# Page 3 | Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Skimmer the right Pool Service solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177014/Skimmer/reviews

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Skimmer

4.9 (226)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Skimmer

## Showing most helpful reviews

Showing 51-75 of 226 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Dillon W.  
Owner Operator  
Facilities Services  
Used the software for: Less than 6 months

### "Makes life easy! "

March 28, 2026

5.0

Overall skimmer has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be!

Pros

It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster!

Cons

The only thing I kinda dislike about skimmer is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly.

Review Source

JG

Jordan G.  
Owner operator  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Awesome Software!"

December 18, 2024

5.0

Great experience! I would recommend to any pool pro trying to get organized

Pros

I love the organization. It keeps me organized with my schedule customer information and shopping list. I love that it’s able to produce reports.

Cons

It doesn’t have a calendar. I would love to see some sort of colander I can add stuff too. We do a lot of rental houses that require us to turn on and off the heater so I need to be able to keep a log of when and what pool to do it with.

Alternatives considered

[Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)

Reason for choosing Skimmer

I wanted to be able to send service reports to our customers.

Review Source

Response from Skimmer

December 20, 2024

Great news! We have a calendar/scheduling feature in final stages of testing that should be available sometime in February (subject to change.) Hang tight and thanks for the great review!

SS

Shaun S.  
Business owner  
Consumer Services  
Used the software for: 1-2 years

### "Easy to use."

February 4, 2025

5.0

Skimmer has made life as a pool pro much easier!

Pros

Skimmer is easy to use and customizable.

Cons

Nothing so far after about 2 years of use.

Alternatives considered

[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)

Reason for choosing Skimmer

It looked more along the lines of what I needed to run my business and they had a free trial at the time.

Review Source

Response from Skimmer

February 11, 2025

Thank for the five star review, Shaun! We're glad you're with us!

DA

David A.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Best tool in the business!"

October 1, 2024

5.0

I have 350 clients, it was pure frustration trying to keep track of everything on paper. Skimmer has obviously put a lot of thought into the app and worked with Tech's in the field.

Pros

What's not to like? One of the best tools I use to run my business.

Cons

There really isn't anything I don't like about Skimmer.

Review Source

Response from Skimmer

October 3, 2024

Thank you for the feedback!!

MH

Mark H.  
Owner and Pool Guy  
Consumer Services  
Used the software for: 1-2 years

### "Love Skimmer"

January 6, 2025

5.0

I've had a wonderful experience Skimmer from stem to stern. Whenever I have a problem they're immediately responsive and very helpful.

Pros

Ease of use. Great customer service & tech help. My customers like the emails they're sent when I'm finished with pools. Billing is easy at it's most basic level.

Cons

Auto bill is confusing and I will be working on it soon with the stellar tech help.

Alternatives considered

[Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[PoolCarePRO](https://www.capterra.com/p/177018/PoolCarePRO/)

Reason for choosing Skimmer

I just wasn't impressed. I know there was another system or two I tried on top of what was listed. None of them seemed to be intuitive in anyway.

Review Source

Response from Skimmer

January 7, 2025

Wow! Thanks for the great review, Mark. We're glad you're with us!

CE

Christina E.  
Office manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Office manager "

April 2, 2025

5.0

Skimmer has been a great software for our company, customers feed back is amazing ,

Pros

Easy to use and great customer service experience

Cons

So far there is nothing we don’t like about the software

Review Source

Response from Skimmer

April 3, 2025

Wow! Thanks for the amazing review, Christina! We're glad you AND your cusotmers are enjoying Skimmer!

AA

Alex A.  
Pool Service Professional  
Consumer Services  
Used the software for: 1-2 years

### "SKIMMER - HIGHLY RECOMMENDED "

February 21, 2025

5.0

Pros

Skimmer is a user friendly, all in one, centralized app for both single powers and anyone looking to scale their business.

Cons

Although Skimmer continues to make improvements, there are some missing features I hope to see come soon (tech pay & pool profile/history transfers)

Review Source

Response from Skimmer

February 26, 2025

Alex, thanks so much for the great review. We will make sure we get your feature requests to our product team and appreciate your business!

BS

Brad S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Skimmer Rocks!"

March 20, 2025

5.0

It has been wonderful. A breath of fresh air in a stale industry

Pros

exceptional route management. always working to innovate!!

Cons

I wish they'd get into the pool construction management sector

Review Source

Response from Skimmer

March 24, 2025

Wow! Thanks, Brad, for this great review!

EH

Eric H.  
Owner and Operator Head Technician  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Eric Hatch Skimmer Review"

March 7, 2025

5.0

\[sensitive content hidden\] has been great and is always there to help me with my customer service needs.

Pros

Very easy to use and tracks all my data!

Cons

When I open my route for the day it jumps to the work orders which is annoying and one extra step.

