--- title: "Supremo Remote Desktop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Supremo Remote Desktop Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/177094/Supremo-Remote-Desktop/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Supremo Remote Desktop Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Supremo Remote Desktop ## What is Supremo Remote Desktop ? Supremo is a remote desktop software for Windows, macOS, iOS, and Android that connects technicians to computers and servers with no configuration required and mobile included at no extra cost. Screen sharing, multi-monitor support, and command-line configuration speed up sessions; chat, file transfer, and remote printing are included. One-click unattended access is included. With Supremo Mobile, a smartphone or tablet becomes the controller, with direct access to Android and iOS endpoints. End users need no account, VPN, or router and firewall changes: they just run the client. Sessions stay encrypted and 2FA-protected, with anti-brute-force and user authorization. Supremo also combines RMM, Help Desk features, and AI-driven behavioral threat detection in a single tool. Licensing is by concurrent connections, not seats: unlimited endpoints and users included. Centralized endpoint management is tier-based: the license sets how many endpoints the console can monitor and manage. ## What is Supremo Remote Desktop used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 446 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Comprehensive remote assistance features Affordable remote access solution Occasional connection instability Starting price €98 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Managed Service Providers (MSP) / 2025 - Remote Desktop / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Supremo Remote Desktop ?[Manage this product listing](https://www.g2.com/products/supremo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Supremo Remote Desktop 4.7 (447) VS. [4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price €98 Flat Rate, Per Year Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (447) Ease Of Use 4.3 (298) Value For Money 4.7 (410) Value For Money 4.2 (294) Customer Service 4.6 (340) Customer Service 4.3 (297) ## Supremo Remote Desktop alternatives [4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,494)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/alternatives/) ## FAQs about Supremo Remote Desktop Overview ### What problems does Supremo Remote Desktop solve? Supremo Remote Desktop solves delayed, travel-heavy technical support by letting technicians access customer, employee, server, and office PCs remotely for troubleshooting, software installation, updates, configuration, maintenance, and file transfers. Help desks, IT service providers, multi-site businesses, and remote workers benefit from unattended access, shared address books, and fast connections. Answer based on 307 reviews Overview ### Which roles and teams benefit most from Supremo Remote Desktop ? Supremo Remote Desktop is most used by IT managers, system administrators, IT consultants, and technical support teams that troubleshoot devices, maintain systems, and assist users remotely. Business owners, CEOs, directors, and CTOs use it to access company computers and oversee operations, while office employees and developers connect to workstations and applications from off-site locations. Answer based on 447 reviews Overview ### What company size and industries is Supremo Remote Desktop built for? Supremo Remote Desktop is built for small businesses, which account for 95% of reviewers, especially Information Technology and Services firms at 38%. It provides remote assistance for IT professionals, system administrators, help desks, support teams, MSPs, and remote workers. Computer Software represents 9% of users, while Computer & Network Security accounts for 4%. Answer based on 447 reviews Features and Usability ### What are the key features of Supremo Remote Desktop ? Supremo Remote Desktop includes remote access/control and unattended access for connecting to devices when users are unavailable. It supports screen sharing for demonstrations, real-time chat for operator-user communication, and file sharing and file transfer between connected computers. Customizable branding adds company logos and information to the client application. Answer based on 72 reviews Pricing ### How much does it cost and what fees or limitations are included? Supremo Remote Desktop starts at €98 per year for the Solo plan, while Business costs 178 euros annually and includes three simultaneous connections. A free version and 21-day trial are available. Reviewers generally find pricing competitive, though some report higher costs or licensing limits when they need many simultaneous connections. Answer based on 121 reviews Integrations ### Which third-party tools and platforms does Supremo Remote Desktop integrate with? Supremo Remote Desktop integrates with Acronis Cyber Protect, Acronis Cyber Protect Cloud, Deepser, Devolutions PAM, and Devolutions Server. These connections support remote-access workflows alongside cybersecurity, IT service management, privileged access management, and server administration tools. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Supremo Remote Desktop offer? Supremo Remote Desktop provides documentation to help teams get started. This written material supports self-paced reference for setup steps, feature guidance, and ongoing consultation during initial use and later review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Supremo Remote Desktop offer, and how do users rate the experience? Supremo Remote Desktop provides email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users frequently describe technical assistance as prompt, efficient, helpful, and professional, with some reporting near-immediate responses. However, experiences vary: a minority cite replies taking one to several days or rate technical support poorly. Answer based on 87 reviews Security ### How does Supremo Remote Desktop handle data security and access control? Supremo Remote Desktop protects access through ID-and-password connections, pre-authorized address books, and unattended access configured with secondary or custom passwords. Users can authorize specific PCs and review exportable connection histories. Reviewers describe secure connections, but some want two-factor authentication and consider its lack of email-based device confirmation less secure. Answer based on 49 reviews ## Who uses Supremo Remote Desktop ? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive remote assistance features 91% positive reviews out of 116 Most reviewers indicate remote support enables efficient troubleshooting, unattended access, and seamless help desk operations. Fabruzio A. Technician, 2 - 10 employees. "It's important to be able to remote connect to give assistance to your customers." Occasional connection instability 36% negative reviews out of 55 Some users report connection reliability issues, such as delays, freezes, and performance drops on unstable networks. Affordable remote access solution 95% positive reviews out of 84 Most reviewers describe pricing as highly competitive, offering robust features and reliable performance at lower costs. Quick and simple installation 95% positive reviews out of 74 Most reviewers report setup is straightforward, with easy installation, minimal configuration, and fast deployment. ## Features AI summary Based on 6,446 Remote Desktop reviews Capterra reviewers point to these as the top priorities when choosing remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) Supremo Remote Desktop supports all three of the features reviewers rank highest: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. Together, these capabilities give teams the ability to connect to devices when needed, manage user access securely, and maintain support coverage even when no one is on the remote machine, helping businesses resolve issues faster and keep operations running with less disruption. Remote Access/Control 4.7 (230) 79.57% of 230 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.5 (100) 69.00% of 100 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Unattended