# Page 9 | Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Skimmer the right Pool Service solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177014/Skimmer/reviews

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Skimmer

4.9 (226)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Skimmer

## Showing most helpful reviews

Showing 201-225 of 226 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FP

Franklin P.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Skimmer review "

June 19, 2023

5.0

It’s been great so far it has taken my business to the next level

Pros

It’s easy to use and scheduling techs and work orders are a breeze

Cons

Integration with quickbooks on line is a bit tough with product lists

Review Source

Response from Skimmer

June 23, 2023

We appreciate your review, Franklin! Thanks for taking the time!

JPK

John Paul K.  
Owner  
Construction  
Used the software for: 6-12 months

### "Great Application "

December 4, 2023

5.0

Overall I have had a great experience with skimmer

Pros

Ease of use, easy to set up and get started with.!

Cons

There are a few options in the application that would help if added

Review Source

Response from Skimmer

December 19, 2023

Thanks for the great review, John Paul! Feel free to email support@getskimmer.com with feature requests and we'll get them logged! Thank you for your business!

DE

Darla E.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Skimmer streamlined our Pool Billing Process"

August 9, 2023

5.0

We have saved money on the software vs our old system. We have saved time spent on the billing process. Our pool cleaners like this software so much better.

Pros

Easy to use and our Maintenance Techs like it better

Cons

nothing, so far. We have been using about 4 months

Switched from

[The Service Program](https://www.capterra.com/p/92921/The-Service-Program/)

Cost & time savings

Review Source

Response from Skimmer

August 18, 2023

Happy to hear that Skimmer is working for you and your team! Thanks for your review, Darla!

mS

mohamed S.  
Director  
Food Production  
Used the software for: 1-2 years

### "Skimmer.makes a company run efficient"

September 28, 2023

5.0

With skimmer i improve more features easy in my company

Pros

I like skimmer becouse it hepl me to improve all features i need in my company services.

Cons

From my experiense No features can be missed with skimmer

Review Source

Response from Skimmer

May 22, 2024

Thanks for the review Mohamed! We love to hear that you're more efficient thanks to Skimmer!

GL

Greg L.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Best pool service software available!"

June 19, 2023

5.0

Amazing

Pros

The ease of use and customer service is amazing

Cons

I wish there were more reports like for avg cost of service ect

Review Source

Response from Skimmer

June 23, 2023

Thank you for taking the time to write a review, Greg!

ML

Michelle L.  
office manager  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Software"

June 7, 2023

5.0

Pros

User friendly, easy set-up, the whole team loves it. Customers service is always helpful when needed.

Cons

Thankfully, we haven't experienced any cons.

Alternatives considered

[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)

Reason for choosing Skimmer

It was too complicated. Not easy to setup.

Switched from

[Pooltrackr](https://www.capterra.com/p/163563/Pooltrackr/)

outdated not user friendly

Review Source

Response from Skimmer

June 14, 2023

We're glad you chose us, Michelle! Thanks for the fantastic review!

KP

Kelly P.  
Owner  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Love Skimmer!"

May 25, 2023

4.0

So far, we are loving Skimmer! It has allowed us to run our daily pool service with little to no hiccups and to have accountability for our customers, our pool technicians and the administrators.

Pros

It is our daily communication tool between administration and pool technicians

Cons

Wish I understood the Shopping List better

Reason for choosing Skimmer

It was recommended to us.

Review Source

Response from Skimmer

May 30, 2023

We're glad Skimmer is helping with accountability! Thanks for the review, Kelly!

CS

Chris S.  
Owner/technician  
Consumer Services  
Used the software for: 1-2 years

### "Great app"

August 14, 2023

5.0

Great

Pros

Tracking supplies and pool usage. Reports from filed techs

Cons

Would like to be able and select which pools get pictures and not all account.

