# Soon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Soon Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/177084/Soon

---

# 

 Soon Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Soon

## What is Soon?

Soon simplifies employee scheduling with AI-driven automation and a user-friendly interface. Managers can quickly create and optimize shifts using automated scheduling tools, while employees can easily swap shifts, request time off, and personalize their schedules within defined rules. Real-time updates ensure team members stay informed of changes, and integrations with tools like Google Calendar and Microsoft Outlook streamline workflows. Soon also provides visibility into scheduling patterns with comprehensive analytics, helping managers make data-driven decisions to improve productivity. Ideal for customer service teams, retail, and other dynamic environments, Soon offers flexibility and efficiency for businesses of all sizes.

## What is Soon used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Contact Center](https://www.capterra.com/contact-center-software/)

Top alternative

Featured

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

€10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Soon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://soonapp.io&name=Soon)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Soon

4.6 (48)

VS.

[4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

€10

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (48)

Ease Of Use

4.7 (3,388)

Value For Money

4.7 (35)

Value For Money

4.5 (2,511)

Customer Service

4.7 (37)

Customer Service

4.5 (2,621)

## Soon alternatives

[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/177084/Soon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Scheduling

4.5 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Mobile Access

4.5 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Schedule Distribution

4.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Assign and distribute work schedules to individual employees or teams within an organization

Alerts/Notifications

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Timesheet Management

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Time Off Requests

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

Soon 56 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

A list of events with their respective dates

Plan an event's time and location

Form predictions based on past and present data/trends

Automatically find mutually available meeting time slots across multiple calendars

Predict labor requirements based on past and present data/trends

Communicate using messages within the system

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Notifications that are delivered to users as soon as an event occurs

Based on availability, instantly confirm or deny a request when a new booking is made

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Assign and distribute work schedules to individual employees or teams within an organization

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.4 (48)

4.4

Based on 48 reviews

## Pricing

Value for money

4.7 (35)

Free Trial

[View pricing plan details](https://www.capterra.com/p/177084/Soon/pricing/)

Team Plan

€10.00

Per User,Per Month

It includes:

-   Shift and intraday scheduling
-   Automated shift scheduling
-   Leave management
-   Real-time integration with Google Calendar and Microsoft Outlook
-   In-app support

Business Plan

€20.00

Per User,Per Month

It includes:

-   Dedicated intraday scheduling view
-   Advanced auto-scheduling options
-   Intraday coverage requirements and tracking
-   Event mapping with Google Calendar and Microsoft Outlook
-   Priority support

Enterprise Plan

€2,500

Other,Per Year

It includes:

-   Single Sign-On (SSO) with SAML/OIDC
-   Directory Sync (SCIM)
-   Premium support channel with Service Level Agreement (SLA)
-   Custom Auto-scheduler Objectives and Constraints
-   Custom integrations and data retention policies
-   Dedicated success manager
-   (Optional) Private cloud environment

Value for money

4.7 (35)

4.7

Based on 35 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (37)

4.7

Based on 37 reviews

## User reviews

Overall rating

4.6

Based on 48 reviews

Filter by rating

5(33)

4(13)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MP

Martin P.

Manager Support

Information Technology and Services

### "valuating the collaboration with Soon"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2025

Since we weren’t that far along yet with workflows and performance measurement, we accepted and adopted the platform based on the capabilities Soon offered. All in all, Soon is a great platform, and we were able to work with it quite effectively — up to a certain point.

Pros

What I appreciated about Soon was their platform and the collaboration with \[sensitive content hidden\]. I was especially impressed by how quickly they responded to escalations and came up with the right solutions.

Cons

The fact that we had to use Soon as a standalone scheduling tool was a limitation. We couldn't link the schedule to our work queues, which meant we were unable to plan efficiently or measure agent activities effectively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2025

Thank you so much for taking the time to share your experience with Soon! We’re really happy to hear that you appreciated our platform and the speed at which our team supported you. Regarding the limitation you mentioned: Soon can indeed be connected to work queues such as Intercom, Zendesk, Genesys, and many others including custom data sources. With those integrations in place, we’re able to forecast incoming volumes, calculate staffing requirements, auto-schedule agents to shifts and optimize intraday activities. In your case we discussed these options several times but fully respected your decision not to link your queues at that stage. We just want to highlight for anyone reading that the capability is there, we only need access to the data to make it work. Thanks again for your feedback and for using Soon!

AM

Andrew M.

Operations and Dive Manager

Construction

### "Scheduling that makes life easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

I am new to the operations manager position in my company. Over the last 13 years I have watched other managers struggle to crew projects. Our old system was a white board with magnets and sticky notes. With the daily changing scheduling of the commercial diving world the old system was ineffective, since making the switch to Soon the time spent scheduling has been cut in half, no one has been double booked, and no crews have gone short staffed.

