# Google Analytics 360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Analytics 360 Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more.

Source: https://www.capterra.com/p/177042/Google-Analytics-360

---

# 

 Google Analytics 360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Analytics 360

## What is Google Analytics 360?

Google Analytics 360 is an enterprise-level analytics platform with in-depth performance indicators, such as ROI analysis reports. The app's primary function is to provide insights into customer behavior interactions with websites and apps to identify effective content. The platform centralized dashboard displays simplified overviews and reports. The system connects with other applications, such as CRMs and POS systems, to provide detailed overviews of customer behaviors. Google Analytics 360 uses machine learning to discover customer trends and patterns in the data. It identifies users with high revenue potential and identifies content converting the most customers. Shareable reports are generated from intelligent data analyses, with options to produce synoptic overviews and complete details. The platform integrates with other Google advertising and publishing products to extend market reach. Available connections include Display & Video 360, AdSense, AdMob, and AdWords.

## What is Google Analytics 360 used for?

[Web Analytics](https://www.capterra.com/web-analytics-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)[Dashboard](https://www.capterra.com/dashboard-software/)

Overall rating

Based on 8,089 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Detailed website traffic analysis

Comprehensive actionable business insights

Complex and confusing navigation

Occasional bugs and technical issues

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Analytics 360

4.7 (8,089)

VS.

[4.6 (2,315)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting Price

Contact vendor

Starting Price

$139.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (8,028)

Ease Of Use

4.3 (248)

Value For Money

4.7 (5,515)

Value For Money

4.2 (198)

Customer Service

4.2 (5,170)

Customer Service

4.4 (193)

## Google Analytics 360 alternatives

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[4.6 (251)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[Looker](https://www.capterra.com/p/169053/Looker/)

[4.5 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169053/Looker/)

[View all alternatives](https://www.capterra.com/p/177042/Google-Analytics/alternatives/)

## Who uses Google Analytics 360?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Detailed website traffic analysis

94% positive reviews out of 965

Most reviewers indicate website traffic tools help track sources, monitor trends, and refine content for growth.

Michele T

SysAdmin, 501 - 1,000 employees.

"Google Analytics 360 is probably one of the most complete tool for monitoring traffic to your website and perform in-depth analysis."

Complex and confusing navigation

55% negative reviews out of 281

Most reviewers find navigation unintuitive, with menus and features difficult to locate, especially for new users.

Stephan B

Digital Marketing Manager, 11 - 50 employees.

"It can be tricky to set up correctly and many features are buried under several sub-menus and hidden tabs."

Comprehensive actionable business insights

96% positive reviews out of 519

Most reviewers describe insights as crucial for understanding user behavior, optimizing strategies, and driving decisions.

Farooq Z

Founder, 1 employee.

"What I like most about Google Analytics 360 is the valuable synthesis and actionable insights provided."

Occasional bugs and technical issues

45% negative reviews out of 201

Some reviewers describe bugs, glitches, and slowdowns that complicate setup, troubleshooting, and reliable data tracking.

Advanced audience segmentation tools

94% positive reviews out of 441

Most reviewers appreciate audience demographics for tailoring marketing, improving engagement, and targeting specific user groups.

Octavio T

Senior Content Writer, 51 - 200 employees.

"It allows audience segmentation which helps us adjust web content to suit the target and achieve our goals."

Privacy and data security concerns

52% negative reviews out of 99

Most reviewers report worries about data privacy, user tracking, and compliance with regulations when using analytics.

Saurabh S

Senior Research-Talent, 10,001+ employees.

"Privacy concerns: Sometimes I am concerned about the amount of data that Google Analytics 360 collects and the potential for the tool to be used to track user behavior."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Visualization

4.6 (1,188)

59.34% of 1188 reviewers that rated this feature as important or highly important

It gives you interactive dashboards and visual tools—like charts, graphs, and tables—to make complex data easy to interpret. Users think customizable dashboards, integration with Google Data Studio, and pre-built templates help teams quickly spot trends and communicate insights.

Reporting/Analytics

4.7 (754)

66.05% of 754 reviewers that rated this feature as important or highly important

Google Analytics 360 offers comprehensive, customizable reporting that helps you track KPIs, user behavior, and campaign effectiveness across platforms. Reviewers appreciate real-time updates, integration with tools like BigQuery and Salesforce, and the ability to generate actionable insights.

Conversion Tracking

4.5 (705)

51.77% of 705 reviewers that rated this feature as important or highly important

This aspect helps you measure marketing ROI by tracking actions that lead to sales or goals. Reviewers indicate it’s accurate, supports multi-channel attribution, and integrates with Google Ads, though some mention setup can be tricky for advanced goals.

Data Import/Export

4.5 (636)

52.04% of 636 reviewers that rated this feature as important or highly important

With this capability, you can import and export data in various formats, integrate external sources, and automate sharing. Reviewers value seamless integration with Google Ads, Google Sheets, and other platforms, noting it simplifies analysis and enhances reporting flexibility.

