# Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skimmer the right Pool Service solution for you? Explore 229 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177014/Skimmer/reviews --- Skimmer 4.9 (229) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Skimmer Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs!“ March 29, 2026 AW Amber W Branch ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 6-12 months. “As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things.“ May 7, 2026 CG Cheyenne G Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized.“ December 8, 2025 RP Ryan P CEOSports, Self-employedUsed the software for: More than 2 years. “Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers.“ August 23, 2025 CD Cindy D Member OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management.“ December 5, 2025 BT Ben T OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store.“ January 23, 2025 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! “ March 29, 2026 PF Preston F Owner OperatorConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system.“ September 19, 2025 ## Showing most helpful reviews Showing 1-25 of 229 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Skimmer is a game changer!" February 21, 2026 5.0 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have , GET IT! Trust me. You'll love it. Cons There are no cons. is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review Source Response from Skimmer February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! MB Matthew B. Owner Consumer Services Used the software for: 2+ years ### "My honest Skimmer Opinion" November 19, 2025 5.0 It’s honestly been great! Customer service is top notch, security is great, and they always fix issues quickly. If there are any issues, they’ll let you know about them and what’s being done to resolve them. 10/10 experience. Pros I’m big on looking professional and has the most professional interface for users and customers. The overall value for money spent is well worth it! Cons I’d just like to be able to see all stops for all days on the same map and be able to route. Maybe that’s something that can be done already, I’m just unaware. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer User interface and ease of use. The follow portions for customers are top tier compared to other programs from what I’ve found. Review Source Response from Skimmer November 20, 2025 Hi Matthew! Thanks for the great review! We’re glad Skimmer helps you present a professional experience for both you and your customers. On the map view question, you can actually see all your stops for the day using the Schedule Daily View feature. If you ever want a quick walkthrough, our support team is always happy to show you how it works. Really appreciate the kind words about our customer service, too. Thanks for choosing Skimmer! MW Marc W. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Broken software " November 8, 2022 1.0 No benefits, just pain. We are moving away from . It is a horrible product. Pros The ease of implementation. The app is intuitive. Cons Several. The app is buggy and for the first year of use, whenever we would complain about a software issue, personnel would blame us - either our internet connection wasn’t good enough, we were out of date on updates, or the software wasn’t intended to be used with Chrome. They would never accept responsibility. Invoicing within the program has been promised for more than a year. It still is t ready. Now, the ability to transfer invoicing to Quickbooks is broken. It has been broken for more than a week and all we get is “sorry for the inconvenience.” Review Source DW Dillon W. Owner Operator Facilities Services Used the software for: Less than 6 months ### "Makes life easy! " March 28, 2026 5.0 Overall has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be! Pros It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster! Cons The only thing I kinda dislike about is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly. Review Source RP Ryan P. CEO Sports Used the software for: 2+ years ### "Best software available " August 23, 2025 5.0 Amazing. Has brought me to a level in my pool career that I thought I would never reach from the office to the chemical testing in the field. Complete game changer. Pros I’ve used the platform for over four years now, one of my favorite features would have to be the versatility in the field with the admin capabilities, creating work orders adding new customers. Cons Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not. Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer The interface of is user friendly, the other software was like running in circles just to get a guy on the schedule, the techs in the field hated it Review Source Response from Skimmer September 26, 2025 Thanks for the great review, Ryan! We'll get your feedback to our product team! PF Preston F. Owner Operator Consumer Services Used the software for: 2+ years ### "Best Pool Service Software" September 19, 2025 5.0 is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful. Pros Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful. Cons Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Familiarity, ease of use, integrates with QB online Review Source Response from Skimmer September 29, 2025 Hi Preston! Thanks for the thoughtful feedback! We’re glad