# Page 2 | TablesReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TablesReady the right Waitlist solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177074/TablesReady/reviews --- TablesReady 4.7 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TablesReady ## Showing most helpful reviews Showing 26-50 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KF Kaitlyn F. Manager Restaurants Used the software for: 1-2 years ### "Excellent Investment for Busy Restaurant" May 26, 2019 4.0 Pros What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand. Cons What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient. Review Source Response from Table's Ready May 27, 2019 Thanks for the review! We appreciate it. If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.) If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention. And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down. BK Brian K. Tech Support Manager Biotechnology Used the software for: 2+ years ### "Long time happy customer" June 10, 2022 4.0 Tablesready has some of the fastest and most attentive customer service and support around. They are flexible and friendly and eager to get you working as needed. Felt very "taken care of" as a customer. If I may name drop, \[SENSITIVE CONTENT\] was absolutely great and so helpful with my most recent issues. Pros The software is user friendly and easy to use and customize to your needs Cons Messaging through the software is necessary but you have to upgrade your account if you want to add more messages Review Source JL Joshua L. Director Education Management Used the software for: 6-12 months ### "A Lifesaver for the Winter Months in Ohio" April 12, 2021 5.0 Discovering TablesReady was a life-saver and made parent pick up in the afternoons 1000x more efficient. \[SENSITIVE CONTENT HIDDEN\] in the tech support department was always prompt to reply to any questions our company had and made our experience even better! Pros We are a little bit unique in the fact that we are not a restaurant but a childcare company. TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building. The service was so efficient and easy to set up as a company administrator. Our favorite feature by far was the easy-to-use text message feature that allowed parents to text us when they were here. We could then respond with an automated message when their children were ready to be picked up at the door. Cons There were a few occasions where the text messaging feature was not working and parents had some issues, but the tech support team for TablesReady has always been very responsive and the issues were always resolved. Reason for choosing TablesReady The price was reasonable and set-up was incredibly easy as compared to other services that required a quote. Review Source Response from Table's Ready April 15, 2021 Thanks for the kind words, Joshua it's been a pleasure supporting you and your team! DF Deborah F. oWNER Retail Used the software for: 2+ years ### "TablesReady saved us during COVID" August 2, 2022 5.0 At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line. Pros Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice. Cons We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow. Review Source BS Brian S. General Manager Restaurants Used the software for: Less than 6 months ### "Tin Cup Grill" April 29, 2023 5.0 The system works exactly how unneeded/intended it to at the front door. Pros I like the wait list feature but I wish I could have a digital floor chart to have the host observe. Cons The fact that there isn’t a digital floor chart for the restaurant. Alternatives considered [Resy OS](https://www.capterra.com/p/197806/ResyOS/) Reason for choosing TablesReady It was cheaper and seem very user friendly. Review Source MG Marie G. General Manager Hospitality Used the software for: 2+ years ### "Restaurant Waitlist" March 25, 2022 5.0 Very good experience overall. Pros This software helps keep our waitlist organized and is easy to use. I am a restaurant manager working with a lot of staff. 100% of the time new staff have picked up how to use this software right away and it helps the flow of the heavy traffic of guests stay organized. A busy restaurant is always hectic but tables ready is one of the tools I look forward to using because it helps us stay organized. Knowing how long a guest has been on the waitlist before we seat them is another small detail that goes a long way. Cons I do wish this was an app and not a website. Our internet is sometimes slow during busy periods and it slows the website down. Review Source LS Laura S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "TablesReady is a game changer!" November 27, 2022 5.0 We really love TablesReady and it has helped us to be able to easily and efficiently check our clients in and out! Pros We love TablesReady and use is daily to check in our 50+ clients at our high-volume spay/neuter clinic. We then use the self-check in feature when they come to pick their pets back up from surgery. Cons Sometimes it does not want to load properly for us. Review Source JK Janice K. business owner Restaurants Used the software for: 2+ years ### "tables ready user - small restaurant with long line ups" October 28, 2018 4.0 we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system. Pros its easy to use and easy to train staff how to use it. customers appreciate the option