--- title: "Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Skimmer the right Pool Service solution for you? Explore 233 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177014/Skimmer/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Skimmer 4.9 (233) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Skimmer Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews AN Amber N OwnerFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “Our favorite part is being able to send customers a detailed service report as soon as we leave their pool, including exactly what was done, chemical readings, dosages, and photos.“ August 27, 2026 BT Ben T OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store.“ January 23, 2025 AN Amber N OwnerFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “As a small family-owned pool company, it has made keeping our routes, customers, service history, chemical readings, photos, and notes organized SO much easier.“ August 27, 2026 AW Amber W Branch ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 6-12 months. “As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things.“ May 7, 2026 CG Cheyenne G Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized.“ December 8, 2025 CC Chris C OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Pricing model makes for no way to improve your costs as you pay per customer once over the starter package.“ May 9, 2025 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs!“ March 29, 2026 RP Ryan P CEOSports, Self-employedUsed the software for: More than 2 years. “Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers.“ August 23, 2025 ## Showing most helpful reviews Showing 1-25 of 233 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adminatrator Used the software for: Less than 1 year ### "Aqua Vera Pool Co Skimmer Review" November 5, 2026 5.0 Overall as a new business Skimmer has helped alot. Its makes the work less overwhelming elspecially when learning and its easy to ajust to our needs. Pros Easy to use and easy to get help when we need it. Pretty affordable and billing is pretty straigtforward once you learn it. Cons Sometimes the sync doesnt update or it will glitch and say we didnt vaccum but we did. Minor things. Review Source Owner Used the software for: 1-3 years ### "Pairadice Pool LOVES Skimmer" August 31, 2026 5.0 great customer service, always rolling out new features and very reliable no down time at all. Love the photos and documentation Pros We absolutely love Skimmer! As a small family-owned pool company, it has made keeping our routes, customers, service history, chemical readings, photos, and notes organized SO much easier. Our favorite part is being able to send customers a detailed service report as soon as we leave their pool, including exactly what was done, chemical readings, dosages, and photos. It gives our customers peace of mind and gives us great documentation of every visit. It has definitely helped us look more professional, stay organized, and communicate better with our customers. Skimmer has become a huge part of how we run our day-to-day pool service business! 💙🌴 Cons Add Tip Feature, ability to text directly from the app to clients without having to use a 3rd party crm phone application like Talk Route or integrate with one that we can move our number over to. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer Easier to use and updates to features more frequent Review Source Response from Skimmer September 23, 2026 Hi Amber, Love hearing that Skimmer has become such a big part of your day-to-day and helps you deliver a professional experience your customers can trust. Thanks for the ideas around tipping and texting, too. We’re always listening as we build what’s next! Owner Used the software for: Less than 1 year ### "Great All-in-One Software for a Growing Pool & Spa Business" August 19, 2026 5.0 Overall, Skimmer has been a great fit for our business. It keeps our scheduling, service records, customer information, photos, invoicing, and payments organized in one system. It is easy to use both in the office and in the field, and the service reports give our customers a clear record of what was completed at each visit. As our customer base has grown, Skimmer has made it much easier to stay organized and manage recurring pool and spa service efficiently. Pros Skimmer makes managing our pool and spa service business much easier. We use it for scheduling, service reports, photos, invoicing, customer communication, and payment tracking, so everything is kept in one place. The mobile app is easy for technicians to use in the field, and customers appreciate receiving detailed service reports after each visit. It has helped us stay organized as our business has grown and makes recurring service much easier to manage. Cons There are a few areas where I would like more customization, particularly with invoicing, reporting, and organizing different types of recurring versus one-time services. Some administrative tasks can take a few extra steps, but overall the benefits outweigh the limitations. Review Source Response