Skimmer makes it easier to manage reporting, email notifications, and all things pool service and that the customer portal has been such a helpful tool for your business. We appreciate your notes on payment timing and equipment options. Expanding the equipment database is on our radar, and we’ll continue improving in that area. Thanks again for choosing Skimmer! CD Cindy D. Member Owner Construction Used the software for: 2+ years ### "Skimmer-the Perfect Fit" December 5, 2025 5.0 We have used since 2022. I tried a couple of other softwires prior to committing to Skimmer. The fact that Skimmer was developed specifically for the pool cleaning industry makes it a perfect fit for us. Pros The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management. Cons The fact that it is an app is a double edged sword, it is easy to use, but like any app, sometimes has its glitches that can be frustrating. Switched from [ION](https://www.capterra.com/p/205019/ion/) Just could not get it to flow - it was like putting a square peg in a round hole Review Source Response from Skimmer December 8, 2025 Thanks for the great review, Cindy! We're glad you're here! BL Braeden L. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "The All In One Pool Service Solution" August 29, 2025 5.0 After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars Pros I like the integrations that have been added lately and being the one stop software for my company. From Invoicing and to dosing. Cons There seems to be bugs often, while fixed quickly, can be annoying on the service day. Only one on the way text recipient. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reason for choosing Skimmer seems more motivated to make a better product than the competitors Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The focus directly on the pool service industry Review Source Response from Skimmer September 26, 2025 Thanks for the review, Braeden! We love that Skimmer is saving you countless hours and hundreds of dollars! We hear you on how annoying bugs can be. Rest assured, we are working on on a ton of tooling and under the hood monitoring to make your Skimmer experience even better. CC Chris C. Owner Consumer Services Used the software for: 2+ years ### "Skimmer Pro " May 9, 2025 5.0 In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested. Pros Easy to use app in the field and most applications are simple and straightforward. Aapreciate they are continually adding features. Cons Pricing model makes for no way to improve your costs as you pay per customer once over the starter package. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Customer reports better and mobile app in the field by far superior. Switched from [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/) Better mobile application. Features are easy to navigate. Review Source Response from Skimmer May 22, 2025 Hi Chris, thanks for the review. We're happy to hear that Skimmer adds value to the service you're able to provide to your pool owners. I'll have your Customer Success Manager reach out to discuss pricing options! CY Colte Y. Owner Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service App" January 28, 2025 5.0 I’ve used other apps and none of them come close to the ease of use and built in features of . Pros Ease of use for techs and office staff. The addition of automatic billing and a customer portal are also great. Cons It doesn’t come with the ability to send quotes on the cheapest plan. I’m a small company and I’m planning to stay relatively small with maybe a slightly higher price. It will take me a while to get these customers so the “0-50” option doesn’t quite fit for me. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) is the absolute best pool service app on the market. Review Source Response from Skimmer February 11, 2025 Colte, Thanks for the great review! We hear you on quotes, and our Scaling Up tier is about to get some exciting new features. Head over to getskimmer.com/resources and check out our Price Increase Toolkit! SS Shaun S. Business owner Consumer Services Used the software for: 1-2 years ### "Easy to use." February 4, 2025 5.0 has made life as a pool pro much easier! Pros is easy to use and customizable. Cons Nothing so far after about 2 years of use. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reason for choosing Skimmer It looked more along the lines of what I needed to run my business and they had a free trial at the time. Review Source Response from Skimmer February 11, 2025 Thank for the five star review, Shaun! We're glad you're with us! MH Mark H. Owner and Pool Guy Consumer Services Used the software for: 1-2 years ### "Love Skimmer" January 6, 2025 5.0 I've had a wonderful experience from stem to stern. Whenever I have a problem they're immediately responsive and very helpful. Pros Ease of use. Great customer service & tech help. My customers like the emails they're sent when I'm finished with pools. Billing is easy at it's most basic level. Cons Auto bill is confusing and I will be working on it soon with the stellar tech help. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[PoolCarePRO](https://www.capterra.com/p/177018/PoolCarePRO/) Reason for choosing Skimmer I just wasn't impressed. I know there was another system or two I tried on top of what was listed. None of them seemed to be intuitive in anyway. Review Source Response from Skimmer January 7, 2025 Wow! Thanks for the great review, Mark. We're glad you're with us! JD James D. Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Great product " November 28, 2024 5.0 It’s been great for the techs and the customers Make scheduling very easy and opens up communication with customers It helps us manage our techs and keeps customers informed Pros Easy to use. Able to update and make changes quickly Cons There really isn’t anything about the app that I dislike. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was recommended by some colleagues that have been using it Review Source Response from Skimmer December 20, 2024 We're glad you're with us, James. Ease of use is one of our goals! Thank you for your review! JR Jennifer R. Entrepreneur Facilities Services Used the software for: 1-2 years ### "Great Job Skimmer !" October 29, 2024 5.0 My overall experience has been very positive and useful. Has made keeping track of clients and invoices so much easier. Pros How user friendly it is. Easy to navigate and great for organization purposes. Cons I can not seem to be able to delete service locations. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Skimmer I felt it was a better fit for my type Pool Service Company Review Source Response from Skimmer December 20, 2024 We aim to make Skimmer user-friendly, and we're glad you noticed! Thanks for the awesome review, Jennifer! MW Michael W. Service Director Construction Used the software for: 2+ years ### "Thanks Skimmer" October 6, 2024 5.0 Pros The ease of navigating through the application. Cons Nothing that I can think of right now. Thanks again! Alternatives considered [LOU](https://www.capterra.com/p/230933/LOU-2/) Reason for choosing Skimmer was better suited for our weekly service needs. Review Source Response from Skimmer December 20, 2024 Thanks for the 5 start review, Michael! WS Wren S. Office Administrator Consumer Services Used the software for: 1-2 years ### "The greatest tool for a pool service company." September 19, 2024 5.0 Have been working as administration for 365 Pool Service for about a year now. is a huge part of my daily work life and it makes my job much easier by being streamlined to complete the daily tasks required of me. Pros Ease of usability. The fact that it is so well directed towards the pool service industry and as a result matches our needs so well. Cons The lack of a full calendar view, I would love to be able to see all jobs/work orders and even reschedule them just by moving them to another day/timeslot on the calendar. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Because it worked for both our service side and our repair (field service) side of things. Review Source Response from Skimmer September 24, 2024 Thank you so much for the five stars, Wren! We hear you on calendar view, and will have great news to share with you very soon! JM Jarrett M. Pool Service Technician Chemicals Used the software for: 2+ years ### "10/10 will do it again." July 15, 2025 5.0 10/10 will definitely keep using. We have been using for 2 years and 5 years prior with another company. We will not switch to anything else. Pool Brain has nothing on ! Pros The ease of using the program, and how all the functions and labels are laid out. Its very easy to find what you're looking for. Cons Some of the invoice and quote functions don't have a remainder counter, so when someone makes a down payment we cant just send the remainder and have to do math. Review Source Response from Skimmer July 18, 2025 Hi Jarrett! Thanks for the awesome review! We’re pumped to hear how much Skimmer has helped your team and that you’re sticking with us for the long haul. We appreciate the feedback and we're happy to let you know that an automated down payment feature is in the works now and should be live in just a few weeks, so watch out for that! Thanks again for choosing Skimmer! KS Kris S. Operations Marketing Coordinator Environmental Services Used the software for: 1-2 years ### "We love the Skimmer app—like, a lot." April 2, 2025 5.0 As a small business, anything that helps us stay organized, look professional, and save time is a huge win. does all of that and more. Creating, sending, and getting paid from invoices is incredibly easy and streamlined. It’s made our billing process smoother and more reliable, which our customers (and our sanity) appreciate. Our techs have been especially impressed with the new scheduling feature. It’s intuitive, easy to use, and has made routing more efficient than ever. It’s clear the team at Skimmer listens to customer feedback and actively works to improve the app in ways that really matter. We give Skimmer five out of five Skimmers! Thanks for helping us run a better business. Pros My favorite thing about the app is how it's always improving. There's always something new being added and they listen to their customers as well which helps guide how the app ios developed. Cons It still has some room to grow. I don't like how you can't actually delete locations from customer profiles. I've had to figure out a way to mark them "deleted" once a property manager sells a house. But they just pile up at the bottom of the list. There are some other things that I can't think of right now, but they're really small issues. Review Source Response from Skimmer April 3, 2025 Wow! Thanks for this incredibly detailed review, Kris! We'll keep working