Review Source

Response from Skimmer

April 3, 2025

Thanks for the 5 star review Eric! Glad to hear Skimmer is easy to use. That's what we aim for! Feel free to reach out to support so we can troubleshoot your issue. support@getskimmer.com

JJ

Jeramey J.  
Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Useful tool for a one pole shop. "

February 12, 2025

5.0

Very happy with the software in my first year of operations.

Pros

The ease of tracking route, invoicing, and running profitably reports.

Cons

Nothing at the moment. In my first year this tool has been very helpful.

Review Source

JH

Jeremiah H.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Skimmer is wonderful!"

March 6, 2025

5.0

Software is fantastic, as is their customer service.

Pros

The software is very user friendly. Some great functions, and seems to be the best out there.

Cons

I think there could be some more features

Review Source

Response from Skimmer

April 3, 2025

Thanks for the great review, Jeremiah! If you haven't already, let us know what you'd like to see in Skimmer by sending us your feature requests to support@getskimmer.com

GF

Gregory F.  
Pool Technician  
Individual & Family Services  
Used the software for: Less than 6 months

### "Get Skimmer- for pool pros that want efficiency and productivity"

November 10, 2024

5.0

I have had a great experience with Skimmer and will continue to use the software. They are continually updating and improving things for a great and easy to use product. \[sensitive content hidden\] has been working with me since I started and helps me walk through set up and any answer any and all questions that I have. They go above and beyond for customer service and also handle any issues quickly and effectively.

Pros

It is easy to use, efficient, streamline’s productivity and is a reasonable subscription price, great customer service and support team

Cons

Not found anything wrong. 2 tier subscription package means you get less in the basic tier but it is still really good

Review Source

Response from Skimmer

December 20, 2024

Thanks for this great review, Gregory! We think we have the best support team in the industry, but we might be biased. :) We have lots more coming in 2025! Stay tuned!

HV

Hunter V.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great software for pool service"

November 8, 2024

5.0

Pros

I can use skimmer for everything when it comes to interacting with clients. I can use it for invoicing, quoting, client communication, creating service routes, etc. It is a must have if you run a pool service business

Cons

The routes do not optimize like they should. I’d also like to be able to input credit card info on the mobile app.

Alternatives considered

[Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)

Reason for choosing Skimmer

Easiest to use and keeps track of everything that I need it to

Switched from

[PSS](https://www.capterra.com/p/237422/Pool-Service-Software/)

Not as modern as skimmer. The emails in skimmer are much better as well

Review Source

Response from Skimmer

December 20, 2024

Thanks for the feedback, Hunter, and the great review! We appeciate it!

JR

Juan R.  
Office manager  
Chemicals  
Used the software for: 2+ years

### "Essential Tool for Streamlining Pool Service Operations"

November 19, 2024

5.0

Skimmer has significantly improved our efficiency and organization, making it an essential tool for our pool service business.

Pros

Skimmer is incredibly user-friendly, helping streamline scheduling, track chemical usage, and improve communication with customers.

Cons

The app occasionally logs you out, requiring re-entry of login credentials, which can be inconvenient during busy schedules.

Review Source

Response from Skimmer

December 20, 2024

Hi Juan! Thanks for the great review and feedback!

DG

Darryl G.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Thanks Skimmer"

February 16, 2025

5.0

Well, since I am from that older generation that just might be set in our way. I was slow to try and trust the app. Boy am I happy I jumped on board. I cant imagine Not having this awesome tool available to me. And now I don't have sticky notes everywhere :)

Pros

I love Skimmer for keeping me and the guys organized. But I really love their customer service. I have probably been Over Needy, yet they never flinched. Someone is Always there for me to answer my questions and find the best way Skimmer can work for my company.

Cons

Nothing so far that I dislike. But I would like to see the route map have a few more options such as a blue route indicator line.

Review Source

EH

Eric H.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Best customer support "

January 30, 2025

5.0

Great software and support easy to use software

Pros

Customer support is always there every time I call. They are great with all my concerns and questions and get me great resolutes

Cons

Credit card fees on their 3rd party vendor

Review Source

Response from Skimmer

February 11, 2025

Eric, we're so happy to hear that you love our support team! Our credit card processing fees are pretty competitive, however, if you need some tips on raising your rates, check out the Price Increase Toolkit on getskimmer.com/resources

JR

Jennifer R.  
Entrepreneur  
Facilities Services  
Used the software for: 1-2 years

### "Great Job Skimmer !"

October 29, 2024

5.0

My overall experience has been very positive and useful. Has made keeping track of clients and invoices so much easier.

Pros

How user friendly it is. Easy to navigate and great for organization purposes.

