--- title: "TablesReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TablesReady the right Restaurant Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177074/TablesReady/reviews/" page_type: "reviews" language: "en" --- TablesReady 4.7 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of TablesReady Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews LR Lauren R Director of Office OperationsVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners.“ October 19, 2022 DM Dennis M OwnerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “This company did absolutely no due diligence and blames a customer for scamming people.“ January 5, 2024 LL Laurie L OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “I can train a new staff member in a matter of minutes!“ August 4, 2024 HJ Hyung J VPRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “Some customers did not get a text.“ February 4, 2024 LS Laura S Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “We really love TablesReady and it has helped us to be able to easily and efficiently check our clients in and out! “ November 27, 2022 KB Keith B PartnerRestaurants, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software“ June 28, 2023 DA David A OwnerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “The software helps control the crowd on our busiest days and helps us manage the wait times we give our guests.“ April 25, 2022 DM Dennis M OwnerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “The issue is, it's not even my email.“ January 5, 2024 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe D. General Manager Entertainment Used the software for: 6-12 months ### "Great Software" February 15, 2022 5.0 Pros The information available as a relates to waitlist management is invaluable. Cons I personally wish it were more customizable. Review Source EM Ellen M. Manager Restaurants Used the software for: Less than 6 months ### "Great Product" January 26, 2023 5.0 Tables Ready is a great way to keep our customers organized. I am thinking of using the reservation part come off season. Pros After going through many many many apps for a waitlist that fit our restaurant, I was ready to give up and go back to the pagers. Which are horrible. We've used them for too long. I found this software and was impressed how easy it was navigate and show my employees how to use it. Cons The only thing I was hoping for was an option for two waitlists but I couldn't find that on any of the apps and only because we have 2 separate hostess stands, and a 350 seat restaurant. But we made it work for us. Alternatives considered [Hostme](https://www.capterra.com/p/159702/Hostme/) Reason for choosing TablesReady Better and easier to navigate Switched from [Hostme](https://www.capterra.com/p/159702/Hostme/) Tables Ready was far better and had better pricing! Review Source DM Dennis M. Owner Retail Used the software for: 2+ years ### "Do not use!! " January 5, 2024 1.0 I have used tables ready for almost 3 years. Never had an issue with it. I have it tied to two of my businesses. Recently, I was alerted that I reached the capacity of my plane and asked if I wanted to upgrade. I thought it was odd. After a series of emails, \[sensitive content hidden\] the "Customer service" individual claimed that I had asked for an upgrad and provided me with an email stating so. The issue is, it's not even my email. \[sensitive content hidden\] then proceeds to tell me they canceled my account after seeing I have been using their service to spam/ scam people. I disbelief, I told him I have no idea what they are talking about and that the email to them, isn't even from me. They then stated they sent my information and ip address to the FBI to investigate me. Here I am, using this company for almost 3 years, with the same plan... Now all of a sudden my $69 plan jumps to $200 and an email that's not mine asked for an upgrade... And I'm scamming people? It's clear to see someone got into my account and tried to do nefarious actions. They claimed stolen credit cards were used to ask for the upgrade. I emailed the \[sensitive content hidden\], no response. Called. Nothing.. This company did absolutely no due diligence and blames a customer for scamming people. They also didn't have a problem charging me 3 times $200+ dollars before canceling me. Stay away. Pros Works great. Horrible \[sensitive content hidden\] and customer service Cons \[sensitive content hidden\] she/her is one of the absolute worst representations of a business. Period. Review Source KB Keith B. Partner Restaurants Used the software for: Less than 6 months ### "Great Product!" June 28, 2023 5.0 Pros Going from a familiar system to a new one TableReady made this transition easy! Execution of the software is easy to teach and learn Cons Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software Reason for choosing TablesReady Ease of use and price Switched from [Resy OS](https://www.capterra.com/p/197806/ResyOS/) Easy- its harder to sell change to my team- you all made it easy and when i needed a question answered you all were quick to respond Review Source RD Ralph D. Owner Restaurants Used the software for: Less than 6 months ### "Finally a System That Works For Us" April 19, 2022 4.0 Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't! Pros Has the features that we need without extra fluff and added expense! Cons Doesn't interface with our Toast POS. Hoping to will at some point. Alternatives considered [Carbonara](https://www.capterra.com/p/215565/Carbonara/)[Tock](https://www.capterra.com/p/157947/Tock/) Reason for choosing TablesReady The right features for the right price. Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) OpenTable too expensive and Yelp doesn't have the functionality we need. Review Source RS Ryan S. President Restaurants Used the software for: Less than 6 months ### "Great stuff! " October 29, 2024 5.0 Pros It was an easy fix for our struggles with our wait list. Tables Ready made it a breeze! Cons Everything seems just fine! No real complaints! Review Source SaJS Shelley and James S. Director Events Services Used the software for: Less than 6 months ### "Charity Event Communication System Outstanding" June 13, 2022 5.0 The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady. Pros This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses. Cons The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE! Review Source KF Kaitlyn F. Manager Restaurants Used the software for: 1-2 years ### "Excellent Investment for Busy Restaurant" May 26, 2019 4.0 Pros What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand. Cons What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient. Review Source Response from Table's Ready May 27, 2019 Thanks for the review! We appreciate it. If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.) If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention. And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down. JV JENNIFFER V. Company Supervisor Restaurants Used the software for: Less than 6 months ### "Tables Ready is a must!" July 17, 2024 5.0 I am very satisfied with Tables Ready. The price makes it affordable to new businesses and it's a management tool. Pros The ease of the online availability. Many other programs are very expensive and do the same function as TablesReady. Cons There is not an app available. I have to use it straight from Chrome. Also, it is difficult to set up as the setup instructions are not very clear/user friendly. Review Source VR Verified Reviewer Owner Restaurants Used the software for: Less than 6 months ### "Nothing special" November 2, 2018 3.0 We are looking for a different platform Pros It's relatively easy to use simple set up Cons too expensive out of state numbers the customers get called from is a constant problem the green on green makes it hard to tell how many people you've selected the fact thats there's no data base sucks there should be a call a head feature as well as reservations especially for the price. there should be able to add more than one set of notes like high chair, section b and request There should be prep sets for notes rather then remembering Review Source Response from Table's Ready November 14, 2018 I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example: -You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down. -We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time. -We have both a call ahead feature (we call it "public waitlist"), and we allow reservations. -We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings. -People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us. Please reach out to our support if you're having issues! CB Chris B. General Manager Restaurants Used the software for: 1-2 years ### "Happy with Tableready" August 2, 2022 5.0 Game changer ! A must have ! Pros It has saved a lot of the cluster of guest, who are unable to wait inside. They can now wait in their vehicle or outside until notified. Cons None ! Very happy with this service! It is a great tool ! Review Source SA Samantha A. General Manager Food & Beverages Used the software for: Less than 6 months ### "Small cafe with long lines--no more hassle!" July 25, 2024 5.0 Pros We have an extremely small cafe inside of our store with no seating. This app has saved us! We used to have a long line out the door on the weekends, leading to a crowded, loud atmosphere. Now, we can have our customers shop around in our store while they wait their turn. It's a calmer environment now, the baristas don't feel rushed, and the customers get a much more pleasant experience. Cons None that I can think of! We're extremely happy so far. Review Source Response from Table's Ready July 31, 2024 Hi Samantha, thank you so much for your kind words. I'm glad our app was able to help you manage your lines and keep your baristas sane! VR Verified Reviewer Marketing Director Entertainment Used the software for: 6-12 months ### "Easy to use not ideal for data collection." May 24, 2019 5.0 Overall this has been really helpful with line management and definitely worth it at the price point. Pros Easy to use through the in-browser application. Helpful features like text and call customers are essential and this application really nails that on the head. Cons The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function. Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally. Review Source Response from Table's Ready May 27, 2019 Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export. MB Marla B. Owner Education Management Used the software for: 1-2 years ### "Great software for staging customers!" June 20, 2022 5.0 Pros Ease of use & ability to customize to my business Cons I don’t have any complaints about this software. Review Source AW AnnMargaret W. Owner Hospitality Used the software for: 1-2 years ### "Waitlist nessicity " February 20, 2022 4.0 Pros I don't take reservations, and have a large restaurant on the water and this has been a huge help in controlling my door as it keeps great records and the ease of paging Cons I do not hVe any construction in using their software Review Source MV Meg V. Owner Food & Beverages Used the software for: 1-2 years ### "Simple" June 21, 2022 5.0 Working great for us Pros Very easy to use and teaching everyone how to use it. Cons I really don’t have anything negative to say Reason for choosing TablesReady Wanted a simple program Review Source TF Timothy F. Owner Restaurants Used the software for: 6-12 months ### "Honest Review!" August 26, 2022 5.0 Very satisfied with the service overall, would recommend! Pros Being able to customize the messages. Wish I could customize for different areas of my restaurant. Cons Web based, I wish it was an app that was downloaded and placed on my tablet at my host stand. Review Source CC Colleen C. owner Restaurants Used the software for: Less than 6 months ### "Making waiting easier" May 30, 2022 5.0 Easy to use Pros Very user friendly. No one gets lost in reservation system. Cons We like everything about this software. Review Source SN Susan N. owner Hospitality Used the software for: Less than 6 months ### "Nice app with great support" May 17, 2019 5.0 EXCELLENT!!! Pros The customer support and the willingness to add features Cons We are used to telling us how long they have been waiting and a separate count of the waitlist vs reservations. Also on the Date in Reservations - it would be nice to have a total number of guests already reserved when you scroll down. Review Source Response from Table's Ready May 20, 2019 Hi Susan, Thanks for the review! We've tried to make updates based on your feedback, so if you have more suggestions, please reach back out! TablesReady IS Inocente S. Owner Restaurants Used the software for: 6-12 months ### "My tables ready review " May 9, 2022 5.0 My overall experience with tables ready is great because it’s easy to use and helps manage time easier. Pros I liked that it is easy to use and helps manage time Cons It bugged out a few times during busy hours Review Source SO Sean O. Owner Hospitality Used the software for: 6-12 months ### "Denver" November 6, 2018 5.0 Pros We like that its self explanatory and easy to use... Cons No dislikes...we only use it to page people when their orders are ready during peak bar hours so it is a little expensive for our situation but Its probably a really good value for restaurants using it every day. Review Source MP Melissa P. Program Manager Events Services Used the software for: I used a free trial ### "TablesReady for events" August 2, 2022 5.0 \[SENSITIVE CONTENT\] has been a great help and provides quick responses to my many questions! Pros TablesReady was a great addition to our traveling events- a seamless process for our customers and keeps us internally organized. Cons Still learning how to tweak the program to fit our needs since we are not a restaurant. Review Source BK Brian K. Tech Support Manager Biotechnology Used the software for: 2+ years ### "Long time happy customer" June 10, 2022 4.0 Tablesready has some of the fastest and most attentive customer service and support around. They are flexible and friendly and eager to get you working as needed. Felt very "taken care of" as a customer. If I may name drop, \[SENSITIVE CONTENT\] was absolutely great and so helpful with my most recent issues. Pros The software is user friendly and easy to use and customize to your needs Cons Messaging through the software is necessary but you have to upgrade your account if you want to add more messages Review Source JL Joshua L. Director Education Management Used the software for: 6-12 months ### "A Lifesaver for the Winter Months in Ohio" April 12, 2021 5.0 Discovering TablesReady was a life-saver and made parent pick up in the afternoons 1000x more efficient. \[SENSITIVE CONTENT HIDDEN\] in the tech support department was always prompt to reply to any questions our company had and made our experience even better! Pros We are a little bit unique in the fact that we are not a restaurant but a childcare company. TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building. The service was so efficient and easy to set up as a company administrator. Our favorite feature by far was the easy-to-use text message feature that allowed parents to text us when they were here. We could then respond with an automated message when their children were ready to be picked up at the door. Cons There were a few occasions where the text messaging feature was not working and parents had some issues, but the tech support team for TablesReady has always been very responsive and the issues were always resolved. Reason for choosing TablesReady The price was reasonable and set-up was incredibly easy as compared to other services that required a quote. Review Source Response from Table's Ready April 15, 2021 Thanks for the kind words, Joshua it's been a pleasure supporting you and your team! DF Deborah F. oWNER Retail Used the software for: 2+ years ### "TablesReady saved us during COVID" August 2, 2022 5.0 At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line. Pros Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice. Cons We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.