Access 4.6 (150) 68.67% of 150 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Chat/Messaging 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Screen Sharing 4.5 (153) 54.90% of 153 reviewers that rated this feature as important or highly important Digitally share screen view with others Real-Time Chat 4.1 (131) 25.19% of 131 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Supremo Remote Desktop 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Chat/Messaging: Communicate using direct chat or messages within the system - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Cross-Platform: Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. - Cross-Platform Access: Enables document access from any device, from anywhere, thereby enhancing flexibility - Customizable Branding: Add customized logos and colors to align with company branding - Data Encryption: Provide some level of encryption of data in transit, protecting sensitive data while it lives in the backup application. - Diagnostics: Provides administrators with performance information to - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Inbox Management: Organize, prioritize, and manage incoming communications - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Device Access: Allows mobile device access to provide support or connect to your computer from anywhere. - Mobile User Support: System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet) - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi - Session Handling: Provides multiple technician support simultaneously. - Multi-Monitor Support: Allows users to switch between multiple end users‚Äô monitors with a single click. - Multi-platform support: Supports real-time data ingestions and updates in the cloud or on-premises. - Multiple Monitor Access: Access multiple screens from one centralized location - Prioritization: Arrange tasks based on the level of priority or urgency - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Remote Reboot: Remotely wake, restart, and install applications on sleeping devices. - Remote Update/Installation: Deploy updates or install new software remotely - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Session Transfer: Transfer a support session to another team member - Support Ticket Management: Allow customers/users to submit support queries and service requests - Ticket Collaboration: Share and collaborate on tickets with multiple customer service representatives - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Ticket Response User Experience: User Experience of responding and receiving a response - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Usage Information: Offers visibility into employee mobile device activity - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Support: Supports various video file formats - Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests. --- Get Advice We can help you find the software with the features you need. Features 4.5 (447) 4.5 Based on 447 reviews ## Pricing Value for money 4.7 (410) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/pricing/) Solo €98.00 Flat Rate,Per Year It includes: - Technical Support - Address Book - Customizable Interface - Online Meeting - Online Reports - Unlimited Installations Business €178.00 Flat Rate,Per Year It includes: - Address Book - Customizable Interface - Online Meeting - Online Reports - Technical Support - Unlimited Installations Professional €377.00 Other, It includes: - RMM - Mass Deployment - Support Queue - Remote Monitoring and Management Value for money 4.7 (410) 4.7 Based on 410 reviews ## Integrations [ Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[ Acronis Cyber Platform](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)[ Deepser](https://www.capterra.com/p/178946/Deepser/)[ Devolutions Server](https://www.capterra.com/p/172425/Devolutions-Server/)[ Devolutions PAM](https://www.capterra.com/p/10025602/Devolutions-PAM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (340) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (340) 4.6 Based on 340 reviews ## User reviews Overall rating 4.7 Based on 446 reviews Filter by rating Counts reflect reviews available in this feed. 5(315) 4(118) 3(12) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Dir. Tech Used the software for: 3-5 years ### "Perfecto para mi dia a dia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 me parece uno de los programa de control remoto mas completos, me ayuda en mi dia a dia y me sirve para no tener tantos desplaçamientos. Pros De supremo Remote me gusta la facilidad de uso , la organizacion de carpeta y disponibilidad de MFA. Cons nada, todo me gusta.Quizas 3 conexiones a la vez se me queda alguna vez corta con la version actual. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account Manager Used the software for: 3-5 years ### "Best Remote Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 We do all the helpdesk and remote support with supremo. All perfect!! Pros Very easy to install and use and low use of resources Cons Request for assitance hould be an great improvement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Faisal Shafi A. Chief Internal Auditor Used the software for: 3-5 years ### "Effective Virtual Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 29, 2022 Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world. Pros You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration. Cons Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gianluca S. IT Administrator Used the software for: 3-5 years ### "Good Remote Desktop Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2022 Pros It is simple, fast and light. Sometimes the network goes down and we have to reconnect, but it's not a problem. Cons Expensive in my opinion, but the quality is good in the end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Support Used the software for: 3-5 years ### "Easy to Use, Easy to Fix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2022 Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good . Pros It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue. Cons When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT-Administrator Used the software for: 3-5 years ### "A really good but not perfect Remote Desktop Software " 4.0 November 4, 2022 Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more. Pros The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;) Cons Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CTO Used the software for: 3-5 years ### "The best remote control desktop application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 The best remote control desktop application Pros Easy install and superb features. It solves my 100% remote support service / server monitoring. Cons Doesn't work with remote sound and perhaps you could improve the screen resolution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Web developer Used the software for: Less than 1 year ### "A very convincing remote access software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2021 When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections. Pros I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence. Cons There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "My best choice for remote desktop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 7, 2022 I solve my every day needs of remote support with Supremo Pros The software is very Ease of use and has all the features I need Cons I have all the feautures I need, maybe it will improve the Android version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Remote power user that works in almost every use case" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2021 Just works. Pros Whenever you need full control of a remote desktop, especially when you need to do administrator-level jobs (eg. installing software). Cons I feel sometimes uncomfortable with some customers with the fact that remote user wins over local user when using the mouse. Useful but I feel that I'm having too much control. User interface is very effective but not so stylish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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