# TablesReady Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TablesReady Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/177074/TablesReady/

---

# 

 TablesReady Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TablesReady

## What is TablesReady?

TablesReady is an easy-to-use digital waitlist and online booking platform that keeps your customers happy by eliminating physical lines. No dirty pagers or expensive equipment required. Simply notify guests when it's their turn via SMS with a single click or tap. TablesReady also provides intelligent estimated wait times, online check-in, a public waitlist view for your guests to see their place in line and much, much more all for one low price.

## What is TablesReady used for?

[Waitlist](https://www.capterra.com/waitlist-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Overall rating

Based on 66 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

2%

Starting price

$39

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TablesReady alternatives

Highest Rated

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[WaitWell](https://www.capterra.com/p/236054/WaitWell/)

[4.8 (100)](https://www.capterra.com/p/236054/WaitWell/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236054/WaitWell/)

[Genius](https://www.capterra.com/p/195074/Genius/)

[4.5 (196)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195074/Genius/)

[View all alternatives](https://www.capterra.com/p/177074/TablesReady/alternatives/)

## FAQs about TablesReady

Overview

### What problems does TablesReady solve?

TablesReady solves long wait lines, crowded lobbies, manual paper check-ins, and missed guest communication by giving restaurants, food trucks, clinics, and childcare teams an easy waitlist and texting system. Hosts, managers, and small business owners use it to track waits, handle pickups, reduce training time, and keep guests informed off-site.

Answer based on 33 reviews

Overview

### Which roles and teams benefit most from TablesReady?

TablesReady is most used by owners, general managers, and operations leaders who need to manage reservations, waitlists, and guest flow efficiently. Customer experience and front-of-house teams use it to streamline check-ins and reduce delays, while directors and executives rely on it for smoother service delivery and stronger day-to-day oversight.

Answer based on 66 reviews

Overview

### What company size and industries is TablesReady built for?

TablesReady is for businesses managing waitlists, especially small businesses at 89% of reviewers and restaurants at 45%. It also serves food and beverages at 17%, hospitality at 15%, with smaller adoption among midsize businesses at 6% and enterprises at 5%. Its most common use case is waitlist management.

Answer based on 66 reviews

Features and Usability

### What are the key features of TablesReady?

TablesReady includes core waitlist management tools like public waitlists, waitlist status tracking, waiting time tracking, and table management. Reviewers also focus on SMS messaging and call notifications for guest communication, plus reservations management, self check-in/check-out, staff management, and reporting/analytics for busy-period oversight.

Answer based on 33 reviews

Overview

### How well does TablesReady work for restaurant management?

TablesReady helps restaurants manage front-door traffic, guest communication, and pickup flow with simple waitlist tools and text alerts. Small restaurants, cafes, and food trucks often use it to reduce crowding and keep service organized, though some operators want features like a digital floor chart, deeper POS integration, or more flexible wait-time settings.

Answer based on 19 reviews

Overview

### How good is TablesReady for waitlist management?

TablesReady keeps waitlists organized, quick to update, and easy for staff to manage during busy service. Restaurant teams value fast guest check-in, text and call notifications, online self-join options, and clear wait tracking, though larger venues sometimes want separate waitlists, different quoted times, or a built-in floor chart.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does TablesReady integrate with?

TablesReady integrates with Google Maps, Helcim, Square Payments, Stripe, and Zapier. The catalog covers mapping, payment processing, and automation tools, giving TablesReady connections to core services for location data, online payments, and workflow integration.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does TablesReady offer?

TablesReady provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference material for checking steps, and videos give teams a visual format for learning features and reviewing procedures at their own pace.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does TablesReady offer, and how do users rate the experience?

TablesReady offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as prompt, attentive, professional, and helpful with setup or plan adjustments. Some reviewers, however, report poor escalation on critical issues, unanswered calls or emails, and frustration during account or billing disputes.

Answer based on 20 reviews

## Features

AI summary

Based on 161 Waitlist reviews

Capterra reviewers point to these as the top priorities when choosing waitlist software:

-   **Real-Time Data** (**56%** of reviewers rated this feature as critical)
-   **Waitlist Status Tracking** (**62%**)
-   **Online Booking** (**68%**)

TablesReady supports all three features buyers value most: **Real-Time Data**, **Waitlist Status Tracking**, and **Online Booking**. Together, these capabilities help businesses keep wait times current, give staff a clear view of guest progress, and let customers reserve spots in advance, allowing teams to manage demand more efficiently and improve the guest experience.

Real-Time Data

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Waitlist Status Tracking

5.0 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Track the position in queue in real-time

Online Booking

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Self Check-In/Check-Out

4.9 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Alerts/Notifications

5.0 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

TablesReady 55 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Record customer information, purchase history, and other notes

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Track employee schedules, availability, and performance across projects and tasks

Serves restaurants

Automatically find mutually available meeting time slots across multiple calendars

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Manage the pre-registration process

Arrange tasks based on the level of priority or urgency

Design, communicate, and distribute incentives to perform a specific action

Ability that lets customers add themselves to a publicly available waitlist

Monitor wait time and abandonment for incoming requests that have not been routed

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reports specific to sales analysis for trends and strategies

Check-in and out via a mobile device or kiosk

Send messages via SMS

Assign waitstaff and coordinate the table services

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Track visitors and purpose of visits

Record, update and manage waiting lists

Estimated waiting time in the queue

Track the position in queue in real-time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (66)

4.7

Based on 66 reviews

## Pricing

Value for money

4.6 (60)

Free Trial

Free Version

Starter

$39.00

Usage Based,Per Month

Business

$79.00

Usage Based,Per Month

Value for money

4.6 (60)

4.6

Based on 60 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (53)

4.7

Based on 53 reviews

## User reviews

Overall rating

4.7

Based on 66 reviews

Filter by rating

5(52)

4(12)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RS

Ryan S.

