# Clappia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clappia the right Business Process Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177152/Clappia/reviews --- Clappia 4.5 (22) [View alternatives](https://www.capterra.com/p/177152/Clappia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Clappia Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TK Tyag K Member of Governing Body - Blue Cross Of IndiaNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Very good support staff who are proactive with customer use cases.“ May 27, 2022 AR Ashok R EngineerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “User interface is simpler and very comfy to use.“ August 18, 2020 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gopal U. Procurement Manager Food & Beverages Used the software for: 6-12 months ### "Simple, value for money application for small enterprises " January 8, 2019 4.0 Good product made and managed by smart passion driven folks who believe in their product. Pros The tool​ being very simple, it gives enormous​ flexibility​ to make changes by user, just having a basic understanding of the ​process. Cons Limitation on UX/UI, makes application dull Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. We have changed the UI/UX completely and given it a new look. We are sure you will love it. UM Umesh M. RM North Information Technology and Services Used the software for: 6-12 months ### "Flexible, Salable & User Friendly" December 21, 2019 4.0 Being an active user of this app for finance, sales management and HR systems, i have not only found this platform flexible, easy to use & user friendly. Their support team is also quite proactive is assisting users as well as admin guys. Pros \+ Feature rich & strong feature roadmap + Strong services support + Value for money + Can replace Small ERP systems + Easy to use + Mobile ready Cons \+ iOs app quality + Reluctant to provide On premise solutions Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/) Reason for choosing Clappia \+ flexibility of platform, integrability with legacy applications, mobile ready hence no seperate development required, a very strong support team Review Source GS GAURAV S. Engineer Construction Used the software for: 6-12 months ### "Good for Data Records" August 19, 2020 4.0 Well, I can say it is good for data records, but it takes me most of the time to fill data online. Overall good. Pros I like its simplicity. its not very complicated to understand and working on that . Cons It is time consuming. takes too much time to fill the data. needs more manpower to fill data on daily basis. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. We don't have control over the apps created by your organization. You should contact your admin to get the application optimized. TK Tyag K. Member of Governing Body - Blue Cross Of India Non-Profit Organization Management Used the software for: 1-2 years ### "Its the real deal - honest no-code platform" May 27, 2022 5.0 Extremely positive. Very good support staff who are proactive with customer use cases. Available templates for common processes helps you hit the riad running. Pros Versatile and width of features not paralleled by any other no code we have evaluated. We particularly like the google map embedding capabilities. Also we are looking forward to use the geo fencing capabilities as soon as they are available. Cons We await the geo mapping capabilities to enable us to track the field staff routes. Reason for choosing Clappia Because it is no nonsense, and comes with a basic easy to deploy frontend and the wide areas it can cover for a variety of processes. Review Source SP Sisir P. Manager Information Technology and Services Used the software for: 2+ years ### "One of the best ZERO code Digital Transformation platform available" March 2, 2021 5.0 Pros Clappia provides a Digital Transformation platform where customized business process applications can be created fast without coding. Clappia is One of the best NO Code Application development platform with following key features: • Mobile ready • Seamless workflow creation • Integration with existing ERP solution • On Cloud & On premise • For the entire spectrum of Business Application & ERP solutions • Reducing application development time a lot Cons You can not own the source code of your application created Reason for choosing Clappia I like their NO Code approach and it is very user friendly, Clappia provides NO code platform where complex customized business process applications can be created without coding with below few key features Inbuilt databases Cloud hosted Ready APIs for integrations Customizable Reporting Instant Mobile Apps Zero code customisation Least manpower required Review Source IK Ilana K. Office Manager Civic & Social Organization Used the software for: I used a free trial ### "Able to work with PayPal which we couldn't do with google sheets" July 26, 2023 5.0 So easy and what a great experience. I would definitely use them again and recommend them Pros Easy enough to use without any backend knowledge. EXCELLENT customer service - if there was something I couldn't do, they either directed me to helpful resources (teach a man to fish - I like this philosophy) or did it for me.Also love that the resulting database can be updated by admin and it is easy to see each users responses Cons All the things I didn't like are probably available in a paid version, I was just using the free trial. I would have preferred a custom link. I would have liked a different graphic/web interface look for our guests Review Source VS Venkat S. Deputy Surveyor Civil Engineering Used the software for: 1-2 years ### "Digitization" February 14, 2020 4.0 We are using this software mainly for Reports. This helped is to reduce the TAT to submit report to our client Pros Earlier we used to use the Excel sheets for the Data we capture at site, but now multiple users are using this software and the data collation found good. Cons Customization needs to be improved. The Data output which we get from the application in form of PDF needs customization. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review, Venkat. We do provide PDF customization. Please contact your company admin to get it customized as per your needs. BN Bala N. SQL DATABASE ADMINISTRATION Civil Engineering Used the software for: 6-12 months ### "User Friendly platform for creating apps " November 21, 2019 4.0 Pros User friendly where an application can be created and rollout in 8hrs with simple steps and give access to non domain users too. Team is quick in response whenever we are facing issues and easily accessible Cons Doesn't support more than 10 number of pics to get printed in report. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review, Bala. Most email providers don't support more than 10 MB PDF size to be sent over email. That is why it is not possible. You can now create multiple PDF templates and send more images in two different emails. We hope it will solve your problem. DMS Dr Mukul S. CEO Hospital & Health Care Used the software for: 1-2 years ### "An app to change the way you do your business" January 11, 2019 5.0 Overall experience Amazing The app has helped me manage my HR, Operations, Customer care and Patient care functions in a seamless way. Pros Ease of creating customising and using an app that gives you control over everything you do. The app has the features to ket you customise your Self or else they gave sone really amazing and functional apps already built in. Cons If I am forced to fill this space all so can say that the app should have been developed 5 years earlier. It would have saved me so much of hassles I had from using other apps. Review Source GE George E. Surveys Telecommunications Used the software for: Less than 6 months ### "Very Good Mapping Solution" July 28, 2023 5.0 Simple and easy to use in daily basis. Excellent and helpful support Pros User friendly and excellent support. Easy adjustable dashboard Cons More mapping capabilities like polygons input and trace route Review Source MK Mirtunjay K. Quality Engineer Construction Used the software for: 2+ years ### "Customer Driven Product" May 25, 2021 5.0 Good but there should be Option to download the text filled data. Pros Customer Driven Product and always came to share feedback of products and services which most important for any Process Improvement and Development. Cons shorting and filter options should be with applicable features in Provided service and all the Options. Review Source AR Ashok R. Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Data collector" August 18, 2020 4.0 Very good and helpful Pros User interface is simpler and very comfy to use. Easy to access and understandable for different sectors or business entities. Cons Proper real time transition should be improved more. Review Source KB Kristopher B. Owner | Inventor Renewables & Environment Used the software for: 6-12 months ### "It’s OK to push the boundaries -w- their outstanding support." March 18, 2021 5.0 Outstanding support w/ client driven work ethic. Simple & clean UI. Pros When standard formulas & capabilities weren’t enough, the Clappia team was quick to suggest creative logic to net the results we needed. Cons That we didn’t find it sooner. The Clappia support & sales team are congruent in their product presentation and maintenance. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[Malwarebytes for Teams](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/) Reason for choosing Clappia Custom capabilities. Other platforms are just too rudimentary to fulfill the complex formulas & submission requirements we need. Review Source SS Saurabh S. Service Lead Renewables & Environment Used the software for: 1-2 years ### "It is very nice app and easy to use. " February 13, 2020 4.0 Pros This software is very easy to operate and understand using it. Cons Little bit bugs but it was resolved rapidly. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. Adrija D. Global Consulting Practice - Middle East,India,Turkey,Africa Human Resources Used the software for: 1-2 years ### "Very good experience " January 8, 2019 5.0 Excellent service and great team Pros The versatile nature and the ease of usage Cons It should have reporting feature as well Review Source DJD Daniel John D. Senior Accountant Accounting Used the software for: I used a free trial ### "One of a kind app" July 12, 2019 5.0 I really like the experience & I know this team & app has a lot of potential. Pros The software is very unique, the external application integrations are superb but what hooks me up would be the customer support. It's unlike any other. Very fast response, Polite & Confident. They can walk the talk. Cons I've already informed their team that what gets me worried is the data backup. There is a lot of integration going on & it is inevitable that file corruption can happen. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review, Daniel. We have disaster recovery in place for quite some time now. We have also incorporated data encryption. Your data is safe. VB Vipin B. Chief Financial planner Banking Used the software for: 6-12 months ### "Very Good Customizable Solution for Starters,Small Businesses looking for Upgradation" January 9, 2019 5.0 I have Converted my excel of Business MIS into System and It Really Works and Helped Me a Lot. Pros Easy to use. can be Customized as per Requirements yourself. Convert your excel into System. Highly supported team. Integration possible with other tools and systems. Cons HOPE SMS will be integrated soon. Reporting Systems requires some more Rights. Rest its Good Review Source Response from Clapptron Technologies May 31, 2021 Thanks, Vipin for your feedback and review. We hope you are enjoying the SMS service now. RG Rupam G. Founder Information Technology and Services Used the software for: 6-12 months ### "Clappia - Apps on Claps" December 20, 2018 4.0 Pros The DIY module of Clappia is very user friendly. Anyone in the company can create applications based on their requirement with utmost ease. Cons They don't have an iOS app yet, which makes it difficult for several people to use. Review Source Response from Clapptron Technologies May 31, 2021 Thanks for your review and feedback. We have released our iOS app long back. DP Dharmendra P. Engineering Officer Oil & Energy Used the software for: Less than 6 months ### "BPCL review for Clappia app" May 9, 2021 5.0 Outlet Inspection,work permit issuance is very easy and user friendly with this app Pros Easy uploading,data capturing,no lat ncy Cons As of now nothing. Once feels anything will take up with them for quick resolution response is good from team Review Source AB Ankur B. QMD Civil Engineering Used the software for: Less than 6 months ### "Good User interface for both Web and mobile app " August 24, 2020 4.0 Clappia is a over all user friendly app, (y) Pros Clappia is simple, easy and rapid in case of mobile app, Interface is really good, Cons There should be a offline feature so that we can uplod data in offlie and it automatically get uploaded when we are online, Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. We already have the offline feature to upload data without the internet. You should try it again. DK Dinesh K. Engineer Food & Beverages Used the software for: Less than 6 months ### "Easy To Use" August 21, 2020 5.0 Good Pros I am using clappia since last 2 month .This platform provided think in your mind and draw in clappia. Cons Printing of clappia platform need to polishing . Reason for choosing Clappia Easy to use Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. The PDF configuration has been enhanced a lot since then. We hope you are liking the new HTML editor. VG Vishwas G. director Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Easy to use" August 28, 2020 4.0 Pros its a easy to build software that help me build it for my application sooner and with less coding. Cons none, this is one of the best softwares i have ever come up with. Review Source Response from Clapptron Technologies May 31, 2021 Thanks a lot for your feedback and review. 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