--- title: "Soon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Soon Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/177084/Soon/" page_type: "product" language: "en" --- # Soon Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Soon ## What is Soon? Soon simplifies employee scheduling with AI-driven automation and a user-friendly interface. Managers can quickly create and optimize shifts using automated scheduling tools, while employees can easily swap shifts, request time off, and personalize their schedules within defined rules. Real-time updates ensure team members stay informed of changes, and integrations with tools like Google Calendar and Microsoft Outlook streamline workflows. Soon also provides visibility into scheduling patterns with comprehensive analytics, helping managers make data-driven decisions to improve productivity. Ideal for customer service teams, retail, and other dynamic environments, Soon offers flexibility and efficiency for businesses of all sizes. ## What is Soon used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price €10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Soon?[Manage this product listing](https://www.g2.com/products/soon/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Soon 4.6 (48) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €10 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (48) Ease Of Use 4.7 (4,208) Value For Money 4.7 (35) Value For Money 4.5 (2,963) Customer Service 4.7 (37) Customer Service 4.6 (2,652) ## Soon alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) [4.8 (4,308)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213340/Google-Calendar/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/177084/Soon/alternatives/) ## FAQs about Soon Overview ### Which roles and teams benefit most from Soon? Soon is most used by customer service teams, service desk leads, and operations managers who need clear shift planning, workload coordination, and fast schedule updates. Account managers, event and community teams, and business leaders benefit from shared visibility, while planning and logistics roles use it to organize staffing and daily coverage. Answer based on 48 reviews Overview ### What company size and industries is Soon built for? Soon is built for small businesses in financial services, with 60% of reviewers from small companies and 23% from financial services. It serves customer support teams and service desks across fintech, banking, and eCommerce, with additional reviewer concentration in banking at 19% and midsize businesses at 38%. Answer based on 48 reviews Features and Usability ### What are the key features of Soon? Soon offers workforce management features including shift scheduling, automated scheduling, shift swapping, and team calendars. It also includes time and attendance tracking, time off management, role-based permissions, reporting and analytics, alerts and notifications, and resource allocation for planning staff coverage and monitoring performance. Pricing ### How much does it cost and what fees or limitations are included? Soon starts at €10 per user per month for the Team Plan, with a free trial available. The Business Plan costs €20 per user per month with monthly billing, or €16 annually, and the Enterprise Plan has custom pricing starting at €2500 per year. One reviewer called the prices nice. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does Soon integrate with? Soon integrates with Google Calendar, Microsoft 365, Microsoft Outlook, Microsoft Teams, Slack, Intercom, Salesforce Service Cloud, and Zapier. It also connects to identity and contact-center platforms such as Microsoft Entra ID, Okta, OneLogin, Dixa, Genesys Cloud CX, and Webex Suite. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Soon offer? Soon provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, documentation gives written reference material, and videos offer visual walkthroughs. Answer based on 1 reviews Getting Started and Support ### What customer support options does Soon offer? Soon provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewer comments describe support as responsive, fast, and effective, with staff seen as helpful and even willing to record training videos. Users also note the support experience feels easy to reach and practical. Answer based on 3 reviews ## Features AI summary Based on 10,047 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) Soon supports all three features that reviewers rate highest: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff access to schedules and updates from anywhere, and manage employee information in one place, allowing teams to coordinate shifts more efficiently and keep daily scheduling work organized. Timesheet Management 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Time Clock 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Schedule Distribution 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Employee Scheduling 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Alerts/Notifications 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Soon 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Collaboration: Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Forecasting: Form predictions based on past and present data/trends - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Labor Forecasting: Predict labor requirements based on past and present data/trends - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Task Scheduling: Track and manage the scheduling of tasks - Team Communication: Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.4 (48) 4.4 Based on 48 reviews ## Pricing Value for money 4.7 (35) Free Trial [View pricing plan details](https://www.capterra.com/p/177084/Soon/pricing/) Team Plan €10.00 Per User,Per Month It includes: - Shift and intraday scheduling - Automated shift scheduling - Leave management - Real-time integration with Google Calendar and Microsoft Outlook - In-app support Business Plan €20.00 Per User,Per Month It includes: - Dedicated intraday scheduling view - Advanced auto-scheduling options - Intraday coverage requirements and tracking - Event mapping with Google Calendar and Microsoft Outlook - Priority support Enterprise Plan €2,500 Other,Per Year It includes: - Single Sign-On (SSO) with SAML/OIDC - Directory Sync (SCIM) - Premium support channel with Service Level Agreement (SLA) - Custom Auto-scheduler Objectives and Constraints - Custom integrations and data retention policies - Dedicated success manager - (Optional) Private cloud environment Value for money 4.7 (35) 4.7 Based on 35 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (37) 4.7 Based on 37 reviews ## User reviews Overall rating 4.6 Based on 48 reviews Filter by rating 5(33) 4(13) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent MP Martin P. Manager Support Information Technology and Services ### "valuating the collaboration with Soon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 Since we weren’t that far along yet with workflows and performance measurement, we accepted and adopted the platform based on the capabilities Soon offered. All in