# i-doit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about i-doit Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more. Source: https://www.capterra.com/p/177054/i-doit-pro/pricing --- # i-doit Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) i-doit ## What is i-doit? From IT asset management to the CMDB: i-doit has a solution for all of your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised, well-organised repository. Ensuring you know everything about your IT! Inventory management is a laborious process, but whatever the many origins of your IT assets, i-doit makes it clear and understandable. ## What is i-doit used for? [CMDB](https://www.capterra.com/cmdb-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[ITSM](https://www.capterra.com/itsm-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €48.65 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for i-doit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.i-doit.com&name=i-doit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### i-doit 4.7 (13) VS. [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price €48.65 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.9 (477) Value For Money 4.3 (12) Value For Money 4.6 (466) Customer Service 4.7 (13) Customer Service 4.9 (471) ## i-doit alternatives [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177054/i-doit-pro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Configuration Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify component attributes like servers, hardware, software, and manage relationships across all services Contract/License Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Inventory Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Change Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Device Auto Discovery 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically scan the network for devices and take pre-defined actions upon discovery IT Asset Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations i-doit 64 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Track and monitor efficient handling of all changes/transitions Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track the management and flow of data throughout the organization Graphical representation of data Automatically scan the network for devices and take pre-defined actions upon discovery Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Managing service requests, incidents, IT issues & support with a ticketing system Analysis of impact/effect on IT services and other business processes Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Track and organize the number of licenses available to the organization Manage, maintain and track the performance of assets and equipment Observe and track the demand, usage, progress or quality of a system, product, or user Monitoring and measurement of relevant metrics to assess the performance of IT resources Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Creating relationships between different IT assets to define their status and dependencies in a network Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set a time to generate routine reports automatically Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Manage all supplier data and operations Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.3 (12) Free Trial Free Version Basic €48.65 Other,Per Month Value for money 4.3 (12) 4.3 Based on 12 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ OTRS](https://www.capterra.com/p/127284/OTRS/)[ Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)[ Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)[ Checkmk](https://www.capterra.com/p/181692/Check-MK/)[ JDisc Discovery](https://www.capterra.com/p/130077/JDisc-Discovery/)[ Zammad](https://www.capterra.com/p/207587/Zammad/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 13 reviews Filter by rating 5(9) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Alina N. IT Manager Information Technology and Services ### "Das Tool als zentrale CMDB für das Unternehmen ermöglicht einen strukturierten Überblick über die IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2022 Pros Das Tool als zentrale CMDB für das Unternehmen ermöglicht einen strukturierten Überblick über die IT. Durch zahlreiche Schnittstellen lässt sich der Funktionsumfang der Software erweitern. Über die flexible Erweiterung durch Add-ons kann auch ein IT Service Management aufgebaut werden. Seit i-doit pro 1.19 gibt es auch eine moderne Benutzeroberfläche. Cons Es wäre gut, wenn zukünftig die Möglichkeit besteht, Verträge in i-doit automatisch zu verlängern, solange diese nicht gekündigt sind. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pattrick B. CEO Computer & Network Security ### "Vollumfängliches Dokumentationstool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2022 Sehr gut, gibt kaum etwas Vergleichbares im Markt. Pros Praktisch alles kann dokumentiert werden. Neben der IT-Infrastruktur werden auch Verträge mit Dienstleistern und der Brandschutz auf Etagenplänen erfasst. Wir haben i-doit direkt an unseren HelpDesk Zammad angebunden, wodurch wir jetzt auch Geräte in der IT-Dokumentation direkt im Ticket verknüpfen können. Cons Das man nichts kalkulieren kann. Wenn man schon alle Betriebskosten von Geräten erfasst, wäre es gut wenn diese auch z.B. im zugewiesenen Arbeitsplatz kumuliert werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bernhard S. Leitung Informationsmanagement / Organisation Automotive ### "Professionelle Übersicht über verbaute IT Systeme" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2022 Die Einfache Bereitstellung von Test und Produktionssystem hat uns geholfen rasch den Nutzen evaluieren zu können und dann auch sehr schnell produktiv einsetzen zu können. Pros Die grafische und tabellarische Übersicht über unsere Produktionssysteme und Drucker ermöglicht ein einfaches Auffinden von Geräten in den Produktionshallen. Cons Das Einfügen von Grafiken / Plänen als Hintergrund ist ein wenig mit Übung verbunden. Aber es funktioniert wenn man es heraußen hat ganz gut. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sascha B. IT Management Executive Office ### "Idoit " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2022 Pros Inventarisierung, Dokumentation schnell suche Cons Bisher keine Nachteile in der Software gefunden erfüllt die Ansprüche Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alina K. Technischer Mitarbeiter/Projektmanagement Information Technology and Services ### "Super Anwendung zur Dokumentation unserer IT-Assets! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 Wir nutzen i-doit zur Dokumentation unserer IT-Assets inkl. Lizenzen sowie Softwares und haben somit immer den Überblick über unsere IT-Ausstattung, auslaufende Lizenzen, Wartungen und Updates. Gerade am Anfang der IT-Dokumentation benötigt es viel Zeit und Arbeit, um eine sinnvolle Datenstruktur herauszuarbeiten, aber wenn die Struktur einmal steht, macht es das Handling sehr einfach und man hat immer einen transparenten Überblick. Pros \- Daten sind gut strukturiert und einfach zu erfassen - Individuell erweiterbar durch verschiedene Add-Ons - Zuverlässiger Support durch den Hersteller - Umfangreiche Funktionen zur Dokumentation verschiedenster Assets Cons Bisher sind beim Arbeiten mit i-doit keine Nachteile aufgetreten. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Joachim S. Technischer Mitarbeiter / Projektleiter Information Technology and Services ### "IT Dokumentation Goethe Universität" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 27, 2021 Wir haben einen wesentlich besseren Überblick aktuell über von uns eingesetzte Systeme inkl. deren Wartungs- und Serviceverträgen. Weiterhin bauen wir eine ständig steigende Anzahl an Objekten ein, die in der gesamten Universität verteilt sind und damit hier die Übersicht über aktuelle Geräte sich regelmäßig vervollständigt, was bisher in verschiedenen Systemen (.. und Köpfen ..) vorhanden war. Gutes Handling, Pros Die Abstimmung mit dem Hersteller gingen in der ersten Phase sehr gut und unkompliziert, die Funktionsvielfalt ist sehr umfangreich und bietet für unsere Anwendungen sehr viele Möglichkeiten, das Netzwerk für neue Anwendungen ist groß und umfangreich Cons Die Dokumentation und der Support für die API hat uns anfänglich Probleme gemacht und in einigen Fällen auch noch nicht richtig weiterhelfen können (Performance -Probkematik beim Synchronisieren von Datenbeständen) Reasons for choosing i-doit Preismodell, Konstellation, Handling, Testumgebung Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OS Oliver S. Informatiker Utilities ### "Die Einfachheit macht die Sache komplex..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2021 Wir verwalten mit i-doit alle Assets der IT inkl. der Kabeldokumentation. Ebenso werden Software und Lizenzen, sowie zyklische Wartungen mit i-doit verwaltet. Somit haben wir (fast) nur ein Werkzeug in dem wir Informationen suchen und finden. Bis heute haben wir kein Werkzeug gefunden, dass diese Fexibilität bei der gegebenen Einfachheit ermöglicht. Die größte Hürde bei der Einführung von i-doit liegt im OSI-Layer 8. Wenn der Nutzer gewillt ist das zu dokumentieren, was nötig ist, erhält man ein wertvolles Werkzeug, das extrem die Effektivität steigert. Der Mensch neigt leider oft dazu Dinge entweder garnicht, nicht vollständig oder zu detailliert zu dokumentieren. Hier ein gesundes Mittelmaß zu finden ist die große Herausforderung. Pros Die Datenstrukturen im i-doit sind genial einfach und deshalb fast auf jeden Bedarf anpassbar. Die Installation und auch die Softwarepflege ist ebenfalls sehr einfach gestaltet. Cons Es fehlt bei der Nutzung mit mehreren Mandanten die übergreifende Benutzerverwaltung, sowie mandantenübergreifende Objekte. Auch die Sichtbarkeit von Objekten über die Rechteverwaltung abzubilden wäre ein lohnenswertes Feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Christian H. IT Solution Designer Information Technology and Services ### "Ein gutes Ergebnis erfordert viel Fleiß" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 14, 2021 Ein Wissender eines Kunden kann in IDOIT eine Dokumentation erstellen, so dass andere ganz leicht IT-Assets finden und bearbeiten können. Allerdings ist hier viel Fleiß notwendig um die Daten in eine Struktur zu bringen. Womit fängt man an, wie sind Abhängigkeiten. In IDOIT führen viele Wege zum Ziel aber einige sind einfach zielführender als andere :-) Pros Damals gab es kein ähnliches Produkt auf dem Markt. Die Vorstellung auf der Cebit hat uns überzeugt. Die Erkenntnis, dass es extrem hilfreich ist, alle Informationen (IT Assets) in einer Umgebung bündeln zu können und Excel-Listen damit überflüssig zu machen. Cons Lange Einarbeitungszeit. Viel Abhängigkeiten sind auch heute noch extrem schwierig zu verstehen oder anderen zu vermitteln. Zum Beispiel Verkabelungen. Reasons for choosing i-doit Es gab nichts vergleichbares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Markus B. Netzwerkadministrator Hospital & Health Care ### "i-doit - eine sehr gute Software für Netzwerkadministratoren" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2021 Pros Mit i-doit ist möglich in sämtlichen Bereichen der Netzwerkarbeit die wichtigsten Daten strukturiert und übersichtlich zu erfassen. Insbesondere der Report Manager und der Verbindungsmanager sind sehr nützlich. Cons Es gibt immer noch Punkte, die in i-doit verbessert werden können. Dazu gehört bspw. die Definition von Pflichtfeldern in Abhängigkeit vom Objekt-CMDB-Status. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Marcus L. IT-Anwendungsbetreuer Executive Office ### "Sehr zufrieden!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2021 Pros sehr intuitiv und benutzerfreundlich. sehr umfangreich. Cons Updatefunktion und LDAPS-Anbindung funktioniert unter Windows Server nicht so gut. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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