User Interaction Tracking

4.5 (615)

53.50% of 615 reviewers that rated this feature as important or highly important

You gain detailed insights into user journeys, clicks, and navigation paths. Some reviewers find integration with Google Search Console and real-time tracking valuable for identifying friction points, optimizing content, and improving user experience across web and mobile.

Data Connectors

4.5 (583)

53.34% of 583 reviewers that rated this feature as important or highly important

Connect to big data sources

Google Analytics 360 62 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Analyze data and automatically generate insights using AI/ML technologies

Track visitors'/audience's responses across web pages and other optimized content

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track the performance of marketing campaigns across multiple channels.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

This aspect helps you measure marketing ROI by tracking actions that lead to sales or goals. Reviewers indicate it’s accurate, supports multi-channel attribution, and integrates with Google Ads, though some mention setup can be tricky for advanced goals.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Alter the layout and content of dashboards

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Collect, process and structure data from multiple sources for further analysis

Import, collect, and capture data from multiple sources

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

With this capability, you can import and export data in various formats, integrate external sources, and automate sharing. Reviewers value seamless integration with Google Ads, Google Sheets, and other platforms, noting it simplifies analysis and enhances reporting flexibility.

Combining data from different sources and providing a unified view

Ability to handle large datasets

It gives you interactive dashboards and visual tools—like charts, graphs, and tables—to make complex data easy to interpret. Users think customizable dashboards, integration with Google Data Studio, and pre-built templates help teams quickly spot trends and communicate insights.

Form predictions based on past and present data/trends

Method of analysis that visualizes the series of events that lead towards a defined goal.

Compile and organize data into specific metrics

Retrieves search results using various capabilities, including AI, ML and NLP

Edit and personalize data view as needed

Track and monitor a specific set of keywords

Tracking the status of previously identified performance measurements

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Reports specific to marketing and associated campaigns

Observe and track the demand, usage, progress or quality of a system, product, or user

Collect information from multiple sources

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Capture, organize and track product-specific data and information in a centralized location

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Google Analytics 360 offers comprehensive, customizable reporting that helps you track KPIs, user behavior, and campaign effectiveness across platforms. Reviewers appreciate real-time updates, integration with tools like BigQuery and Salesforce, and the ability to generate actionable insights.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Display aggregated data points on one page for a bird's eye view assessment

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Track the amount of time users spend on websites

Track and interpret metrics on the usage of company resources

You gain detailed insights into user journeys, clicks, and navigation paths. Some reviewers find integration with Google Search Console and real-time tracking valuable for identifying friction points, optimizing content, and improving user experience across web and mobile.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Graphical representation of data or processes

Track and analyze information regarding website visitors

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7,989)

4.6

Based on 7,989 reviews

## Pricing

Value for money

4.7 (5515)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (5,515)

4.7

Based on 5,515 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/)[

Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (5170)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (5,170)

4.2

Based on 5,170 reviews

## User reviews

Overall rating

4.7

Based on 8,089 reviews

Filter by rating

5(5857)

4(1958)

3(251)

2(19)

1(4)

Mentioned topic

Sorted by most recent

Patrick S.

CEO

Consumer Goods

### "Google Analytics 360 - great for beginners"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 25, 2026

I appreciate how seamlessly it integrates with the rest of the Google Marketing Platform and "Your business on Google", which makes it much easier to connect analytics data with advertising and optimization efforts. But I don't trust the plug-in for wordpress.

Pros

Ability to have one platform for multiple websites. Ease of integration. Driving down on the data is good when looking at website traffic sources. And it's free.

Cons

The plug-in for wordpress. I don't feel it is secure, and I pulled the system from my sites after being exposed to multiple hacks. I need to research this more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Zach P.

Marketing Coordinator

Education Management

### "The Full 360 Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2026

Overall GA 360 has either met or exceeded all of our expectations in terms of features, functionality and reporting. If you're an organization that is trying to improve their data analysis and reporting Google Analytics 360 is a must-have tool.

Pros

Google Analytics 360 has allowed our organization to get richer data insights and provided a more streamlined way for data collection which helps inform our broader marketing strategies. The advanced website tracking has enabled us to dive deeper into understanding our customers and how they interact with our website. It is by far one of the most valuable tools we have when it comes to analyzing customer data. The platform itself is relatively easy to use, but can get increasingly complex if you require advanced reporting and dashboards.

Cons

The user interface itself is great, but things can get a little confusing and complex if you need to set up advanced features that require customization to fit your organizations needs. This will often require additional training or support. The learning curve can be a bit longer depending on the complexity of your analytics and data reporting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tracie B.

Executive Director

Non-Profit Organization Management

### "Good product but you’ll need some experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 19, 2026

Good. The product is robust in its features and capabilities for analytic tracking and analysis, the set up and implementation/comprehension of the information provided requires a very strong base knowledge of web analytics.

Pros

I like that Google analytics allows you to have multiple reports for specific analytics (demographics, page views, etc.) that you can easily navigate to within the app.

Cons

Google analytics was difficult to set up, understand, and implement without the use of multiple tutorials and self guided teaching.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Maggie L.

Digital Marketing Manager

Marketing and Advertising

### "Google Analytics Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2026

Overall, it’s a great tool that delivers deep insights, especially valuable for tracking digital marketing performance and member behavior.

