# Supremo Remote Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Supremo Remote Desktop the right Remote Support solution for you? Explore 447 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews --- Supremo Remote Desktop 4.7 (447) [View alternatives](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 24th, 2026 # Reviews of Supremo Remote Desktop Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews Reliable remote assistance features 91% positive reviews out of 116 Most users report remote support enables efficient troubleshooting, unattended access, and seamless help desk operations across locations. Fabruzio A Technician, 2 - 10 employees. "It's important to be able to remote connect to give assistance to your customers." Occasional connection instability 36% negative reviews out of 55 Some users report connection issues, including delays, dropped sessions, and performance slowdowns on unstable or international networks. Affordable remote access solution 95% positive reviews out of 84 Most reviewers describe pricing as highly competitive, offering robust features and significant cost savings over alternatives. Effortless installation process 95% positive reviews out of 74 Most reviewers indicate setup is straightforward, with easy installation and minimal configuration required for both users and clients. ## Showing most helpful reviews Showing 1-25 of 447 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rafael T. Account Manager Computer Software Used the software for: 2+ years ### "Best Remote Software " May 31, 2022 5.0 We do all the helpdesk and remote support with supremo. All perfect!! Pros Very easy to install and use and low use of resources Cons Request for assitance hould be an great improvement Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Supremo Remote Desktop Tried the solution and no need to pay more if the solution works!! Review Source Response from Nanosystems June 13, 2022 Hello Rafael, we'd like to inform you that we have just released the Support Queue feature, that allows your customers to send a support request via Supremo. You can then receive and manage the support requests in your Supremo Console account, creating your Support Team. For more information: https://www.supremocontrol.com/supremo-professional/ Kind regards MF Muhammad F. Chief Internal Auditor Financial Services Used the software for: 2+ years ### "Effective Virtual Platform" August 24, 2022 4.0 Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world. Pros You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration. Cons Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) It offers most of features as provided by TeamViewer. Our requirements sufficiently satisfied by Supremo at more economical package. Review Source Response from Nanosystems August 29, 2022 Dear Muhammad, thanks for your feedback. Some issues might be related to the stability of the internet connection. For any further technical issues, please contact us at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Supremo also supports Remote Printing. More details at https://www.supremocontrol.com/tutorials/how-to-print-remotely-with-supremo/ Thank you, The Staff GS Gianluca S. IT Administrator Information Technology and Services Used the software for: 2+ years ### "Good Remote Desktop Software" June 22, 2022 3.0 Pros It is simple, fast and light. Sometimes the network goes down and we have to reconnect, but it's not a problem. Cons Expensive in my opinion, but the quality is good in the end. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review Source Response from Nanosystems August 29, 2022 Dear Gianluca, thanks for your feedback. Some issues might be related to the stability of the internet connection. Anyway, for any further technical issues we suggest you contact our Technical Support directly at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Thank you, The Staff NC Nigel C. IT Support Computer Networking Used the software for: 2+ years ### "Easy to Use, Easy to Fix" November 3, 2022 5.0 Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good . Pros It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue. Cons When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo. Reason for choosing Supremo Remote Desktop Italin... no it cost and easy of use, during lockdown Ij managed to get 300 people remotly connected to their places of work in less than 10 days using Supremo. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Still have VNC in use on some client but found that it was easy for external sources to break-in, teamview was the cost. Review Source AE Adrian E. IT-Administrator Mental Health Care Used the software for: 2+ years ### "A really good but not perfect Remote Desktop Software " November 3, 2022 4.0 Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more. Pros The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;) Cons Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here. Alternatives considered [pcvisit](https://www.capterra.com/p/186690/pcvisit/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Supremo Remote Desktop The Price-performance ratio and the run as a service feature Review Source FE Fernando E. CTO Legal Services Used the software for: 2+ years ### "The best remote control desktop application" November 4, 2022 5.0 The best remote control desktop application Pros Easy install and superb features. It solves my 100% remote support service / server monitoring. Cons Doesn't work with remote sound and perhaps you could improve the screen resolution. Reason for choosing Supremo Remote Desktop Features, easy handling and price. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) At first time, just price (but not only). Right now, features. Review Source HL Heberth L. Web developer Internet Used the software for: Less than 6 months ### "A very convincing remote access software" October 12, 2021 5.0 When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections. Pros I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence. Cons There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer sometimes gave me unexpected errors and connection problems, and when I wrote to support they simply did not respond, which discouraged me from continuing to use the product. Review Source JM Juan M. CEO Information Technology and Services Used the software for: 2+ years ### "My best choice for remote desktop" November 5, 2022 5.0 I solve my every day needs of remote support with Supremo Pros The software is very Ease of use and has all the features I need Cons I have all the feautures I need, maybe it will improve the Android version Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Because I think that Supremo has a very best quality - price ratio Review Source Alessandro L. CEO Program Development Used the software for: 1-2 years ### "Remote power user that works in almost every use case" May 4, 2021 5.0 Just works. Pros Whenever you need full control of a remote desktop, especially when you need to do administrator-level jobs (eg. installing software). Cons I feel sometimes uncomfortable with some customers with the fact that remote user wins over local user when using the mouse. Useful but I feel that I'm having too much control. User interface is very effective but not so stylish. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Supremo Remote Desktop Cheaper and Supremo is a local software company (Italy). Review Source DG Dominick G. Sr. Post Producer Marketing and Advertising Used the software for: 2+ years ### "Supremo - Top Tier Remote Desktop Software" March 17, 2025 5.0 I've been using Supremo for a few years now, and I really like the simple and clean interface. Getting setup is quick and painless. Pros Supremo is super easy and intuitive to use for remote workflows. Being able to access different machines remotely is a game changer! Cons I have no complains about Supremo, it works nicely as intended! Review Source IC Ivan C. System Administrator Information Technology and Services Used the software for: 2+ years ### "Solid and concrete at the right price" December 6, 2022 5.0 Pros I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance Cons The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method Review Source bM borja M. IT Manager Environmental Services Used the software for: 2+ years ### "The keys to buy "SupRemo"" November 3, 2022 5.0 We use SupRemo on a daily basis with end users and also with all servers, both physical and virtual. It allows us to carry out 99% of incidents from our computer without having to move. Pros SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents. It is easy to use and by activating the unattended mode you don't have to need the user. Cons The only drawback we found is not having implemented the module to be able to control mobile phones. Other programs can do it. Reason for choosing Supremo Remote Desktop For the price and ease of handling. Review Source JPM João Paulo M. SysAdmin Computer Networking Used the software for: 2+ years ### "My review " May 19, 2022 4.0 So far so good. Could and should be better in the future Pros Cheapest solution in the market but with some flaws Cons Multimonitor support, gets pricey above the minimum, especially for a small business like mine Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Supremo Remote Desktop Price and some basic features Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price Review Source JV Joseph V. Owner Computer Hardware Used the software for: 2+ years ### "Long-time user of Supremo - very happy with the product" May 4, 2021 5.0 We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo! Pros We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent. Cons No comment here... all good! Supremo does what it should. Review Source NR Nenad R. G.Manager Computer Software Used the software for: 2+ years ### "Supremo is very good and cheap" November 3, 2022 5.0 Remote desktop and remote help Pros Easy od use, good price per year, easy install Cons Implement Copy Paste function, Accept on user side Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Supremo Remote Desktop Good Price Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price Review Source CV Claudio V. Mr. Information Technology and Services Used the software for: 2+ years ### "Great application" May 18, 2022 5.0 Everything work's great Pros easy access, easy installation, make better supermo for iOS Cons maybe the interface can be better, more beautiful, with some skin's maybe Reason for choosing Supremo Remote Desktop because have everthing for a reasonable price Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) because Logme in is too expensive now Review Source JA John A. Owner Computer & Network Security Used the software for: 2+ years ### "Easy Remote control with High Security " November 3, 2022 5.0 Big help in my business supporting my customers Pros Easy installation , user friendly and fast connection. Cons Have not Found any problems, every function works Reason for choosing Supremo Remote Desktop Pricing Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Pricing Review Source AP Alejandro P. CEO Design Used the software for: 2+ years ### "Great software " May 4, 2021 5.0 Pros Easy to install (except on macOS, the customer has to do an extra settings) Cost, compared with the other solutions Easy to use Cons Not so much, maybe a easily setup for client on new macOS, but I know is for Apple right access Some times it disconnect Some times when I close a connection and want to establish a new one says I have the diseñar one openned Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost basically. Review Source JA Joan A. CEO Computer Software Used the software for: 2+ years ### "Essential Tool" November 3, 2022 5.0 Pros Ease of use, customization with company image, price. Cons Nothing, everything is correct and very well priced. Review Source RS Ruben S. Buy Computer Hardware Used the software for: 2+ years ### "Digital Rioja Supremo" May 18, 2022 4.0 Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market. Pros What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price Cons To put some downside, perhaps it could be that there is no service or support in Spanish Reason for choosing Supremo Remote Desktop Mainly because of its simplicity of use and price Review Source RR Raul R. Technical support Industrial Automation Used the software for: 2+ years ### "Supremo my favoutite desktop app" November 3, 2022 5.0 So far all experiences have been positive. Pros Easy to use, good price and great features Cons No complaints at the moment. It fits perfectly to our requirements. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Supremo Remote Desktop Easy to use, good price and great features Review Source RS Raul S. System Administrator Internet Used the software for: 2+ years ### "Best remote desktop software" May 31, 2022 5.0 Pros Complete, simple, efficient and really cheap for the capabilities it has compared to the competition. Cons None that I have found using it after more than 2 years Review Source ER Eric R. technical director Computer & Network Security Used the software for: 2+ years ### "A great product" November 3, 2022 4.0 Pros the possibility of installing it on several machines Cons Not being able to activate the default keyboard mapping at the beginning of the connection Review Source PM Pierre M. CEO Computer Networking Used the software for: 1-2 years ### "Very good piece of software" May 18, 2022 5.0 Pros Easy to use, easy to install, not too expensive Cons Frequently unattended disconnexions while using it Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Mainly the price Review Source Response from Nanosystems June 14, 2022 Dear Pierre, in order to investigate the reported disconnection issue and provide you with tech support, you can contact us at this link: https://www.supremocontrol.com/contacts/ Thanks in advance. Best regards ME Miquel E. Director IT Information Technology and Services Used the software for: 2+ years ### "Your DAILY remote desktop " November 8, 2022 5.0 Pros Is the best solution in price / quality. Cons Iif you need to control android devices, this is not your solution. 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