--- title: "Page 2 | Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Skimmer the right Pool Service solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177014/Skimmer/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Skimmer 4.9 (232) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 2 - Reviews of Skimmer ## Showing most helpful reviews Showing 26-50 of 232 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rian S. Owner Telecommunications Used the software for: Less than 6 months ### "Great All-in-One Software for a Growing Pool & Spa Business" August 17, 2026 5.0 Overall, Skimmer has been a great fit for our business. It keeps our scheduling, service records, customer information, photos, invoicing, and payments organized in one system. It is easy to use both in the office and in the field, and the service reports give our customers a clear record of what was completed at each visit. As our customer base has grown, Skimmer has made it much easier to stay organized and manage recurring pool and spa service efficiently. Pros Skimmer makes managing our pool and spa service business much easier. We use it for scheduling, service reports, photos, invoicing, customer communication, and payment tracking, so everything is kept in one place. The mobile app is easy for technicians to use in the field, and customers appreciate receiving detailed service reports after each visit. It has helped us stay organized as our business has grown and makes recurring service much easier to manage. Cons There are a few areas where I would like more customization, particularly with invoicing, reporting, and organizing different types of recurring versus one-time services. Some administrative tasks can take a few extra steps, but overall the benefits outweigh the limitations. Review Source Response from Skimmer September 23, 2026 Hi Rian! It’s great to hear Skimmer has helped your team stay organized as you’ve grown, both in the office and out in the field. Thanks for the thoughtful feedback on customization, too. We’re continuing to build out the platform to support more of the ways pool and spa businesses operate at scale. AN Amber N. Owner Facilities Services Used the software for: 1-2 years ### "Pairadice Pool LOVES Skimmer" August 27, 2026 5.0 great customer service, always rolling out new features and very reliable no down time at all. Love the photos and documentation Pros We absolutely love Skimmer! As a small family-owned pool company, it has made keeping our routes, customers, service history, chemical readings, photos, and notes organized SO much easier. Our favorite part is being able to send customers a detailed service report as soon as we leave their pool, including exactly what was done, chemical readings, dosages, and photos. It gives our customers peace of mind and gives us great documentation of every visit. It has definitely helped us look more professional, stay organized, and communicate better with our customers. Skimmer has become a huge part of how we run our day-to-day pool service business! 💙🌴 Cons Add Tip Feature, ability to text directly from the app to clients without having to use a 3rd party crm phone application like Talk Route or integrate with one that we can move our number over to. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Easier to use and updates to features more frequent Review Source Response from Skimmer September 23, 2026 Hi Amber, Love hearing that Skimmer has become such a big part of your day-to-day and helps you deliver a professional experience your customers can trust. Thanks for the ideas around tipping and texting, too. We’re always listening as we build what’s next! JP Jarrett P. Owner Consumer Services Used the software for: 6-12 months ### "Skimmer clears hurdles with ease!" March 31, 2026 5.0 I love skimmer. It has completely changed my day-to-day operation of my business. I can't praise them enough for the forward thought processes for better ways of doing things and automating tasks that use to take forever. Pros I love that I get to talk to a real person when I call in and they take consideration of my problem or solution needs professionally and with great curtesy. Cons Very rarely, I run into something I need to be able to do from the app versus the web interface, but I usually can call and see if there is a better way to do it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) they suck and are not great at giving me tools for what i need in my specific industry. Review Source Response from Skimmer July 30, 2026 Hi Jarrett! Thanks for the wonderful review! We're glad Skimmer is helping simplify your day-to-day and automate the tasks that used to take so much time. We appreciate the feedback on mobile capabilities and will keep investing in the platform so growing pool businesses have the tools they need, wherever they're working. CG Cheyenne G. Office Manager Consumer Services Used the software for: 1-2 years ### "Exactly what we needed." December 8, 2025 5.0 My overall experience with Skimmer has been outstanding. We use it daily to manage our service routes, create and send invoices, generate quotes, and keep our business organized in one streamlined system. The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized. It has truly been a game changer for our business and is now an essential part of our daily operations. I highly recommend it to any pool service company looking to grow and stay organized. Pros What I like most about Skimmer is how it keeps every part of our business in one organized easy to use system, from scheduling and routing to customer communication and invoicing. Cons There are so many great features that it can feel a bit overwhelming at first, but that’s actually a benefit once you understand how much it can do. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) We made the switch because of the features that Skimmer has, it is more alined with how we want to grow and run our pool business. Review Source Response from Skimmer January 23, 2026 Hi Cheyenne, Thanks for the great review and shout-out! We are so glad you are finding Skimmer very helpful for your business. Our support team is always available to help whenever you need more insights into any feature you are not familiar with :) Thank you! LO Larry O. Owner Facilities Services Used the software for: 2+ years ### "Skimmer Rocks! " March 29, 2026 5.0 We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! Great program!! Pros Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs! Cons Anything that we liked least about skimmer in the past, has been improved tremendously across the platform. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[LOU](https://www.capterra.com/p/230933/LOU-2/) Reason for choosing Skimmer We started with skimmer and over the months and years has really been paying attention to us in the field our needs and have come through!! Plus we didn’t want to lose our history. Review Source Response from Skimmer July 30, 2026 Hi Larry, Thanks for being with us for the past five years! It's been exciting to be part of your growth, and we're glad Skimmer has helped keep your team organized every step of the way. We truly appreciate your feedback and will continue listening so Skimmer continues to grow alongside your business. We appreciate your feedback and will keep investing in Skimmer, so it continues to support growing pool companies like yours. VR Verified Reviewer Owner Sporting Goods Used the software for: 6-12 months ### "Put away the post-its and use Skimmer" March 7, 2026 5.0 Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized. Pros Skimmer makes it easy to keep my billing clean. I can see where my customers stand from several places on the desktop and on the mobile app. Plus, there are lots of tutorial videos that help shorten the learning curve. The couple of times I did need additional help I received quick answers from customer support. Cons The price Skimmer very is competitive compared to the other options but being a cheapskate I would still like to pay less. Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reason for choosing Skimmer I spoke with other pool techs and they seemed to like Skimmer and said it was the most popular. Review Source Response from Skimmer March 24, 2026 Thanks for your awesome review! Glad Skimmer is helping you run your business more efficiently AW Amber W. Branch Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Skimmer is GREAT for the Pool Professionals" May 7, 2026 5.0 So far, I do love the growth Skimmer has brought to our company overall. I feel that the company as a whole is more organized and has better overall management of technician routes as well as work orders, etc.. Pros I love how Skimmer has all your customer base information in one place. It makes it easy for an overview of what technicians are doing out in the field. Our customers love the daily reports and as a Branch Manager, I love the the birds eye view. Cons As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things. May its available, but its not something I have found. Review Source Response from Skimmer July 30, 2026 Hi Amber, Thanks for the thoughtful review! We're glad Skimmer is helping keep your team organized and giving both your office and customers better visibility into the work being done. We appreciate the feedback on accessing Jobs from the mobile app. Input like this helps us prioritize future improvements to make managing your business even easier. RC Ralynne C. Administrator Consumer Services Used the software for: 1-2 years ### "Skimmer Review" October 22, 2025 5.0 Positive. It's been really useful. Any issue I have had has been solved quickly by the help team. Our simple, family business has been able to expand our reach with the ease of having Skimmer as a tool. Pros Cusomee service is top notch. Even when the questions seem silly they still take the time to help and explain! I also live the ease of use, I still have some learning to do but for the most part it makes day to day managament that much smoother. It's helpful in keeping track of technicians throughout the day and give a better estimate to clients when they ask. Cons The fact that I never have enough time to learn it all. There are so many helpful videos, I just need to take the time to work through them. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Skimmers ease of use and setup were an appeal. Also, the price of Skimmer at the time was more reasonable. Review Source Response from Skimmer November 20, 2025 Hi Ralynne! Thanks for the kind words! We’re really glad Skimmer’s helping make your day-to-day smoother and giving you better visibility into your team out in the field. Totally get the feeling of “there’s so much to learn.” The good news is you don’t need to master it all at once, and our support team is always here if you want a quick walkthrough of anything. Really appreciate you choosing Skimmer and growing your family business with us! BH Bradley H. Owner Consumer Services Used the software for: 2+ years ### "Brads pool service review " September 16, 2025 5.0 What I appreciate most is how much my customers like it—they get instant confirmation that I visited their pool, along with clear details about the service and condition of their water. That transparency builds trust, and it’s wonderful knowing both my team and my customers benefit every day. Pros I really enjoy using the Skimmer app for Brad’s Pool Service because it makes running my business so much smoother. My employees love it since it’s simple, organized, and keeps their jobs clear and efficient. It saves us time, reduces mistakes, and gives everyone confidence that nothing is being overlooked. Cons I love Skimmer—it has completely transformed the way I run Brad’s Pool Service. My employees find it easy to use, organized, and efficient, which makes their jobs smoother every day. My customers appreciate getting instant updates when I visit, along with details about their pool’s condition, which builds trust and confidence. It saves us time, reduces errors, and makes communication effortless. Honestly, there is nothing I would change about Skimmer—it’s exactly what my business needed and more. Review Source Response from Skimmer September 29, 2025 Hi Bradley, Thanks so much for sharing this! We’re thrilled to hear how Skimmer has helped streamline your business, keep your team organized, and make communication with your customers effortless. It’s especially great to know your employees enjoy using it daily and that your customers appreciate the instant updates and service details. That’s exactly the kind of confidence and trust we want Skimmer to provide. We’re honoured to play a part in helping Brad’s Pool Service run smoothly, and we look forward to continuing to support you as you grow. Ryan M. Owner Consumer Services Used the software for: 1-2 years ### "Overall Awesome Software :-)" December 1, 2025 5.0 Pros Commitment to product development and new feature roll outs, plus the AWESEOME team who is always there to support us :-) Cons Billing still has some kinks that need to be worked out. Ie - the lack of ability to send pdf invoices which is important to our commercial customers. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Free intro month / \[sensitive content hidden\] Podcast Review Source Response from Skimmer December 8, 2025 Hi Ryan, Thanks for the kind words! We’re glad the steady stream of product improvements and the support team have made a real difference for you and your team. We appreciate the feedback on PDF invoices, too — it’s on our radar as we continue improving billing. CK Christopher K. Owner Retail Used the software for: 6-12 months ### "Must have for the pool pro!" June 5, 2026 5.0 It’s been a lifesaver for a new business owner. The support has been fantastic. Plenty of resources available that I still have not tapped into, but I will be soon. Pros Sales tracking. Excellent customer support. Business growth assistance. Training videos. Route planning. Cons For the price, needs to include expense tracking as well. That would make it a one stop shop. Also need to be able customize checklists per customer. Review Source Response from Skimmer July 30, 2026 Hi Christopher, Thanks for sharing your experience! It’s great to hear Skimmer has been such a helpful resource as you’ve grown your business. We appreciate your feedback around expense tracking and customizable checklists. Right now, you can add customer-specific checklist items to each body of water directly from the customer profile, and our support team would also be happy to show you how (support@getskimmer.com) JB Joshua B. Franchise Owner Consumer Services Used the software for: 1-2 years ### "Skimmer is a Pool Business Owner's Dream" August 7, 2025 5.0 Overall, my experience has been positive. I think that Skimmer is growing and will be the go-to for pool companies. They work hard to keep up with the industry. Pros Skimmer is a great value for the money. It is easy to use for routes, route assignments, billing, and quotes. There are lots of independent training videos. I also love the live trainings you can register for that keep up with the industry. Skimmer stays up to date and cutting edge. They are always upgrading and have excellent customer support. Cons The reporting is a little difficult to navigate. Exporting features, like exporting the customer list to Excel, so it can be used in a CRM or for mailers. I still haven't been able to figure this out. Review Source Response from Skimmer August 11, 2025 Hi Joshua, Thanks for the great feedback! It’s great to know Skimmer’s helping you handle routes, billing, and quotes with ease, and that our trainings are adding value. Appreciate the note on reporting and exports. We’re always looking at ways to make reporting more intuitive, and we’ll share your feedback with the team. Thanks for trusting Skimmer to help you run your business! CD Cindy D. Member Owner Construction Used the software for: 2+ years ### "Skimmer-the Perfect Fit" December 5, 2025 5.0 We have used Skimmer since 2022. I tried a couple of other softwires prior to committing to Skimmer. The fact that Skimmer was developed specifically for the pool cleaning industry makes it a perfect fit for us. Pros The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management. Cons The fact that it is an app is a double edged sword, it is easy to use, but like any app, sometimes