--- title: "Builterra Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Builterra the right Inspection solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177083/Builterra-platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Builterra 4 (104) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Builterra Ease of use 3.7 Customer Service 4.4 ## Pros and Cons in Reviews JW James W PresidentCivil Engineering, 2 - 10 employeesUsed the software for: 1-2 years. “Builterra allows us to track construction project and document design information in the field in a manner that minimizes our office time necessary to compile the data into a useful form.“ May 25, 2021 PG Peter G InspectorCivil Engineering, 10,001+ employeesUsed the software for: 1-2 years. “The system crashes every time I take a picture with a tablet.“ July 28, 2022 PV Peter V Project CoordinatorConstruction, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I like that the program takes the information that is provided the user and prepare a uniform report and the format matches the your colleagues.“ May 18, 2021 MV Mark V Field TechnicianCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “Minor glitches such as extra bullet points in reports requires you to go back into report and adjust which can be time consuming.“ May 25, 2021 RT Rebecca T Project EngineerCivil Engineering, 2 - 10 employeesUsed the software for: 6-12 months. “Program was helpful to develop contract documents. Although we experienced some issues (merging specs, item numbering) they were quickly resolved by the Builterra support team.“ May 14, 2021 KM Kristen M Project ManagerCivil Engineering, 201 - 500 employeesUsed the software for: 6-12 months. “Its inefficient to edit data on the webpage and there's not enough options to customize user settings.“ May 13, 2021 SA Sebouh A Senior Municipal InspectorCivil Engineering, 501 - 1,000 employeesUsed the software for: 1-2 years. “Overall Builterra is a great platform to create and document daily reports and make it easier to track quantities and generate payment certificates;“ May 19, 2021 JR Jorge R SUE managerCivil Engineering, 201 - 500 employeesUsed the software for: 1-2 years. “I Usually deal with a lot of apps but this in particular is not friendly, asks for too much info and it eats a lot of time that we can spend making production.“ May 13, 2021 ## Showing most helpful reviews Showing 1-25 of 104 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Civil Engineer-in-Training Used the software for: Less than 1 year ### "Inspector" August 30, 2018 4.0 Better than carrying papers with you on site Pros Multi platform capibilities. I like when I can use any available device to fill in my info Cons Access was not proper. I think admin didn't provide me proper access to evaluate Review Source R Reviewer Site inspector Used the software for: 3-5 years ### "Need more work" May 18, 2021 4.0 Good Pros Pretty good and helpful but need to be improved in layout and features such as simplify copying repetitive items , getting summary , search features , field test page is need to improved a lot , add more pull down menu for similar items then it will help to shorten time consuming with report Cons Mobile application must be improved a lot , Layout is not attractive , crashing many times , Not versatile Review Source R Reviewer EIT Used the software for: Less than 1 year ### "A great concept but not a finished product." August 29, 2018 2.0 The best word would be 'frustrating'. Downloading a report in PDF form sums up the experience: having to wait several minutes for a 1pg pdf form is inconvenient - being told that it's because you are number 1 in line is just a bizarre user experience - finding out that using a different method to download that same 1pg pdf report gives a significantly different looking document is very frustrating. Customer service was timely and patient, but not always helpful. Many of the things we needed help with would turn out to be large problems and it did not seem that there was any interest in undertaking the necessary work. Pros I honestly believe the idea behind this software has the potential to change the way the industry operates and any company not using something similar will be seen as being behind the times. Builterra is on to a really good idea by putting CA tasks online and increasing automation and smart interactions between tasks. Cons The most frustrating part of using Builterra is experiencing it fall short of it's clear potential. From uploading/inputting data to downloading reports, every step was slow, buggy, and difficult to navigate. This translated into additional costs that had not been budgeted for and additional time that I did not have to spare. At no point did the time and effort savings of the software materialize. I suspect that each company signing up with Builterra will require a fair amount of work to customize the reports and functionality to that company. This is worth either putting under user control or taking the time to set up the software to turn out a product that matches the company's existing output. Much of the value of the product results from mobile use, sadly the mobile experience falls far short of even the desktop experience. Review Source R Reviewer President Used the software for: 1-3 years ### "A great way to get away from the field book" May 26, 2021 5.0 Our experience has been very positive, but we feel we will find the greatest benefits during the project closure phase where we will be able to go back and look at specific issues rather than having the wade through site reports and untagged photos. Pros Builterra allows us to track construction project and document design information in the field in a manner that minimizes our office time necessary to compile the data into a useful form. Cons There are some minor glitches with not being able to easily assign a new project from the field which we need for design uses, but it is easily resolved in the office. Review Source R Reviewer Sr Inspector Used the software for: 3-5 years ### "Best platform for contract management" May 17, 2021 5.0 Pros The easy way to write and submit the inspection report, payment certificates, estimate