hard to deliver new features and keep you sane. :) KW Kyle W. Service Manager Construction Used the software for: Less than 6 months ### "Easy and Intuitive!" November 20, 2025 5.0 I've been to multiple companies in the last 15 years - and none of them have had a CRM module or software setup that has been as intuitive and easy as is in the pool industry. Pros The workflow improvements have been great - LOVE the new Jobs tab that allows you to see the entire job from Quote - to Approved Quote - to Work Orders (Completed Work Orders/Total Work Orders) - to Invoicing. So helpful to have everything on the same screen. Customer management is also extremely easy. Cons I'm still exploring - as I'm new to it - and new to the pool industry. I wish it was a little easier to be able to get to work orders for jobs. Review Source Response from Skimmer December 8, 2025 Hi Kyle, Appreciate you sharing this! Love hearing the Jobs tab is making things easier as you get up to speed. And thanks for the note on work orders, feedback like that helps us to improve. BT Ben T. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Best tool in my business (other than my pole)" January 23, 2025 5.0 Everyone has been really helpful, especially Arley in billing, helping me get my invoicing all setup! has empowered me to be more professional and efficient. Pros Created and optimized my route to be most efficient. Then I can create and track all work orders, parts added, chemicals added, and populate invoices accordingly, then collect payment all in the one app. Cons I’m still learning how to better utilize the shopping list, items needed on work orders. I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store. That’s probably more my own user ignorance than an app issue. Review Source Response from Skimmer February 12, 2025 Ben, thanks for the 5 stars! Please email me back so I know who you are and we'll get you a guide on work orders. We'll also pass along your note to Arley! EH Eric H. Owner and Operator Head Technician Recreational Facilities and Services Used the software for: 6-12 months ### "Eric Hatch Skimmer Review" March 7, 2025 5.0 \[sensitive content hidden\] has been great and is always there to help me with my customer service needs. Pros Very easy to use and tracks all my data! Cons When I open my route for the day it jumps to the work orders which is annoying and one extra step. Review Source Response from Skimmer April 3, 2025 Thanks for the 5 star review Eric! Glad to hear Skimmer is easy to use. That's what we aim for! Feel free to reach out to support so we can troubleshoot your issue. support@getskimmer.com JH Jeremiah H. Owner Consumer Services Used the software for: 6-12 months ### "Skimmer is wonderful!" March 6, 2025 5.0 Software is fantastic, as is their customer service. Pros The software is very user friendly. Some great functions, and seems to be the best out there. Cons I think there could be some more features Review Source Response from Skimmer April 3, 2025 Thanks for the great review, Jeremiah! If you haven't already, let us know what you'd like to see in Skimmer by sending us your feature requests to support@getskimmer.com TL Todd L. Owner Operator Hospital & Health Care Used the software for: 6-12 months ### "Skimmer; The all inclusive Pool Biz App" March 24, 2025 5.0 Pros I’m able to bill my customers from , plus, Skimmer has the best support in the business. Cons has a lot of features and can be tricky to figure out, It can be frustrating. I’m still learning how to access all the potential Skimmer has to offer. So there really is no bad side to it. Review Source Response from Skimmer April 3, 2025 Hi Todd! Thanks for the review. We're glad you're enjoying Skimmer billing, and we'll make sure we pass your review on to our support team! MM Mikey M. Owner Professional Training & Coaching Used the software for: 1-2 years ### "My experience" November 9, 2024 5.0 Such a great app. I am really happy. I will probably never go to another app. If you’re considering using this app, I highly recommend watching all the videos and practicing before you use it for your business. Pros I like the fact that you can just click on a client’s profile and their address is right on there. You get directions straight from Google maps. It’s a great convenience for me and my company. Cons I would say the least or what they need to work on is maybe instead of email. They were a customers would get a text from their phone of the results of their pool. Review Source Response from Skimmer December 20, 2024 Hi Mikey! We're glad you're enjoying the app and have taken advantage of our video tutorials. We hope to expand our texting capabilities in 2025, so stay tuned! Thank you for your review! SR Sean R. Owner Chemicals Used the software for: 6-12 months ### "Efficiency and Simplicity " September 3, 2024 5.0 This app has really helped my company become more streamlined and efficient. The QuickBooks integration has made billing and invoicing so much faster! Pros QuickBooks integrations and chemical tracking Cons Apple Maps being the only option for gps routing Review Source Response from Skimmer September 4, 2024 Hi Sean! Thanks for the great review! Google Maps is available for iPhone users as part of a recent update. On mobile, head to settings, and scroll down and toggle on "Use Google Maps for Directions." ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.