of the automated text or call. Cons I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue). Review Source Response from Table's Ready October 29, 2018 Thanks for your review! Our app should be visible on any PC browser except Internet Explorer. We recommend Chrome, Firefox, or Safari. If you try with one of those browsers and you're having issues, please reach out to our support. DS Daniel S. Owner/Operator Restaurants Used the software for: 1-2 years ### "Key to helping manage wait times and keep customers happy" July 21, 2022 5.0 Very happy and the perfect tool we were looking for in managing communication with customers. Pros Ease of use - great to set up and super convenient to use for my staff and I. Cons Maybe slightly bigger buttons for texting or calling the customer once ready - sometimes staff thought the check mark sent the message rather than meaning the communication was completed. Reason for choosing TablesReady Seemed the best one after researching online Review Source MA Michael A. Director of Operations Food & Beverages Used the software for: 2+ years ### "Tables Ready is a great choice" July 9, 2022 5.0 Eliminates pagers, using an all electronic paging system through our guests phones makes managing the wait easy Pros Ease of use, set up, and training. It makes managing the wait easy for our staff and guests Cons None that we experienced. It has satisfied all of our waitlist needs Alternatives considered [Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) Reason for choosing TablesReady easy to use, value Review Source OD Oscar D. General Manager Hospitality Used the software for: 1-2 years ### "Great tool!" May 23, 2022 5.0 We have had a very positive experience with TablesReady. Because our restaurant is not very large, it is common to run wait-times getting close to 2 hours. Offering the convenience to our Guests the opportunity to wait at home, or on the road is a game changer. It's the closest thing to a reservation you can get without dealing with the cons of offering reservations. It's also highly customizable which makes it more efficient to use as we learn more about how to better take advantage of all of its features, including the analytics. Pros On-line integration; Guests being able to add themselves to the waitlist on our website. Cons Heavily dependent on internet. Bad internet impacts the speed and reliability of notifications. Review Source CL Christopher L. General Manager Food & Beverages Used the software for: 1-2 years ### "Helps keep us organized" May 6, 2022 5.0 Works great, helps keep us organized during busy times. Easy to use and learn. Great product Pros Absolutely Love it! So easy for our young employees to learn and use. Cons Really the only issue is that it does require you to log back into the App on our I-pad occasionally, With young inexperienced Hosts it makes it difficult to get in during a rush. Review Source JT Josh T. General Manager Restaurants Used the software for: 1-2 years ### "Great Restaurant Tool" October 27, 2018 4.0 Overall, we are very pleased with TablesReady and have recommend it to others. It allows us to clear up our front door and not have a massive amount of people waiting in the already small entrance. Customers would not come into the restaurant if it was too full, but with this software the front entrance stays open and available for more customers to come in. Pros We use Tables Ready at High Rock Café in busy Wisconsin Dells, WI. We have a small front of our entrance so we love the fact that we can have a long waitlist without people being crowded in the restaurant. Customers will roam the streets and wait for their text message. This is a very user friendly software and can be easily taught how to use. Had a issue logging in on a busy Friday night and customer support took care of my needs in a timely fashion. Cons Our least favorite features of the software was lack of characters that could be used in writing a message. Other than that we don't have any dislikes with the software. Review Source LR Lauren R. Director of Office Operations Veterinary Used the software for: 2+ years ### "Ease of Client Flow" October 19, 2022 5.0 Pros TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners. The convenience of being able to text and call clients via the software makes our check-in process very smooth! Cons The software does not always work on the same browser. We often have to switch from Chrome to Firefox depending on which loads and runs faster. Review Source SC Sarah C. Owner /President Restaurants Used the software for: 2+ years ### "Best waitlist " June 12, 2022 5.0 It’s an amazing program and easy to use Pros I love this program. It is by far the easiest and the most efficient system we have used Cons I don’t think I have any complaints or issues with this program Reason for choosing TablesReady Seemed to be easy and effective to use Review Source PV Peter V. Medical Director (Veterinarian) Veterinary Used the software for: 1-2 years ### "GREAT tool for managing curbside service and communications" June 24, 2021 5.0 TablesReady was enormously helpful for us as we provided curbside service at our very large veterinary hospital. Prior to using your service, we were struggling tremendously to keep track of clients waiting outside for service and with communication. This platform solved all of that for us and more. Pros Easy to setup and customize