has its glitches that can be frustrating. Switched from [ION](https://www.capterra.com/p/205019/ion/) Just could not get it to flow - it was like putting a square peg in a round hole Review Source Response from Skimmer December 8, 2025 Thanks for the great review, Cindy! We're glad you're here! KP Kent P. Owner Consumer Services Used the software for: Less than 6 months ### "Skimmer is great for pool pros" May 2, 2026 5.0 My overall experience with Skimmer has been great. Its affordable and I couldn't imagine running my pool route without it. Pros Skimmer streamlines just about everything in my daily workflow. Customer Service is responsive to issues and improvements. Cons There are a few things I'd change for how I specifically work, like assigning customers to different service package tiers that I offer, and the tasks that go along with them, but that's not a major issue Review Source Response from Skimmer July 30, 2026 Hi Kent, Thanks for the great review! We're glad Skimmer has become such an important part of your daily workflow, and it's great to hear our support team has been there when you need us. Thanks for sharing your ideas around service package tiers. Feedback like this helps shape what we build next, and we think you'll be excited about what's coming :) JW Jonathan W. Owner Wholesale Used the software for: 1-2 years ### "USE SKIMMER" January 24, 2026 5.0 \[sensitive content hidden\] has been an absolute BLESSING. No wonder she's the FACE of the company. Support has always answered my questions ans fixed my problems immediately. Skimmer app and website have made communication between techs-customers so easy and same for myself and my techs! Pros Ease of access. Easy to use. The reps and support office have been greatly helpful while i learn how to use the system. Cons Nothing. Review Source Response from Skimmer February 23, 2026 Jonathan! We appreciate you taking the time to write this wonderful review! Thank you! DW Dillon W. Owner Operator Facilities Services Used the software for: Less than 6 months ### "Makes life easy! " March 28, 2026 5.0 Overall skimmer has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be! Pros It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster! Cons The only thing I kinda dislike about skimmer is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly. Review Source Response from Skimmer July 30, 2026 Hi Dillon, Thanks for the great review! We're glad Skimmer is helping simplify your day-to-day and giving you the tools to grow your business with confidence. We appreciate the feedback on pricing and mobile capabilities, and we're always working to bring more admin features to the app. DM Denise M. VP Of Operations Building Materials Used the software for: 6-12 months ### "Skimmer is a Fantastic Software for Pool Professionals " February 9, 2026 5.0 My experience has been outstanding. The software is easy to navigate, easy to understand and performs very well. Pros I love the ease of use and the technician management. Skimmer is continuing to do upgrades to make their product better. Cons In the busy season, which can be expected, maybe a quicker response from support. They are always responsive, however, just a bit slower in the busy season. Review Source Response from Skimmer February 23, 2026 Hi Denise! Thanks for taking the time to write this review! We appreciate your business! JM Jarrett M. Pool Service Technician Chemicals Used the software for: 2+ years ### "10/10 will do it again." July 15, 2025 5.0 10/10 will definitely keep using. We have been using for 2 years and 5 years prior with another company. We will not switch to anything else. Pool Brain has nothing on skimmer! Pros The ease of using the program, and how all the functions and labels are laid out. Its very easy to find what you're looking for. Cons Some of the invoice and quote functions don't have a remainder counter, so when someone makes a down payment we cant just send the remainder and have to do math. Review Source Response from Skimmer July 18, 2025 Hi Jarrett! Thanks for the awesome review! We’re pumped to hear how much Skimmer has helped your team and that you’re sticking with us for the long haul. We appreciate the feedback and we're happy to let you know that an automated down payment feature is in the works now and should be live in just a few weeks, so watch out for that! Thanks again for choosing Skimmer! NM Natalia M. Owner Environmental Services Used the software for: 1-2 years ### "awesome app" September 11, 2025 5.0 Very positive - we love the app! Pool cleaners are using it on their phones and we are using it at the office on our desktops. Pros Skimmer is a great, user friendly, app that helps us immensely to run our business. We've been using it for the last couple of years and are very happy with it. Cons We wish pricing was more affordable:-) It matters a lot to a small business that already fields a lot of costs. Review Source Response from Skimmer September 29, 2025 Hi Natalia, Thanks for the kind words! We’re so glad Skimmer has been such a helpful tool for both your techs in the field and your office team. It’s great to hear you’ve had a positive experience over the past couple of years. Thanks again for trusting Skimmer to help run your business! KW Kyle W. Service Manager Construction Used the software for: Less than 6 months ### "Easy and Intuitive!" November 20, 2025 5.0 I've been to multiple companies in the last 15 years - and none of them have had a CRM module