Review Source

Response from Skimmer

August 18, 2023

Thanks for the 5-star review, Chris! FYI-- you can select who receives photos and who doesn't in settings. Check this out: https://help.getskimmer.com/article/82-customize-email-recipients-web

BG

Brett G.  
CEO  
Facilities Services  
Used the software for: 1-2 years

### "Best Service Software "

June 19, 2023

5.0

Pros

Ease of Route Building and assigning techs

Cons

Work order types could use a few more features for if you just need a picture or information from a customers equipment

Review Source

Response from Skimmer

June 23, 2023

Thanks for the review, Brett!

LW

Lisa W.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Skimmer is a must have part of my business."

January 30, 2023

5.0

Can not believe we operated prior to Skimmer. We used paper to keep track of chemistry!

Pros

User Friendly and made just for pool professionals.

Cons

I don’t like that when I update the price of a chemical, it back dates the historical price. Would like to be able to change the price of a chemical starting on a certain day.

Review Source

Response from Skimmer

January 31, 2023

Thank you for your review, Lisa! We appreciate you!

AB

Adam B.  
Pool Technician  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Application for Pool Service!"

November 29, 2023

5.0

Absolutely phenomenal for my business for efficiency

Pros

Route Optimization, History, Organization

Cons

Inability to make multiple stops priority

Switched from

[Circuit](https://www.capterra.com/p/165686/Circuit/)

Price, better design for pool service in general

Review Source

Response from Skimmer

December 5, 2023

HI Adam! Thanks for the review. We'd love to understand "inability to make multiple stops priority" comment. Feel free to reach out to support@getskimmer.com and we'll be happy to pass along your request to our product team.

DH

Daniel H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Skimmer review "

August 16, 2021

5.0

Pros

I like how simple it is to use. Great interface on mobile.

Cons

No invoice auto payment capability but they are implementing it very soon!

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Review Source

Response from Skimmer

January 14, 2022

Thanks Daniel, we appreciate your review very much!

CG

Christian G.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Skimmer is the bedrock of our company operations"

February 23, 2023

5.0

Pros

I'm honestly not sure how we got by before we tried out Skimmer. It's been the best decision our company ever made.

Cons

Every now and then we run across a bug or a glitch, but the software team is so incredibly accessible and helpful, it really hasn't been an issue.

Review Source

Response from Skimmer

March 8, 2023

Thanks for the review, Christian G! /high five/

TF

Tom F.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Custom Reports"

February 26, 2023

5.0

I could not run my business without Skimmer!

Pros

The customer service team is excellent and very timely with responses. The custom reports are a huge help. Skimmer is very easy to use!

Cons

Standard reports are limited, but that is counterbalanced by the ability for me to get custom erports.

Review Source

Response from Skimmer

May 22, 2024

Thanks for the great review, Tom!

NS

Nathan S.  
Service manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Grateful to have this program for our company"

August 10, 2023

5.0

Overall, great experience. Good customer service. Ease-of-use is great.

Pros

The ease of use. Customer service is great and willing to expand upon your needs.

Cons

It needs an LS I calculator for dosing, and overall quality of water balance

Review Source

Response from Skimmer

August 18, 2023

Thanks for the fantastic review, Nathan! We hear you on the LSI calculator... and we're actively working on it. Stay tuned!

JM

Jay M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "My Review "

December 6, 2023

5.0

My experience so far with skimmer has been wonderful. Customer service is excellent and my questions are answered when I have called in.

Pros

Ease of use. It keeps me organized and my customers informed of what their pool readings for the week were as well as the services I performed that week.

Cons

The only con I have is the online billing percentage that the billing company keeps for credit card transactions.

Review Source

Response from Skimmer

December 19, 2023

Thank you for the great review, Jay! We're happy to hear that Skimmer is keeping you organized and keeping your customers informed!

Jamie M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "My Review"

October 9, 2023

5.0

Pros

Great simple interface, easy to setup and manage.

