botkeeper

botkeeper


4.5 / 5
53 reviews

Who Uses This Software?

Botkeeper is able to work with any industry & currently have hundreds of business types as clients today. While the majority of our clients are SMB's, we also specialize in multi-location & Enterprise


Average Ratings

53 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Botkeeper pricing is based on the number of transactions in per month.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • botkeeper
  • www.botkeep.com
  • Founded 2015
  • United States

About botkeeper

Ready for the future of accounting? Botkeeper provides automated bookkeeping support to businesses by using a powerful combination of skilled accountants alongside machine learning and artificial intelligence (AI). Our clients receive 24/7 accounting and support as well as incredible insight into their financials with beautiful dashboards and unlimited reporting.


botkeeper Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management

botkeeper Reviews Recently Reviewed!


Capterra loader

Using Botkeeper from its Early Days at Kinnami Software, a Seed-Stage Startup

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: The best thing about Botkeeper's software is that it is invisible in the sense that it doesn't dictate how you should use it to collect information that it needs, and so it's very easy to fit into your workflow. Historically, Botkeeper had its own Dropbox-style integration, and now it is switching to Google Drive. This means that providing receipts and other information is as simple as putting the digital scan of a receipt into the Google Drive folder. Or if you prefer, you can upload files by hand using the portal.

Secondly, their portal provides nice views that show the state of your company's finances.

Cons: Botkeeper is a young company, and so growing pains are painful. The system has undergone several major changes during the 2 years that I've been using it, and those transitions were not completely smooth. However, to date, all problems were successfully resolved and the team really worked to address them, and those problems were rare.

Overall: Botkeeper absolves Kinnami from the drudgery and hassle of book keeping. Basically, all I have to do is ensure the receipts are there, and then all book keeping is handled. This makes filing the annual tax returns less painful as Botkeeper already has all the information the accounting firm needs to create the tax return.

At Kinnam, we do not have nor want large teams of people to handle administration. Outsourcing book keeping to Botkeeper is a great way to solve part of that problem.

Capterra loader

Saved me money

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked their flexibility in working with my Quick Books online - my super complicated - incorporation with employees - setup! I saved over $2000 per month in accounting costs by switching to botkeeper. I'm hoping they don't raise their prices. They are super fast, and able to handle my business accounting which has "unrecognized revenue" calculations to do each month, and everything is in GAAP format "ACCRUAL" based because I was setup to take on investors and sell common stock from an equity crowdfunding fundraise. I would say I love their MANAGEMENT REPORTS! I love being able to look and see everything in one report and I also love that my books are reconciled and up to date nearly daily - so every time I look it is valid data - SO HELPFUL! Also - they take the time to teach me how to do things on my own if I am confused about anything. My old super expensive accountants never did that and they were super slow and it was always a point of pain for me. Botkeeper does everything I don't want to do - and they do it fast and accurately.

Cons: I have no complaints, because they are fast and accurate, and responsive for all of my accounting needs. They are highly capable of even the most complicated bookkeeping - I didn't think they would take on my books but have surpassed my expectations.

Overall: I love the management reports and up to date books the most. Also, they respond quickly with anything I need, they are capable with even the most complicated unrecognized revenue reporting, fast, responsive, and nice in their communications. My business is a corporation, and botkeeper has saved us a lot of money.

G&N Input for botkeeper

Jan 11, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the accuracy and availability to access our books.

Cons: I do not like the new all over the place one drive searches. I liked all of my botkeeper on one page. I feel all over the place now. I have a shared spread sheet on one page, the portal on another and the check printing on another. So for me switching to one drive from the one page of botkeeper is going to take time for me to get used to it. I like the portal page before when you open up with passwords and all information on front page. I understand it will make it easier for botkeeper but it necessarily isn't as easy for us. I find you can't print the management report off the portal because you need to scroll down to access everything on the page. If you print you will not get all the information.

Overall: I have all payment electronic and by check on spreadsheets which I love. I can print or write out the checks. This has saved a lot of time for botkeeper as well as they do not have to send sub category sheets all the time because it is on the spreadsheet with description of what the check was for. I love how fast they respond to questions and I love the fact that they were willing to share these features with me to make my job easier.

Thrilled with botkeeper

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Responsive - They have a very quick response time for questions/issues/reports/etc.

- Customizable - We're developing our systems and engagement with botkeeper as our needs evolve. They're more than bookkeepers, they're thought partners as well.

- Convenient - The day to day like processing invoices and sending payments is a breeze. We used to do a lot manually and hardcopy, but with botkeeper we can use email, the app, and the online portal, depending on what's fastest and easiest for us.