from Skimmer September 23, 2026 Hi Rian! It’s great to hear Skimmer has helped your team stay organized as you’ve grown, both in the office and out in the field. Thanks for the thoughtful feedback on customization, too. We’re continuing to build out the platform to support more of the ways pool and spa businesses operate at scale. Owner Used the software for: 3-5 years ### "The ultimate software for managing a pool service business." July 12, 2026 5.0 Skimmer has completely transformed how we run our pool business.It replaced our old paper logs with a smooth digital system.Our customer satisfaction has improved due to better communication.It saves our office staff hours of administrative work every week. Pros It simplifies our daily pool routes and scheduling.The chemical calculator is highly accurate and saves money.Customers love receiving the automated email reports with photos.The technician management features keep our team organized.It functions reliably even when technicians are offline. Cons The invoicing setup took some time to learn initially, but after its set up I no longer hate doing billing with skimmer billing! Review Source Response from Skimmer July 30, 2026 Hi Thomas, hanks for the fantastic review! We're thrilled to hear Skimmer has helped simplify everything from routing and chemical tracking to customer communication and billing. It's great to know it's saving your team time every week - that's exactly what we're working toward as we continue improving the platform. Owner Used the software for: Less than 1 year ### "Must have for the pool pro!" June 8, 2026 5.0 It’s been a lifesaver for a new business owner. The support has been fantastic. Plenty of resources available that I still have not tapped into, but I will be soon. Pros Sales tracking. Excellent customer support. Business growth assistance. Training videos. Route planning. Cons For the price, needs to include expense tracking as well. That would make it a one stop shop. Also need to be able customize checklists per customer. Review Source Response from Skimmer July 30, 2026 Hi Christopher, Thanks for sharing your experience! It’s great to hear Skimmer has been such a helpful resource as you’ve grown your business. We appreciate your feedback around expense tracking and customizable checklists. Right now, you can add customer-specific checklist items to each body of water directly from the customer profile, and our support team would also be happy to show you how (support@getskimmer.com) Branch Manager Used the software for: Less than 1 year ### "Skimmer is GREAT for the Pool Professionals" May 12, 2026 5.0 So far, I do love the growth Skimmer has brought to our company overall. I feel that the company as a whole is more organized and has better overall management of technician routes as well as work orders, etc.. Pros I love how Skimmer has all your customer base information in one place. It makes it easy for an overview of what technicians are doing out in the field. Our customers love the daily reports and as a Branch Manager, I love the the birds eye view. Cons As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things. May its available, but its not something I have found. Review Source Response from Skimmer July 30, 2026 Hi Amber, Thanks for the thoughtful review! We're glad Skimmer is helping keep your team organized and giving both your office and customers better visibility into the work being done. We appreciate the feedback on accessing Jobs from the mobile app. Input like this helps us prioritize future improvements to make managing your business even easier. Owner Used the software for: Less than 1 year ### "Skimmer is great for pool pros" May 6, 2026 5.0 My overall experience with Skimmer has been great. Its affordable and I couldn't imagine running my pool route without it. Pros Skimmer streamlines just about everything in my daily workflow. Customer Service is responsive to issues and improvements. Cons There are a few things I'd change for how I specifically work, like assigning customers to different service package tiers that I offer, and the tasks that go along with them, but that's not a major issue Review Source Response from Skimmer July 30, 2026 Hi Kent, Thanks for the great review! We're glad Skimmer has become such an important part of your daily workflow, and it's great to hear our support team has been there when you need us. Thanks for sharing your ideas around service package tiers. Feedback like this helps shape what we build next, and we think you'll be excited about what's coming :) Owner Used the software for: Less than 1 year ### "Skimmer clears hurdles with ease!" April 1, 2026 5.0 I love skimmer. It has completely changed my day-to-day operation of my business. I can't praise them enough for the forward thought processes for better ways of doing things and automating tasks that use to take forever. Pros I love that I get to talk to a real person when I call in and they take consideration of my problem or solution needs professionally and with great curtesy. Cons Very rarely, I run into something I need to be able to do from