Cons

Would like ability to integrate with Wix

Review Source

Response from Skimmer

October 29, 2023

Thanks for the five star review, Jamie! If you haven't already, submit your feature request about a Wix integration and let us know what you're trying to achieve and we'll get it logged for you! support@getskimmer.com

KT

Kelly T.  
Ops Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Route management must have!"

June 21, 2022

5.0

Pros

AMAZING customer service! Easy integration with QBO, fast sync so I can see service reports almost instantly - no more waiting for binders to be turned in at the end of the day.

Cons

I would like to only show the first name or a nickname of the service tech. It would also be nice if I could select only certain customers to receive chem readings.

Review Source

Response from Skimmer

July 13, 2022

Kelly, thank you for your kind words! We're so glad you're enjoying Skimmer and our team loves to hear from YOU!

GC

Gonzalo C.  
Owner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Skimmer Makes My Job Easier "

October 28, 2023

5.0

Pros

Scheduling routes and billing are the most important for me.

Cons

The website is not fully mobile friendly yet. I hope they will fix it

Review Source

Response from Skimmer

November 8, 2023

Thanks for the awesome 5-star review, Gonzalo! We love making your job easier!

HD

Hillary D.  
Owner  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "The best customer service"

November 14, 2023

5.0

Fantastic, it has helped me get the business off the ground while working a full time job

Pros

I love that no matter what, my calls get answered, my questions are always addressed and today, \[sensitive content hidden\] went above and beyond for me.

Cons

If i had to choose it would be a way to eliminate high processing fees

Reason for choosing Skimmer

Ease of use, weekly reports for customers, route tracking

Review Source

Response from Skimmer

November 27, 2023

Thanks for the review, Hillary! We love to hear that our support heroes went above and beyond for you!

MD

Morriss D.  
Owner/Operator  
Facilities Services  
Used the software for: 6-12 months

### "Skimmer changed my life"

May 14, 2021

5.0

Pros

Skimmer allowed me to change my business model. The ability to track product usage per customer has allowed me to make sure I never lose money by not charging for products I used at a customers house. In turn I make more money, and this is how Skimmer changed my life!

Cons

I’d like to be able to do the things I can do on my desktop on my mobile device.

Alternatives considered

[Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)

Reason for choosing Skimmer

It seemed easier to setup and use, and the pricing model seemed the most fair.

Review Source

Response from Skimmer

June 2, 2021

Thanks Morriss, your review is very much appreciated!

SN

Sage N.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Apache Pools"

April 30, 2021

5.0

I think the app and the customer service is great. Their team is easy to reach an willing to solve any issues. I look forward to seeing this company grow and make life for pool professionals simpler.

Pros

The ability to track and quickly access customer/ service data is huge! It has made my business so much simpler to manage.

Cons

The order of operations for certain features could be improved upon (ie work orders)

Review Source

Response from Skimmer

June 2, 2021

Thanks Sage, your review is very much appreciated!

SY

Sara Y.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Mutliple functions and easy to use"

October 18, 2023

5.0

Pros

The capability to use skimmer for multiple services makes in a one stop shop

Cons

They are still improving their billing options

Review Source

Response from Skimmer

October 29, 2023

HI Sara! Thanks for your great review! We certainly appreciate it! We've got more features coming soon for billing. Feel free to email us product requests to support@getskimmer.com

RM

Ryan M.  
President  
Construction  
Used the software for: Less than 6 months

### "Great app for pool service companies "

October 20, 2023

5.0

Pros

All the features, except for billing (I don't use billing yet), are awesome and help make the work days flow easy

Cons

Nothing so far. Everything has worked great for us!

Review Source

Response from Skimmer

October 29, 2023

Thanks for the stellar 5-star reviews, Ryan! We appreciate it!

PV

Philip V.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Game changer "

May 25, 2023

5.0

Pros

Anyone who’s serious about taking care of their customers needs to use skimmer

Cons

The only thing that needs improvement would be the route optimization. I’ve very spotty

Review Source

Response from Skimmer

May 30, 2023

Thanks for your review, Philip!

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