Cons: The things I haven't liked, I've worked with botkeeper to change and improve, so I don't have a good answer to this...

Overall: We've been working with botkeeper for about 15 months and couldn't recommend them highly enough!

Smart Bookkeeper Solutions Worked for Us

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have answers only an email away at all hours. What is not to like about that. Instead of relying on a bookkeeper that worked part-time for us, I now feel like we have a full-time bookkeeper on staff without any of the hassle.

Cons: Took some "training" to get them onboard on complex accounting set ups, but once learned, it has been smooth.

On the ball.....

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the fact botkeeper works well with all my other accounting services i.e. Quickbooks, Gusto etc...Botkeeper, handles my EOY tax filings which allows me to work more efficiently.

Cons: The only con is the fact I wish botkeeper could handle direct deposits in Russia as I tend to use this method a lot.

Overall: LOVE working with botkeeper. The team is ready for all my questions and extremely cognizant of completing everything in a timely manner. Botkeeper makes my life so much easier.

Capterra loader

Excellent quality and price

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Efficiency and accuracy of accounting. Accountants and bots are very responsive.

Cons: Onboarding time but that issue seems to be resolved.

Overall: My go-to accounting solution based on quality vs pricing.

Let the experts handle it for you.

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once we had botkeeper on board and up to speed, it was a set it and forget it experience. We had an incredibly dedicated account manager (CSR) who was committed to taking what was a giant mess of our books and streamlining the process for us so we could do what we do best: design.

Cons: Onboarding was tough but not because of botkeeper but because the process of getting someone up to speed about your business is always time consuming.

Overall: Bookkeeping used to be our biggest headache as a company. We thought we could handle it ourselves but quickly learned that is a dangerous proposition come tax season. Now that we have been up and running for almost two years, we can confidently say our business has been transformed because we are now able to focus on what matters, our clients.

Great, Responsive Customer Service!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been with Botkeeper for over a year now; the bookkeepers are friendly and very helpful. Always happy to talk through upcoming projects/issues with me.

Cons: The AI sometimes has bugs, but nothing that isn't quickly fixed and updated.

Overall: Would recommend 100%. Botkeeper allows me to continue to develop business without hiring in house support.

Easy Book Keeping

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the people behind the software. The software uploads my transactions every night and the people behind the software ask questions to make sure everything is categorized. They enter bills, cleanup mistakes and have the knowledge to do it.

Cons: I havent found a con yet. This product and service is solid.

Overall: BotKeeper has been great. Its been like having a fulltime bookkeeper. They are responsive to emails and requests.

Capterra loader

Amazing Bookkeeper

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very attentive to detail. Always responds. Very easy to use. Staff is very friendly and willing to go out of their way to help you however they can.

Cons: Their client portal is a little lacking technology upgrades but still works pretty well.

Wonderful tool!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automating certain accounting functions to eliminate manual processes

Cons: Can't think of any cons; the tool is great and the people at botkeeper are amazing

Personal Customer Service

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Botkeeper is very organized and easy to use. You are provided with a personal contact that is there with you every step of the way. Everyone at Botkeeper is very responsive and helps you get any question answered.

Cons: It is not 100% hands off. The software still requires attention.

Terrific Bookkeeping Option at a Reasonable Price

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the individual care given to us by our multiple account managers. As an Ecommerce company, I also like how automated everything is and how everything is primarily electronic.

Cons: There definitely can be a ramp up period in the beginning where lots of your time will be spent explaining how your business works, what accounts you use, etc. Not necessarily a knock on botkeeper though since I think this is a universal thing.

With ease

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to navigate helping to make my role more manageable.

Cons: Having to wait for a response from our botkeeper can be an inconvenience but not terrible.

Overall: Overall, the company is pleased with the service.

Working with Botkeeper

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Convenient service. Cost effective solution vs having to have a full time bookkeeper employed. It's very easy to contact your "bot" via email if you have questions or changes need made. The new portal connected to google drive is very nice.

Cons: I can't really think of any cons. They are pleasant to work with and take the burden of accounting tasks off of my plate.

A great option for non-profits without an accounting firm behind them

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support during the onboarding process.

Take a photo of your receipt, email it to them, and within four hours, they have recorded it for you.

Takes the worry out of overburdening volunteer treasurer

Reassurance that our financials are in order

Cons: There were a lot of glitches with the onboarding, but they resolved every one of them in a reasonable amount of time. Some of the glitches weren't their fault.

Overall: We are getting great customer service. We are saving money. We have reduced the amount of work the volunteer treasurer has to do.

