Flicent

FieldPulse

5 / 5 9 reviews


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Flicent
  • www.flicent.com
  • United States

About FieldPulse

Business management system that lets companies schedule jobs, dispatch staff, and send out invoices via phone or computer browser.


FieldPulse Features

  • Billing & Invoicing
  • Chemical Readings
  • Customer Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Work Order Management

FieldPulse Reviews Recently Reviewed!


Awesome app for a company!

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use is definitely a big one. It took no time to figure out what you were doing, and set up everything in there that you needed.
Features is pretty extensive. We have tried other apps (cheaper ones) and found that they didn't really work for our company. We didn't need the full construction app like BuilderTrend, and needed something a bit more than for service calls, and this was the perfect in the middle app!
Quality is pretty good! Has its own couple glitches, but customer service takes care of them right away!
Previously, we had a system of all paper and had a gap in our communication on the jobs and such. This app helped us go virtually paperless in our timesheets, and job sheets because now everything is accessible to our users on their phones. The amount of data that it takes is next to nothing, which was a concern of our employees.

Cons: It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Overall: We went virtually paperless for our timesheets, and job sheets. This also helped us track our employees and their hours much easier, as well as account for their time on each job.

Capterra-loader

Great product from a great company!

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: By far, the best thing about FieldPulse is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently.

Cons: Only thing I wish I could do is create custom customer statuses (categories). ex, 2017 customers, 2018 customers, ect. They kind of did this by creating customer tags, but it's not the same.

Absolutely LOVE this software! Very easy to use and the support team is phenomenal!

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I went through many other software trials looking for that perfect fit. I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files. FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements!

Cons: The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking.

Overall: This software helps me stay organized and keep up with everything going on out in the field!

FieldPulse has really helped improve our invoicing, customer database, and job scheduling

Jul 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

Cons: Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates.

Capterra-loader

Incredible product, saved me so much stress of finding the right product to implement. Great app!

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use right out of the box. The mobile app is very responsive and the web page looks just like the app. There appear to be no differences in the two. Our field salesman will be able to use this right away. The fields on the jobs and projects are customizable and form creation is very easy. I will discover more I am sure.

Cons: Inability to integrate with QB Desktop is the only thing I think that would be better. Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.)

Overall: Collaboration, organization, streamlining operations, communication. Literally everything.

I have used it for a couples months for my HVAC company.

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The responsiveness of the Fieldpulse support team is amazing. I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online. It is also is very user friendly, If I was able to figure it out within a few hours of using it anyone can.

Cons: As of now I have no complaints. The app is very user friendly and even my service technicians who are not tech savvy have been able to easily learn the ins and outs of it.

Tried a Bunch Of These

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm in IT first and work part time for a maintenance/repair service contractor who asked me choose an affordable, modern software for his team that works well on mobile. I tried a bunch of them, and settled on FieldPulse. They have a web based application and iphone/android apps that are basically full functionality. They're building new features, and they actually listen to our requests and have implemented them quickly. Support is really easy with them since they have an in-app chat on all three apps. Unlike many other solutions that look like they were designed and built in the 90s, FieldPulse has a very modern and common interface that's familiar, so training the guys to use the product has been easy for me.

Vendor Response

by Flicent on November 10, 2016

Thanks so much Nutan!

Great value, great features and best of all excellent customer service

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, packed with all necessary features for muy hvac business, I'll never get tired of mentioning the great customer service!!

Cons: I wish it would have pre made estimates templates where I could customize some words instead of me have it to create it from scratch. The discount feature does not work on my android devices

Overall: Organization, business and customers information at my fingertips at all times.

Great modern app for electricians

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Moved over to fieldpulse from some old app that had a really bad mobile app. This is a great modern app that makes it much faster to get our work orders and make updates. we like it so far. We do electrical work.

Vendor Response

by Flicent on November 10, 2016

Thank you!