Mireaux Management Solutions

Web QMS


4.5 / 5
9 reviews

Who Uses This Software?

Organizations who wish to achieve or maintain a management system (Quality, Environmental, Safety, Information Security) certified to ISO or API standards, such as ISO 9001, ISO 14001, API Q1, etc


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Mireaux Management Solutions
  • www.mireauxms.com
  • Founded 2001
  • United States

About Web QMS

Web QMS is a cloud-based, efficient management software to help you achieve, maintain, and improve your ISO & API certifications and give your employees full access & visibility to your management system anytime, anywhere. Document Control, NCR, Maintenance, Calibration, Corrective Action, Risk Assessment, Approved Supplier List, E-Learning, BBS, etc. Simply configure the modules and applications to the ISO or API standard you desire, and jump start your management system into compliance.


Web QMS Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

Web QMS Reviews Recently Reviewed!


WebQMS Benefits

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is a great tool to manage our document control, non-conformance, continual improvement program, etc. Overall, this software is a value added tool in the management of our QMS. WebQMS allows us to demonstrate compliance to our customers and external auditors.

Cons: The customer support and response to our requests for modifications to the software have been outstanding . There are no lingering issues we have to contend with as Mireaux's support team addresses our questions quickly. If I had to suggest one improvement, a more visual indication that all required fields have not been completed (after clicking submit) would be helpful. Some users close out thinking the information is saved and lose the entire entry because they did not realize they were missing a required field.

Overall: The software allows us to effectively manage our QMS. The customer support is second to none. The user interface is intuitive and new users are able to navigate and utilize the system very quickly.

Vendor Response

by Mireaux Management Solutions on February 05, 2019

Thank you for your feedback Eric. We have seen a few areas were the validation message could definitely be better placed. We are addressing this and will ensure that validation messages throughout our modules and applications are strategically positioned for maximum visualization.

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Web QMS review SIT Houston Texas

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the functionality. Finding all of your HSE and Quality information is easy and add tremendously during audit time. We have had several auditors make positive comments about the QMS and it ease of use.

Cons: I wished it had a more developed training module.

Overall: Tracking of specific objectives, evaluation of suppliers, able to control our documents and it's auditor and employee friendly.

Vendor Response

by Mireaux Management Solutions on February 15, 2019

Thanks for the review Loyd. The E-Learning application does have a lot of features and can be more involving than our other apps when it comes to creating courses, designing custom tests, and assigning them to employees or job titles. I'm glad we have setup a time to show you the functionality so you can make use of all the features available within the E-Learning app.

Web QMS pros and cons

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I absolutely love Web QMS as it is very easy to use. The system is very flexible and can be fine tuned to whatever the client may need. This system has proven invaluable in our PM tracking, document control processes and also traceability for our vendor evaluations. The customer support has been phenomenal from the begging. I would rate this system a 12 out of 10!

Cons: The only issue that I have with Web QMS is that as your company grows and the amount of information that is being tracked increases, it seems like the system slows down a little. Other than that in speaking for myself and our company we are VERY pleased with the system.

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MMS program opinion

Feb 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of employee access and use ability

Cons: There is a bit of lag in portal development for administrators with limited computer knowledge. A stronger (ease of data entry) Preventative Maintenance program with a crossover to inventory control would be helpful.

Overall: Overall, this is great program with a friendly and attentive support staff

Vendor Response

by Mireaux Management Solutions on February 19, 2019

Thank you for your review Chris. With our recent updates, Preventive Maintenance program Administrators will now have access to the screens previously reserved only for Portal Administrators. That will make it easier for them to administer their PM equipment and activities without the extra cost.

New admin for our company's WebQMS application

Jan 25, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a good all-in-one solution for document control, KPI analytics, and NCR/CIP management.

Cons: Can be cumbersome to make corrections to data entered in various places.

Overall: Management of our companies QMS. It is a good tool to have a one-stop-shop for calibration & maintenance records and reminders, procedures, forms, work instructions, KPIs, NCRs/CIPs, audit scheduling, etc. Essentially, all essential elements of ISO9001 can be managed from the one platform.

Vendor Response

by Mireaux Management Solutions on February 05, 2019

Thank you for your feedback Jason. As our software has grown, we found some areas that could be better connected. Our upgrades this year will definitely take care of this.¿

Reliable and Comprehensive

Jan 30, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Most of our quality management system is run through WebQMS. This one system allows us coordinate information across multiple departments and helps us keep track of our calibration records, NCRs, Corrective actions and procedures.

Cons: The software can be a little difficult to learn and the online tutorials don't tell you every thing you need to know but the customer service reps usually address any issues i have within a day.

Overall: Web QMS has been very useful in organizing key items and keeping records of our quality system.

Vendor Response

by Mireaux Management Solutions on February 05, 2019

Thank you for your feedback Mike. We understand that manuals can be lengthy and videos do not keep up with new features. We will be implementing help pages throughout our modules and applications for quick access from within the software.

Mireaux Management Solutions

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use basic but effective system. Very responsive customer service.

Cons: Everything works to our needs, no complains.

Vendor Response

by Mireaux Management Solutions on February 05, 2019

Thank you Raul for the feedback. Since your company was not using some of the features available, we will work with you to make sure that you are taking full advantage of all the modules and applications required and available for your ISO certification.

Review of Web QMS

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very well structured. The menu and general navigation is easy to use.

Cons: The search function is more general and does not narrow down to the documents we are looking for.

Overall: Very pleased with the online utility and will definitely recommend it to any organization that needs an online QMS repository system.

Overall it is very good

Feb 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to navigate. The document administrator functions are easy to use.

Cons: I wish I had a little more control over creating and removing pages. The only way do it and have the same tables or layouts as the other pages is to contact the host.