and most of the contract administration work are breeze to do Cons Absolutely nothing that I don't like about the product. Though there can be some improvement in testing side before the product rolls out to avoid any miscalculation in projects Review Source R Reviewer Municipal Engineer Used the software for: 1-3 years ### "Great concept, needs some work." August 29, 2018 3.0 Pros The connectivity of data is a great idea. Having every aspect of tendering and inspection linked together in one software, from the actual issuing of tenders through to payment certificates is a great idea. The inspection portion of the software (app) is great, and the geolocation and captioning of photos works well. Having everything cloud-based is helpful to mitigate loss of data and keep all data in a central location. Cons The user interface requires improvement to be easily usable and easier to comprehend for users that are not very acquainted with the software. Navigating through the various aspects of creating a tender, and how the connectivity works between tendering, historical costing, inspection, and payment certificates is not intuitive enough for new users to easily comprehend. The many layers of data entry leaves room for data to be entered incorrectly into the wrong location which renders the data meaningless. Users need to spend significant time acquainting themselves with the software and data input and usage methods before it can become useful. Usage of the app (on android) resulted in many errors and bugs which, though were resolved, resulted in time and data loss. Review Source R Reviewer Inspector Used the software for: 1-3 years ### "Review of Field App, not Desktop Software" May 18, 2021 2.0 The field app ought to be a simple as a calendar. Open project, open day, input notes about day. Thats it. What has been provided is extremely time consuming to use and fumbley. It will not last as the field tool for COB. The menu icon is a "submit" icon, not a menu icon in the iphone app. This obvious error has never been fixed, despite the feedback. This makes it confusing to use for new users. Pros The quantity input portion is the only feature of the field app I find useful. Cons The field App is not user-friendly. I'd need to include an attachment to explain all of the issues and how they could be improved upon. It feels like a data collection app, when it simply a place to write notes and input measurements. Review Source R Reviewer Team Leader Used the software for: Less than 1 year ### "Not Builterra’s fault" May 18, 2021 3.0 Pros It’s a great platform that can shape a system and culture for organizations that don’t have one. I would recommend to public sector or larger groups that can manage one platform or need a culture change from pen and paper Cons Frustration of being forced into it by public sector work. We work in support to a variety of different platforms ie; onware, field wire, procore and our own cloud system It’s to rigid for us to use on all projects, so we need something more flexible to work within the other systems. Review Source R Reviewer Project Supervisor Used the software for: 1-3 years ### "Good Contract Administration Software" May 20, 2021 4.0 We utilize Builterra for the majority of Road, Water and Sewer projects. It takes a while to learn and gain the ability to navigate the software but the benefits of having all projects files managed on one functional platform make it very worthwhile. Pros The ability to manage all of our projects throughout their lifecycle on one software platform is very efficient. Incorporating bid creation, tendering, contract administration and inspection together in a readable format is unique in the industry. Custom reporting options are extremely beneficial for our management systems and project tracking systems. Cons The software works fairly well but sometimes it forces you to always start at the main project page instead. Some additional navigation buttons within the project management files would be beneficial. Some custom features that are unique to our organization should probably be "out of the box" features in future upgrades to Builterra. Review Source R Reviewer Contract Administrator Used the software for: 3-5 years ### "Builterra on a road" May 19, 2021 4.0 Speeding process for payments, provide "live" info for all who has access to the project 24/7. Pros Helping to speed a process with payment certificates. Cons I don't have any comments to this so far. Review Source R Reviewer Construction Tech Used the software for: 3-5 years ### "Awesome software " May 18, 2021 4.0 Good but needed more training when I started Pros PQR financial statement linked to diaries is a nice feature It's nice to generate a mid month payment for budget purposes. Cons Making change orders are not easy as there are many steps. Simplifying this would be great Review Source R Reviewer Inspector Used the software for: 3-5 years ### "Builterra " April 29, 2020 5.0 As a user of Builterra, it has saved me time and effort compared to doing work manually. Pros Builterra is a very useful software that can be used via laptop, phone, or tablet. Daily inspections and weekly quantities of site work can be conducted through this platform which makes it easier than older methods such as Microsoft Word or Excel. Cons The software runs slow on laptops sometimes as the server is huge. Some data takes time to enter but they are still being developed to better aid the contract administrators. Review Source R Reviewer Inspector Used the software for: 1-3 years ### "Andrew's Review" May 26, 2021 5.0 Solid program. Helps facilitate construction projects from the inspector aspect, in a big way. Pros All reports are made for you, with the exception of the specific data input for the application. Cons Daily input of every piece of equipment and labour on each daily report. Templates are not easy to make and use. Review Source R Reviewer Field Technician Used the software for: 3-5 years ### "Builterra review" May 24, 2021 2.0 Okay I guess. Pros The concept of how easy it can make inspections. Cons when I cant send emails of my reports to clients. Review Source R Reviewer Inspector Used the software for: 1-3 years ### "Not helpful " May 17, 2021 1.0 It’s not helpful to those in the field and is solely for the benefit of the office staff. I find it actually creates work for me and doesn’t speed things up at all. I only use this product because I have to. It’s horrible and I wouldn’t recommend it! Pros I don’t like any features of the software Cons It’s slow, the pictures take forever to load to the point I stopped using it. Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "A review of Builterra." March 7, 2019 4.0 Overall, our experience with Builterra has been positive as far as administering contracts to our subs and contractors. We have enjoyed the fact that the workflows have been streamlined with connection to estimation of cost, preparing bids, Inspectors Daily Reports, and non-conformance issues. Highly recommended for firms dealing in roads/bridges, infrastructure, and civil planning. Pros Builterra is a software program of high usability. My highest praise would go toward the ease is geolocating photos and also the captioning process. I like that it is a cloud-based system, so there is little to no chance of losing our information if there is a crash. As far as the application, the inspection aspect is ideal. No bugs and not too much clutter on the platform. Cons It would be nice to be able to add digital signatures between us and our subs. The mobile app is good overall, but once in a while the text gets janky and may be hard to decipher. If a comment becomes amended in a readout, it would be perfect if the text would adjust on its own. Review Source R Reviewer Contract Administratot Used the software for: 1-3 years ### "Great product for Construction Management" December 22, 2021 4.0 I am glad that our client implemented Builterra to our projects. Pros It connects the client, consultant and the contractor so there is no argument on anything afterwards as all parties are agreeing and signing off at the same time. Cons Uploading documents is a bit problematic as it takes a long time. Review Source R Reviewer Construction Inspector Used the software for: 3-5 years ### "Day to Day Usage" May 20, 2021 5.0 very Satisfied Pros Easy to use, Documentation, Project Tracking Cons Sewer Cards, Water service Cards, Templates Review Source R Reviewer Const Insp 3 Used the software for: Less than 1 year ### "Better than expected" May 19, 2021 4.0 Reasonably happy Pros Daily reports are exactly like written version. Cons \-Can’t view detailed contract item quant/location/comments with out creating a report. Would be nice to have a tab in the edit page. -templates can’t be edited after created, site changes can’t be adjusted. -process for pre construction pictures long complicated process. Review Source R Reviewer project engineer Used the software for: Less than 1 year ### "Field to Report, Easy Data Collection" May 24, 2021 4.0 Overall, it stacks up great compared to other projects. Really appreciate the data going from field directly to report. Pros I really appreciate how a lot of the day-of data collection work is taken out of the picture. Cons I find it difficult to manage projects. i.e. build/edit projects. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Builterra for Contract Admininstractors" August 31, 2018 4.0 Builterra helps to solve the mundane and time-consuming tasks of having to type up and format a perfect looking report. Using the simple forms in the field by inspector to just input the data cuts down on time taken generate reports. Pros Ease of the software made inputting data quite simple. Software is very customizable for the type of application we need, and produces reports in any format you need. Pull-down menus are easily expandable and works well when you need to add cells. Cons Would like to have seen a pre-determined list of standard inputs, e.g. types of machines or labourers, etc. so that I would not have to program them in for each project. Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "Acceptable Product" September 3, 2018 4.0 It has been acceptable. We haven't been impressed, but not disappointed. It needs to be more fully adopted by our clients before it will become truly useful. Pros It has all the functionality needed to effectively perform contract administration and inspection services. Cons The setup process has been difficult. Our projects don't have all the correct details, and inspectors do not have a trust level with the software. Review Source R Reviewer Resident Engineer Used the software for: 1-3 years ### "Review of Builterra" September 12, 2018 4.0 Pros Desktop interface is user friendly. Easy generation of quantity summaries. Cons App use-ability could be improved. Field inspectors tend to use desktop application instead of app. Review Source R Reviewer E.I.T. Used the software for: Less than 1 year ### "Beginner user review" May 19, 2021 4.0 Pros The product is easy to use. Once you know how to access the project, you can easily drag and drop items into the entire tender document to start compiling the entire project into a cost estimate document. I also like that it can populate unit costs from past projects (although some are lower costs than we would expect but those can be bumped up easily.). Cons What I don't like currently in the menus is the "Dummy Items" - creating custom items is a little bit of a hassle. These dummy items are placed randomly throughout different drop down menus and it is very confusing. Maybe having the first line item as a dummy item with no item code would be easier to manage and navigate. You can check to see if the item code inputted already belongs to a different item and if it does, prompt the user to use a different code for the dummy items. Review Source R Reviewer Construction Inspector Used the software for: Less than 1 year ### "Better than others" September 3, 2018 4.0 Pros It offers so many features. Reports look professional and organized. It’s easy to use and learn. It saves everything itself even if you forget to save your work.Builterra is a must try. Cons So far my experience with Builterra is good. The only thing I don’t like is, it’s missing ‘back’ button. But everything else is perfect. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.