all, Soon is a great platform, and we were able to work with it quite effectively — up to a certain point. Pros What I appreciated about Soon was their platform and the collaboration with \[sensitive content hidden\]. I was especially impressed by how quickly they responded to escalations and came up with the right solutions. Cons The fact that we had to use Soon as a standalone scheduling tool was a limitation. We couldn't link the schedule to our work queues, which meant we were unable to plan efficiently or measure agent activities effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2025 Thank you so much for taking the time to share your experience with Soon! We’re really happy to hear that you appreciated our platform and the speed at which our team supported you. Regarding the limitation you mentioned: Soon can indeed be connected to work queues such as Intercom, Zendesk, Genesys, and many others including custom data sources. With those integrations in place, we’re able to forecast incoming volumes, calculate staffing requirements, auto-schedule agents to shifts and optimize intraday activities. In your case we discussed these options several times but fully respected your decision not to link your queues at that stage. We just want to highlight for anyone reading that the capability is there, we only need access to the data to make it work. Thanks again for your feedback and for using Soon! AM Andrew M. Operations and Dive Manager Construction ### "Scheduling that makes life easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 I am new to the operations manager position in my company. Over the last 13 years I have watched other managers struggle to crew projects. Our old system was a white board with magnets and sticky notes. With the daily changing scheduling of the commercial diving world the old system was ineffective, since making the switch to Soon the time spent scheduling has been cut in half, no one has been double booked, and no crews have gone short staffed. Pros Eaisy operator interface even the senior non-tech-savvy employees can manage the scheduling platform, minimum crew size and crew overlap warnings allow you to never leave a task short staffed or double book someone. Cons I would like the ability to set the length of the job. currently you must schedule the job for each individual day instead of being able to set a start and end date/time and have the job auto populate for the duration. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) [Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Soon overall ease of product usage, ability to set minimum and maximum crew limits, crew overlap warnings. easy user interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Jill E. medewerker klantenservice Consumer Services ### "Fijne software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 24, 2022 Pros Het is enorm fijn om je rooster en die van je collega's in een oogopslag te zien. Zo kun je goed om je agenda heen plannen. Cons Nog geen minpunt tegen gekomen in mijn optiek Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PA Puck A. Klantenservice medewerker Consumer Services ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 20, 2022 Pros Overzichtelijk en simpel in gebruik/duidelijk Cons De webapp zou vervangen moeten worden door een normale app Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rania M. klantenservicemedewerker Consumer Services ### "Goeie app, best duidelijk!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 7, 2022 Pros Als je klikt op je dag zie je alles duidelijk verdeeld, ook kan ik duidelijk zien wat de taken van mijn collega's zijn etc. Cons Het zou fijn zijn als je je beschikbaarheid wat gedetailleerder kan doorgeven. Zoals beschikbaar tot 13:00. Dit omdat mensen soms halve dagen werken of pas vanaf 12:00 kunnen werken. Als je niet beschikbaar kiest valt je gehele dag weg. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Ridwan A. Channel Manager, Business development Broadcast Media ### "Soon is a really easy scheduling app to start with" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 27, 2022 Pros Soon is very easy to learn and implement. More autonomy for your employees as a result less likely to face schedule overlapping and employee shortage Cons It still uses a PWA for mobile which is a hassle. I want to see a full-fledged android app very soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sharon S. Service expert Banking ### "Heel gebruiksvriendelijk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 10, 2022 Heel handig om te zien wat voor rollen mijn collegas op een dag hebben. En ook of ze thuis/op kantoor werken. Pros \- makkelijk te bedienen op een smartphone - overzichtelijk - modern en heldere layout Cons Geen directe koppeling met iCal. Waardoor ik het nu via google calendar in mijn telefoon moet implementeren Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. William C. Founder / Senior IT Consultant Information Technology and Services ### "Fast, Effective Team Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2022 Pros Soon is like Trello meets a calendar. It is as easy and fast to use as Trello, but includes mission-critical features necessary for managing daily scheduling. Perfect display with Kaban style cards. Honestly, the best scheduling system I've seen for teams like mine. Cons We haven't had a need for many advanced features yet, so it could be missing something, but we have not found anything yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EV Erik V. Planner Financial Services ### "Soon!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2022 Zeer tevreden. Keep up the good work!! Pros Wij werken momenteel al enige tijd met het programma Soon en zijn hier zeer over te spreken! De implementatie en verzorging van deze planningstool is door het Team van Soon zeer professioneel opgepakt en er werd zowel digitaal als face to face voldoende aandacht gegeven aan onze organisatie bij vragen en onduidelijkheden. Mede door deze korte lijntjes hebben wij de overgang als prettig ervaren. Cons In het begin waren er enkele functionaliteiten nog niet en dit maakte de instap soms wat omslachtiger dan verwacht. Voordeel is wel dat Soon hier direct op insprong bij de check in meetings en dus ook echt open staat voor verbetering en feedback vanuit de klant. Alle changes die wij constateerden zijn dan ook opgepakt en aangepast! :) Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Soon Omdat Soon ons qua platform een betere presentatie heeft gegeven en de volledige aandacht legde op ons als organisatie waardoor wij heel specifiek onze eisen konden implementeren. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MV Mavis V. Begeleidster Mental Health Care ### "Beoordeling SOON " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 1, 2022 Dagelijkse notatie. Collega's op de hoogte houden van de dagelijkse gebeurtenissen Pros Het product is makkelijk te gebruiken. Ben er blij mee Cons Vooralsnog kan ik mij geen verbeterpunten bedenken Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/177084/Soon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.