for needs. Users needed little to no training to become proficient in use of program. Great value for the cost of service. Cons This platform is outstanding in it's current state. Ultimately, we need additional features (separate waitlists) as our dependence and understanding of the waitlist utilization grew with ongoing use. Review Source LL Linda L. Funeral Concierge Hospital & Health Care Used the software for: 6-12 months ### "TablesReady Creates No Waiting Customer Service " April 30, 2019 5.0 TablesReady can provide real time data access between the food establishment and the customer which is great. The greatest benefit of using TablesReady for the small business food establishment is that it creates a bridge to technology by doing away with the manual pen and paper log in of information. Pros I was impressed by TablesReady because it can be used for restaurants and food trucks which is great! TablesReady is an affordable enhancement for small business owners. Diners can be added to the wait list and customers are alerted when their table or food is ready. This is great for small restaurant establishments with limited waiting space and for the restaurateur who usually has limited staff. Also, TablesReady has the capability to perform as virtual staff and keeps sequential tracking of food orders and pickup. What I like best is that TablesReady assists the food establishment and its customers with conflicts that can arise with walk-in diners and those that change their reservation status. Cons I would like to see more opportunity for customer interaction and feedback so that the business owner can resolve trouble tickets and customer service issues when they happen. Review Source TM Timothy M. Manager Food & Beverages Used the software for: 2+ years ### "Good" June 7, 2022 4.0 Good. It's been better than pagers. Pros I love the analytics. I wish it was more customisable. Cons Has different price ranges for 5000 additional text messages. This upsets me. Reason for choosing TablesReady Less expensive Review Source AL Ania L. Gm Restaurants Used the software for: 1-2 years ### "Good job!" July 10, 2022 5.0 Very good Pros Bering able to communicate with out customers Cons Small print. There is not much that I don’t like about this system Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing TablesReady Cheap easy to use Review Source VR Verified Reviewer Marketing Director Entertainment Used the software for: 6-12 months ### "Easy to use not ideal for data collection." May 24, 2019 5.0 Overall this has been really helpful with line management and definitely worth it at the price point. Pros Easy to use through the in-browser application. Helpful features like text and call customers are essential and this application really nails that on the head. Cons The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function. Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally. Review Source Response from Table's Ready May 27, 2019 Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export. AF Alex F. Manager Food & Beverages Used the software for: 1-2 years ### "Does the job" June 9, 2022 4.0 Pros It updated the old system of a physical button you had to hold till it vibrated and they didnt always work. I also helps keep our guest safe by not being crowed into a waiting area. Cons maybe guest access or a way for them to add themselves over a automated phone call. and letting them see where they are in the list. Review Source MB Marla B. Owner Education Management Used the software for: 1-2 years ### "Great software for staging customers!" June 20, 2022 5.0 Pros Ease of use & ability to customize to my business Cons I don’t have any complaints about this software. Review Source TC Thomas C. owner Restaurants Used the software for: 1-2 years ### "TablesReady Works" February 20, 2022 5.0 People can leave business and be notified . Also they can call from their motel and we can notify them their table will be ready in xx amount of time Pros Ease of use and the ablity to go shop in downtown while we get their table ready Cons It was fairly easy once we got a computer and blocked surfing on it Review Source AW AnnMargaret W. Owner Hospitality Used the software for: 1-2 years ### "Waitlist nessicity " February 20, 2022 4.0 Pros I don't take reservations, and have a large restaurant on the water and this has been a huge help in controlling my door as it keeps great records and the ease of paging Cons I do not hVe any construction in using their software Review Source SH Samantha H. General manager Restaurants Used the software for: Less than 6 months ### "User friendly waitlist option " June 9, 2022 5.0 So far my experience has been great. I haven’t needed customer support and the system has worked well for the restaurant Pros This software is very user friendly. I also like that it’s web based and you can access from multiple devices. The month to month contract was also a highlight for our restaurant because we only need to utilize the program during our peak months. Cons Sometimes the website buffers a little long because of the multiple users but that’s my only complaint. Alternatives considered [Waitlist Me](https://www.capterra.com/p/177811/Waitlist-Me/)[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/) Reason for choosing TablesReady the pricing and the month to month option Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.