President

Restaurants

### "Great stuff! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

Pros

It was an easy fix for our struggles with our wait list. Tables Ready made it a breeze!

Cons

Everything seems just fine! No real complaints!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LL

Laurie L.

Owner

Restaurants

### "Easy to use!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2024

We love using this app and it makes our service flow so mush easier

Pros

Anyone can use it, very easy to use. I can train a new staff member in a matter of minutes!

Cons

The way the tablet organizes the tables by time rather that the order we put in the names

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2024

Thanks for taking the time to review our waitlist app! We try to make it as easy as possible to use. Did you know you can change how the list is sorted? You can sort it by the order you put the names in, which we call the "Arrival Time" by heading to Settings > Waitlist Options. One of the first options lets you choose how the list is sorted. Email us at support \[at\] tablesready.com if you have questions!

SA

Samantha A.

General Manager

Food & Beverages

### "Small cafe with long lines--no more hassle!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 25, 2024

Pros

We have an extremely small cafe inside of our store with no seating. This app has saved us! We used to have a long line out the door on the weekends, leading to a crowded, loud atmosphere. Now, we can have our customers shop around in our store while they wait their turn. It's a calmer environment now, the baristas don't feel rushed, and the customers get a much more pleasant experience.

Cons

None that I can think of! We're extremely happy so far.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 31, 2024

Hi Samantha, thank you so much for your kind words. I'm glad our app was able to help you manage your lines and keep your baristas sane!

JV

JENNIFFER V.

Company Supervisor

Restaurants

### "Tables Ready is a must!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2024

I am very satisfied with Tables Ready. The price makes it affordable to new businesses and it's a management tool.

Pros

The ease of the online availability. Many other programs are very expensive and do the same function as TablesReady.

Cons

There is not an app available. I have to use it straight from Chrome. Also, it is difficult to set up as the setup instructions are not very clear/user friendly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DA

Danielle A.

Assistant General Manager

Restaurants

### "Best App we’ve used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2024

The staff and i are all pleased with the system

Pros

The easy way it was to train staff on. It’s quick and simple

Cons

Don’t have anything negative to say at this time

Reasons for choosing TablesReady

Looked very easy to use. Very professional setup

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HJ

Hyung J.

VP

Restaurants

### "So far so good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 4, 2024

Have to watch how it goes. Waiting 8 weeks for algorithms to calculate quoted time correct.

Pros

Ease of set up and launch as early as few days was good.

Cons

Some customers did not get a text. CS team's response for critical issue is not escalated.

Alternatives considered

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reasons for choosing TablesReady

Cheaper and ability to hide the logo. More custom features for public view.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DM

Dennis M.

Owner

Retail

### "Do not use!! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 5, 2024

I have used tables ready for almost 3 years. Never had an issue with it. I have it tied to two of my businesses. Recently, I was alerted that I reached the capacity of my plane and asked if I wanted to upgrade. I thought it was odd. After a series of emails, \[sensitive content hidden\] the "Customer service" individual claimed that I had asked for an upgrad and provided me with an email stating so. The issue is, it's not even my email. \[sensitive content hidden\] then proceeds to tell me they canceled my account after seeing I have been using their service to spam/ scam people. I disbelief, I told him I have no idea what they are talking about and that the email to them, isn't even from me. They then stated they sent my information and ip address to the FBI to investigate me. Here I am, using this company for almost 3 years, with the same plan... Now all of a sudden my $69 plan jumps to $200 and an email that's not mine asked for an upgrade... And I'm scamming people? It's clear to see someone got into my account and tried to do nefarious actions. They claimed stolen credit cards were used to ask for the upgrade. I emailed the \[sensitive content hidden\], no response. Called. Nothing.. This company did absolutely no due diligence and blames a customer for scamming people. They also didn't have a problem charging me 3 times $200+ dollars before canceling me. Stay away.

Pros

Works great. Horrible \[sensitive content hidden\] and customer service

Cons

\[sensitive content hidden\] she/her is one of the absolute worst representations of a business. Period.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Daniel K.

CEO

Hospitality

### "Does exactly what I need it to. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2023

It’s been the exact application I have been searching for.

Pros

I love how quickly I can add a customer to the waitlist and how intuitive it is so call or text them.

Cons

Nothing yet. All the functions I need are on the surface.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KB

Keith B.

Partner

Restaurants

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2023

Pros

Going from a familiar system to a new one TableReady made this transition easy! Execution of the software is easy to teach and learn

Cons

Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software

Switched from

[Resy OS](https://www.capterra.com/p/197806/ResyOS/)

Easy- its harder to sell change to my team- you all made it easy and when i needed a question answered you all were quick to respond

Reasons for choosing TablesReady

Ease of use and price

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BJ

Brandice J.

General Manager

Hospitality

### "Tablesready is a game changer for restaurants!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2023

Pros

The easy to use waitlist if perfect for our restaurant. The versatility of the app is incredible and the support team can help you in customizing your plan based on your needs.

Cons

I don't have anything negative to say about the product.

Alternatives considered

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Reasons for choosing TablesReady

The versatility and ease of the product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/177074/TablesReady/reviews/)

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Popular comparisons

[WaitWell vs TablesReady](https://www.capterra.com/compare/177074-236054/TablesReady-vs-WaitWell)