Pros

Eaisy operator interface even the senior non-tech-savvy employees can manage the scheduling platform, minimum crew size and crew overlap warnings allow you to never leave a task short staffed or double book someone.

Cons

I would like the ability to set the length of the job. currently you must schedule the job for each individual day instead of being able to set a start and end date/time and have the job auto populate for the duration.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/)

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Soon

overall ease of product usage, ability to set minimum and maximum crew limits, crew overlap warnings. easy user interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

Jill E.

medewerker klantenservice

Consumer Services

### "Fijne software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 24, 2022

Pros

Het is enorm fijn om je rooster en die van je collega's in een oogopslag te zien. Zo kun je goed om je agenda heen plannen.

Cons

Nog geen minpunt tegen gekomen in mijn optiek

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Puck A.

Klantenservice medewerker

Consumer Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 20, 2022

Pros

Overzichtelijk en simpel in gebruik/duidelijk

Cons

De webapp zou vervangen moeten worden door een normale app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rania M.

klantenservicemedewerker

Consumer Services

### "Goeie app, best duidelijk!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 7, 2022

Pros

Als je klikt op je dag zie je alles duidelijk verdeeld, ook kan ik duidelijk zien wat de taken van mijn collega's zijn etc.

Cons

Het zou fijn zijn als je je beschikbaarheid wat gedetailleerder kan doorgeven. Zoals beschikbaar tot 13:00. Dit omdat mensen soms halve dagen werken of pas vanaf 12:00 kunnen werken. Als je niet beschikbaar kiest valt je gehele dag weg.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Ridwan A.

Channel Manager, Business development

Broadcast Media

### "Soon is a really easy scheduling app to start with"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 27, 2022

Pros

Soon is very easy to learn and implement. More autonomy for your employees as a result less likely to face schedule overlapping and employee shortage

Cons

It still uses a PWA for mobile which is a hassle. I want to see a full-fledged android app very soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sharon S.

Service expert

Banking

### "Heel gebruiksvriendelijk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 10, 2022

Heel handig om te zien wat voor rollen mijn collegas op een dag hebben. En ook of ze thuis/op kantoor werken.

Pros

\- makkelijk te bedienen op een smartphone - overzichtelijk - modern en heldere layout

Cons

Geen directe koppeling met iCal. Waardoor ik het nu via google calendar in mijn telefoon moet implementeren

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

William C.

Founder / Senior IT Consultant

Information Technology and Services

### "Fast, Effective Team Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2022

Pros

Soon is like Trello meets a calendar. It is as easy and fast to use as Trello, but includes mission-critical features necessary for managing daily scheduling. Perfect display with Kaban style cards. Honestly, the best scheduling system I've seen for teams like mine.

Cons

We haven't had a need for many advanced features yet, so it could be missing something, but we have not found anything yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EV

Erik v.

Planner

Financial Services

### "Soon!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 2, 2022

Zeer tevreden. Keep up the good work!!

Pros

Wij werken momenteel al enige tijd met het programma Soon en zijn hier zeer over te spreken! De implementatie en verzorging van deze planningstool is door het Team van Soon zeer professioneel opgepakt en er werd zowel digitaal als face to face voldoende aandacht gegeven aan onze organisatie bij vragen en onduidelijkheden. Mede door deze korte lijntjes hebben wij de overgang als prettig ervaren.

Cons

In het begin waren er enkele functionaliteiten nog niet en dit maakte de instap soms wat omslachtiger dan verwacht. Voordeel is wel dat Soon hier direct op insprong bij de check in meetings en dus ook echt open staat voor verbetering en feedback vanuit de klant. Alle changes die wij constateerden zijn dan ook opgepakt en aangepast! :)

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Soon

Omdat Soon ons qua platform een betere presentatie heeft gegeven en de volledige aandacht legde op ons als organisatie waardoor wij heel specifiek onze eisen konden implementeren.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Mavis v.

Begeleidster

Mental Health Care

### "Beoordeling SOON "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2022

Dagelijkse notatie. Collega's op de hoogte houden van de dagelijkse gebeurtenissen

Pros

Het product is makkelijk te gebruiken. Ben er blij mee

Cons

Vooralsnog kan ik mij geen verbeterpunten bedenken

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177084/Soon/reviews/)

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Popular comparisons

[Paylocity vs Soon](https://www.capterra.com/compare/86714-177084/WebPay-vs-Soon)

[Rippling vs Soon](https://www.capterra.com/compare/172127-177084/Rippling-vs-Soon) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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