# Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skimmer the right Pool Service solution for you? Explore 228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177014/Skimmer/reviews --- Skimmer 4.9 (228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Skimmer Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews CG Cheyenne G Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized.“ December 8, 2025 RP Ryan P CEOSports, Self-employedUsed the software for: More than 2 years. “Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers.“ August 23, 2025 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs!“ March 29, 2026 BT Ben T OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store.“ January 23, 2025 CD Cindy D Member OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management.“ December 5, 2025 PF Preston F Owner OperatorConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system.“ September 19, 2025 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! “ March 29, 2026 CC Chris C OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Pricing model makes for no way to improve your costs as you pay per customer once over the starter package.“ May 9, 2025 ## Showing most helpful reviews Showing 1-25 of 228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Skimmer is a game changer!" February 21, 2026 5.0 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have , GET IT! Trust me. You'll love it. Cons There are no cons. is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review Source Response from Skimmer February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! PF Preston F. Owner Operator Consumer Services Used the software for: 2+ years ### "Best Pool Service Software" September 19, 2025 5.0 is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful. Pros Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful. Cons Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Familiarity, ease of use, integrates with QB online Review Source Response from Skimmer September 29, 2025 Hi Preston! Thanks for the thoughtful feedback! We’re glad Skimmer makes it easier to manage reporting, email notifications, and all things pool service and that the customer portal has been such a helpful tool for your business. We appreciate your notes on payment timing and equipment options. Expanding the equipment database is on our radar, and we’ll continue improving in that area. Thanks again for choosing Skimmer! MW Marc W. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Broken software " November 8, 2022 1.0 No benefits, just pain. We are moving away from . It is a horrible product. Pros The ease of implementation. The app is intuitive. Cons Several. The app is buggy and for the first year of use, whenever we would complain about a software issue, personnel would blame us - either our internet connection wasn’t good enough, we were out of date on updates, or the software wasn’t intended to be used with Chrome. They would never accept responsibility. Invoicing within the program has been promised for more than a year. It still is t ready. Now, the ability to transfer invoicing to Quickbooks is broken. It has been broken for more than a week and all we get is “sorry for the inconvenience.” Review Source CC Chris C. Owner Consumer Services Used the software for: 2+ years ### "Skimmer Pro " May 9, 2025 5.0 In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested. Pros Easy to use app in the field and most applications are simple and straightforward. Aapreciate they are continually adding features. Cons Pricing model makes for no way to improve your costs as you pay per customer once over the starter package. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Customer reports better and mobile app in the field by far superior. Switched from [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/) Better mobile application. Features are easy to navigate. Review Source Response from Skimmer May 22, 2025 Hi Chris, thanks for the review. We're happy to hear that Skimmer adds value to the service you're able to provide to your pool owners. I'll have your Customer Success Manager reach out to discuss pricing options! BL Braeden L. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "The All In One Pool Service Solution" August 29, 2025 5.0 After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars Pros I like the integrations that have been added lately and being the one stop software for my company. From Invoicing and to dosing. Cons There seems to be bugs often, while fixed quickly, can be annoying on the service day. Only one on the way text recipient. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reason for choosing Skimmer seems more motivated to make a better product than the competitors Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The focus directly on the pool service industry Review Source Response from Skimmer September 26, 2025 Thanks for the review, Braeden! We love that Skimmer is saving you countless hours and hundreds of dollars! We hear you on how annoying bugs can be. Rest assured, we are working on on a ton of tooling and under the hood monitoring to make your Skimmer experience even better. CD Cindy D. Member Owner Construction Used the software for: 2+ years ### "Skimmer-the Perfect Fit" December 5, 2025 5.0 We have used since 2022. I tried a couple of other softwires prior to committing to Skimmer. The fact that Skimmer was developed specifically for the pool cleaning industry makes it a perfect fit for us. Pros The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management. Cons The fact that it is an app is a double edged sword, it is easy to use, but like any app, sometimes has its glitches that can be frustrating. Switched from [ION](https://www.capterra.com/p/205019/ion/) Just could not get it to flow - it was like putting a square peg in a round hole Review Source Response from Skimmer December 8, 2025 Thanks for the great review, Cindy! We're glad you're here! eC erik C. service manager Construction Used the software for: 2+ years ### "skimmer rules!" January 31, 2025 5.0 pure joy everything works as expected or better, and any time i have a question or need assistance with something, they have me taken care of and resolved within the day, usually within the hour, and that parts Gold Pros very user friendly , and easy to operate everything from weekly reports on pools serviced, through monthly reports of profits and parts installed to bill are right there at the touch of a button, and it glitches out a Fraction of the time that most other apps do , which is a Big plus Cons i dont really have an answer for this question, but if i had to pick something , id say when it force logs out my techs its very easy to log back in and i know its a process that keeps the software running smooth and up to date, but my less ...savy ... techs will call and need their password because they forgot. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer looked the best , comparable pricing , and the nicest staff!!! they are friendly and comfortable Review Source Response from Skimmer February 11, 2025 Erik: Thanks for the five star review! We just added keychain password storage! Be sure to update your app to v12.3 as soon as it's avaialable. It should be rolling out this week! CY Colte Y. Owner Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service App" January 28, 2025 5.0 I’ve used other apps and none of them come close to the ease of use and built in features of . Pros Ease of use for techs and office staff. The addition of automatic billing and a customer portal are also great. Cons It doesn’t come with the ability to send quotes on the cheapest plan. I’m a small company and I’m planning to stay relatively small with maybe a slightly higher price. It will take me a while to get these customers so the “0-50” option doesn’t quite fit for me. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) is the absolute best pool service app on the market. Review Source Response from Skimmer February 11, 2025 Colte, Thanks for the great review! We hear you on quotes, and our Scaling Up tier is about to get some exciting new features. Head over to getskimmer.com/resources and check out our Price Increase Toolkit! CO Craig O. Technician,inventory manager, Skimmer manager Retail Used the software for: I used a free trial ### "Brand new to Skimmer" June 27, 2025 5.0 Has been great so far in the testing stages, looking forward for the going live day, very user friendly! Pros Ease of use and support. Ability to customize work orders to our company. \[sensitive content hidden\] is the absolute best! Cons Addressing customers by first name in the service emails, needs to have ability to customize. Not able to do quotes through the app. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer Usability, works with QuickBooks, customer portal Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Ease of use and ability to track things daily. Review Source Response from Skimmer July 2, 2025 Hi Craig! Thanks for the great review! We're glad to hear Skimmer’s been easy to use Excited for your go-live day! Let us know how we can help :) GQ George Q. Owner Consumer Services Used the software for: Less than 6 months ### "Skimmer is awesomeness!" July 1, 2025 5.0 Fantastic! Helps me run my buisness great. I can send my invoices with out having to really worry about it at all. Pros Customer service is always there to help. When you call them. They answer right away or always call you back. Cons Setting some things up on the app. Not a big deal though compared to all the good things that skimmers comes with. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Just for the invoicing. So the invoices would send automatically. Review Source Response from Skimmer July 2, 2025 Hi George, thanks so much for the kind words! We’re thrilled Skimmer’s helping you run your business more smoothly, especially when it comes to invoicing. Glad to hear our support team’s been quick to respond, and we appreciate the note on setup. We’re always working to make things even easier. CK Collin K. Pool Technician Facilities Services Used the software for: 2+ years ### "Must have software" December 19, 2024 5.0 Overall my experience with skimmers has been fantastic Pros Ease of use, lots of useful features and intuitive user experience Cons There’s not much I don’t like about Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Not a fan overall, led to micromanagement of technicians Review Source Response from Skimmer December 20, 2024 Awesome review! Thanks, Collin! JD James D. Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Great product " November 28, 2024 5.0 It’s been great for the techs and the customers Make scheduling very easy and opens up communication with customers It helps us manage our techs and keeps customers informed Pros Easy to use. Able to update and make changes quickly Cons There really isn’t anything about the app that I dislike. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was recommended by some colleagues that have been using it Review Source Response from Skimmer December 20, 2024 We're glad you're with us, James. Ease of use is one of our goals! Thank you for your review! MW Michael W. Service Director Construction Used the software for: 2+ years ### "Thanks Skimmer" October 6, 2024 5.0 Pros The ease of navigating through the application. Cons Nothing that I can think of right now. Thanks again! Alternatives considered [LOU](https://www.capterra.com/p/230933/LOU-2/) Reason for choosing Skimmer was better suited for our weekly service needs. Review Source Response from Skimmer December 20, 2024 Thanks for the 5 start review, Michael! AM Anthony M. Owner And Operator Consumer Services Used the software for: 2+ years ### "Skimmer is the best out there!" July 3, 2024 5.0 Great customer service. Been using since it came out. Pros All in one software and great customer service =) Cons Nothing other than pricing has gone up over the years but overall is the best out there! Switched from [Pooltrackr](https://www.capterra.com/p/163563/Pooltrackr/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) was new at the time so I decide to try them and loved it! Been with them ever since. Review Source Response from Skimmer July 5, 2024 Anthony, we're so glad to hear you love the service and the platform. Thank you for your loyalty. We hope to continue to earn it every day. RL Ryan L. Pool Service Manager Construction Used the software for: 1-2 years ### "Village Pools Skimmer Review" May 28, 2025 5.0 I use it every single day to both navigate and organize my pool service. It makes it very easy too design routes and optimize. My service day. Not to mention, I do all of my invoicing, and billing through the app. Pros I like that, It's an all in one encompassing service app. It allows me to focus on the job while providing a detailed report. And my customers enjoy the peace of mind that comes from that. Alit of times they may not be home. Receiving a report along with the photos and chemical readings. It's very reassuring to a customer that has endured poor service in the past. The billing also makes it very easy for both Invoicing and the customers to pay. Cons Probably paying for it, but the service app is worth it for its convenience and user-friendly applications. Review Source Response from Skimmer June 16, 2025 Hi Ryan! Thank you so much for this amazing review! We're glad it brings your customers peace of mind and that you find value in our billing platform. We'll keep doing our best to deliver value! SS SJ S. Director of Service Construction Used the software for: 2+ years ### "Pool Service turns into Pool Management " May 6, 2025 5.0 Applying into our company’s day to day operations has help our company obtain status into Central Florida’s top 100 pool builders. Pros surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a company doing so. At CollinsBuilt Pools we strive to grow and get better at getting better. We use Skimmer as a tool to help maintain relationships with each of our clients during and after new pool construction. Nothing else out there is comparable! Thanks Skimmer Cons Not being able to upload videos during service route stops or work orders to show specific issues of concern. Photos are great but videos would be awesome. These videos would be helpful to educated homeowners on how to do or correct an issue or to pass along to manufacturers that also want to also improve in defects or quality control. Review Source Response from Skimmer May 22, 2025 SJ -- Thanks for the awesome review! Our product and engineering teams are exploring the ability to be able to include videos. No date yet, but we hear you! Thanks for the great feedback! GK Garrett K. General Manager Consumer Services Used the software for: Less than 6 months ### "General Manager / VP" December 2, 2025 5.0 Great product for the pool industry. It makes it very easy to onboard new techs as well grow. Streamlined lines billing! Pros is made for the pool pros. It is geared to make the job efficient, effective, and enjoyable. Works