Botkeeper Review

Oct 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Was a simple way to manage and track all company financials.

Cons: Would like a better and simpler dashboard. My business was simple in accounting nature however would have been easier to see on a simple dashboard.

Overall: Easiest way to manage accounting, bills, expenses, etc... Was very easy to do all remotely and not needing to have a bookkeeper in office every week.

Automate Your Bookkeeping

Apr 18, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It helps you save time and let you focus on doing the stuff that drives your business. For example, it can help send invoices to the customer and email them reminders when it comes due

Cons: It is difficult to get started and connect the accounting integration. The plugins are also currently extremely limited since this software is still new. Recommend reaching out to their team to get started

BotKeeper does the job well enough so I don't have to do it myself, but it still has a way to go

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price was decent and the issues that needed to be corrected were laid out relatively easily for me with screenshots sent to my email.

Cons: They have a dashboard function that projects future earnings and other customizations that I requested, but it was a hassle to log in to. I ended up not using it at all but instead kept relying on their updates on my Quickbooks profile.

Overall: I think they are on track to be a good service. The idea that a bot is doing anything innovative and life changing is not apparent at all. It still seems to me that they have a U.S. based CPA overseeing bookkeeping workers employed overseas.

Helpful but not the complete package

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: response time is getting faster and faster

Cons: we still have to do a lot of leg work in house

Overall: it's a good fit for our small company but as our needs get more complex we will most likely grow out of it.

Great Value Bookkeeping Service

Oct 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The combination of automated features and human touch. Great Dashboards and automated reporting. Excellent support and advice from the professional accounting team.

Cons: Response time on support inquiries is sometimes overnight.

Overall: Botkeeper enabled our business to move away from a traditional bookkeeping service, getting more accurate books for less money every month.

Capterra loader

Great Accounting

Jan 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is making our accounting much more streamlined, less time manually approving payments.

Cons: I have not found any cons so far, we have only used the "up" service for a few months.

Overall: Less time approving payments, payments not falling through the cracks.

Botkeeper Review

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's not the software it's the service of customer service representative, its fantastic!

Cons: Onboarding / Best Practices etc would be great

Overall: N/A

Mediocre platform; mediocre product; mediocre results

Jan 11, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It's ok-ish if you don't know anything about bookkeeping and you're on a super super tight budget

Cons: Response times were slow

Struggled to get anyone to answer basic questions about my SLA, bill, contract, etc.

Regular errors on the GL

Time & Money Saver

Jan 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Beats the cost of hiring an accountant, also love the artificial mixed with the human intelligence

Cons: Can be difficult to navigate at times, but there's always someone to call for help

Botkeeper

Oct 19, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I really value having a team available to do my bookkeeping that is experienced and willing to adapt to the (unusual) way I do things.

Cons: I don't use the software that often, which is a testament to botkeeper.

Capterra loader

Botkeeper has been very helpful and solved a real need

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The people I have worked with have been very responsive, knowledgeable and helpful

Cons: Price seems 10-20% too high for what it is

Awesome software with tremendous value

Jan 15, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -Saves a ton of time

-Works efficiently and seamlessly once set up

-Prevents my anxiety by always providing me an up to date assessment of my business, peace of mind.

Cons: - The free on boarding process seemed to take some time, there was a technical issue I had wasn't caught by the automated team.

-Once I got customer services involved everything was resolved and the benefits rolled in.

Overall: I love the idea of botkeeper and was grateful once it was up and running for my business.

Works Well for small group.

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated process works well.

Cons: Nothing. More expensive than originally advertised.

Overall: Contact is good.

bugs

Jan 15, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Looks great - clearly you've spent most of your time on the look of the site.

Cons: you've changed the URL, changed where you've put info, downloading PDFs or data always gets rejected with error messages, Chrome sometimes works, and IE sometimes works. The "click here" to download docs is gone... No hyperlinks in any email messages to go direct to the CORRECT website to u/d or answer questions...thats enough.

Overall: pretty poor. i think you have a lot of bugs to work out.

BotKeeper leverages my time and has helped tremendously with our bookkeeping

Jan 07, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BotKeeper has truly leveraged my time as a property manager by keeping our various accounts up to date each week. The software uses technology to increase productivity, which in turn leads to better efficiency all around.

Cons: It is taking a bit longer than expected to fully integrate with BotKeeper. However, we are getting closer each week.

Overall: Overall this is a great company and business idea. I am very excited for when our integration is fully completed.