Cons

I can not seem to be able to delete service locations.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Skimmer

I felt it was a better fit for my type Pool Service Company

Review Source

Response from Skimmer

December 20, 2024

We aim to make Skimmer user-friendly, and we're glad you noticed! Thanks for the awesome review, Jennifer!

TL

Todd L.  
Owner Operator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Skimmer; The all inclusive Pool Biz App"

March 24, 2025

5.0

Pros

I’m able to bill my customers from Skimmer, plus, Skimmer has the best support in the business.

Cons

Skimmer has a lot of features and can be tricky to figure out, It can be frustrating. I’m still learning how to access all the potential Skimmer has to offer. So there really is no bad side to it.

Review Source

Response from Skimmer

April 3, 2025

Hi Todd! Thanks for the review. We're glad you're enjoying Skimmer billing, and we'll make sure we pass your review on to our support team!

SR

Steven R.  
OWNER  
Construction  
Used the software for: 6-12 months

### "SKIMMER IS AMAZING!"

December 9, 2024

5.0

WE ARE VERY PLEASED WITH SKIMMER THIS PAST YEAR!

Pros

THE EASINESS OF USE, LOGGING ON ONLINE OR ON YOUR PHONE THROUGH THE APP, BILLING WITH QBO

Cons

SOME FEATURES ARE LACKING, HOPING THEY ADD SOME MORE FEATURES TO WORK WELL WITH WHAT'S CURRENTLY AVAILABLE

Review Source

Response from Skimmer

December 20, 2024

Hi Steven! We're happy to hear you think Skimmer is amazing. We'd love to know more about the features you'd like to see. We log each and every one! Feel free to send feature ideas to support@getskimmer.com so we can get them logged for you!

SP

Shawn P.  
Oner  
Consumer Services  
Used the software for: 1-2 years

### "SKIMMER Rock"

October 27, 2024

5.0

I am quite happy with SKIMMER and I am glad to be a user!

Pros

Honestly, running a pool business I don’t know how else I would’ve done it with such ease. I want to thank everybody at the SKIMMER software division for helping Make my life be so Much Easier!

Cons

From the beginning, it takes a while to learn all the formatting, but after sometime it all falls into place!

Review Source

Response from Skimmer

December 20, 2024

We're happy you're happy, Shawn! Thanks for the great review!

TT

Tanner T.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Must have app for pool service professionals "

October 19, 2024

5.0

Skimmer has has helped us scale our business quickly and not miss anything.

Pros

I would not be able to run by business without skimmer

Cons

Deleting service locations and then \[sensitive content hidden\] with the main device toggles off on my iPad I still get duplicate entries. I also wish I could search individual locations on the route dashboard vs just the owner name

Review Source

Response from Skimmer

October 29, 2024

We're so glad to hear Skimmer has helped you scale, Tanner! The feedback is also appreciated -- I will make sure our Product team sees it. p.s. As I'm sure you know, even though locations with service history cannot be deleted, users can mark customers as "inactive".

RL

Rich L.  
owner  
Environmental Services  
Used the software for: 1-2 years

### "Skimmer's the best!"

September 5, 2024

5.0

Just a pleasure. Made that part of my job so much easier. Previously, Quickbooks was a HORROR!

Pros

The customer service is fast and reliable.

Cons

I cannot think of anything.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

They were the worst company I ever dealt with.

Review Source

Response from Skimmer

September 25, 2024

We always love to hear compliments for our Customer Support team. Thank you so much!

CS

Charles S.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Best pool company operations software "

July 2, 2024

5.0

Skimmer has saved me hours and invoicing scheduling and tracking customers and customer payments it has allowed me to focus on actually running my business instead of filling out spreadsheets

Pros

It allows me to quickly and easily track will scheduling and invoices and customer payments and gives me at a glance where my business is at

Cons

To do invoicing you have to log on to the website I hope that they Port that to the mobile app soon

Review Source

Response from Skimmer

July 16, 2024

Thanks for the awesome review, Charles, and thanks for the product feedback! There's a lot more to come this year! Stay tuned!

JG

Johnny G.  
Pool service  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Pool business tool"

December 10, 2024

5.0

Got to have tool. For all pool businesses

Pros

Keeps me on task. From billing to my routes

Cons

Not much. Maybe just dasboard set up takes awhile to get use to

Review Source

Response from Skimmer

December 20, 2024

Hi Johnny G! "Got to have tool" is an awesome compliment. Thank you for your review!

MR

Melinda R.  
Service Manager  
Construction  
Used the software for: Less than 6 months

### "Skimmer Manager"

November 11, 2024

5.0

It's been great really. Super easy to use for our growing business.

Pros

Easy to use! Routes are awesome for my techs to get to service locations and have all the info they need.

Cons

I cannot see if the customer has looked at their invoices.

Review Source

Response from Skimmer

December 20, 2024

Thanks for the five star review, Melinda! We think you're great, too! :)

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