmer will be around at the prices they charge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Sporting Goods ### "Put away the post-its and use Skimmer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2026 Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized. Pros Skimmer makes it easy to keep my billing clean. I can see where my customers stand from several places on the desktop and on the mobile app. Plus, there are lots of tutorial videos that help shorten the learning curve. The couple of times I did need additional help I received quick answers from customer support. Cons The price Skimmer very is competitive compared to the other options but being a cheapskate I would still like to pay less. Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reasons for choosing Skimmer I spoke with other pool techs and they seemed to like Skimmer and said it was the most popular. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Thanks for your awesome review! Glad Skimmer is helping you run your business more efficiently Gary H. Owner Recreational Facilities and Services ### "Skimmer is a game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2026 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, Skimmer has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have Skimmer, GET IT! Trust me. You'll love it. Cons There are no cons. Skimmer is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! DM Denise M. VP Of Operations Building Materials ### "Skimmer is a Fantastic Software for Pool Professionals " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 My experience has been outstanding. The software is easy to navigate, easy to understand and performs very well. Pros I love the ease of use and the technician management. Skimmer is continuing to do upgrades to make their product better. Cons In the busy season, which can be expected, maybe a quicker response from support. They are always responsive, however, just a bit slower in the busy season. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Denise! Thanks for taking the time to write this review! We appreciate your business! [View all Reviews](https://www.capterra.com/p/177014/Skimmer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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