the app versus the web interface, but I usually can call and see if there is a better way to do it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) they suck and are not great at giving me tools for what i need in my specific industry. Review Source Response from Skimmer July 30, 2026 Hi Jarrett! Thanks for the wonderful review! We're glad Skimmer is helping simplify your day-to-day and automate the tasks that used to take so much time. We appreciate the feedback on mobile capabilities and will keep investing in the platform so growing pool businesses have the tools they need, wherever they're working. Owner Operator Used the software for: Less than 1 year ### "Makes life easy! " March 31, 2026 5.0 Overall skimmer has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be! Pros It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster! Cons The only thing I kinda dislike about skimmer is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly. Review Source Response from Skimmer July 30, 2026 Hi Dillon, Thanks for the great review! We're glad Skimmer is helping simplify your day-to-day and giving you the tools to grow your business with confidence. We appreciate the feedback on pricing and mobile capabilities, and we're always working to bring more admin features to the app. Owner Used the software for: 3-5 years ### "Skimmer Rocks! " March 30, 2026 5.0 We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! Great program!! Pros Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs! Cons Anything that we liked least about skimmer in the past, has been improved tremendously across the platform. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[LOU](https://www.capterra.com/p/230933/LOU-2/) Reasons for choosing Skimmer We started with skimmer and over the months and years has really been paying attention to us in the field our needs and have come through!! Plus we didn’t want to lose our history. Review Source Response from Skimmer July 30, 2026 Hi Larry, Thanks for being with us for the past five years! It's been exciting to be part of your growth, and we're glad Skimmer has helped keep your team organized every step of the way. We truly appreciate your feedback and will continue listening so Skimmer continues to grow alongside your business. We appreciate your feedback and will keep investing in Skimmer, so it continues to support growing pool companies like yours. Owner Used the software for: 3-5 years ### "My honest Skimmer Opinion" November 20, 2025 5.0 It’s honestly been great! Customer service is top notch, security is great, and they always fix issues quickly. If there are any issues, they’ll let you know about them and what’s being done to resolve them. 10/10 experience. Pros I’m big on looking professional and Skimmer has the most professional interface for users and customers. The overall value for money spent is well worth it! Cons I’d just like to be able to see all stops for all days on the same map and be able to route. Maybe that’s something that can be done already, I’m just unaware. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer User interface and ease of use. The follow portions for customers are top tier compared to other programs from what I’ve found. Review Source Response from Skimmer November 20, 2025 Hi Matthew! Thanks for the great review! We’re glad Skimmer helps you present a professional experience for both you and your customers. On the map view question, you can actually see all your stops for the day using the Schedule Daily View feature. If you ever want a quick walkthrough, our support team is always happy to show you how it works. Really appreciate the kind words about our customer service, too. Thanks for choosing Skimmer! Owner Used the software for: 3-5 years ### "Broken software " November 11, 2022 1.0 No benefits, just pain. We are moving away from Skimmer. It is a horrible product. Pros The ease of implementation. The app is intuitive. Cons Several. The app is buggy and for the first year of use, whenever we would complain about a software issue, Skimmer personnel would blame us - either our internet connection wasn’t good enough, we were out of date on updates, or the software wasn’t intended to be used with Chrome. They would never accept responsibility. Invoicing within the program has been promised for more than a year. It still is t ready. Now, the ability to transfer invoicing to Quickbooks is broken. It has been broken for more than a week and all we get is “sorry for the inconvenience.” Review Source CEO Used the software for: 3-5 years ### "Best software available " August 25, 2025 5.0 Amazing. Has brought me to a level in my pool career that I thought I would never reach from the office to the chemical testing in the field. Complete game changer. Pros I’ve used the platform for over four years now, one of my favorite features would have to be the versatility in the field with the admin capabilities, creating work orders adding new customers. Cons Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not. Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer The interface of skimmer is user friendly, the other software was like running in circles just to get a guy on the schedule, the techs in the field hated it Review Source Response from Skimmer September 26, 2025 Thanks for the great review, Ryan! We'll get your feedback to our product team! Owner Operator Used the software for: 3-5 years ### "Best Pool Service Software" September 22, 2025 5.0 Skimmer is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful. Pros Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful. Cons Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer Familiarity, ease of use, integrates with QB online Review Source Response from Skimmer September 29, 2025 Hi Preston! Thanks for the thoughtful feedback! We’re glad Skimmer makes it easier to manage reporting, email notifications, and all things pool service and that the customer portal has been such a helpful tool for your business. We appreciate your notes on payment timing and equipment options. Expanding the equipment database is on our radar, and we’ll continue improving in that area. Thanks again for choosing Skimmer! Owner Used the software for: 1-3 years ### "The All In One Pool Service Solution" September 1, 2025 5.0 After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars Pros I like the integrations that have been added lately and being the one stop software for my company. From Invoicing and to dosing. Cons There seems to be bugs often, while fixed quickly, can be annoying on the service day. Only one on the way text recipient. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The focus directly on the pool service industry Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reasons for choosing Skimmer Skimmer seems more motivated to make a better product than the competitors Review Source Response from Skimmer September 26, 2025 Thanks for the review, Braeden! We love that Skimmer is saving you countless hours and hundreds of dollars! We hear you on how annoying bugs can be. Rest assured, we are working on on a ton of tooling and under the hood monitoring to make your Skimmer experience even better. Owner Used the software for: 3-5 years ### "Skimmer Pro " May 12, 2025 5.0 In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested. Pros Easy to use app in the field and most applications are simple and straightforward. Aapreciate they are continually adding features. Cons Pricing model makes for no way to improve your costs as you pay per customer once over the starter package. Switched from [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/) Better mobile application. Features are easy to navigate. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer Customer reports better and mobile app in the field by far superior. Review Source Response from Skimmer May 22, 2025 Hi Chris, thanks for the review. We're happy to hear that Skimmer adds value to the service you're able to provide to your pool owners. I'll have your Customer Success Manager reach out to discuss pricing options! Technician,inventory manager, Skimmer manager Used the software for: I used a free trial ### "Brand new to Skimmer" July 1, 2025 5.0 Has been great so far in the testing stages, looking forward for the going live day, very user friendly! Pros Ease of use and support. Ability to customize work orders to our company. \[sensitive content hidden\] is the absolute best! Cons Addressing customers by first name in the service emails, needs to have ability to customize. Not able to do quotes through the app. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Ease of use and ability to track things daily. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Skimmer Usability, works with QuickBooks, customer portal Review Source Response from Skimmer July 2, 2025 Hi Craig! Thanks for the great review! We're glad to hear Skimmer’s been easy to use Excited for your go-live day! Let us know how we can help :) Owner Used the software for: Less than 1 year ### "Skimmer is awesomeness!" July 2, 2025 5.0 Fantastic! Helps me run my buisness great. I can send my invoices with out having to really worry about it at all. Pros Customer service is always there to help. When you call them. They answer right away or always call you back. Cons Setting some things up on the app. Not a big deal though compared to all the good things that skimmers comes with. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Just for the invoicing. So the invoices would send automatically. Review Source Response from Skimmer July 2, 2025 Hi George, thanks so much for the kind words! We’re thrilled Skimmer’s helping you run your business more smoothly, especially when it comes to invoicing. Glad to hear our support team’s been quick to respond, and we appreciate the note on setup. We’re always working to make things even easier. Owner Used the software for: Less than 1 year ### "Skimmer is a game changer!" February 23, 2026 5.0 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, Skimmer has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have Skimmer, GET IT! Trust me. You'll love it. Cons There are no cons. Skimmer is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review Source Response from Skimmer February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! Owner operator Used the software for: 1-3 years ### "Skimmer is Rad!" February 6, 2025 5.0 I first used skimmer at a larger pool company and knew it was key in simplifying things to start my own pool service company Pros Ease of use, app layout is great, pretty intuitive to figure out, plus the resources at skimmer to help you. Cons The only thing I dont like is not being able to see a breakdown of stripe payments and the fees associated per customer Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Skimmer blows other pool service software out of the water Review Source Response from Skimmer February 12, 2025 James, thanks for this awesome review! To see Stripe payouts, check out the "Payout Detail" report. If you're using QBO, we can break those out separately, too. If you need help, give our support team a shout and we'll be glad to help! Business owner Used the software for: 1-3 years ### "Easy to use." February 6, 2025 5.0 Skimmer has made life as a pool pro much easier! Pros Skimmer is easy to use and customizable. Cons Nothing so far after about 2 years of use. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reasons for choosing Skimmer It looked more along the lines of what I needed to run my business and they had a free trial at the time. Review Source Response from Skimmer February 11, 2025 Thank for the five star review, Shaun! We're glad you're with us! Pool Technician Used the software for: 3-5 years ### "Must have software" December 20, 2024 5.0 Overall my experience with skimmers has been fantastic Pros Ease of use, lots of useful features and intuitive user experience Cons There’s not much I don’t like about skimmer Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reasons for choosing Skimmer Not a fan overall, led to micromanagement of technicians Review Source Response from Skimmer December 20, 2024 Awesome review! Thanks, Collin! Manager Used the software for: Less than 1 year ### "Great product " December 4, 2024 5.0 It’s been great for the techs and the customers Make scheduling very easy and opens up communication with customers It helps us manage our techs and keeps customers informed Pros Easy to use. Able to update and make changes quickly Cons There really isn’t anything about the app that I dislike. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was recommended by some colleagues that have been using it Review Source Response from Skimmer December 20, 2024 We're glad you're with us, James. Ease of use is one of our goals! Thank you for your review! General Manager Used the software for: 3-5 years ### "Sink or Swim Pools Skimmer Review" August 14, 2023 5.0 Pros We like just about everything this app has to offer for our company. We highly suggest that all Pool Cleaning Services out there, big or small, consider trying this app out. They recently integrated billing, and will soon be integrating estimates and quotes from the mobile app as well. We are eager to try them out after the success we have had with all other aspects of the system so far. Cons I am hoping that with estimates and quotes getting worked on, that the price-book will become more comprehensive within the system. We would like to be able to present estimates with pictures along with maybe integrating finance companies for our customer to utilize to help pay for remodels or bigger repairs. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing Skimmer We actually use service titan as well for our service technicians and remodel side of the business, but hope that with the upgrades skimmer has been promising, we can ditch service titan all together to combine all aspects of our business into one USER FRIENDLY application. Review Source Response from Skimmer August 18, 2023 Thanks for the review, Zachary and Sink or Swim! And thanks for the feedback on our new Quotes feature, which is now in the hands of our product team. We're working hard to add functionality, and we appreciate the feedback! Pool Technician Used the software for: Less than 1 year ### "THE BEST APP ON THE MARKET AND MOST AFFORDABlE" May 5, 2023 5.0 100000/10 Pros The best thing to happen to the business side and routing side of the pool industry. Cons Havent found something to not like. Honestly. Switched from [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Pay the pool man started doing extra charges within my first month to start off with. And as well of having the most caveman app ive seen hands on, it is the least smooth working app ever unless you watch the 50 videos begining to end. Skimmer has such ease to it that i havent watched one single tutorial video. Just my phone call about the new billing and a friend showing me how he uses his and i was learning all the rest on my own! Super simple! Reasons for choosing Skimmer Skimmer is the only option i wanted after dealing with paythepoolman Review Source Response from Skimmer May 16, 2023 Thanks so much, Ezra! 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