Botkeeper Review

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of software program. No other issues

Cons: Have no issues to report using this service

Botkeeper for a landlord/rehabber

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I can just email receipts and business docs to them is great.

Cons: Set up was a bit more laborious that I thought it would be and some things literally get lost in translation causing multiple emails covering the same issue. I think I'd like to see a more regularly scheduled meeting with them at least at the beginning.

Overall: This definitely satisfies my need for a bookkeeper and at a reasonable price.

Capterra loader

Great team behind a time-saving product

Jan 04, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Innovative

- Saves time bookkeeping

- Helpful customer service team

Cons: There's a bit of an onboarding process that isn't exactly quick. It is worth it though, and it makes sense that a bot trained to your specific business requires a little upfront setup.

Overall: I'm new, and haven't gotten through onboarding yet. But, I've met several members of the team in person, longtime users of the tool, and interacted with customer service online, and I've been impressed every step of the way.

Botkeeper

Oct 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It aggregates everything together to make it easier to view a holistic financial picture.

Cons: The onboarding experience was pretty bad and takes a long time. it feels like the product itself is so seperated from the onboarding that you don't know if you're done or not with onboarding. The accounts kept getting unsynced and I have no idea how to re-sync. it doesn't seem secure to keep sending my login credentials to a 3rd party company when I have millions of dollars in the bank account. This needs to be solved/optimized.

Makes my life easier!

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that Botkeeper takes the routine things from my workflow and makes it so I don't have to think about them.

Cons: The initial onboarding required a little bit of work, but once it was working, it's great.

Overall: We do not have a full time finance team, so using botkeeper has allowed us to spend more time running our business and not worrying about the day to day of accounting / bookkeeping.

Great Idea needs some time

Oct 30, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Botkeeper is growing and reformatting their value for their customers. They show promise of growth.

Cons: Change to not having a designated bookkeeper, inconsistent communication with one person.

Overall: Overall it has been a learning curve and growth experience for us as a company and learning this system; while botkeeper grows as well.

Botkeeper is Great

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Wonderful idea. Wonderful customer service. Very attentive

Cons: Take a bit of time to get everything rolling, especially when transferring data. But that is to be expected.

Good Offering but Customer Service Didn't Follow Up

Jan 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It had a great cost offering and seemed to have good potential.

Cons: I didn't get a chance to fully use the software.

Overall: This would've been a great opportunity to reduce costs.

Great service

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does the things i don't want to do such as reviewing expenses that are the same.

Cons: Hard to navigate the software, there are too many components to discern.

Botkeeper review

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Email response time is great, and the staff are friendly and helpful. Integration with our other systems has been fairly seamless (Gusto, Deputy, Hubspot, etc).

Cons: There was a bit of turbulence with payroll integration initially, but the team quickly investigated the issue and solved it.

Great Company

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They make paying bills and tracking expenses extremely easy and user friendly!

Cons: Nothing! They are fantastic! I would highly recommend

Botkeeper - Motif

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Botkeeper is easy to use and the dashboard is very helpful.

Cons: Not robust enough for complex accounting

Overall: Botkeeper has allowed us to quickly setup a new entity in all areas of accounting, invoice processing, payments and payroll. The use of Botkeeper has saved us time and money as we have not needed to bring additional resources on board.

Haven't used it but great ppl

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Haven't used it yet but great people& Service!

Cons: Nothing yet need to get the trial software

Overall: Informed smart people and live accountants

Bookkeeping made easy

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great user experience. gain navigate without much trouble

Cons: The number of transactions you can do in certain plans

botkeeper Review

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The cloud aspect is the best part. Being able to log onto the dashboard is great.

Cons: The integration/start-up process was cumbersome

Overall: It took about three months to ramp up and there was a bit of turnover with the staff, but once it was up and running things were pretty smooth

Great Ideas-young company still working out issues

Oct 19, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The idea of a 1 stop shop, the bundle features of all financial needs and a personalized bookkeeper with support of their in house team.

Cons: Receiving reports in a timely manner, would like a more modern real time app.

Overall: Our experience has been somewhat neutral. We are waiting on certain logistics to our situation. We would like to see the over all mechanism or A/R and A/P and bill pay in motion. The ideas of this are phenomenal and once they start will give this you g company a leaders edge.

Botkeeper review

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Highly scalable solution, tech-driven - great to have a platform that scales with us as we grow

Cons: Not fully integrated yet - would love more of the process to be automated

Pretty Hands on Team, but Implementation Can Take Some Time

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The hands on nature of the team at Botkeeper

Cons: The amount of time it took to launch + various issues in transferring over credentials