Pros

Powerful data analysis capabilities, customizable dashboards, and strong integration with other Google products make it easy to analyze large datasets and uncover insights.

Cons

The platform’s complexity can be challenging for smaller credit union teams that don’t have dedicated analytics staff or technical support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Defense & Space

### "Better data but you pay for it "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 8, 2026

Marketing team relies deeply on this data and has given us much more transparency into internal and external traffic and trends

Pros

Is an upgrade with higher data limit, and lets us frack specific audiences in depth, more faster and better data in customized dashboards and reports.

Cons

The cost, there is a significant cost increase for enterprise especially larger orgs and we had to really assess the value but decided ultimately we have to have it as our competitors do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Roger A.

Owner

Marketing and Advertising

### "Powerful tool, but not easy to learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

January 3, 2026

Overall, my experience was good. It is a very strong and professional tool for advanced analytics, but it requires time, practice, and a good understanding of data to really take advantage of it.

Pros

I really liked the level of detail in the data and the ability to analyze large amounts of traffic without issues. The integration with other Google tools is very powerful and helpful for decision making.

Cons

The learning curve is high and at the beginning it can be confusing. Also, the interface is not always intuitive and sometimes it takes time to find specific reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Calixte B.

CTO

Computer Software

### "Great And Complete Analytics Tools"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 7, 2025

Pros

Google analytics is a really easy to use tool, with no cost. It’s really easy to integrate to any website and a lot of solutions support it natively.

Cons

Google Analytics is often blocked by browser/browser extension, whereas self-made solution is usually not detected by tracking blocker

Alternatives considered

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)

Reasons for choosing Google Analytics 360

Natively supported by more software we are using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

David V.

Lead Developer

Information Technology and Services

### "A Great Data Analytics Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 15, 2025

I use this tool regularly and it helps us analyze SEO and other marketing efforts across multiple clients. It also provides insights that we can use when developing new content strategies.

Pros

Google Analytics has still been able to deliver actionable data even as data restrictions have started to cap the amount of data we can receive. This tool remains critical for marketing and lead attribution.

Cons

The UI can be confusing and usually requires looking up ways to get the data that you are looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Performance Marketing Specialist

Legal Services

### "Great for Experts, Not for Casual Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 1, 2025

Pros

It's a great place to see everything that's happening on your website. It's also very easy to set up an account and quickly see website interaction/conversion data.

Cons

It's not user friendly. You practically need to take a whole course on how to effectively use it or else it's impossible to understand what's going on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

R.

Ryan ..

Analytics Manager

Real Estate

### "It's... just okay"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

October 20, 2025

Much preferred the older UA before compared to GA4. The newer GA4 is not an improvement in any way whatsoever.

Pros

It's intuitive enough to use and get the data you need. Easy to learn and use and configurations and customizations are possible.

Cons

Universal Analytics was honestly much better. GA4 has not been great since it was in beta. Simple reports that could be pulled with UA before now require custom reports in GA4. Also a lot of the data in GA4 is sampled and you need to request unsampled data or get the data in BQ which is just a cash grab.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Popular comparisons

[Similarweb vs Google Analytics 360](https://www.capterra.com/compare/148472-177042/SimilarWeb-Pro-vs-Google-Analytics)[Looker vs Google Analytics 360](https://www.capterra.com/compare/169053-177042/Looker-vs-Google-Analytics)[Semrush vs Google Analytics 360](https://www.capterra.com/compare/151962-177042/SEMrush-vs-Google-Analytics)[Adobe Analytics vs Google Analytics 360](https://www.capterra.com/compare/177042-202871/Google-Analytics-vs-Adobe-Analytics)[Matomo vs Google Analytics 360](https://www.capterra.com/compare/177042-182627/Google-Analytics-vs-Matomo-Analytics)[Mixpanel vs Google Analytics 360](https://www.capterra.com/compare/158740-177042/Mixpanel-vs-Google-Analytics)[Domo vs Google Analytics 360](https://www.capterra.com/compare/119119-177042/Domo-vs-Google-Analytics)[AccuRanker vs Google Analytics 360](https://www.capterra.com/compare/149278-177042/AccuRanker-vs-Google-Analytics)

[Lucky Orange vs Google Analytics 360](https://www.capterra.com/compare/150695-177042/Lucky-Orange-vs-Google-Analytics)[Simple Analytics vs Google Analytics 360](https://www.capterra.com/compare/177042-248710/Google-Analytics-vs-Simple-Analytics)[TapClicks vs Google Analytics 360](https://www.capterra.com/compare/145227-177042/TapClicks-vs-Google-Analytics)[Tableau vs Google Analytics 360](https://www.capterra.com/compare/177042-208764/Google-Analytics-vs-Tableau)[ClicData vs Google Analytics 360](https://www.capterra.com/compare/145730-177042/ClicData-vs-Google-Analytics)[Heap vs Google Analytics 360](https://www.capterra.com/compare/147216-177042/Heap-vs-Google-Analytics)[Sisense vs Google Analytics 360](https://www.capterra.com/compare/86955-177042/Sisense-vs-Google-Analytics) 

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