amazing with the service routes as well as setting up repairs. Cons Can’t really think of any cons. I have had nothing by great experiences with the app itself. The customer service is awesome when you do have a problem or question. Review Source Response from Skimmer December 8, 2025 Hi Garrett! Thanks for the great review! We’re glad Skimmer helps keep your routes, repairs, and team running smoothly. SJ Scott J. Owner Consumer Services Used the software for: 6-12 months ### "Pool Buddy’s gives 👍👍" January 31, 2025 5.0 Very pleasant the team was always very helpful when had questions. Customer service is A Plus!!! Pros Route and billing management the ability to make our work load transparent for our customers to see what’s been done to their pools on a weekly basics. Cons Can’t use other credit card processing like square. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Better quality better design more features Review Source Response from Skimmer February 11, 2025 Scott, thanks for the review! Thanks for the shoutout to support! CE Christina E. Office manager Recreational Facilities and Services Used the software for: 1-2 years ### "Office manager " April 2, 2025 5.0 has been a great software for our company, customers feed back is amazing , Pros Easy to use and great customer service experience Cons So far there is nothing we don’t like about the software Review Source Response from Skimmer April 3, 2025 Wow! Thanks for the amazing review, Christina! We're glad you AND your cusotmers are enjoying Skimmer! JH Jeremiah H. Owner Consumer Services Used the software for: 6-12 months ### "Skimmer is wonderful!" March 6, 2025 5.0 Software is fantastic, as is their customer service. Pros The software is very user friendly. Some great functions, and seems to be the best out there. Cons I think there could be some more features Review Source Response from Skimmer April 3, 2025 Thanks for the great review, Jeremiah! If you haven't already, let us know what you'd like to see in Skimmer by sending us your feature requests to support@getskimmer.com ES Erick S. Owner Consumer Services Used the software for: 1-2 years ### "The future" April 2, 2025 5.0 Amazing and super helpful I wish it was better for mobile Pros Easy to use and clients love the follow up emails Cons I don’t have more then 49 pools so I can’t use it to its full potential Review Source Response from Skimmer April 3, 2025 Hi Erick! Thanks for the 5 star review! We're here to help you grow, and we're happy you think Skimmer is amazing and helpful. Feel free to give us your mobile feedback at support@getskimmer.com. We're always listening! JR Juan R. Office manager Chemicals Used the software for: 2+ years ### "Essential Tool for Streamlining Pool Service Operations" November 19, 2024 5.0 has significantly improved our efficiency and organization, making it an essential tool for our pool service business. Pros is incredibly user-friendly, helping streamline scheduling, track chemical usage, and improve communication with customers. Cons The app occasionally logs you out, requiring re-entry of login credentials, which can be inconvenient during busy schedules. Review Source Response from Skimmer December 20, 2024 Hi Juan! Thanks for the great review and feedback! SR Steven R. OWNER Construction Used the software for: 6-12 months ### "SKIMMER IS AMAZING!" December 9, 2024 5.0 WE ARE VERY PLEASED WITH THIS PAST YEAR! Pros THE EASINESS OF USE, LOGGING ON ONLINE OR ON YOUR PHONE THROUGH THE APP, BILLING WITH QBO Cons SOME FEATURES ARE LACKING, HOPING THEY ADD SOME MORE FEATURES TO WORK WELL WITH WHAT'S CURRENTLY AVAILABLE Review Source Response from Skimmer December 20, 2024 Hi Steven! We're happy to hear you think Skimmer is amazing. We'd love to know more about the features you'd like to see. We log each and every one! Feel free to send feature ideas to support@getskimmer.com so we can get them logged for you! JG Johnny G. Pool service Recreational Facilities and Services Used the software for: Less than 6 months ### "Pool business tool" December 10, 2024 5.0 Got to have tool. For all pool businesses Pros Keeps me on task. From billing to my routes Cons Not much. Maybe just dasboard set up takes awhile to get use to Review Source Response from Skimmer December 20, 2024 Hi Johnny G! "Got to have tool" is an awesome compliment. Thank you for your review! SR Sean R. Owner Chemicals Used the software for: 6-12 months ### "Efficiency and Simplicity " September 3, 2024 5.0 This app has really helped my company become more streamlined and efficient. The QuickBooks integration has made billing and invoicing so much faster! Pros QuickBooks integrations and chemical tracking Cons Apple Maps being the only option for gps routing Review Source Response from Skimmer September 4, 2024 Hi Sean! Thanks for the great review! Google Maps is available for iPhone users as part of a recent update. On mobile, head to settings, and scroll down and toggle on "Use Google Maps for Directions." ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.