or software setup that has been as intuitive and easy as Skimmer is in the pool industry. Pros The workflow improvements have been great - LOVE the new Jobs tab that allows you to see the entire job from Quote - to Approved Quote - to Work Orders (Completed Work Orders/Total Work Orders) - to Invoicing. So helpful to have everything on the same screen. Customer management is also extremely easy. Cons I'm still exploring Skimmer - as I'm new to it - and new to the pool industry. I wish it was a little easier to be able to get to work orders for jobs. Review Source Response from Skimmer December 8, 2025 Hi Kyle, Appreciate you sharing this! Love hearing the Jobs tab is making things easier as you get up to speed. And thanks for the note on work orders, feedback like that helps us to improve. GK Garrett K. General Manager Consumer Services Used the software for: Less than 6 months ### "General Manager / VP" December 2, 2025 5.0 Great product for the pool industry. It makes it very easy to onboard new techs as well grow. Streamlined lines billing! Pros Skimmer is made for the pool pros. It is geared to make the job efficient, effective, and enjoyable. Works amazing with the service routes as well as setting up repairs. Cons Can’t really think of any cons. I have had nothing by great experiences with the app itself. The customer service is awesome when you do have a problem or question. Review Source Response from Skimmer December 8, 2025 Hi Garrett! Thanks for the great review! We’re glad Skimmer helps keep your routes, repairs, and team running smoothly. SS SJ S. Director of Service Construction Used the software for: 2+ years ### "Pool Service turns into Pool Management " May 6, 2025 5.0 Applying Skimmer into our company’s day to day operations has help our company obtain status into Central Florida’s top 100 pool builders. Pros Skimmer surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a company doing so. At CollinsBuilt Pools we strive to grow and get better at getting better. We use Skimmer as a tool to help maintain relationships with each of our clients during and after new pool construction. Nothing else out there is comparable! Thanks Skimmer Cons Not being able to upload videos during service route stops or work orders to show specific issues of concern. Photos are great but videos would be awesome. These videos would be helpful to educated homeowners on how to do or correct an issue or to pass along to manufacturers that also want to also improve in defects or quality control. Review Source Response from Skimmer May 22, 2025 SJ -- Thanks for the awesome review! Our product and engineering teams are exploring the ability to be able to include videos. No date yet, but we hear you! Thanks for the great feedback! SG Steven G. Owner and CEO Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service software" May 10, 2025 5.0 Excellent pool service and maintenance software on the market. Pros Ease of use and integration with billing software as well as customer/client reporting, work-order and service history. Cons Would like more flexibility with scheduling recurring tasks without creating a work-order and selection for jobs spanning over the course of several days Review Source Response from Skimmer May 22, 2025 Hi Steven! Thanks for the great review! I think you'll be happy to hear that we will soon be launching what you're asking for! Keep an eye on your email and those in-app announcements in the coming days! :) JJ Javier J. Mantenimiento Piscinas Utilities Used the software for: 6-12 months ### "Me gusta este software " May 25, 2025 5.0 Mi experiencia ha sido bastante agradable y le he sacado provecho haciéndome ver más profesional con mis clientes. Pros Me gusta como ha facilitado administrar mi negocio, poniendo muchas cosas que antes se me hacían complicadas a un paso. Cons Por ahora he estado bastante satisfecho con el software, no he encontrado fallas. Si tuviera alguna sugerencia sería un poco de más facilidad de uso. Review Source Response from Skimmer May 28, 2025 Hi Javier! We're glad you're happy with the software and will keep doing our best to earn five stars. Thank you for the review! BC Bob C. Owner Chemicals Used the software for: 2+ years ### "Leaving Skimmer" February 22, 2025 1.0 Professional Pool & Spa Service: Longtime Skimmer user and IM LEAVING! Been using Skimmer for some time, I even invoiced through skimmer at one point. Then skimmer got greedy $$$$. Why would I want to text my clients from the Skimmer app, I get free text on my phone! Now I've been told my per pool monthly fee is going from $1 to $2 a 100% rise, guess what Skimmer, NO ITS NOT! I have just signed with www.poolservice.software. I used this program today on my route and its impressive, I'm putting all my clients (129) over to PSS. Pros Ease of use. Ease of customizing. easy to download. Cons Price rise of 100%. Slow to update after each entry. Cant run on multiple devices. They keep adding stuff that is not relevant, it is complicating and crowding what was a perfect app. If I need to text a clients I'll do it on my phone, Skimmer charges for each text. GREEDY $ Review Source Response from Skimmer April 3, 2025 Bob, we're sad to see you go. We pride ourselves on providing value, and the $1 option is still available if you'd like to come back. We can also discuss lower contracted rates. Feel free to email us at sales@getskimmer.com if you'd like to discuss! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.